[ Factiva Reviews ](https://www.g2.com/products/factiva/reviews) [ Factiva Reviews ](https://www.g2.com/products/factiva/reviews) # Factiva Features ##### ## Data Availability (4) Contact Data Availability Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc. Company Data Availability Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc. Industry Research Availability Does this product offer industry research data that you require? Technographic Data Availability Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used Show More ##### ## Data Accuracy (3) Contact Data Accuracy How accurate and up to date is the contact data? Company Data Accuracy How accurate and up to date is the company data? Technographic Data Accuracy How accurate and up to date is the technographic data? Show More ##### ## Features (14) Lead Builder Ability to create targeted contact lists. Integration to CRM/Marketing Automation Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software. Data Cleaning/Enrichment Ability to clean/enrich existing data that is maintained in other systems Data Segmentation/Filtering Functionality to filter or segment data from within sales intelligence software Search Offers search tools that allow users to find the data they need quickly News/People Alerts Alerts you to changes happening to industries, companies and people you follow Connections Find the people you know that can introduce you to contacts at prospects Reporting Provides ability to create the reports that meet your business requirements Messaging Provides ability to message contacts directly from within the sales intelligence software Real-Time Data Receive data and information in real time Intent Data Data results that indicate future customer interest in products Sales Automation Automate processes to manage leads, contacts, opportunities and sales activities Email Marketing Create and send email blasts/campaigns Real-Time Reporting Active reporting of data and metrics Show More ##### ## Platform (19) Internationalization Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Reporting/Dashboards Access pre-built and custom reports and dashboards. Mobile User Support Allows software to be easily used on multiple mobile devices include phone and tablet devices. APIs Enables integration to external systems Deal Management Defines specific deal parameters to negotiate and secure deals Sales Pipeline Management Pipeline view and tracking lead status Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management Manage, organize, and store contact information Workflow Management Create, design and manage workflows for repetitive tasks Territory Management Organize customer data and accounts by user or geography Sales Activity Management Define, track, and/or automate sales activities and sales processes Search Provides users with search tools in order to find the data they need quickly User, Role, And Access Management Allows users to grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Mobile User Support Allows software to be easily used on multiple mobile devices, including phone and tablet devices Alerts Provides features for email and messaging alerts surrounding contact and company updates Collaboration Allows multiple users to access and collaborate on the platform Compliance Provides features for users to follow domestic and international privacy and data colelction compliance laws Show More ##### ## Risk (3) Internal Identify internal risks such as misuse of technology or data breaches. External Track external risks such as natural disasters or market fluctuations. Compliance Monitor the risk of non-compliance and identify its causes. Show More ##### ## Recovery (3) Disaster Recovery Provide tools that allow the company to recover after a disaster quickly. Business Recovery Ensures that disasters do not disrupt business activities. Contingency Planning Define a course of action to respond to potential future threats. Show More ##### ## Media Channels (3) Broadcast Media Monitors broadcast media such as television and radio news Print Media Monitors print media such as newspapers and magazines Online Media Monitors online media such as blogs, websites, and social media Show More ##### ## Geographic Coverage (3) Local Media Monitors media channels at the local level National Media Monitors media channels at the national level International Media Monitors international news coverage Show More ##### ## Reporting (4) Keyword Targeting Enables users to search media channels for specific keywords, brand mentions, or topics Custom Feeds and Alerts Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions Custom Reports Allows users to build custom reports that can be shared with clients and stakeholders Dashboards Provides dashboards for quick visualizations of relevant media coverage and analytics Show More ##### ## Data collection (5) Natural Language Processing (NLP) Provides NLP features for filtering data collection down to specific data points Data Sources Provides a wide selection of data sources for aggregated news and MARKET data Custom Research Sources Allows users to make custom data collection queries Lead Enrichment Provides features for users to verify, correct, and include additional information to a lead in order to enhance data accuracy Advanced Data Collection Provides advanced data points including but not limited to company size, org charts, technology installs, company funding history, Show More ##### ## Segment Trending (4) Web Provides features for tracking competitors websites including information such as pricing changes or new product features Social Provides features for tracking competitor activity on social media Benchmarks Allows users to benchmark their product against other competitors in order to understand competitive position in the market Finance Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations Show More ##### ## Analysis (3) Custom Dashboards Allows users to create custom market intellignece dashboards Reports Allows users to build and export reports for market data Integrations Allows users to inegrate dashboards with analytics platforms, CRMs and marketing automation software Show More ##### ## Generative AI (3) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Market Intelligence (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Media Monitoring (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Agentic AI - Business Activity Monitoring (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Sales Intelligence (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Third-Party Integrations Set up connections to third-party platforms to improve business processes Calendar/Reminder System Notifications/alerts for upcoming events or tasks Show More ##### ## Additional Functionality (45) Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Approval Process Control Manage the process of evaluating documents or requests submitted for approval Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Data Visualization Graphical representation of data Real-Time Data Receive data and information in real time Content Library Centralized repository to store content and assets Press Release Builder API Application programming interface that allows for integration with other systems/databases Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Data Import/Export Import and export data to and from software applications Press Monitoring Email Distribution Social Media Monitoring Track activity on sites such as Facebook, Twitter, Instagram, etc. Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Auto Update Automatic update of information / software AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar Sync Synchronize with other calendars to view mutual availability and schedules CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Strategic Planning At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Customizable Reports Alter the layout and content of reports Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Customer Profiles Record customer information, purchase history, and other notes Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Lead Scoring Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Data Import/Export Import and export data to and from software applications Data Cleansing Removes data that is incomplete, inaccurate, or irrelevant from a dataset Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Multi-Channel Data Collection Collect information from multiple sources AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Dashboard Creation Creation and customization of dashboards Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Generative AI Use AI to generate content in the form of text, images, videos, etc. Lead Generation Manage the process of attracting and converting business prospects into leads Interaction Tracking Track interaction history by documenting conversations for contacts Predictive Analytics Predict future data based on historical data sets Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Collaboration Tools Provides a channel for team members to share media files, communicate, and work together For Sales Teams/Organizations Caters to sales teams Show More ## Top-Rated Alternatives [ ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") Meltwater 4.1/5(2,667) ](https://www.g2.com/products/meltwater/reviews) [ ![D&B Hoovers](https://images.g2crowd.com/uploads/product/hd_favicon/1513352418/dun-bradstreet-d-b-hoovers.svg "D&B Hoovers") D&B Hoovers 4.1/5(782) ](https://www.g2.com/products/dun-bradstreet-d-b-hoovers/reviews) [ ![AlphaSense](https://images.g2crowd.com/uploads/product/hd_favicon/0c32e6c4bc7531f6d84e9c2e33d30921/alphasense.svg "AlphaSense") AlphaSense 4.6/5(335) ](https://www.g2.com/products/alphasense/reviews) [ View All Alternatives ](https://www.g2.com/products/factiva/competitors/alternatives) Factiva Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bda18453c5652da2b9169de3ce2078dd/nexis-newsdesk.png "Product Avatar Image") Nexis Newsdesk 4.3/5(64) [ Compare Now ](https://www.g2.com/compare/factiva-vs-nexis-newsdesk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bda18453c5652da2b9169de3ce2078dd/nexis.png "Product Avatar Image") Nexis® 4.3/5(44) [ Compare Now ](https://www.g2.com/compare/factiva-vs-nexis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,667) [ Compare Now ](https://www.g2.com/compare/factiva-vs-meltwater) ##### Categories on G2 [ Sales Intelligence ](https://www.g2.com/categories/sales-intelligence)[ Market Intelligence ](https://www.g2.com/categories/market-intelligence)[ Media Monitoring ](https://www.g2.com/categories/media-monitoring) [ Business Activity Monitoring ](https://www.g2.com/categories/business-activity-monitoring) Show More ##### Explore More [ What are the most trusted digital communications governance platforms by compliance officers at financial services firms? 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