--- title: Factiva Reviews meta_title: 'Factiva Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Factiva works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 71 scale: '5' date_modified: '2026-08-04' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Factiva Reviews **Vendor:** Dow Jones **Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Average Rating:** 4.1/5.0 **Total Reviews:** 71 ## About Factiva Factiva is the essential global intelligence engine for the AI age, bringing together powerful research tools, millions of company profiles and access to +33,000 sources in 33 languages across 200 countries. ## Factiva Pros & Cons **What users like:** - Users value the **comprehensive data** provided by Factiva, facilitating faster and more efficient research across global news sources. (3 reviews) - Users find Factiva's **ease of use** enhances research efficiency, providing fast access to reliable global news sources. (3 reviews) - Users value the **vast coverage** of Factiva, providing access to numerous credible global news sources and premium publications. (2 reviews) - Users value the **data accuracy** of Factiva, enabling faster and more comprehensive research with reliable information. (2 reviews) - Users appreciate the **efficiency** of Factiva, enjoying faster and more comprehensive research through reliable global news aggregation. (2 reviews) - Users value the **advanced search capabilities** of Factiva, enabling efficient access to extensive global news databases. (1 reviews) - Users find the **comprehensive access to global news sources** of Factiva invaluable for research and business intelligence. (1 reviews) - Data Analysis (1 reviews) - Features (1 reviews) - Filtering Capabilities (1 reviews) **What users dislike:** - Users find the **complexity of navigation** in Factiva challenging, especially for new users unfamiliar with its interface. (2 reviews) - Users struggle with the **inefficient search functionality** of Factiva, facing navigational challenges and a steep learning curve. (2 reviews) - Users often face **clip issues** with filters and confusing subject descriptions, affecting overall usability of Factiva. (1 reviews) - Users find **difficult navigation** in Factiva frustrating, as the interface is not intuitive and has a steep learning curve. (1 reviews) - Users find that **filtering difficulty** can be an issue, with some filters not functioning as expected and descriptions confusing. (1 reviews) - Inadequate Filtering (1 reviews) - Lacking Features (1 reviews) - Lack of Clarity (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) ## Factiva Reviews ### 1. It's the Best Experience you get! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Factiva?** I'm blown by the News filter feature, it has a very effective news filtering system that's much better compared to Google. It has info on private entities that not available elsewhere. Very easier to understand and interpret. **What do you dislike about Factiva?** There is a little too much duplicate news that you might find. So being careful of original news is required. **Recommendations to others considering Factiva:** Must for knowing new on new mergers & acquisitions and challenging in earching for geopolitical, economic-related news e.g. stats, etc. **What problems is Factiva solving and how is that benefiting you?** We use it as a source for creating dossiers on companies, high net worth individuals. ### 2. Exhaustive News Coverage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Factiva?** Factiva aggregates a number of exclusive publications that are not found on other news aggregators. **What do you dislike about Factiva?** Factiva offers the best package of news publications; however, it is expensive. **Recommendations to others considering Factiva:** It is easy to use and provides some exclusive news coverage. It houses local as well as international publications that too in multiple languages. **What problems is Factiva solving and how is that benefiting you?** The search engines are easy to use and pulls out relevant results. Factiva aggregates a number of exclusive publications that are not found on other news aggregators. ### 3. Good for search using operators **Rating:** 4.0/5.0 stars **Reviewed by:** Eshan M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2020 **What do you like best about Factiva?** The User interface is quite good and easy to navigate through **What do you dislike about Factiva?** Sometimes, it lags too much and requires restarting of the program all over again **Recommendations to others considering Factiva:** It is good to getting the industry insights **What problems is Factiva solving and how is that benefiting you?** Industry trends and technologies update ### 4. Reliable Database for Company information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Factiva?** Coverage is maximum across the industries Information is updated and reliable The format is very structured User friendly **What do you dislike about Factiva?** Contact details are not available Parameters (subject) in the search builder is not exhaustive and the results are too many (not desirable) **Recommendations to others considering Factiva:** Decide on what are your objectives? why do you intend to use Factiva? **What problems is Factiva solving and how is that benefiting you?** Information about Company, their business overview, financials, SWOT etc. Industry reports List building activity ### 5. Good at finding relevant info .. however difficulty in execution **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2020 **What do you like best about Factiva?** Simplicity of execution in case of one time use for finding relevant information related to litigation **What do you dislike about Factiva?** Cumbersome if u want to run a automated query with a dearth of training or upskilling modules **Recommendations to others considering Factiva:** Consider Lexi's Nexus or use feature of Google which let's you run news updates delivered to your email with simplicity **What problems is Factiva solving and how is that benefiting you?** Litigation , negative news ### 6. Easy to extract data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Factiva?** Data is specific, distinct and has good presentation **What do you dislike about Factiva?** Large quantity of data, it becomes difficult to manoeuvre to check all information **What problems is Factiva solving and how is that benefiting you?** Very useful for business research. It a reliable source ### 7. Good news resource, unfortunately not in real time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Factiva?** Having a single platform to conduct company research is extremely convenient. Factiva's international news coverage is very helpful. **What do you dislike about Factiva?** Wish it was in real time! It usually takes a day or so for the news to filter from the source to Factiva databases. **What problems is Factiva solving and how is that benefiting you?** Enables me to conduct deep analysis of companies and ensure that I have solid coverage. ### 8. Was a great tool, but support has gone downhill in last 2 years **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about Factiva?** This tool is great for finding relevant news to our business and sharing with colleagues **What do you dislike about Factiva?** we haven't been able to reach our account rep or anyone regarding our contract **What problems is Factiva solving and how is that benefiting you?** providing leadership and sales with pertinent news regarding our company and customers and competitors ### 9. Factiva 2017 **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica P. | Media Coordinator, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Factiva?** I love that Factiva can get behind paywalls so I can get the full text to the stories my leadership typically cares about most. **What do you dislike about Factiva?** It is very expensive and it takes way too long to get Crain's stories. They are old news by the time Factiva gets them. **What problems is Factiva solving and how is that benefiting you?** I put together a newsletter of media clips every morning and Factiva allows me to add stories that my other media monitoring tool, Meltwater, does not have access to. I can also copy and paste the text to share stories via email with coworkers and leadership who don't have subscriptions to these outlets. ### 10. Factiva **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Factiva?** Factiva is an excellent resource for finding materials, news, profiles, etc. that might be otherwise difficult to track down. The database is quite extensive and allows me to search most popular newspapers, trade journals, etc. for use in compiling clip reports. You can easily gain access to information, find specific articles, or get detailed financial information as well. **What do you dislike about Factiva?** There are really no downsides to having our company Factiva account - I find that it adequately meets all of our needs, and provides easy access to a wide database of relevant content. Customer service has also been excellent any time I have called to work through login issues, etc. **Recommendations to others considering Factiva:** Definitely look into using it for your company. It helps cut down on needless time and energy searching for media. The database is extensive and customer support is excellent. **What problems is Factiva solving and how is that benefiting you?** On a typical day, I will utilize Factiva to track down full articles as well as company media mentions. These are then included into our daily clip report that goes out to company executives as well as employees. We also utilize it to cut down on the time spent searching for content. ### 11. Quick and comprehensive search tool on quality international media **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy C. | Senior Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about Factiva?** The boolean search query engine is a little daunting at first but once you have mastered it, it offers an extremely fast and sophisticated search facility. Once the search has executed, the ability to cut and filter the results into constituent parts is very strong, and equally quick. The ability to save searches is a great feature. The export options cater to a range of content consumption needs. Native language searches and a comprehensive list of countries in which to collect coverage are also a powerful feature. **What do you dislike about Factiva?** Pricing per user is a little steep and you are limited to the number of searches you can save. **Recommendations to others considering Factiva:** For traditional media collection, from reputable global sources, this is a great tool. The search functionality is extremely sophisticated. The filtering options are well designed and intuitive to use. **What problems is Factiva solving and how is that benefiting you?** We used Factiva to supplement global media monitoring from another renowned supplier. It performed the task excellently. ### 12. Media Monitoring- Light **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Factiva?** Factiva is an extremely user friendly platform. **What do you dislike about Factiva?** The results compiled are not as comprehensive as other media monitoring services. **What problems is Factiva solving and how is that benefiting you?** My teams use Factiva as a media monitoring tool and resource for gathering credentials for journalists. ### 13. Good media searching tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Factiva?** Easy to search, easy to interpret the results as well. **What do you dislike about Factiva?** The search terms are very sensitive and can get tricky. **What problems is Factiva solving and how is that benefiting you?** Understanding media trends, media coverage. ### 14. Useful but secondary to Google news **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2017 **What do you like best about Factiva?** Ability to customize media platforms on topic and news sources. Search bar is easy to use and intuitive **What do you dislike about Factiva?** I wish there was a way for them to take me to the original sources instead of opening an article within the Factiva website. E.g. When opening a WSJ article, it just opens a new window within Factiva but I would like for it to open the link of the original article and WSJ source. **What problems is Factiva solving and how is that benefiting you?** Media monitoring for clients. Can pick up news that I missed from google news ### 15. Good supplementary tool for identifying coverage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Factiva?** Factiva is great as a secondary tool for finding relevant coverage, particularly for stories that run in the print editions of select publications. **What do you dislike about Factiva?** The database is somewhat limited in terms of what sources it includes and which it does not. Occasionally it pulls in spam or irrelevant content even after specifically filtering out some of that content using Boolean search terms. All in all the tool isn't as comprehensive as a simialr service such as BurrellessLuce. **Recommendations to others considering Factiva:** Definitely use in conjunction with another tool since the database, though broad, is not entirely comprehensive, and there is no "perfect" tool out there for gathering coverage. **What problems is Factiva solving and how is that benefiting you?** We are able to use Factiva to supplement our Google News searches and provide a more comprehensive view of coverage for our clients. For those interested in how many people potentially read stories mentioning them, it's great to have access to where things ran in print. ### 16. Factiva Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2016 **What do you like best about Factiva?** Factiva is a best source for traditional media coverage as it covers almost all the print media sources. Factiva is one of the best source in its category as it collects data from more than 32,000 sources in 28 languages. **What do you dislike about Factiva?** The pricing plans of Factiva is not so good as Factiva charge in between $249 a month or $399 month. The pricing plan of Factiva doesn't consider the needs of client. I feel the pricing of Factiva is bit rigid. **Recommendations to others considering Factiva:** If you are looking for traditional media coverage analysis for your company & client then Factiva is best tool as it provides you lots of features and pretty easy to use. **What problems is Factiva solving and how is that benefiting you?** I was doing a project for my client where I was collecting information about traditional media coverage of few selected social topics for selected countries in local language. Factiva worked as a single source for data collection for all the required countries. ### 17. Factiva Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Factiva?** Boolean search options--like being able to use ands/ors and such **What do you dislike about Factiva?** Volume of coverage--which there were more timing breakdowns (so options between a week and the last three months). Wish there was a customized timing option to allow for search on specific dates/times. **Recommendations to others considering Factiva:** N/A **What problems is Factiva solving and how is that benefiting you?** Tracking client coverage ### 18. Good resource **Rating:** 3.5/5.0 stars **Reviewed by:** Bess F. | Account Executive, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2016 **What do you like best about Factiva?** How simple and easy it is to do a search with key words for news about a client. **What do you dislike about Factiva?** Nothing. I haven't had any disappointments with Factiva. **What problems is Factiva solving and how is that benefiting you?** We need to do a lot of constant monitoring for news about our clients-- in a regular basis but also particularly when a client is in a crisis. It's wonderful to be able to search quickly, and specifically (by market, date, etc) for mentions of clients. ### 19. Critical to anyone who needs to do media research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2016 **What do you like best about Factiva?** Using Factiva allows you to be much more comprehensive than Google News and filter by more categories. **What do you dislike about Factiva?** In order to filter out a category (ex publication) you have to "x" it out and then the search results reload. I wish there was an easier way filter multiple categories at once since having it reload each time is time consuming. **Recommendations to others considering Factiva:** Consider how frequently you'll use it. The subscription cost is high enough that I would not recommend for infrequent users. **What problems is Factiva solving and how is that benefiting you?** This is primarily used for media scans requested by clients. The benefit obviously is that it's more comprehensive than Google News ### 20. Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about Factiva?** The information presented in Factiva is accurate and conveniently presented **What do you dislike about Factiva?** Some information is not always available in time **What problems is Factiva solving and how is that benefiting you?** The market data found in Market Watch helps us to get market analysis to make business decision within the company ### 21. Great media database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2016 **What do you like best about Factiva?** Excellent platform for searching and monitoring media coverage **What do you dislike about Factiva?** Some publications aren't included, mobile could be better **Recommendations to others considering Factiva:** It's a great platform for media monitoring and research, and better than other options I've used in 5+ years in PR **What problems is Factiva solving and how is that benefiting you?** Media monitoring and research ## Factiva Discussions - [What is Factiva used for?](https://www.g2.com/discussions/factiva-what-is-factiva-used-for) - [How do I get Factiva for free?](https://www.g2.com/discussions/how-do-i-get-factiva-for-free) - [How much does Factiva cost?](https://www.g2.com/discussions/how-much-does-factiva-cost) - [What is Factiva database?](https://www.g2.com/discussions/what-is-factiva-database) - [What is Factiva used for?](https://www.g2.com/discussions/what-is-factiva-used-for) - [View Factiva pricing details and edition comparison](https://www.g2.com/products/factiva/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+05%3A01%3A05+-0500&secure%5Bsession_id%5D=10306d65-2609-4b1b-be3b-b0a2cb743479&secure%5Btoken%5D=194979024a3591cf0e019211958fdb9674b9c470e5a3da41a9764e7103530fe8&format=llm_user) ## Factiva Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Risk** - Internal - External - Compliance **Media Channels** - Broadcast Media - Print Media - Online Media **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Recovery** - Disaster Recovery - Business Recovery - Contingency Planning **Geographic Coverage** - Local Media - National Media - International Media **Segment Trending** - Web - Social - Benchmarks - Finance **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Analysis** - Custom Dashboards - Reports - Integrations **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Business Activity Monitoring** - Decision Making **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging ## Top Factiva Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,637 reviews) - [D&B Hoovers](https://www.g2.com/products/dun-bradstreet-d-b-hoovers/reviews) - 4.1/5.0 (767 reviews) - [AlphaSense](https://www.g2.com/products/alphasense/reviews) - 4.6/5.0 (331 reviews)