Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Very useful and user friendly"
5/5
What do you like best about Factal?

The flash briefings keep well informed. They are factual and insightful. Analysts are very in touch with the situation in their respective areas. I am able to screen news stories for my interests. I can focus on news stories in specific areas by using the map function. Review collected by and hosted on G2.com.

What do you dislike about Factal?

It took a while for me to figure out how to filter our extraneous news stories. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great tool, great service"
5/5
What do you like best about Factal?

My organization (including both our Global SOC and the strategic intel team) has been using Factal for a few years now and is very satisfied with its ease of use and friendly and quick customer service. The Factal team is also constantly striving to introduce new features that they -- and clients like us -- think will be highly useful, and they do a really nice job communicating those changes. The Factal podcast is also a good resource, and the twice-monthly Global Security Briefing is always full of interesting new analysis and insights across a broad range of geographies and topics. My organization is currently onboarding a new threat intel platform and has opted to retain Factal as well (integrated via API) because no other tool we've demo'ed has matched their ability to provide timely, vetted, and actionable breaking news alerts. Review collected by and hosted on G2.com.

What do you dislike about Factal?

Very few downsides that I've been able to identify. Sometimes the signal-to-noise ratio might get off-kilter, but this is usually fixed by adjusting filters and notification settings. If we find ourselves needing an assist in that regard, the Factal team is always more than willing to lend a capable hand. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Excellent Tool"
5/5
What do you like best about Factal?

Real time information and high customization ability. I love the new features they have added in the past year. The customer support is also great, and terrific training on the product. It is very easy to roll out to users around the globe.

Factal is my daily go-to source for information. From there I can drill down into the subject either using Factal, or other tools or resources. Review collected by and hosted on G2.com.

What do you dislike about Factal?

I cover a global office, so sometimes the number of notifications can be overwhelming. However, for most users, this iis not an issue. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Excellent Service, Cutting through the noise to provide the facts."
5/5
What do you like best about Factal?

Free to use for NGOs and providing verified information in near real time. Factal provides use with the abiity to zoom into reporting quickly and on a number of platforms (app + desktop + web). It has become part of our daily routine and we direct colleagues to use the platform in a number of different countries (currently 42). The reporting is not overly focused on one region or area and quickly allows comprehension. Review collected by and hosted on G2.com.

What do you dislike about Factal?

Platform can be difficult to set up and notifications a little clunky. Would be great to have tutorials in additional languages. Review collected by and hosted on G2.com.

Dominic S.
DS
Dominic S.
Enterprise (> 1000 emp.)
"The right balance of security information flow matched with unrivaled customer service"
5/5
What do you like best about Factal?

Factal does it right. They're unlike any other platform I've used, which rely solely on automation and algorithms, often leading to inaccurate alerts that risk hindering business operations. Factal instead employs analysts to prioritize the delivery of vetted, reliable, and actionable information.

Moreover, Factal doesn't isolate its support. They foster a thriving community where all members can engage directly with both fellow clients and analysts without restrictions. This approach enhances collaboration and information sharing, making the Factal community a go-to resource for organizations seeking to make well-informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Factal?

Factal continues to improved based on customer feedback, and there is nothing that I dislike about their product or team. Review collected by and hosted on G2.com.

GW
GARY W.
Mid-Market (51-1000 emp.)
"MUST HAVE SECURITY RESOURCE"
5/5
What do you like best about Factal?

Factal as-it-happens security reports, dashboard and bi-weekly briefings are essential to providing assessments and advisement to my organization. Review collected by and hosted on G2.com.

What do you dislike about Factal?

There is nothing I would consider a weakness in this resource. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent tool to keep up to date on security and risk events taking place"
5/5
What do you like best about Factal?

Helpful that I can choose the locations, types of events and severity that I will be informed about. Good summary of the events and they are geo-located so that I can click on the event and see where in the world it has happened.

Chat function allows me to connect with the Factal staff and others interested in the event.

Really appreciate that Factal give NGOs and charities a free access account. Review collected by and hosted on G2.com.

What do you dislike about Factal?

I have not found anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Gamechanging"
5/5
What do you like best about Factal?

As a lone security adviser in a global organisation, factal does so much of the leg work for me in identifying what I need to be looking at more closely. Compliumenting the variety of other feeds I get. Review collected by and hosted on G2.com.

What do you dislike about Factal?

Initially I found the amount of info I was receiving overwhelming. However, a check in with Tyler and a little of my own time meant I have now refined the information I am receiving. Review collected by and hosted on G2.com.

Robert G.
RG
Robert G.
Manager, Global Security
Enterprise (> 1000 emp.)
"Factal is a great way to make the information firehose work for you"
5/5
What do you like best about Factal?

Accessible, well organized, and genuinely useful for anyone who needs to keep track of a wide range of topics. Review collected by and hosted on G2.com.

What do you dislike about Factal?

Considering that this is a free service, the quality exceeds my expectations. It has a few quirks, but so do products that charge a lot. Review collected by and hosted on G2.com.

RH
Rick H.
Enterprise (> 1000 emp.)
"Curated current events"
5/5
What do you like best about Factal?

Our disaster response org uses Factor's curated event reporting for gathering early intelligence for potential deployments. Review collected by and hosted on G2.com.

What do you dislike about Factal?

It does take some fine tuning to filter only the event types and severity around your area of interest with so much info coming in 24/7. Easy to overload mobile alerts. Review collected by and hosted on G2.com.