--- title: FacilityOS Reviews meta\_title: 'FacilityOS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 264 reviews by the users' company size, role or industry to find out how FacilityOS works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 264 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- ### FacilityOS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of FacilityOS, enjoying its user-friendly interface and seamless integration features. [(53 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086478&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** from FacilityOS, praising the helpfulness and customization provided by the team. [(32 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085099&qs=pros-and-cons#reviews) Users appreciate the **ease of tracking office attendance** and simple guest sign-in process with FacilityOS. [(30 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1087223&qs=pros-and-cons#reviews) Users highlight the **ease of implementation** for FacilityOS, making it a user-friendly experience from start to finish. [(28 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086789&qs=pros-and-cons#reviews) Users commend the **easy setup** of FacilityOS, highlighting its reliability and straightforward implementation process. [(25 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085237&qs=pros-and-cons#reviews) Users find the **limited features** of FacilityOS inadequate for efficiently managing large groups during sign-in processes. [(7 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085977&qs=pros-and-cons#reviews) Users find the **limited functionality** of FacilityOS challenging for managing large groups efficiently during sign-in processes. [(7 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084812&qs=pros-and-cons#reviews) Users experience **access issues** with unclear sign-out buttons and occasional login difficulties, affecting the overall usability. [(5 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086185&qs=pros-and-cons#reviews) Users experience **connectivity issues** with FacilityOS, affecting the reliability of printer and WiFi connections. [(5 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084338&qs=pros-and-cons#reviews) Users find FacilityOS to be **expensive** , especially in high traffic areas requiring multiple kiosks for functionality. [(5 mentions)](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084525&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of FacilityOS ##### 1. Ease of Use Users value the **ease of use** of FacilityOS, enjoying its user-friendly interface and seamless integration features. [ See 53 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "MY experience with FacilityOS has been great. It's very easy to use and I have no issues" What do you like about FacilityOS? I can sign out anyone who may have forgot to sign out and I can check to see what guest are still signed in. ![GREG W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GREG W.") GW GREG W. Small-Business (50 or fewer emp.) 5.0/5 "iLobby makes it easy to sign in visitor. it also helps me to keep track of all visitors." What do you like about FacilityOS? What I like most is that it’s a digital system I can use to sign in visitors. I also appreciate the many features it offers, especially the option to ##### 2. Customer Support Users commend the **exceptional customer support** from FacilityOS, praising the helpfulness and customization provided by the team. [ See 32 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085099&qs=pros-and-cons#reviews) See Related User Reviews LG Lou G. Mid-Market (51-1000 emp.) 4.5/5 "Reliable and Responsive, Needs Better Add-On Clarity" What do you like about FacilityOS? I love that FacilityOS just works with very low maintenance, and the support is always quick to respond and helpful. The initial setup was very easy, BT Brianna T. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional FacilityOS Platform with Incredible Support" What do you like about FacilityOS? We’re currently in a transition period, moving from one VMS solution to FacilityOS, and we truly can’t say enough good things about our experience so ##### 3. Simple Users appreciate the **ease of tracking office attendance** and simple guest sign-in process with FacilityOS. [ See 30 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1087223&qs=pros-and-cons#reviews) See Related User Reviews ![GREG W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GREG W.") GW GREG W. Small-Business (50 or fewer emp.) 5.0/5 "iLobby makes it easy to sign in visitor. it also helps me to keep track of all visitors." What do you like about FacilityOS? What I like most is that it’s a digital system I can use to sign in visitors. I also appreciate the many features it offers, especially the option to LG Lou G. Mid-Market (51-1000 emp.) 4.5/5 "Reliable and Responsive, Needs Better Add-On Clarity" What do you like about FacilityOS? I love that FacilityOS just works with very low maintenance, and the support is always quick to respond and helpful. The initial setup was very easy, ##### 4. Implementation Ease Users highlight the **ease of implementation** for FacilityOS, making it a user-friendly experience from start to finish. [ See 28 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086789&qs=pros-and-cons#reviews) See Related User Reviews AW Anthony W. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use, Quick to Implement, and Packed with Features" What do you like about FacilityOS? Easy of use. Ease of implementation. Number of Features. ![Aimee A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aimee A.") AA Aimee A. Mid-Market (51-1000 emp.) 5.0/5 "Very Happy with Product" What do you like about FacilityOS? We like that we are able to see who is in the office for the day; We like that we can go back and see who was in the office on certain dates to verify ##### 5. Easy Setup Users commend the **easy setup** of FacilityOS, highlighting its reliability and straightforward implementation process. [ See 25 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085237&qs=pros-and-cons#reviews) See Related User Reviews LG Lou G. Mid-Market (51-1000 emp.) 4.5/5 "Reliable and Responsive, Needs Better Add-On Clarity" What do you like about FacilityOS? I love that FacilityOS just works with very low maintenance, and the support is always quick to respond and helpful. The initial setup was very easy, ![Ezra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ezra K.") EK Ezra K. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Innovation!" What do you like about FacilityOS? Extremely helpful and accurate - great ease of use! ### 5 Cons or Disadvantages of FacilityOS ##### 1. Limited Features Users find the **limited features** of FacilityOS inadequate for efficiently managing large groups during sign-in processes. [ See 7 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1085977&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Equipment works great!" What do you dislike about FacilityOS? The biggest issue I've had with iLobby is that it doesn't seem to cater to large groups. For example, this morning we had 50 visitors - and only 2 sig ![thujenth b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "thujenth b.") TB thujenth b. Mid-Market (51-1000 emp.) 5.0/5 "iLobby System: Good for Business" What do you dislike about FacilityOS? It lacks the ability to add more people to reach information about contractors or visitors signing in. ##### 2. Limited Functionality Users find the **limited functionality** of FacilityOS challenging for managing large groups efficiently during sign-in processes. [ See 7 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084812&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Equipment works great!" What do you dislike about FacilityOS? The biggest issue I've had with iLobby is that it doesn't seem to cater to large groups. For example, this morning we had 50 visitors - and only 2 sig ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "For the love of iLobby" What do you dislike about FacilityOS? It's limited on the document creation options. ##### 3. Access Issues Users experience **access issues** with unclear sign-out buttons and occasional login difficulties, affecting the overall usability. [ See 5 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1086185&qs=pros-and-cons#reviews) See Related User Reviews ![Aimee A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aimee A.") AA Aimee A. Mid-Market (51-1000 emp.) 5.0/5 "Very Happy with Product" What do you dislike about FacilityOS? Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When g CS Chas S. Mid-Market (51-1000 emp.) 4.5/5 "Product worked better than advertised." What do you dislike about FacilityOS? We had a few issues here and there when it came to the saving of past users, for some reason, a few people had issues checking in when they had checke ##### 4. Connectivity Issues Users experience **connectivity issues** with FacilityOS, affecting the reliability of printer and WiFi connections. [ See 5 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084338&qs=pros-and-cons#reviews) See Related User Reviews AV Alex V. Mid-Market (51-1000 emp.) 4.5/5 "Great way to manage your visitors and emergency alerts!" What do you dislike about FacilityOS? We have several instances where the blue-tooth badge printer would not print when needed. Thankfully iLobby was kind enough to replace them after a fe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Outstanding. System works as advertised, refreshing to not have buyers remorse." What do you dislike about FacilityOS? We use it on an iPad, some times the printer disconnects and we have reconnect it. This has nothing to do with the application, just the connection wi ##### 5. Expensive Users find FacilityOS to be **expensive** , especially in high traffic areas requiring multiple kiosks for functionality. [ See 5 mentions ](https://www.g2.com/products/facilityos/reviews?filters%5Bsentiment_snippet%5D=1084525&qs=pros-and-cons#reviews) See Related User Reviews ![Joel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel H.") JH Joel H. Enterprise (\> 1000 emp.) 4.5/5 "Great sales team, implementation process very smooth" What do you dislike about FacilityOS? No option to supply our own devices for price savings. Scanning drivers licenses or a QR code that we can print for visitors to scan cost extra. ES Eric S. Mid-Market (51-1000 emp.) 5.0/5 "Great addition to our tool kit" What do you dislike about FacilityOS? Ala cart features make a fully equipped system a bit expensive DS Daniel S. IT Tech Enterprise (\> 1000 emp.) 2/17/2022 "Great tool in visitor management for safety, compliance, and security." 5/5 What do you like best about FacilityOS? We love the app and the ability to easily check in and check out visitors, and keep a track who is in the building at all times. Real time reporting is also a huge plus. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? Maybe have a training video or modules so new people can easily learn the product and services. Review collected by and hosted on G2.com. Recommendations to others considering FacilityOS: If you need a real time visitor solution, Ilobby is the best bet Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? communication to the end users on the visitors and people in the building Review collected by and hosted on G2.com. Show More Response from Harshini Sri of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-5355332/official_response/edit) Thanks for the thoughtful review! We're glad FacilityOS is helping you stay on top of visitor activity and improve real-time visibility. Appreciate the suggestion on training resources — we’re always working to make onboarding even smoother and will take this into consideration. Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/17/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DL Dale L. Facilities and Physical Security Manager Mid-Market (51-1000 emp.) 2/20/2025 "iLobby was the clear choice" 5/5 What do you like best about FacilityOS? Right from the beginning when researching options for Visitor management, Peter F from sales was beyond helpful and made iLobby the choice clear. I had a few meetings with him asking more questions each time, he was happy to assist. The options available for features they offer checked off every item I had for my unique need. Once I purchased the system, they assigned a "roll out" person to assist in the normal startup questions and implementation. I made requests for a handful of systematic changes and each one was met, and they followed up to ensure I was happy. Lastly, after the first month they assigned a continuing customer success person, in my case it is Thenoo, who is fantastic. After a couple months I had some more in-depth questions on getting reports, or how the background data worked. I even asked for some more custom interface changes. Thenoo addressed each of my questions via Teams meeting, and was able to share screens to walk me through things. One of the custom interface changes I asked about, she went directly to her design engineering team and got back to me with examples. All in all I am very glad I made the choice to go with iLobby, it was the clear choice. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? iLobby is quite user friendly and works great for my needs. The only change I requested was a different e-mail response when visitors get the initial invite. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? iLobby gives us true management over our visitors that come on site. Before iLobby, we had a sign-in book, which needed a receptionist to be there. The book is not private and is not controlled. iLobby allows us to operate without a receptionist, it informs the host when their visitor arrives, and is private and controlled. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10867774/official_response/edit) It’s fantastic to hear how well FacilityOS has supported your visitor management needs from day one. We're glad Peter and Thenoo were able to guide you through setup, customization, and ongoing support—they’ll be thrilled to hear your feedback. It’s great to know the system met your needs and replaced your manual process with a more controlled and efficient approach. Thank you for sharing such a detailed account of your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite PB Payton B. Marketing Communication Coordinator, HSSE Adnimistrator Mid-Market (51-1000 emp.) 2/19/2025 "iLobby: Enhancing Safety, Security & Efficiency in Visitor Management" 4/5 What do you like best about FacilityOS? We were looking for a visitor management system to monitor who is in our building at all times to ensure the safety and security of both our employees and visitors. iLobby was incredibly easy to implement and integrated seamlessly with our existing systems. As a user, it simplifies tracking attendees for events. Additionally, iLobby makes the pre-registration process effortless for visitors, ensuring a smooth and efficient sign-in experience upon arrival. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? As part of the pre-registration process in iLobby, we upload a CSV file with a list of invitees to the event page for the corresponding event. However, the pre-registration email sent to visitors can sometimes be confusing for those who are unfamiliar with the process. When visitors fail to complete their pre-registration, it causes delays during the sign-in process on the day of the event. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Before we implemented iLobby, keeping track of who was in our building and ensuring security during events was a challenge. We had no streamlined way to monitor visitor flow or maintain accurate logs. iLobby solves these issues by offering a reliable, automated system that tracks visitors in real time, enhances security, and improves operational efficiency. By automating visitor check-ins and pre-registration, iLobby significantly reduces the administrative burden on staff, allowing us to focus on other important tasks. Additionally, the system’s real-time notifications keep employees informed when their visitors arrive, ensuring smooth communication. Security is another major benefit. We now have a more controlled and secure process, which is crucial for protecting both our employees and visitors. iLobby has helped us save time, reduce human error, and provide a safer environment for everyone in the building. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10860224/official_response/edit) Thank you for your detailed and thoughtful feedback. We’re glad to hear FacilityOS has helped you improve safety, streamline visitor tracking, and simplify the pre-registration process for events. It’s great to know the system has integrated smoothly with your existing workflows and reduced the administrative burden on your team. Thank you again for taking the time to share your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan W.") NW Nathan W. Operations Manager Enterprise (\> 1000 emp.) 2/18/2025 "iLobby Vistor OS & Emergency OS" 4/5 What do you like best about FacilityOS? Very user friendly and easly to move around. Great support and communication from iLobby Account Managers. Easy integration in to our plant. Setup is pretty easy and adding in contacts and such can be done by bulk uploads in Excel. I use this daily for our sign in and sign outs. Emergency OS was just added but will help greatly with audits and paper trails during investiagtions into any kind of incidents. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? Some may find it somewhat consuming to get around if not tech savy as there is diffent menus feeding the same place and such but over all not bad and lots of support from iLobby if needed. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Knowing at all times who is on site and not having to review sign in paper sheets. I have mulitple places to enter site and sign in is now made/uploaded to one place. Will also be great in the event of a emergency drill or acutal incident to keep track of all muster points from one place. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10855074/official_response/edit) Thank you for taking the time to share your experience. We’re glad to hear that FacilityOS has made daily sign-ins more efficient and that it’s helping you keep track of who’s on-site. It’s great to know the system has integrated smoothly into your plant, and we’re especially happy to hear our account managers and support team have been helpful throughout. We appreciate your feedback and look forward to continuing to support your team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lauren M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren M.") LM Lauren M. Environment, Health and Safety Manager Mid-Market (51-1000 emp.) 2/14/2025 "iLobby to replace paper sign-in" 5/5 What do you like best about FacilityOS? Our facility was looking to replace the paper sign in process for our visitors and contractors so we decided to explore the option of utilizing iLobby. We like the digitilization of our visitor log book, each host is able to keep track of their visitors, and each visitor must review the site safety policies and sign off prior to entry. Overall, the technology behind this system provides everything that we have been looking for in terms of visitor and contractor sign in process and tracking of visitors. The setup of the kiosk was very easy and adding new hosts to the system has been easy to implement as well. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? The only downside so far to iLobby is not being able to find some resources that can be shared with hosts on the set-up of the system and tracking of visitors. The upside is that the customer support team has been great at answering questions within an hour of the requests and they have explained everything thoroughly as our facility learns to navigate through the system. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? iLobby is solving our issue of being able to track visitors and contractors in the facility and for every guest to review the facility's safety policies. This ensures that all guests are accounted for, tracked through their hosts, and the facility will limit uninvited visitors. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10843059/official_response/edit) It's great to hear how FacilityOS has helped you transition from a paper logbook to a more efficient visitor management process. The ability to track visitors in real-time and ensure they’ve reviewed safety policies adds an important layer of visibility and control. Thanks for sharing your experience with us! Current UserValidated ReviewerIncentivizedSource: Seller invite PC Phil C. Maintenance Manager Mid-Market (51-1000 emp.) 2/11/2025 "A great Fit and a Great Solution" 5/5 What do you like best about FacilityOS? I really like the Quick update when someone has logged in and our out. We really like having all our on site contractors identified while on site. It makes our workplace feel safe. An unexpected benifit do to the Sign in process is that i get instant visibility to each persons full name and phone number, so if i want to check in with them on todays work or additional work or special circumstances going on today, i am able to get in touch with the actual person on site doing the work. We are liking that all contractors complete the document review and signoff at the point of signing in. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? If a lot of contractors show up all at the same time to start work, they have to wait for each person to Log in. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? ILobby has solved our sign in complience because it has become visiable with the use of the Badge and notifications. iLobby has also solved our Contractor Evactuation notification and Muster station checkin process. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10824383/official_response/edit) It’s great to know that FacilityOS has made your site feel safer by giving you real-time visibility into who’s on-site and how to reach them. We're also glad that it is helping ensure contractors review and acknowledge site documentation, while supporting your evacuation processes. Thank you for your thoughtful feedback! Current UserValidated ReviewerIncentivizedSource: Seller invite RP Rose P. HR Manager Mid-Market (51-1000 emp.) 2/11/2025 "Easy to use and relieable tool" 5/5 What do you like best about FacilityOS? Having centralized the check in as well as getting a badge with their picture is very helpful. Being able to have recurring visitors without having to log all their information again helps. The fact that they can check out after their visit is helpful, but also the automatic check out at night helps too. The interface is user friendly, so most of our visitors do not have issues trying to figure out how to use it. The fact that our employees can get a text message when a visitor is here, is very helpful because we don't have to chase them down anymore. The implementation was easy, it is very easy to custom for indivual needs. When we had to reach out to our customer support, they were available immediately to help us. We use if every day, and it has been easy to integrate it to our daily routines. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? I've noticed that it does not take a picture all of the time. I haven't look into if it's an option we can disable for always to take pictures or use the pictures of the recurrent visitors, but would like to see if it's applicable. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? We can get a headcount of the visitors in the building automatically, we can review who is here or who was here and even have a picture of that person. It gives a badge everytime they sign in, so we don't have to worry about having enough visitor badges ready. It also avoids wasting time trying to find someone to let them know their visitor is here, since the system sends emails and text messages directly to them. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10822056/official_response/edit) Thank you for the thoughtful review! It’s great to hear that FacilityOS has made daily operations more efficient—from simplifying check-ins and repeat visits to automatically notifying employees and generating visitor badges. We’re especially glad the system has been easy to implement and customize to your needs. Please contact our support team to assist you with the photo capture experience you mentioned—they’ll be happy to take a closer look and help ensure everything is working as expected. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Teelezyne A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teelezyne A.") TA Teelezyne A. Office Manager Small-Business (50 or fewer emp.) 7/16/2025 "An awesome Visitor Management System for Businesses" 5/5 What do you like best about FacilityOS? I love that it is customizable to the needs of your business and that you can advance register people for upcoming events. The badge print outs and dashboard features are also great --love that it is on demand. I would highly recommend to anyone wanting to simplify and track incoming and outgoing traffic for their business. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? I honestly like everything about the system so far. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Staffing and Available Resources Review collected by and hosted on G2.com. Show More Response from Harshini Sri of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-11401958/official_response/edit) Thanks for the thoughtful review! We're so glad you’re enjoying the customizability, pre-registration, and on-demand features — and that FacilityOS is helping simplify how you manage traffic and resources. We appreciate the recommendation! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 9/15/2025 "So easy and simple to use" 5/5 What do you like best about FacilityOS? The easiest thing about using FacilityOS is how quick it is to invite a visitor to get onto our sites - I can invite a visitor within about 30 seconds - I can check if they have done the pre-registration allowing me to follow them up if they have not completed it - That's by far the best feature for us - Simple, Quick and easy to use Review collected by and hosted on G2.com. What do you dislike about FacilityOS? That it asks me two times to login to the site, This is fairly annoying and is something new! Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? The problem is solves is how quick it allows for someone to get onto our sites Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-11681217/official_response/edit) We're glad to hear that you find FacilityOS quick and easy to use for inviting visitors to your sites. We appreciate your feedback about the login process, and we will look into improving this for a smoother experience. Validated ReviewerIncentivizedSource: Seller invite AH Aisha H. HR Manager Mid-Market (51-1000 emp.) 2/11/2025 "Wonderful Experience" 5/5 What do you like best about FacilityOS? We have used iLobby for over a year now. It has been very beneficial. The ability to sign people in and out and send invitations ahead of time has been amazing for us as compared to our standard practices before. Mark has also been wonder to work with! It also integrated with Outlook making scheduling so easy! Review collected by and hosted on G2.com. What do you dislike about FacilityOS? At this time, I can't think of anything that I truly dislike. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Ilobby serves as a guest sign in for us. This benefits us in tracking visitors in the building and allows us to have contractors complete our safety trainings. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10824196/official_response/edit) Thanks for sharing your experience. It’s great to hear how FacilityOS has improved your visitor sign-in process and made pre-registration more seamless compared to previous methods. We appreciate your feedback and look forward to continuing to support your team! 6/25/2025 Validated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/facilityos/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Asset Tracking](https://www.g2.com/categories/asset-tracking)[Facility Management](https://www.g2.com/categories/facility-management) [Visitor Management](https://www.g2.com/categories/visitor-management)[Asset Tracking](https://www.g2.com/categories/asset-tracking)[Facility Management](https://www.g2.com/categories/facility-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification)[Physical Security](https://www.g2.com/categories/physical-security)[Package Tracking](https://www.g2.com/categories/package-tracking)[Contractor Risk Management](https://www.g2.com/categories/contractor-risk-management)[Emergency Management](https://www.g2.com/categories/emergency-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which video content creation platform offers the best editing features?](https://www.g2.com/discussions/which-video-content-creation-platform-offers-the-best-editing-features)[What are data science and machine learning platforms](https://www.g2.com/discussions/what-are-data-science-and-machine-learning-platforms-help-me-understand)[What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews) [Slack vs ClickUp vs Confluence: which one actually works as the single hub a team lives in rather than just another app everyone has open?](https://www.g2.com/discussions/slack-vs-clickup-vs-confluence-which-one-actually-works-as-the-single-hub-a-team-lives-in-rather-than-just-another-app-everyone-has-open%20)[Recommendations for PRM software](https://www.g2.com/discussions/seeking-recommendations-for-prm-software-beyond-the-usual-suspects)[Pros and Cons Details](https://www.g2.com/products/facilityos/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)