--- title: FacilityOS Reviews meta\_title: 'FacilityOS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 264 reviews by the users' company size, role or industry to find out how FacilityOS works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 264 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # FacilityOS Reviews & Product Details Visit Website FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant. * * * Product Website FacilityOS Seller [FacilityOS](https://www.g2.com/sellers/facilityos) Discussions [FacilityOS Community](https://www.g2.com/products/facilityos/discuss) Languages Supported Amharic, Arabic, Bengali, Bulgarian, Danish, German, Greek, English, Basque, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Macedonian, Burmese, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Somali, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Jeff Gladwish Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/facilityos/pricing) ## FacilityOS Integrations (3) What do users say about integrations? Verified by FacilityOS [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") StarRez ](https://www.g2.com/products/starrez/reviews) Show More ![Vini I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vini I.") VI Vini I. Mid-Market (51-1000 emp.) 3/11/2026 "Efficient Visitor Management with Minor Hiccups" 4/5 What do you like best about FacilityOS? I use FacilityOS in my work for controlling employees and visitors, and I find it very easy to register employees. The reporting feature is also great, and I appreciate receiving emails when an employee or visitor accesses the company. The initial setup of FacilityOS was very easy. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? We had issues with the duplication of employees records. It was possible to register the same employee twice with the same information. Another thing is that the system sometimes takes a while to respond (btw 1-3min) when the employee tries to make the registration. This usually happens in the first hour of the shift. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? I use FacilityOS for employee and visitor control. It helps track entry and exit times, provide security in emergencies, and offer proof for audits. It's easy to register employees and has great reporting, plus I get email notifications when someone accesses the company. Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12446723/official_response/edit) We're glad to hear that you find FacilityOS easy to use for registering employees and that the reporting feature is helpful. We apologize for the inconvenience caused by slow system response at times. We appreciate your feedback and will work to improve these issues. Validated ReviewerIncentivizedSource: Seller invite ![Morgan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan H.") MH Morgan H. Health & Safety Manager Mid-Market (51-1000 emp.) 5/7/2026 "Hands-Off Efficiency with Reliable Support, But QR Sign-In Needs Work" 4/5 What do you like best about FacilityOS? I like using FacilityOS for its hands-off efficiency, which helps in monitoring who is in the building at all times without much effort. I also appreciate the customer support, which is good. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? The QR code for signing in multiple visitors. We paid for it and the first time we had a large group use it, it crashed the system. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? I use FacilityOS to manage contractors, visitors, and vendors, ensuring they understand our policies. It helps me cross-reference with the MK Denial list and reduces my effort in tracking who is in the building. Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12772165/official_response/edit) We're glad to hear that you appreciate the hands-off efficiency and reliable customer support. We apologize for the inconvenience with the QR sign-in feature and would like to investigate this further. Your customers success representative will reach out to understand more. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 3/25/2026 "Efficient Attendance Tracking, Needs Smoother Login" 4/5 What do you like best about FacilityOS? I like that FacilityOS helps us by tracking when personnel arrive or leave, providing immediate notifications even when we're not available to see them right away. This feature is handy because when I am in a different building from the operators, these notifications allow me to update my attendance tracker promptly. The initial setup for new operators is also fairly easy, usually taking around 5 minutes to get them into the system. Overall, I think FacilityOS is a great resource and tool. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? There are times when operators log in to FacilityOS, it will buffer and not log them in, or it takes several minutes for the system to log them in. The buffering issue is random and usually happens first thing in the morning. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? I use FacilityOS to track personnel arrival and departure, receiving notifications even if I'm not onsite. This helps me update attendance immediately, streamlining my workflow. Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12544145/official_response/edit) We're glad to hear that you find FacilityOS helpful for tracking attendance and receiving notifications. We apologize for the login issue and are actively working to improve the system's performance for a smoother experience. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") AW Verified User in Warehousing Mid-Market (51-1000 emp.) 3/4/2026 "FacilityOS Streamlines High-Volume Visitor Check-Ins with Easy Setup and Responsive Support" 4/5 What do you like best about FacilityOS? We use FacilityOS in our companies Warehouse and it has been extremely useful. It streamlines the check-in process for visitors, and our volume of such is extremely high. Customer service is easy to get ahold of when needed and it was extremely easy to set up. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? I think one of the difficulties the company is facing in using FacilityOS right now is the customization of fields in the check-in interface. When we were demoing FacilityOS, it seemed much easier to make changes to the form than what it is. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Documentation and professionalism with visitors inside our warehouse. Previously we would just have visitors or contractors come in and no documentation or identification and this has fixed it tremendously. Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12438734/official_response/edit) We're glad to hear that FacilityOS has been extremely useful for streamlining the check-in process for your high volume of visitors. We appreciate your feedback about the ease of setup and responsive customer service. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 5/11/2026 "Streamlines On-Site Contractor Management and Absence Tracking" 4/5 What do you like best about FacilityOS? Helps us manage our contractors on site, as well as being able to cross reference employee absences Review collected by and hosted on G2.com. What do you dislike about FacilityOS? Sometimes can be glitchy when a contractor is asked to watch orientation videos when they have already completed them on their last visit Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Contractor management, ensuring all relevant documents are completed before the contractor arrives at site Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12790990/official_response/edit) It's great to hear that FacilityOS is solving your contractor management challenges and ensuring compliance with document requirements. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 2/4/2026 "FacilityOS Makes Tracking On-Time Arrivals Easy" 4/5 What do you like best about FacilityOS? FacilityOS logs entry time and helps us keep track of on time arrivals. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? FacilityOS will freeze if iPad does not a update. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? FacilityOS is managing our Truck Driver login procedure and helping us increase or docks cycle time Review collected by and hosted on G2.com. Show More Response from Saumya Arora of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-12310304/official_response/edit) It's great to hear that FacilityOS is solving the problem of managing truck driver login procedures and helping to increase your docks cycle time. We're committed to providing solutions that benefit our customers. Current UserValidated ReviewerIncentivizedSource: Seller invite PB Payton B. Marketing Communication Coordinator, HSSE Adnimistrator Mid-Market (51-1000 emp.) 2/19/2025 "iLobby: Enhancing Safety, Security & Efficiency in Visitor Management" 4/5 What do you like best about FacilityOS? We were looking for a visitor management system to monitor who is in our building at all times to ensure the safety and security of both our employees and visitors. iLobby was incredibly easy to implement and integrated seamlessly with our existing systems. As a user, it simplifies tracking attendees for events. Additionally, iLobby makes the pre-registration process effortless for visitors, ensuring a smooth and efficient sign-in experience upon arrival. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? As part of the pre-registration process in iLobby, we upload a CSV file with a list of invitees to the event page for the corresponding event. However, the pre-registration email sent to visitors can sometimes be confusing for those who are unfamiliar with the process. When visitors fail to complete their pre-registration, it causes delays during the sign-in process on the day of the event. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Before we implemented iLobby, keeping track of who was in our building and ensuring security during events was a challenge. We had no streamlined way to monitor visitor flow or maintain accurate logs. iLobby solves these issues by offering a reliable, automated system that tracks visitors in real time, enhances security, and improves operational efficiency. By automating visitor check-ins and pre-registration, iLobby significantly reduces the administrative burden on staff, allowing us to focus on other important tasks. Additionally, the system’s real-time notifications keep employees informed when their visitors arrive, ensuring smooth communication. Security is another major benefit. We now have a more controlled and secure process, which is crucial for protecting both our employees and visitors. iLobby has helped us save time, reduce human error, and provide a safer environment for everyone in the building. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10860224/official_response/edit) Thank you for your detailed and thoughtful feedback. We’re glad to hear FacilityOS has helped you improve safety, streamline visitor tracking, and simplify the pre-registration process for events. It’s great to know the system has integrated smoothly with your existing workflows and reduced the administrative burden on your team. Thank you again for taking the time to share your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan W.") NW Nathan W. Operations Manager Enterprise (\> 1000 emp.) 2/18/2025 "iLobby Vistor OS & Emergency OS" 4/5 What do you like best about FacilityOS? Very user friendly and easly to move around. Great support and communication from iLobby Account Managers. Easy integration in to our plant. Setup is pretty easy and adding in contacts and such can be done by bulk uploads in Excel. I use this daily for our sign in and sign outs. Emergency OS was just added but will help greatly with audits and paper trails during investiagtions into any kind of incidents. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? Some may find it somewhat consuming to get around if not tech savy as there is diffent menus feeding the same place and such but over all not bad and lots of support from iLobby if needed. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Knowing at all times who is on site and not having to review sign in paper sheets. I have mulitple places to enter site and sign in is now made/uploaded to one place. Will also be great in the event of a emergency drill or acutal incident to keep track of all muster points from one place. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10855074/official_response/edit) Thank you for taking the time to share your experience. We’re glad to hear that FacilityOS has made daily sign-ins more efficient and that it’s helping you keep track of who’s on-site. It’s great to know the system has integrated smoothly into your plant, and we’re especially happy to hear our account managers and support team have been helpful throughout. We appreciate your feedback and look forward to continuing to support your team. Current UserValidated ReviewerIncentivizedSource: Seller invite TP Taylor P. Executive Assistant Mid-Market (51-1000 emp.) 2/26/2025 "CSE Review" 3.5/5 What do you like best about FacilityOS? Seamless integration, relatively easy to use, streamlines sign ins for our various types of visitors. Customer support has been great. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? It would be helpful to have more support with onboarding the product throughout our entire organization to make sure we are using the product to the best of our ability and that we are maximizing the features. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? Knowing who is in our building at any given time and the purpose of their visit. We have lots of traffic in and out of our building so its important from a security perspective to be able to keep track of who is on site. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10890387/official_response/edit) Thank you for sharing your feedback! We’re glad to hear that FacilityOS has streamlined your sign-in process and helped improve visibility into who’s on site. It’s also great to hear that customer support has been a positive part of your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Enterprise (\> 1000 emp.) 2/27/2025 "Equipment works great!" 3.5/5 What do you like best about FacilityOS? I love that the software is clear and easy to use. I also like that the equipment is reliable! I have yet to experience any issue with the ipads or printers - including connectivity. Review collected by and hosted on G2.com. What do you dislike about FacilityOS? The biggest issue I've had with iLobby is that it doesn't seem to cater to large groups. For example, this morning we had 50 visitors - and only 2 sign-in kiosks in the area they were visiting. Of course, I can check them in using the software on my end. But doing it that way is very time-consuming - and it doesn't allow groups to view the documents we want them to review during their sign-in. I deal with large groups a lot and ensuring they're all signed in - quickly and efficiently - by 8:00am has proven difficult. Review collected by and hosted on G2.com. What problems is FacilityOS solving and how is that benefiting you? iLobby allows team leads to have better accountability over visitors allowed into our facility. Emergency situations aside - there are dangerous areas in our facility and we want all visitors to be as safe as possible with someone who knows where they are going. Review collected by and hosted on G2.com. Show More Response from Alla Farber of FacilityOS [Editedit](https://www.g2.com/survey_responses/facilityos-review-10893772/official_response/edit) Thank you for your detailed feedback! We’re glad to hear the software has been easy to use and that the equipment is reliable—it’s great to know FacilityOS is helping improve accountability and safety across your facility. We also appreciate you highlighting the challenges with large group sign-ins. Our team is actively working on a new solution designed specifically to streamline that process, and we’re looking forward to sharing more soon. Validated ReviewerIncentivizedSource: Seller invite ## Questions about FacilityOS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FacilityOS ](https://www.g2.com/products/facilityos/discussions/new) KR Krrish Reddi • Last activity over 4 years ago How can we remotely connect and manage the Kiosks/Devices 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-we-remotely-connect-and-manage-the-kiosks-devices) [ View all Discussions ](https://www.g2.com/products/facilityos/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/facilityos/pricing) FacilityOS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image") Envoy Visitors 4.7/5(437) [ Compare Now ](https://www.g2.com/compare/envoy-visitors-vs-facilityos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9bee4e04dc28977c9afd385e3e91aa7/the-receptionist.png "Product Avatar Image") The Receptionist 4.8/5(432) [ Compare Now ](https://www.g2.com/compare/facilityos-vs-the-receptionist) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_520fbcbe2eee4aae7ce39ea588052e0d/eptura-visitor.png "Product Avatar Image") Eptura Visitor 4.6/5(183) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-facilityos) ##### ##### FacilityOS Features Facility Management Platform Features Maintenance Planning Facility Inventory Management Space Planning Platform Basics Visitor Check-In Mail Management Platform Data Automation Analytics Visitor Logs Platform Interoperability Notifications Hardware [ View More Features ](https://www.g2.com/products/facilityos/features) ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/facilityos/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Asset Tracking](https://www.g2.com/categories/asset-tracking)[Facility Management](https://www.g2.com/categories/facility-management) [Visitor Management](https://www.g2.com/categories/visitor-management)[Asset Tracking](https://www.g2.com/categories/asset-tracking)[Facility Management](https://www.g2.com/categories/facility-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification)[Physical Security](https://www.g2.com/categories/physical-security)[Package Tracking](https://www.g2.com/categories/package-tracking)[Contractor Risk Management](https://www.g2.com/categories/contractor-risk-management)[Emergency Management](https://www.g2.com/categories/emergency-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which video content creation platform offers the best editing features?](https://www.g2.com/discussions/which-video-content-creation-platform-offers-the-best-editing-features)[What are data science and machine learning platforms](https://www.g2.com/discussions/what-are-data-science-and-machine-learning-platforms-help-me-understand)[What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews) [Slack vs ClickUp vs Confluence: which one actually works as the single hub a team lives in rather than just another app everyone has open?](https://www.g2.com/discussions/slack-vs-clickup-vs-confluence-which-one-actually-works-as-the-single-hub-a-team-lives-in-rather-than-just-another-app-everyone-has-open%20)[Recommendations for PRM software](https://www.g2.com/discussions/seeking-recommendations-for-prm-software-beyond-the-usual-suspects)[Pros and Cons Details](https://www.g2.com/products/facilityos/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)