[ FaceUp Reviews ](https://www.g2.com/products/faceup/reviews) [ FaceUp Reviews ](https://www.g2.com/products/faceup/reviews) # FaceUp Features ##### ## Platform (5) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Dashboards Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. Show More ##### ## Case Management (3) Intake Capture case information from multiple communication channels Assignment Deliver rules to assign cases based on type and priority Escalation Ability to escalate cases using workflows Show More ##### ## Analytics (3) Monitoring Track all activities related to a case, including audit trails Metrics Provide metrics to track case progress or success rates Compliance Monitor various types of case compliance Show More ##### ## Usability (3) All-Employee Access Permits use by job roles outside of service department Supporting Documents Allows linking of useful information such as screen shots Two-Way Communication Provides direct contact between CSRs and customers outside of milestones Show More ##### ## Reporting (3) Priority Case Alerts Informs stakeholders of activity on escalated or high-value cases Trend Analysis Evaluates frequency of types of complaints Performance Monitoring Includes a dashboard or other means of performance monitoring Show More ##### ## Platform Basics (4) Reporting Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Secure Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Performance Is consistently available (uptime) and allows users to submit reports reliably. Reporting & Dashboards Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. Show More ##### ## Platform Additional Functionality (3) Mobility Is accessible from a mobile device and by users on the go. Telephone Manages a telephone solution that customers can set-up and provide to their employees. Internal promotion Helps companies promote the whistleblowing hotline so they know when and how to access it. Show More ##### ## Platform Data (3) Dashboard Has a centralized dashboard for users to interact with. Alerts and Notifications Sends notifications to users in-app or through email, text message or otherwise. Case Management Provides provides clients with analysis and reporting management. Show More ##### ## Platform Content (3) Employee Pulse Surveys Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. Survey Customization Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. Science-based templates Provides content templates built by academics and/or practitioners and leverage science and research. Show More ##### ## Survey Management (3) Survey Builder Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor Question Types Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings Survey Distribution Provides tools for distributing surveys through email, SMS, social media, etc. Show More ##### ## Survey Customization (2) Branding Allows users to customize survey colors, logos, and URLs to match company branding Multimedia Support Ability to embed videos, photos, or other rich media Show More ##### ## Survey Insights (4) Reporting & Analytics Provides tools to visualize and analyze data BI Tools Integration Allows integration with third -party reporting and business intelligence applications Data Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file Permissions Allows administrators to set permissions on viewing, filtering, or sharing survey results Show More ##### ## Investigation (4) Separate Workflows Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests. Anonymity Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity Documentation Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. Confidentiality Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome. Show More ##### ## Access (3) Integration Integrations into legal databases or case management systems for coordination when case escalation reaches their desk. Assignment The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members. Collaborative Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure Show More ##### ## Employee Experience (2) Multi-channel The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.) Cross-platform The product is able to be accessed from the employee side on a mobile platform Show More ##### ## Generative AI (1) AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Investigation Management (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Survey (3) Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![AllVoices](https://images.g2crowd.com/uploads/product/hd_favicon/dc1b49a3cb0c1cbee49e5461c8601afd/allvoices-allvoices.svg "AllVoices") AllVoices 4.5/5(95) ](https://www.g2.com/products/allvoices-allvoices/reviews) [ ![Personio](https://images.g2crowd.com/uploads/product/hd_favicon/e56079010b324289bc15f99e00951f64/personio.svg "Personio") Personio 4.4/5(869) ](https://www.g2.com/products/personio/reviews) [ ![HiBob HRIS](https://images.g2crowd.com/uploads/product/hd_favicon/747d84973dfb2a08f476b0676c949d65/hibob-hris.svg "HiBob HRIS") HiBob HRIS 4.5/5(2,555) ](https://www.g2.com/products/hibob-hris/reviews) [ View All Alternatives ](https://www.g2.com/products/faceup/competitors/alternatives) FaceUp Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d78102b2550e3ffdd92af5342ad45c60/whistleblower-software.png "Product Avatar Image") Whistleblower Software 4.9/5(157) [ Compare Now ](https://www.g2.com/compare/faceup-vs-whistleblower-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b93829a942ea85a962fdfe6e2581a3d/whispli.png "Product Avatar Image") Whispli 4.9/5(78) [ Compare Now ](https://www.g2.com/compare/faceup-vs-whispli) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_590ea9a13493cc757bf8825916f1b893/allvoices-allvoices.png "Product Avatar Image") AllVoices 4.5/5(95) [ Compare Now ](https://www.g2.com/compare/allvoices-allvoices-vs-faceup) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Employee Engagement ](https://www.g2.com/categories/employee-engagement)[ Complaint Management ](https://www.g2.com/categories/complaint-management) [ Whistleblowing ](https://www.g2.com/categories/whistleblowing)[ Investigation Management ](https://www.g2.com/categories/investigation-management)[ HR Case Management ](https://www.g2.com/categories/hr-case-management) Show More ##### Explore More [ Best mobile marketing software in 2025 ](https://www.g2.com/discussions/looking-for-the-best-mobile-marketing-software-in-2025)[ Please list out key security & access control features from Datasite. 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