Tracey B.
TB
Tracey B.
Manager of People Operations
Mid-Market (51-1000 emp.)
"They were wonderful to work with"
5/5
What do you like best about FaceUp?

The entire process to set up was seamless, they're customer service was fantastic. The UX is great and it's very user friendly. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We'venot found any challanges that we've had to work through what-so-ever. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

We are delighted to hear that you had a wonderful experience setting up FaceUp and that our customer service exceeded your expectations. We are committed to providing a seamless and user-friendly platform, and we are thrilled to hear that you found the UX great.

HH
Hank H.
Mid-Market (51-1000 emp.)
"FaceUp review"
5/5
What do you like best about FaceUp?

Easy to implement and manage. We appreciate the up front and transparent pricing for our service. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There is nothing to dislike or complain about. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

Thank you for sharing your positive experience! We're happy to hear that FaceUp is helping you with compliance and that you find our pricing transparent and straightforward.

Kateřina K.
KK
Kateřina K.
HR Business Partner
Enterprise (> 1000 emp.)
"Easy to navigate, user friendly"
4/5
What do you like best about FaceUp?

Anonymous app, fast communication both ways. You can communicate together, reporting is part of this application. You can dedicate different people from different departments.

Implementation was really easy, customer support is working well. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing, no problems with this application. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

Thank you for your positive feedback! We're thrilled to hear that you find FaceUp easy to navigate and user-friendly. We're glad you appreciate the fast communication and reporting features. It's great to know that the implementation was smooth for you and that our customer support has been helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help make your experience with FaceUp a great one!

Jakub S.
JS
Jakub S.
Corporate Lawyer
Mid-Market (51-1000 emp.)
"FaceUp as a helpful tool"
4/5
What do you like best about FaceUp?

Honestly, we bought FaceUp as a tool to fulfil our legal obligations. We never recieved any complaint or request or suggestion. But I guess with this tool it would be much easier to process. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I do not know it so much. I would need more experience with it. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
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It's great to hear that FaceUp has made it easier to process legal obligations. We appreciate your feedback and are here to support you if you have any further questions or need assistance with the tool.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Face Up is easy to interface with and set up!"
4.5/5
What do you like best about FaceUp?

I've enjoyed the ability to change the reporting categories according to our organizations needs. Also the reporting trees were easy to alter. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I have yet to figure out how to make back ups for when people go on vacation to shut their admin screen down and just make reporting go to someone else. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

Thank you for sharing your positive experience with FaceUp! We're glad to hear that you find the reporting categories and trees easy to customize. For backing up admin responsibilities during vacations, we recommend setting up alternative admin roles or delegating reporting access to another user temporarily. If you need further assistance with this feature, please reach out to our support team, and we'll be happy to guide you through the process. We're thrilled that FaceUp is providing an accessible solution for your staff, making reporting and administrative tasks more efficient for your organization. Thank you for choosing FaceUp!

Veronika G.
VG
Veronika G.
Small-Business (50 or fewer emp.)
"I'm really glad that my colleagues have the option to write anonymously everything on FaceUp."
5/5
What do you like best about FaceUp?

FaceUp is very simple to use.

And anonymous, which is very important to my colleagues. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing. I don't have that much experience yet, so I can't think of anything negative. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp
Edit edit

Thank you for your kind words! 😊

We're happy to hear FaceUp is working well for you and your colleagues. If you ever have any feedback, we'd love to hear it!

Vít R.
VR
Vít R.
Mid-Market (51-1000 emp.)
"Almost everything is great"
4.5/5
What do you like best about FaceUp?

certainty of anonymity for employees, user-wise it is quite ok Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

the only complaint: misleading and confusing label "Fulfilled/Unfulfilled". When everything is okay and the deadline is met, a red threatening icon "Unfulfilled" lights up at me. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

We're glad to hear that you find the anonymity feature helpful for employees and that the user experience is satisfactory. We appreciate your feedback about the confusing 'Splněno/Nesplněno' labeling and we have already fixed this. If you still see some issues, just let us know. Thank you.

AH
Anna H.
Mid-Market (51-1000 emp.)
"Trouble-free work with the program. Convenient for employees."
5/5
What do you like best about FaceUp?

Control is intuitive. Ease of Implementation. Customer Support. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I would appreciate an app on my phone for me as an administrator (employer). Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

We're glad to hear that you find FaceUp intuitive and convenient for your employees. We appreciate your feedback about wanting an app for administrators and will take it into consideration for future updates.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Smooth deployment, seamless operation."
5/5
What do you like best about FaceUp?

A clear application, a number of supporting documents when launching the system. I also like the occasional information about news or tips on usage. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I really thought about it, but I can't write anything. I would like to help improve the application further, but I can't think of how right now. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

Thank you for your positive feedback! We're pleased to hear that FaceUp has helped you implement legislative requirements and has provided a trustworthy platform for managing such important tasks.

KS
Kateřina S.
Enterprise (> 1000 emp.)
"We are very satisfied with nntb.cz, the application is very user-friendly and professional."
5/5
What do you like best about FaceUp?

The application is very beautifully designed and clear. It can be implemented very easily to be customized. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I didn't find anything on FaceUp that I would improve, the interface can really be beautifully set up so that the user is satisfied. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp
Edit edit

Thank you for your positive feedback! We are glad that you are satisfied with our app and that it meets your expectations.