--- title: Facebook Reviews meta\_title: 'Facebook Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 764 reviews by the users' company size, role or industry to find out how Facebook works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 764 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Facebook Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Facebook but has limited features. Are you part of the Facebook team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Founded in 2004, Facebook's mission is to make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what's going on in the world, and to share and express what matters to them. * * * Seller [Meta Platforms, Inc](https://www.g2.com/sellers/meta-platforms-inc) Discussions [Facebook Community](https://www.g2.com/products/facebook/discuss) Solution Type Best-of-Breed Overview by Md Nasim (--) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months [ View More Pricing Information ](https://www.g2.com/products/facebook/pricing) ## Top-Rated Alternatives [ ![X (Twitter)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "X (Twitter)") X (Twitter) 4.3/5(311) ](https://www.g2.com/products/x-twitter/reviews) [ ![Pinterest](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinterest") Pinterest 4.6/5(250) ](https://www.g2.com/products/pinterest/reviews) [ ![Snapchat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snapchat") Snapchat 4.2/5(296) ](https://www.g2.com/products/snapchat/reviews) [ View All Alternatives ](https://www.g2.com/products/facebook/competitors/alternatives) ## User Insights Average based on 764 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Facebook Integrations (20) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Astra WordPress Theme ](https://www.g2.com/products/astra-wordpress-theme/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BoldTrail ](https://www.g2.com/products/boldtrail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Canva ](https://www.g2.com/products/canva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloze ](https://www.g2.com/products/cloze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform ](https://www.g2.com/products/jotform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Groups ](https://www.g2.com/products/linkedin-groups/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Premium ](https://www.g2.com/products/linkedin-premium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lovable ](https://www.g2.com/products/lovable/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") metricool ](https://www.g2.com/products/metricool/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Reputation ](https://www.g2.com/products/reputation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SOCi ](https://www.g2.com/products/soci/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Social Media Management ](https://www.g2.com/products/vamos-digitals-social-media-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sprout Social ](https://www.g2.com/products/sprout-social/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wufoo ](https://www.g2.com/products/wufoo/reviews) Show More ![Srinivasan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Srinivasan T.") ST Srinivasan T. Senior digital marketing executive Mid-Market (51-1000 emp.) 3/20/2026 "Powerful Reach with Simple Tools" 5/5 What do you like best about Facebook? One thing I like about Facebook is how accessible and familiar it is. It's easy to use and doesn't take much time to get started. Along with that, I would say the FB Features like groups, pages helped me in building engagement. while ads make it useful for business growth as well. Review collected by and hosted on G2.com. What do you dislike about Facebook? According to me, Facebook can feel a bit crowded, both in terms of content and features, Another downside Facebook's algorithm can be unpredictable, making it hard consistently reach the my audience without paid promotions. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? Facebook makes it easy to connect with people and share content in one place. It helps me reach wider audience and stay engaged without putting in too much effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Neel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neel R.") NR Neel R. Account Executive Small-Business (50 or fewer emp.) 4/27/2026 "Great for staying connected, but can feel cluttered" 3.5/5 What do you like best about Facebook? What I like most about Facebook is how easy it is to stay connected with friends and family, especially those who live far away. It’s also a great way to discover events, communities, and content that match my interests, all in one place. Review collected by and hosted on G2.com. What do you dislike about Facebook? What I dislike about Facebook is that the feed can feel cluttered with ads and irrelevant content, making it harder to see updates from people I actually care about. It can also be a bit overwhelming and time-consuming if you’re not careful. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? Facebook solves the problem of staying connected and informed in one place. It helps me keep up with friends, join communities, and discover events or opportunities without needing multiple platforms. That benefits me by saving time and making it easier to stay engaged both personally and professionally. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/10/2026 "Facebook Groups and Direct Tools That Build Brand Authority and Trust" 4/5 What do you like best about Facebook? What I like most about Facebook is its dual-purpose utility and ease of use. I use the platform daily as a multitasking hub because the implementation of both personal and professional tools is seamless. On the personal side, I highly value Groups; they provide a dedicated, intuitive space for community and niche interests that is easy to navigate and engage with. On the professional side, I leverage the platform to build brand authority and trust. The ease of integration between the Business Suite, Instagram, and Messenger allows me to maintain a cohesive professional presence across multiple touchpoints. By using these direct communication tools to stay responsive, I can transform a simple digital profile into a high-trust asset for my company. Review collected by and hosted on G2.com. What do you dislike about Facebook? My primary frustration with the platform is the lack of transparent customer support, particularly regarding ad approvals. While the tools are powerful, the automated flagging system can be a 'black box.' When ads are disapproved without clear clarification, the lack of direct human contact to resolve the issue creates a significant bottleneck for my brand’s growth and consistency. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? Facebook helps solve the problem of community fragmentation by offering a single, intuitive place—especially through Groups—where I can engage with niche personal interests that would otherwise be scattered across different spaces. On the professional side, it helps address the “trust gap” by providing a credible framework for building brand authority, enabling me to turn a simple profile into a high-trust digital asset through social proof and consistent engagement. This also streamlines my day-to-day workflow: the seamless integration between Messenger and business tools lets me manage my company’s reputation and my personal connections from a single central hub. In the end, it saves me time and lowers the barrier to entry for new customers by giving me an immediate, recognizable platform for building long-term professional credibility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sarah N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah N.") SN Sarah N. Owner/Founder/Head Consultant Consulting Small-Business (50 or fewer emp.) 12/23/2025 "Not flashy,but it gets results!" 5/5 What do you like best about Facebook? What I like about Facebook is its ability to meet people where they already are. Groups are powerful for building real community and trust, not just reach. The ad platform is still one of the most practical tools for targeting the right audience without overcomplicating things. Marketplace is underrated and effective for local sales and quick demand testing. Facebook may not be flashy, but it’s reliable, versatile, and still delivers results when used strategically. At Paper Hustle Co, we value tools that work—and Facebook continues to earn its place Review collected by and hosted on G2.com. What do you dislike about Facebook? What I dislike about Facebook is how cluttered the experience can feel. Organic reach is inconsistent, and meaningful content often competes with noise. Ad costs can rise quickly without careful monitoring, and frequent platform changes require constant adjustment. The interface isn’t always intuitive, especially when managing multiple pages or accounts. Facebook works best with strategy—without it, time and budget can disappear fast. At Paper Hustle Co, we use Facebook deliberately, not blindly Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? Facebook solves the problem of visibility in a crowded digital space. It helps businesses reach targeted audiences without needing massive budgets or complex tech stacks. Groups create spaces for community, trust, and direct conversation. Marketplace enables fast, local buying and selling without building full ecommerce systems. For many small businesses, Facebook reduces the gap between having an idea and finding real customers. At Paper Hustle Co, we see Facebook as a practical bridge between attention and action. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 4/28/2026 "Was Great for Connection, but Ads Have Taken Over" 3/5 What do you like best about Facebook? Facebook was great to keep in contact with friends and family and to create groups to communicate events that are coming up. Review collected by and hosted on G2.com. What do you dislike about Facebook? Facebook has become overrun with ads. I find myself seeing more ads and promoted or suggested posts that they think I might be interested in than what is going on in the lives of my friends. It has lost touch with why people came to Facebook in the first place. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? I try to use Facebook to reach a certain audience of connections for my business but the actual views are so low because of how the algorithms are set up. My friends and followers rarely see any of my posts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Samantha E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha E.") SE Samantha E. Manager Small-Business (50 or fewer emp.) 4/10/2026 "Great Marketplace and Connections, But Confusing Ads and Limited Group Features" 3.5/5 What do you like best about Facebook? I like the marketplace feature and ability to connect with people in your life. Review collected by and hosted on G2.com. What do you dislike about Facebook? I dislike how they make their ads space so confusing and the community groups aren't the best in terms of features you have access to plus they make it very hard to reach customer service and don't explain well why an item is removed Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? it solves that it's a free platform and easy to use if you have no money to dedicate to your own platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TK Tayab K. 2/13/2026 "Clean Interface, Powerful Advertising Platform" 4.5/5 What do you like best about Facebook? I usually use Facebook for advertising products and promotions like skincare and home accessories for the brands I work with. The best thing about Facebook is that it's a free platform with no subscription or purchase schemes. The interface is very clean and simple to use, making it very useful for my advertising work. I appreciate how Facebook has all types of features like editing posts and sharing content both on Facebook and other platforms like WhatsApp, Twitter, and Instagram. The platform is simple like cutting fruit, with a fast AI and no lag issues. Platforms like Facebook are close to my heart. Review collected by and hosted on G2.com. What do you dislike about Facebook? Nothing but facebook logo are need to some improvement. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? I use Facebook for advertising products. It's a free platform with no subscriptions, making it easy to promote my work. The clean interface with sharing options across platforms is very effective for advertising. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shiri G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiri G.") SG Shiri G. REALTOR Real Estate Small-Business (50 or fewer emp.) 11/13/2025 "Versatile Networking and Lead Generation Tool" 5/5 What do you like best about Facebook? I love Facebook for its exceptional versatility and ability to serve multiple purposes in my life. It is invaluable for networking, enabling me to connect with family and friends effortlessly while also allowing me to capture leads and run ads effectively. This multifunctionality makes it straightforward to share content and engage with a vast audience. One of my favorite aspects is how it aids in finding business opportunities by helping me meet new clients and position myself in front of potential clients and work associates. This makes Facebook an essential tool for business and personal connections. Additionally, setting up Facebook was easy enough, which I appreciate, as it allows me to get started quickly without any hassle. Overall, I find Facebook to be a powerful platform that continually adapts to changes and consistently puts in great effort to improve the user experience. Review collected by and hosted on G2.com. What do you dislike about Facebook? The biggest issue I find with Facebook is the challenge of managing accounts that impersonate others and attempt to scam users. While I acknowledge that Facebook makes significant efforts to address these impersonation and scamming issues, it often seems like a continual game of catch-up. I believe that despite their efforts, they might never fully stay ahead of these problems, which is a concern for users like myself. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? I use Facebook for networking, capturing leads, running ads, sharing content, and connecting with people, which helps me meet new clients and business associates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RP Rachelle P. Registrar/Finance Clerk Small-Business (50 or fewer emp.) 4/2/2026 "Helps Me Stay Connected and Find Side Jobs Easily" 5/5 What do you like best about Facebook? It helps me keep up with friends and family. It also makes it easier to help others and find side jobs. Review collected by and hosted on G2.com. What do you dislike about Facebook? There are way too many ads, and phishing scams that keep popping up while I’m scrolling. It makes the whole experience feel distracting and unsafe. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? This app helps me find information from family and friends I’m not in contact with on a daily basis. It also lets me locate small side jobs in my area, which is really convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ishantsai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishantsai S.") IS Ishantsai S. 1/17/2026 "Connecting Communities with Ease" 5/5 What do you like best about Facebook? I find Facebook incredibly useful for staying connected with friends, family, classmates, and relatives through posts, stories, comments, and messages. I really appreciate its feature for sharing updates such as photos, videos, life updates, achievements, and memories. Entertainment is also a big plus, as I enjoy watching videos, reels, memes, live streams, and following interesting pages. The platform excels at providing quick communication through messages, comments, and groups, and it helps me find information fast. I love how distance doesn't matter when using Facebook, as it allows me to stay connected easily with friends and family, even those who live far away. I also love discovering opportunities like jobs, events, study groups, and business pages on Facebook. The 'Memories & Sharing' feature encourages positive reflection and nostalgia, sparks conversation, and strengthens relationships by revisiting shared experiences. I appreciate how easy the initial setup was for me and rate Facebook 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Facebook? Facebook is useful, but a cleaner feed, clearer privacy controls, and stronger content moderation would make the experience better. Too much clutter: The feed often feels overcrowded with ads, suggested content, and posts that aren’t very relevant. Privacy concerns: Settings can be confusing, and it’s not always clear who can see what. Misinformation: false or misleading content can spread quickly, especially in public posts and groups. Time consumption: It’s easy to spend more time scrolling than intended. Review collected by and hosted on G2.com. What problems is Facebook solving and how is that benefiting you? Facebook helps me stay connected with friends and family, discover opportunities, and find support through communities. It fosters learning and interaction, reduces distance barriers, and the 'Memories' feature strengthens relationships by revisiting shared experiences. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Facebook? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Facebook ](https://www.g2.com/products/facebook/discussions/new) GU Guest User • Last activity 6 days ago What is Facebook used for? 2 Upvotes 5 [ Join the conversation ](https://www.g2.com/discussions/what-is-facebook-used-for) ![Shivam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam S.") SS Shivam Sharma • Last activity over 1 year ago How facebook is better to do marketing than other available platforms 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-facebook-is-better-to-do-marketing-than-other-available-platforms) [ View all Discussions ](https://www.g2.com/products/facebook/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/facebook/pricing) Facebook Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_542e09de682fabcb39fc876f05240031/linkedin-sales-navigator.png "Product Avatar Image") Sales Navigator 4.4/5(2,210) [ Compare Now ](https://www.g2.com/compare/facebook-vs-linkedin-sales-navigator) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_48692b40bff44e53fcc643f516686baf/x-twitter.jpg "Product Avatar Image") X (Twitter) 4.3/5(311) [ Compare Now ](https://www.g2.com/compare/facebook-vs-x-twitter) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_07ec2a09a982820b9027f700ce371f79/pinterest.png "Product Avatar Image") Pinterest 4.6/5(250) [ Compare Now ](https://www.g2.com/compare/facebook-vs-pinterest) ##### ##### Facebook Features Agentic AI - Social Networks Natural Language Interaction Proactive Assistance [ View More Features ](https://www.g2.com/products/facebook/features) ##### Categories on G2 [Social Networks](https://www.g2.com/categories/social-networks) ##### Explore More [Which home care agency management platforms integrate scheduling, billing, and compliance tracking in a single system?](https://www.g2.com/discussions/which-home-care-agency-management-platforms-integrate-scheduling-billing-and-compliance-tracking-in-a-single-system)[Which academic scheduling solutions are most reliable based on reviews from registrars managing multi-location institutions?](https://www.g2.com/discussions/which-academic-scheduling-solutions-are-most-reliable-based-on-reviews-from-registrars-managing-multi-location-institutions)[Best user-friendly password manager software for desktops](https://www.g2.com/discussions/best-user-friendly-password-manager-software-for-desktops) [Which content curation platforms handle platform-specific features like hashtag aggregation reliably at scale?](https://www.g2.com/discussions/which-content-curation-platforms-handle-platform-specific-features-like-hashtag-aggregation-reliably-at-scale)[What is the most affordable service desk software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-service-desk-software-for-smbs)[Pros and Cons Details](https://www.g2.com/products/facebook/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)