Kosha P.
KP
Kosha P.
Business Development Executive
Mid-Market (51-1000 emp.)
"Awesome software for DMC"
4.5/5
What do you like best about Ezus?

This software empowers DMCs and tour operators to enhance their selling effeciency by enabling swift creation, resulting in increased sales opportunities. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

There's nothing specific to dislike about Ezus Review collected by and hosted on G2.com.

Cyrielle N.
CN
Cyrielle N.
Managing Director
Small-Business (50 or fewer emp.)
"Efficiency gain and improved conversion rate!"
5/5
What do you like best about Ezus?

As an agency working with tailor-made products, I am in need of quality visuals and to be responsive in the proposal we make to other agencies and final customers. I appreciate having a 360° tool for managing the business, and the collaboration with Ezus team,very responsive to our feedback, as well as the training they provided to be able to use the tool quickly. Since we joined, we have improved our conversion rate significantly, and we still have room to improve our use of the tool!

We also like the collaborative approach of the tool to work efficiently within the team. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Nothing - we like the continuous improvement approach meaning a tool we need today will quickly be available in the next upgrade! Integrating suppliers' email would be the next exciting feature for us, and maybe customers' email to make it a complete CRM. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"A friendly user software"
5/5
What do you like best about Ezus?

Easy to use. Dashboards and appelative designs. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Nothing to point. If there is something not working, the teams provide is a quick answer and fix. Review collected by and hosted on G2.com.

Jean-Pierre G.
JG
Jean-Pierre G.
Director at Wedgewood France, DMC
Small-Business (50 or fewer emp.)
"Ezus makes us fast, precise and creative!"
5/5
What do you like best about Ezus?

The digital solution is intended for travel agencies specializing in tailor-made tours for individuals or groups.

It is a new revolutionary tool (for us!) with all the automation, the management of our numerous data, the automatic calculations of margins, turnover, volumes...).

They have put many videos online and have very good commercial support.

The quality/price ratio is very advantageous and therefore very quick to pay off. It is a green investment.

I can make all sorts of proposals and customized quotes, using my usual data and previous proposals. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

The digital solution doesn't handle air and train reservations.

The financial part and invoicing are well integrated, but the accounting is missing.

I can't send newsletters via my catalog on Ezus. I worked around this problem by creating mini websites each time with Ezus and sending the links to the websites. Review collected by and hosted on G2.com.

Bertrand G.
BG
Bertrand G.
Managing Director
Small-Business (50 or fewer emp.)
"Fluid and well thought out: AMAZING !"
5/5
What do you like best about Ezus?

Ezus is everything we expected: fluid, intuitive, perfectly adapted to travel agency activities and customizable according to our needs.

Great reactivity of the teams, availability: perfect!

As far as ergonomics are concerned, if a little guidance is necessary at the beginning, everything is done very naturally afterwards.

The possibility to publish on mini online sites dedicated to each customer project is great and gives a new dimension to the customer experience.

Bravo ! Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Business indicators report to be developed, not yet deep enough on kpi. Review collected by and hosted on G2.com.

SA
Sonia A.
Head of Contracting
Small-Business (50 or fewer emp.)
"BDMx loves Ezus!"
5/5
What do you like best about Ezus?

We changed to Ezus from another software and are really happy with the flexibility it gives us, as well as beautiful documents in easy to edit formats. A great software that is keeping up with changing technology! Review collected by and hosted on G2.com.

What do you dislike about Ezus?

the calculations are limited to total or per person. Review collected by and hosted on G2.com.

Olivier R.
OR
Olivier R.
Sales Enablement Lead
Mid-Market (51-1000 emp.)
"What used to be hefty is now a piece of cake"
5/5
What do you like best about Ezus?

I'm a big fan of the UI/Ux - we are talking about light years between some older systems I've used and Ezus. It's more adapted for the team, and there is a net interest in being productive and personalized without adding a big bag of manual work on top. Charles and Jeremy know the industry, and it shows in the product. I was a little skeptical about going for such a young product, but the implementation of the setup ( all done in collaboration with the team) very much reassured me of the quality of the service. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

It's not so much a dislike; it's just being realistic; there are other legacy tools on the market, connected to GDSs and automating a little more some tasks, Ezus is not there yet. There has been talks about going down that route, but I do not doubt that with a little time, we could see more features coming out. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Revolutionary Software for DMC"
5/5
What do you like best about Ezus?

Ezus has everything that I used to do manually before in one place. I can send amazing itineraries in 10 minutes. Cherry on the cake: the mini website for my clients; I have new clients every week that contact me because they have seen it from one of their friends / colleagues. Review collected by and hosted on G2.com.

What do you dislike about Ezus?

Be focus the first month to set up everything Review collected by and hosted on G2.com.