--- title: Ezus Reviews meta\_title: 'Ezus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Ezus works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Travel Arrangement url: https://www.g2.com/categories/travel-arrangement --- # Ezus Reviews & Product Details Visit Website Ezus is a comprehensive software solution specifically designed for travel professionals, including travel agents, destination management companies (DMCs), and tour operators. This all-in-one platform addresses various aspects of travel production, sales, and operations, making it an essential tool for businesses looking to streamline their processes and enhance customer service. The software’s production and customization features stand out as particularly beneficial for users. Ezus includes an intuitive itinerary builder that allows travel professionals to create detailed travel programs with ease. This is complemented by a comprehensive travel quotation system that ensures accurate pricing for clients. Users can automate the generation of customized documents from their own templates in formats such as PowerPoint, Word, Excel, and PDF, which not only enhances efficiency but also ensures consistency in communication. Furthermore, Ezus provides a catalog for managing products, suppliers, and packages, along with the capability to import data easily and synchronize through APIs, allowing travel professionals to maintain an organized and up-to-date database. In addition to its production capabilities, Ezus excels in sales and customer management. The integrated customer relationship management (CRM) system organizes client information and tracks travelers across multiple projects. Each trip has a dedicated client space, enabling travelers to access trip details, documents, and secure payment options seamlessly. This user-friendly approach not only enhances the client experience but also simplifies the payment process, making it easier for travel professionals to manage financial transactions effectively. Ezus also offers robust tools for operations and financial control. The platform centralizes communication with suppliers through mailbox synchronization and provides advanced invoicing capabilities with detailed tracking. Users can generate financial reports that compare forecasts with actual performance, aiding in monitoring profitability and making informed business decisions. The software supports multi-currency, multi-branding, and multi-language functionalities, catering to diverse business needs and enhancing operational flexibility. Customer support is a key priority for Ezus, which offers personalized onboarding with dedicated experts to assist with setup and guidance. Users can access Ezus Academy for tutorials and webinars, ensuring they maximize the software’s potential. Daily assistance through real-time chat and a comprehensive help center, along with ongoing follow-ups, underscores Ezus’s commitment to helping travel professionals succeed in their endeavors. This combination of features and support makes Ezus a valuable asset for any travel business aiming to enhance its operational efficiency and customer satisfaction. * * * Product Website Ezus Seller [Ezus](https://www.g2.com/sellers/ezus) Discussions [Ezus Community](https://www.g2.com/products/ezus/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Overview by Charles Gombert (CEO @Ezus - ezus.io - #TravelTech) Show More ## Pricing Pricing provided by Ezus. ### Professional Plan Starting at $85.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/ezus/pricing) ![Kosha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kosha P.") KP Kosha P. Business Development Executive Mid-Market (51-1000 emp.) 7/24/2023 "Awesome software for DMC" 4.5/5 What do you like best about Ezus? This software empowers DMCs and tour operators to enhance their selling effeciency by enabling swift creation, resulting in increased sales opportunities. Review collected by and hosted on G2.com. What do you dislike about Ezus? There's nothing specific to dislike about Ezus Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? Faceilitate the generation of documents automatically. Save times in the preparation of files too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Cyrielle N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cyrielle N.") CN Cyrielle N. Managing Director Small-Business (50 or fewer emp.) 11/17/2022 "Efficiency gain and improved conversion rate!" 5/5 What do you like best about Ezus? As an agency working with tailor-made products, I am in need of quality visuals and to be responsive in the proposal we make to other agencies and final customers. I appreciate having a 360° tool for managing the business, and the collaboration with Ezus team,very responsive to our feedback, as well as the training they provided to be able to use the tool quickly. Since we joined, we have improved our conversion rate significantly, and we still have room to improve our use of the tool! We also like the collaborative approach of the tool to work efficiently within the team. Review collected by and hosted on G2.com. What do you dislike about Ezus? Nothing - we like the continuous improvement approach meaning a tool we need today will quickly be available in the next upgrade! Integrating suppliers' email would be the next exciting feature for us, and maybe customers' email to make it a complete CRM. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? As an agency working with tailor-made products, I am in need of quality visuals and to be responsive in the proposal we make to other agencies and final customers. I appreciate having a 360° tool for managing the business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 6/28/2023 "A friendly user software" 5/5 What do you like best about Ezus? Easy to use. Dashboards and appelative designs. Review collected by and hosted on G2.com. What do you dislike about Ezus? Nothing to point. If there is something not working, the teams provide is a quick answer and fix. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? VAT Margin Configuration issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jean-Pierre G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean-Pierre G.") JG Jean-Pierre G. Director at Wedgewood France, DMC Small-Business (50 or fewer emp.) 1/24/2022 "Ezus makes us fast, precise and creative!" 5/5 What do you like best about Ezus? The digital solution is intended for travel agencies specializing in tailor-made tours for individuals or groups. It is a new revolutionary tool (for us!) with all the automation, the management of our numerous data, the automatic calculations of margins, turnover, volumes...). They have put many videos online and have very good commercial support. The quality/price ratio is very advantageous and therefore very quick to pay off. It is a green investment. I can make all sorts of proposals and customized quotes, using my usual data and previous proposals. Review collected by and hosted on G2.com. What do you dislike about Ezus? The digital solution doesn't handle air and train reservations. The financial part and invoicing are well integrated, but the accounting is missing. I can't send newsletters via my catalog on Ezus. I worked around this problem by creating mini websites each time with Ezus and sending the links to the websites. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? Before I found Ezus, we were wasting a lot of time and it was costing me months of wages as a project manager to do only repetitive tasks! Ezus has canceled all the repetitive tasks. Ezus has also made it possible to share information with each project manager. So again, a lot of time was saved for our agency. Review collected by and hosted on G2.com. Show More 7/24/2022 Current UserValidated ReviewerSource: Organic ![Bertrand G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bertrand G.") BG Bertrand G. Managing Director Small-Business (50 or fewer emp.) 8/27/2022 "Fluid and well thought out: AMAZING !" 5/5 What do you like best about Ezus? Ezus is everything we expected: fluid, intuitive, perfectly adapted to travel agency activities and customizable according to our needs. Great reactivity of the teams, availability: perfect! As far as ergonomics are concerned, if a little guidance is necessary at the beginning, everything is done very naturally afterwards. The possibility to publish on mini online sites dedicated to each customer project is great and gives a new dimension to the customer experience. Bravo ! Review collected by and hosted on G2.com. What do you dislike about Ezus? Business indicators report to be developed, not yet deep enough on kpi. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? Kpi's reporting: it will be more simple to analyze and react daily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SA Sonia A. Head of Contracting Small-Business (50 or fewer emp.) 10/5/2022 "BDMx loves Ezus!" 5/5 What do you like best about Ezus? We changed to Ezus from another software and are really happy with the flexibility it gives us, as well as beautiful documents in easy to edit formats. A great software that is keeping up with changing technology! Review collected by and hosted on G2.com. What do you dislike about Ezus? the calculations are limited to total or per person. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? they are working on generating a SGL supplement Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Olivier R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivier R.") OR Olivier R. Sales Enablement Lead Mid-Market (51-1000 emp.) 2/2/2022 "What used to be hefty is now a piece of cake" 5/5 What do you like best about Ezus? I'm a big fan of the UI/Ux - we are talking about light years between some older systems I've used and Ezus. It's more adapted for the team, and there is a net interest in being productive and personalized without adding a big bag of manual work on top. Charles and Jeremy know the industry, and it shows in the product. I was a little skeptical about going for such a young product, but the implementation of the setup ( all done in collaboration with the team) very much reassured me of the quality of the service. Review collected by and hosted on G2.com. What do you dislike about Ezus? It's not so much a dislike; it's just being realistic; there are other legacy tools on the market, connected to GDSs and automating a little more some tasks, Ezus is not there yet. There has been talks about going down that route, but I do not doubt that with a little time, we could see more features coming out. Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? The real benefit is in the customization of our trips and experiences. We had a tough time dealing with the proposals/contracting part in our sales process - it was lengthy and caused headaches. Now we can build our offering beforehand and sell it as it is without having to apply little hacks or adding extra work onto our plates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 2/2/2022 "Revolutionary Software for DMC" 5/5 What do you like best about Ezus? Ezus has everything that I used to do manually before in one place. I can send amazing itineraries in 10 minutes. Cherry on the cake: the mini website for my clients; I have new clients every week that contact me because they have seen it from one of their friends / colleagues. Review collected by and hosted on G2.com. What do you dislike about Ezus? Be focus the first month to set up everything Review collected by and hosted on G2.com. What problems is Ezus solving and how is that benefiting you? generate automatic documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Ezus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. 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