Daniyan P.
DP
Daniyan P.
Technical Support
Small-Business (50 or fewer emp.)
"Daniyan P."
4.5/5
What do you like best about EZO?

In our organization, fieldwork is a regular part of operations. Implementing EZO Inventory has significantly improved our ability to track which assets are being used for which missions. The system supports effective equipment management and usage planning, which helps ensure smooth operations and accountability.

One of the standout features is the customizable fields, which are especially useful for managing and monitoring critical assets that require strict control. Additionally, the system facilitates inventory checks and the issuing and returning of assets, making the overall asset management process more efficient and transparent.

EZO Inventory is also very user-friendly, with an intuitive interface that makes it easy for our team to adopt and use effectively. The support team at EZO has been outstanding — their responses are quick, and they are always helpful whenever we need assistance. This level of support has been crucial in ensuring a smooth onboarding and ongoing usage experience. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Cost for Larger Teams: For growing organizations, the pricing structure can become a consideration, especially when scaling up with more users or advanced modules. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

Thanks for sharing your experience! We’re glad EZO Inventory is helping your team track assets, plan missions, and manage equipment more efficiently. It’s great to hear the customizable fields, ease of use, and our support team have been valuable for you.

We appreciate your note on pricing as teams grow — feedback like this helps us improve. Excited to keep supporting your operations!

MD
Matt D.
Field Engineer
Small-Business (50 or fewer emp.)
"Feature-Rich Platform with a Helpful AI Chatbot"
4/5
What do you like best about EZO?

Lots of great features and the AI chatbot is mostly helpful Review collected by and hosted on G2.com.

What do you dislike about EZO?

the terminology takes a bit getting used to Review collected by and hosted on G2.com.

David F.
DF
David F.
"EZO Simplifies Asset Tracking with Stellar Support"
5/5
What do you like best about EZO?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has made the asset tracking process simple. I appreciate the agent that is discovering all the assets on the network. I also like the ability to scan new assets with the phone app. Review collected by and hosted on G2.com.

What do you dislike about EZO?

I will say that the setup is complicated, but I'm grateful that we've used the EZO team to help deploy. Review collected by and hosted on G2.com.

GS
Govind S.
TechOps Engineer
Enterprise (> 1000 emp.)
"Efficient IT Asset Management Across Locations"
4/5
What do you like best about EZO?

EZO makes it easy to manage and track all our IT assets — from laptops and desktops to networking devices like firewalls and access points. The ability to categorize by asset type, location, and status has significantly improved our inventory visibility. Custom fields and asset tagging are especially helpful for organizing diverse equipment. Review collected by and hosted on G2.com.

What do you dislike about EZO?

The interface can sometimes feel cluttered, especially when managing bulk actions or navigating asset history. Reporting and export options could be more customizable for better audit or compliance needs. A mobile app with more admin features would be a great addition. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

Thanks for your thoughtful review! We’re glad EZO is helping you centralize IT asset management and improve visibility across locations. Your feedback on the interface, reporting, and mobile features is greatly appreciated and will help us keep improving.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"We have recently started using EZO to request equipment for work."
3/5
What do you like best about EZO?

I like that we have the option to add things to our cart, which is easier than typing it out and emailing the equipments team.

It is quite easy to navigate Review collected by and hosted on G2.com.

What do you dislike about EZO?

Some filters aren't applied correctly.

For example, when I apply the NDNS filter, I see the 5 slot transporter which is assigned to HSE.

I do not see the 5 slot or 3 slot transporter when I apply to HSE filter.

I wouldn't personally assign the bundles to a whole different tab as it makes sense for the bundles to come up with the assigned project in the items tab.

When i click on my final cart, I can't see the quantity of what I have ordered to double check I have ordered the correct quantities.

Also the bundles ( i.e. the adult blood tube packs) , when ordered in large quantities, come up in the cart repeatedly as opposed to having a quantity number, which would be better and cleaner.

Furthermore, I feel that when searching in the search bar, related products should show up if there is no exact match. For example, when I could not find the adult blood tube bundles for NDNS with the filter applied, i searched "adult blood tube packs", "Blood packs" and received no results. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

Thank you for sharing your honest feedback. We’re glad to hear that the cart option and easy navigation have made it simpler for you to request equipment.

We also appreciate your detailed input on filters, bundles, cart quantities, and search functionality. Insights like these are very helpful and will be shared with our product team as we continue to refine EZO for a smoother, more intuitive experience.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Small-Business (50 or fewer emp.)
"Effortless Asset Management with Real-Time Visibility"
4/5
What do you like best about EZO?

EZO has made tracking and managing our assets significantly easier. Before using it, we were juggling spreadsheets and manual updates — now we have real-time visibility and better accountability across our equipment. Review collected by and hosted on G2.com.

What do you dislike about EZO?

If there’s one thing that could improve, it would be slightly faster load times when handling large data sets or more flexible options in the reporting filters. Review collected by and hosted on G2.com.

Ryan G.
RG
Ryan G.
Data Acquisition Specialist/Marketing Analyist
Small-Business (50 or fewer emp.)
"fficient Inventory Management Made Simple"
3/5
What do you like best about EZO?

like how intuitive the dashboard is and how easy it is to track inventory across multiple locations. The barcode and QR code features make item check-in and check-out seamless, and the reporting tools give clear visibility into stock levels and usage. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Some advanced customization options can feel limited, and initial setup takes time if you’re migrating large amounts of existing data. The mobile app, while useful, could benefit from more robust features. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

Thank you for sharing your experience! We’re glad to hear that the dashboard, barcode/QR features, and reporting tools are helping simplify your inventory management across locations.

We appreciate your feedback on customization, setup, and the mobile app — our team is always working to enhance these areas, and your input is valuable in guiding improvements.

KB
Kimberly B.
Branch Admin
Mid-Market (51-1000 emp.)
"Challenging to Learn, But Useful for Asset Tracking"
2.5/5
What do you like best about EZO?

We are not using it for inventory, we are using it to keep track of vehicles and equipment & for the maintenance of them. I think it would be a good system for actual inventory. Review collected by and hosted on G2.com.

What do you dislike about EZO?

Difficult learning curve, but again, we are using it to track assets not for inventory. Review collected by and hosted on G2.com.

Response from Ramiah Adeen of EZO

Thank you for your feedback. We're pleased that EZO helps your organization track equipment and vehicles across multiple locations.

Because the platform supports a wide range of asset management workflows, there can sometimes be an initial learning curve. However, our onboarding resources and customer success team are always available to help teams get the most out of the system. Reach them out at support@ezo.io.

Salim A.
SA
Salim A.
IT Manager
Mid-Market (51-1000 emp.)
"An excellent IT Asset Management System"
4/5
What do you like best about EZO?

It is very easy to use with a lot of features and an intuitive interface. The tracking features are robust with features such as qr code scanning and gps location tracking. The customer support is also very helpful when needed and the system is highly customizable with the ability to create custom fields and reports. Review collected by and hosted on G2.com.

What do you dislike about EZO?

The UI could use a facelift for a more modern design. The mobile app is a bit clunky and the system could offer more integration options with other software. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO

Thank you for your kind feedback! We’re glad to hear that EZO’s tracking features, custom fields, and support team have been helpful for your asset management needs.

We also appreciate your suggestions around the UI, mobile app, and integrations — your input helps guide our ongoing improvements to make EZO even more user-friendly and versatile.

SA
Sergio A.
IT Senior Manager
Mid-Market (51-1000 emp.)
"Effortless Navigation and Customizable Reports Make It a Standout"
5/5
What do you like best about EZO?

Navigating the platform is incredibly straightforward, and I appreciate being able to customize reports to suit my specific needs. Review collected by and hosted on G2.com.

What do you dislike about EZO?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look. Review collected by and hosted on G2.com.