--- title: AssetSonar Reviews meta_title: 'AssetSonar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 75 reviews by the users' company size, role or industry to find out how AssetSonar works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 75 scale: '5' date_modified: '2026-07-13' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # AssetSonar Reviews **Vendor:** EZO **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 75 ## About AssetSonar AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. ## AssetSonar Pros & Cons **What users like:** - Users value the **centralized asset tracking** of AssetSonar, enhancing visibility and accountability in asset management. (18 reviews) - Users find AssetSonar incredibly **easy to use** , appreciating seamless integrations and efficient asset tracking features. (15 reviews) - Users commend the **exceptional product quality** of AssetSonar, praising its integrations, reporting, and ease of use. (9 reviews) - Users value the **advanced integrations** with MDMs, enhancing workflows and simplifying asset management tasks effectively. (7 reviews) - Users value the **responsive customer support** of AssetSonar, appreciating the effective assistance during setup and beyond. (6 reviews) - Users value the **efficiency** of AssetSonar in managing and tracking assets effortlessly across various locations. (6 reviews) - Users appreciate the **simple and intuitive dashboards** of AssetSonar, enhancing their asset management experience significantly. (6 reviews) - Users appreciate the **efficient tracking** capabilities of AssetSonar, enabling quick management and reporting of assets. (5 reviews) - Intuitive (4 reviews) - Centralized Management (3 reviews) **What users dislike:** - Users find the **filtering options cumbersome** , making report generation slow and less efficient in AssetSonar. (5 reviews) - Users find the **customization options limited** in AssetSonar, noting a need for more adaptable workflows and reports. (5 reviews) - Users find the **complexity of the interface** challenging initially, often necessitating training and support for effective use. (4 reviews) - Users find **inadequate reporting** frustrating, citing poor usability, limited flexibility, and inefficient data pulling processes. (4 reviews) - Users find the **limited features** of AssetSonar restrict customization, impacting overall usability and experience. (4 reviews) - Users note the **high cost** of AssetSonar, particularly challenging for smaller teams with limited budgets. (3 reviews) - Users experience **integration issues** with AssetSonar, leading to delays and a more complicated setup process. (3 reviews) - Users report a significant **learning curve** with AssetSonar, making initial data input challenging and sometimes confusing. (3 reviews) - Users are disappointed by the **missing features** in AssetSonar, including bulk select and limited mobile capabilities. (3 reviews) - Poor Interface Design (3 reviews) ## AssetSonar Reviews ### 1. AssetSonar Makes Asset Tracking Simple, Efficient, and Easy to Manage **Rating:** 4.0/5.0 stars **Reviewed by:** Tonnika R. | IT Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about AssetSonar?** - The centralized asset tracking makes it easy to know where equipment is at all times. - Barcode and QR code scanning speeds up check-in/check-out processes. - Customizable reports and analytics help in making data-driven decisions. - Integration with IT systems ensures smooth workflows without duplication. - The audit trails and maintenance tracking improve accountability and extend asset life. Upside: It saves time, reduces losses, and provides clear visibility into asset usage and performance. **What do you dislike about AssetSonar?** - The user interface can feel complex for new users, requiring training to get comfortable. - Mobile app functionality isn’t always as smooth or feature-rich as the desktop version. - Customization options (like tailored workflows or advanced reporting) can be limited compared to some competitors. - Pricing may be high for smaller organizations, especially if they don’t need all the advanced features. - Occasional sync delays between devices can cause minor frustration. Downside: While powerful, it can feel overwhelming at first and may require extra effort to fully leverage. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar reduces manual tracking errors, improves visibility of assets, and streamlines audits. This saves time, cuts costs, and ensures better accountability across the organization. ### 2. AssetSonar is a great inventory web system which I highly recommend. Requires daily use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** June 09, 2026 **What do you like best about AssetSonar?** Has been working hand-in-hand with Zendesk allowing to view who owns what when working on a ticket for a user. **What do you dislike about AssetSonar?** It requires constant updating and information some of which I do not know such as PO numbers. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar has solved the issue of knowing what is where and who has what. It benefits us as a company since it works well with Zendesk. When working on a ticket of a user, it will let you know what the user has assigned without having to open a new chrome tab and search in AssetSonar's website. ### 3. Streamlined Asset Tracking with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Davd F. | Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about AssetSonar?** I most like the simplicity of finding details of an asset. I can search by user or machine name and quickly find what I'm looking for. The EZO team has been great in helping us set up AssetSonar, leading us down the right path. **What do you dislike about AssetSonar?** The setup is complicated. I feel we have a great deployment at the moment and we couldn't have done it without our EZO team to help us. They have been great. **What problems is AssetSonar solving and how is that benefiting you?** I use AssetSonar to track our firm's computer assets. It replaces our spreadsheets for better tracking of device locations and checkouts, making it easy to find asset details by user or machine name quickly. ### 4. Easy Asset Tracking with Help Desk Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe C. | LHP Engineering Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about AssetSonar?** It can track both digital assests and hardware. The interface is easy to see what you're looking at. It integrates with our help desk platform **What do you dislike about AssetSonar?** The pricing could be better, and I’d also like to see a more robust support system. **What problems is AssetSonar solving and how is that benefiting you?** This product helps us track our hardware and software assets across the company. ### 5. Seamless MDM Integration, Excellent Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | IT Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AssetSonar?** I really like the integrations with our MDMs, as other competitors are missing key integrations or are not as advanced as AssetSonar. The reporting is very good and better than other tools I've used. The initial setup was quite easy for us to manage, and the AssetSonar support team offered key insights and assistance with some integrations, which was very helpful. **What do you dislike about AssetSonar?** I think while the reporting is good, the usability and design could be improved. Charting and the dashboards are a bit clunky, there needs to be work done on the workflow. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar allows me to have accurate tracking of IT assets, ensuring proper custody and automatic asset creation, especially with integrations like MDMs. ### 6. Streamlined Asset Management, But Reporting Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sheyla G. **Reviewed Date:** December 22, 2025 **What do you like best about AssetSonar?** I find AssetSonar easy to use, with lots of ways to look up information and it's easy to input data. It helps deconflict scheduled assets, tells me where it's going, when an item is in maintenance, and tracks usage data. I also like that it helps in tracking and keeping inventory of consumables and allows me to charge consumables to appropriate users. **What do you dislike about AssetSonar?** Pulling reports is uncomfortable because you have to pull all of the items ever used in AssetSonar and then add them to an Excel sheet and filter. It takes long to pull reports because it's pulling data that I no longer need. It doesn't allow me to filter items by date or department. **What problems is AssetSonar solving and how is that benefiting you?** I use AssetSonar for tracking and sorting assets, which helps in deconflicting scheduled assets, knowing where they're going, tracking usage data, and keeping inventory of consumables. It allows charging consumables to users and eases managing equipment for teaching classes. ### 7. Essential Tool for Streamlined Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio P. **Reviewed Date:** December 21, 2025 **What do you like best about AssetSonar?** I find AssetSonar extremely valuable for keeping track of all our machines and ensuring none go missing. I particularly like the warranty information feature, which helps us stay on top of replacements so that nobody misses out. I also appreciate the ability to record non-desktop/laptop devices, like mobile phones, which is a unique aspect I find helpful. The initial setup was extremely easy, thanks to the great support. Overall, it's been rather good, and I haven't encountered areas that don't work well. **What do you dislike about AssetSonar?** I feel like it's been rather good, I've not run into areas that don't work as well. If I had to improve anything, I would say the mobile area could do with a little more refinement and possibly a dedicated area for SIM cards themselves or phone numbers, as now people have devices without a SIM card too but a phone number. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar solves our problem of missing machines and helps track all assets. It provides warranty information, so we know when replacements are due, keeping our devices up-to-date. It also allows us to manage non-desktop devices like mobile phones effectively. ### 8. Intuitive Interface and Effortless Daily Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AssetSonar?** After spending a few months using AssetSonar, I can confidently say it’s one of the most well-rounded IT asset management platforms I’ve worked with. What stood out to me right away was how clean and intuitive the interface is. Setting it up took some effort — mainly when configuring integrations and custom fields — but once everything was in place, day-to-day use became extremely efficient. **What do you dislike about AssetSonar?** e reporting tools are good, but some deeper customization options would be helpful. Being able to create fully tailored dashboards or add more granular filters would make data analysis faster. **What problems is AssetSonar solving and how is that benefiting you?** As an IT Systems Administrator, maintaining visibility and control over company assets has been one of my greatest challenges, particularly as our organization grew and various departments started managing equipment on their own. Prior to adopting AssetSonar, we depended largely on spreadsheets and manual tracking methods. This approach often resulted in duplicate records, lost devices, and incorrect license counts. ### 9. Trustworthy, Streamlined, and Empowering: Revolutionizing Asset Management **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly S. | Network Administrator Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about AssetSonar?** AssetSonar empowers IT professionals to streamline the management of physical and digital assets through its all-in-one platform. IT is a comprehensive and user-friendly application that enables IT professionals to efficiently manage both physical and digital assets. With its intuitive interface and easy learning curve, new users can get up to speed quickly. The platform is regularly updated to adapt to the evolving needs of asset management, ensuring it remains a reliable and forward-thinking solution in a dynamic IT environment. When initially onboarding the application the input of assets was a simple task as templates and instructions are provided that made the implementation easy. This was globally adopted for the management and dispensation of physical assets and inventory that was easily used by all staff within the organization. That daily use is a breeze. **What do you dislike about AssetSonar?** While there are occasional challenges with notifications, the excellent customer service more than makes up for it. Any issues that arise are quickly and efficiently resolved by the support team. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar solves the problem of tracking stock, inputs, outputs and managing the request of inventory from end users. Additional it greatly helps in tracking the renewal of software licenses. ### 10. It's been a great help in organizing and tracking our inventory. Previously, we used a spreadsheet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** March 17, 2026 **What do you like best about AssetSonar?** Ease of use, reports, notifications, custom configurations. **What do you dislike about AssetSonar?** It's a bit overwhelming at first. Automatically discovering assets is a good feature, but once they are discovered, it takes a long time to get things sorted out. I'm mainly referring to Chromebooks. I'm not sure there is a better way to do it, just may be the "nature of the beast" in IT **What problems is AssetSonar solving and how is that benefiting you?** It helps in determining now many devices are lost each year due to damage, ageing out, etc. This is a huge help in determining next years IT device budget as we have a good estimate as to how many devices we will lose per year. ### 11. Working with Asset Sonar has streamlined our processes and boosted productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Sheyla G. | Logistics Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about AssetSonar?** AssetSonar has been fun and innovative. The processes in our department have improved and made centralized by putting all of our needs in one place. I think it's exactly what we needed. **What do you dislike about AssetSonar?** Sometimes understanding and teaching how to input data can be very- trial and error. There are also lots of different areas to find the same information. It could be a little confusing with all of the options. There is a up side and a downside to that, I feel like you can't get lost if you end up in the same place,you can also customize your dashboard to meet your needs, but to get there you have to click lots of buttons. Once you learn the process, it's very easy though. **What problems is AssetSonar solving and how is that benefiting you?** We are adding all of our inventory in one place. Making it easy for everyone to see availability and make reservations like checking out of an online store. ### 12. Effortless Asset Automation with Intune Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Yong K. | Sr. Manager - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about AssetSonar?** Easy use, easy to check out and help automate new assets being created via API connection with Intune. We use it on daily basis to ensure our our assets are checked out and it was fairly easy to impliment. There is also an option to install a package that we can push out if we weren't using intune, but overall we are good. **What do you dislike about AssetSonar?** Overall Positive, I do wish intune intregration will pull in software assets. **What problems is AssetSonar solving and how is that benefiting you?** It is solving compliance aspect and ensuring all our assets are tracked and recovered. ### 13. AssetSonar is a treasure for IT Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** William M. | IT Jr Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about AssetSonar?** More than anything, AssetSonar provides incredible flexibility and compatibility with several major MDM solutions such as JumpCloud, Jamf, Kandji and more, as well as allowing a very large degree of customization to tailor your workspace to your exact needs. I use it daily and it is one of the tools at the core of my day to day operation. It is easy to use and the ability to create custom fields, substates, retirement reasons and more makes extremely versatile. Another great feature is the ability to generate Custom and Detailed reports which the option to run a report of essentially any specific data that you want as opposed to being forced to run a generic report and then pick through the information that is presented. They are also constantly expanding their offering to ensure that they are providing you with the best management platform available especially with their new and expanding offering of SAAS Integrations. Customer support is very helpful with even the smallest problems and will find a solution for you, no matter how long it takes. **What do you dislike about AssetSonar?** At the moment nothing really comes to mind. Any issue I've had previously has already been fixed or resolved the primary one being the lack of an AssetSonar Agent for Linux devices and a more straightforward process for installing the agent on macOS devices. EZO is constantly improving their AssetSonar platform by adding new features and updating old ones. **What problems is AssetSonar solving and how is that benefiting you?** The biggest things are inventory management and Audits. AssetSonar is allowing us to keep a clear record of our devices history from purchase to EOL. We can receive full metrics from AssetSonar as well as from the built integration with JumpCloud. They even have a flexible API that allows us to export and utilize the data externally. BEcause of AssetSonar's flexible reporting, we can easily compare the desired data from AS to any of our other Information Systems. ### 14. Asset Sonar is quite useful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about AssetSonar?** Asset Sonar is helpful for keeping track of assets and software licenses. **What do you dislike about AssetSonar?** AssetSonar’s downsides include limited customization, occasional integration issues, steep learning curve for advanced features, reporting constraints, higher cost for small teams, and reliance on cloud connectivity for consistent performance **What problems is AssetSonar solving and how is that benefiting you?** It solves the problem of software license renewal. ### 15. Robust Features Perfect for IT Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rick P. | Asset Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AssetSonar?** Its features are so robust and really a nice to have if you are maintaining an IT asset management **What do you dislike about AssetSonar?** Sometimes generating reports will take a while **What problems is AssetSonar solving and how is that benefiting you?** Changes in assets information is quite a tedious task for an IT and having an agent installed in each computer helps us a lot to automatically reflect it in the system. ### 16. Awesome Asset Tracking Software! **Rating:** 4.5/5.0 stars **Reviewed by:** Jean D. | Associate Director for Technology Operations, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about AssetSonar?** the ability to use QR Codes, the phone camera and integrations with Zendesk **What do you dislike about AssetSonar?** I feel like the GUI can be more up to date and better fonts, colors and overall feel when using the platfor, **What problems is AssetSonar solving and how is that benefiting you?** keeping track of loaner devices and assets, providing a sense of ownership when adding the tag ### 17. Highly Recommended Asset Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** December 15, 2025 **What do you like best about AssetSonar?** AssetSonar has been a solid and reliable asset management system for our organization. It provides a clear, centralized way to track IT assets across their full lifecycle, which has significantly improved visibility and accountability. **What do you dislike about AssetSonar?** Limited reporting capabilities. Lack of flexibility on reporting on assets. **What problems is AssetSonar solving and how is that benefiting you?** Asset Sonar delivers a centralized source of truth for tracking IT assets throughout their entire lifecycle, with seamless integration into Zendesk for improved support workflows. ### 18. Seamless Integration and Daily Convenience with Zendesk **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | Supervisor - IT Support SErvices, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about AssetSonar?** How convenient and easy to use it is. It ties into Zendesk seamlessly. Everything functions well right out of the box. **What do you dislike about AssetSonar?** I cannot think of a downside that would be holding anyone back. This is a great product and the usage cases occur daily. **What problems is AssetSonar solving and how is that benefiting you?** Ensuring we have a handle on all our assets and recovering all our assets. ### 19. Excellent Value and Effortless Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ehab K. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AssetSonar?** Asset management is straightforward, making it easy to use and offering good value for money. **What do you dislike about AssetSonar?** There have been no updates or improvements made to the application portal. **What problems is AssetSonar solving and how is that benefiting you?** Easily manage your assets. ### 20. It does its job. VfM solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** January 05, 2026 **What do you like best about AssetSonar?** It can be adjusted on the need of the customer **What do you dislike about AssetSonar?** Not all fields can be used in filters with ease **What problems is AssetSonar solving and how is that benefiting you?** We know what assets we have and where they are ### 21. assetsonar has made the process of keeping track of assets as well as life cycling much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** January 07, 2026 **What do you like best about AssetSonar?** the ability to customize it to our use case, we can check asset outs to locations or people with legally binding contracts. **What do you dislike about AssetSonar?** Sometimes the user interface does not seem as fluid as it could be. **What problems is AssetSonar solving and how is that benefiting you?** assetsonar makes keeping track of life cycling easy, I am easily able to run a report and see what users have assets that are over our company recommended threshold ### 22. Solid and stable asset management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about AssetSonar?** The stability of the product configuration. The product is easy to configure and does not require any configuration maintenance. The platform is configured once and from then on it is just operated. **What do you dislike about AssetSonar?** Some filters and field controls are excessive, and make the platform somewhat inflexible. Not having the ability to add unlimited custom fields to your modules limits the creativity and use of AssetSonar in different scenarios. **What problems is AssetSonar solving and how is that benefiting you?** Proper IT asset management, including control of expenses, warranties and depreciation. ### 23. Good option for basic inventory tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Sarai R. | IT Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about AssetSonar?** Very easy to use and set up. It covers all basic inventory needs. Overall the onboarding process was simple with some minor hiccups in terms of software inventory. **What do you dislike about AssetSonar?** I'm not a fan of the bidirectional sync for software licenses synced through Okta. I would prefer a single direction sync from Okta to AssetSonar to avoid any de-provisioning issues. **What problems is AssetSonar solving and how is that benefiting you?** Being able to keep track of our physical inventory such as laptops and conferencing equipment. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience and for highlighting the ease of setup and the platform’s ability to manage physical inventory. We appreciate your feedback regarding the Okta synchronization workflow. Integration behavior can vary depending on configuration, and our team would be happy to review your setup to explore options that better align with your preferred provisioning process. ### 24. Robust Product with a learning curve and A+ support if you cant figure it out! I like it! **Rating:** 4.0/5.0 stars **Reviewed by:** Alex P. | Equipment & Support Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about AssetSonar?** It has a lot of options, and once you figure them out it works very well. I think with time it will become even better. **What do you dislike about AssetSonar?** some functions are a bit "clunky" but the team is very helpful and will provide assistance when **What problems is AssetSonar solving and how is that benefiting you?** It allows for us to integrate Mosyle so we can check out carts of equipment to clients with ease providing cart printouts and easy tracking of the items they have ### 25. Asset Sonar for Hardware and Software asset management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about AssetSonar?** The variety of reports available. The granularity of the product. The integrations like with Zendesk and Google sheets. Easy to use. I heard the implementation was easy though I did not participate. I am currently working on implementing the software feature so will be able to add more later. **What do you dislike about AssetSonar?** The software implementation of browser based SaaS seems difficult. I am still working on it. The filters seem convoluted. **What problems is AssetSonar solving and how is that benefiting you?** Reporting. Managing our assets. Yes it is benefitting. I like that it seems to have new features frequently. ### 26. Great API and JumpCloud integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about AssetSonar?** Settings flexibility and high-quality support **What do you dislike about AssetSonar?** Administrator roles feel a little overpriced. **What problems is AssetSonar solving and how is that benefiting you?** I don't know would I would do with assets without this one. ### 27. AssetSonar is a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | information security officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about AssetSonar?** Ease of use is at the top of my list with a lot of functionality hidden within. My team mainly uses it for contract / vendor management. Very efficient within that realm. **What do you dislike about AssetSonar?** No dislikes as of now. The tool seems to do everything that is required from a vendor contract management perspective. **What problems is AssetSonar solving and how is that benefiting you?** Quick efficient tool, my team mainly leverages it to do our vendor and contract management. The platform makes it super easy to use so that I can get in, do my work and get out of the platform in a short amount of time. ### 28. System Administrator Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about AssetSonar?** Ease of use of the asset management application. It was easy to integrate in our endpoint. We have been using this product 2+ years and are loving it. We haven't have any issues yet, but I'm sure if the product is this good, then the customer support won't be lacking also. **What do you dislike about AssetSonar?** There is no trash bin for deleted asset to allow recovery. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar is solving the issue of keeping our asset organized and up to date. ### 29. Great Asset Tracking and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy W. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** The system is simple to use and we had a lot of great help from Rehan who was fantastic with helping with onboarding. **What do you dislike about AssetSonar?** Nothing so far, everything so far as worked well for us. **What problems is AssetSonar solving and how is that benefiting you?** Asset Tracking, ease of use, integration with our Microsoft enviorment. ### 30. Game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about AssetSonar?** The native integrations with the most well-known endpoint management platforms in the Market. It's such a game-changer to integrate it with our different MDMs. **What do you dislike about AssetSonar?** We have casual bugs as well as some sync issues. Luckily, our account manager is very reactive. **What problems is AssetSonar solving and how is that benefiting you?** Native integrations with the most well-known endpoint management platforms in the market. Which means new assets are automatically added once they're enrolled in the MDMs and they're auto-assigned to the users. ### 31. Some Useful Integrations, But UI and Limited Options Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about AssetSonar?** A few app integrations. Manual import features **What do you dislike about AssetSonar?** The UI, processes, and lack of more app integrations. **What problems is AssetSonar solving and how is that benefiting you?** At the moment, AssetSonar is being discontinued due to the lack of flexibility and integrations with major systems. **Official Response from Palwashae Azhar:** > Thank you for your feedback. We’re glad to hear that some integrations and manual import capabilities have been helpful. At the same time, we appreciate your comments regarding interface design, flexibility, and integration coverage. Input like this helps guide improvements as we continue expanding the platform’s capabilities and user experience. ### 32. Easy to use IT asset management platform **Rating:** 3.5/5.0 stars **Reviewed by:** Liyuan T. | Japan Country Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about AssetSonar?** Very easy to find what device/software license do I own from the lists, as well as manage the expiration date of softwares. **What do you dislike about AssetSonar?** It would be very helpful if the privacy can be protected, as I acutally don't want other collegues to see what device I have. **What problems is AssetSonar solving and how is that benefiting you?** The software is a benefit for the IT managers as it can provide detailed information on who has registered what device into the company account. For end users, it is helpful that IT managers can see that information instead of asking us for details all the time. **Official Response from Palwashae Azhar:** > Thank you for your review and for highlighting the platform’s usability and visibility into asset information. We appreciate your feedback regarding privacy controls and device visibility. Balancing transparency for IT teams with appropriate user privacy is an important consideration, and feedback like yours helps inform future improvements. ### 33. Inventory is no longer a pain point! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Systems Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about AssetSonar?** Keeping track of all of the various equipment we have is now easy. Many ways we can set things up for ourselves and even for our users. **What do you dislike about AssetSonar?** Some areas take a bit of work to get integrated/setup (which i dont think is really avoidable, so it's only a half dislike). Once done.. Smooth sailing! **What problems is AssetSonar solving and how is that benefiting you?** Having no clue what equipment an employee has when they leave has been a huge pain. We have had many iterations of spreadsheets, checklists, and so on. These are only good if everyone cooperates and uses said systems properly. Which is not always the case ### 34. Amazing asset management **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle J. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** The team at AssetSonar is extremely helpful and willing to work on their own product to fit your environment's needs. We can add custom fields that we need, and if we need more integration with other products, the team will look into that for us. **What do you dislike about AssetSonar?** Nothing bad to say about it so far. It has been a very easy, seamless process getting it implemented into our environment. **What problems is AssetSonar solving and how is that benefiting you?** AssetSonar is helping us track all of our physical IT assets, all of our software and software licenses. Our finance team will also be using it to track depreciation, and we will have links from AssetSonar into our procurement system. ### 35. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about AssetSonar?** ease of use, integration with mdm tools, lifecycle management **What do you dislike about AssetSonar?** nothing specific however, more info on automation etc and could do with some ux improvement **What problems is AssetSonar solving and how is that benefiting you?** keeping track of assets and devices in general including lifecycle management. ### 36. Setup from Sys Admin Perspective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about AssetSonar?** Reasonable straightforward setup for SSO. Support team was responsive. Most importantly, we have not had the software config randomly break or need admin support to fix like some of our previous asset management solutions. **What do you dislike about AssetSonar?** Nothing to note - software works and the procurement team seems happy with no complaints. **What problems is AssetSonar solving and how is that benefiting you?** Tracking of company assets. **Official Response from Palwashae Azhar:** > Thank you for sharing your perspective from the system administration side. We’re glad to hear that the SSO setup process was straightforward and that our support team was helpful. Stability and reliability are important priorities for us, and it’s great to hear the platform has been consistent for your team. ### 37. Assetsonar is good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about AssetSonar?** It's intuitive, it has everything and good support **What do you dislike about AssetSonar?** UI but they are getting better each day. **What problems is AssetSonar solving and how is that benefiting you?** Organization for items **Official Response from Palwashae Azhar:** > Thank you for your review and for highlighting the platform’s usability and support. We also appreciate your feedback about the user interface. Improving the overall user experience remains an ongoing focus for our team. ### 38. Best IT Management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about AssetSonar?** AssetSonar integrates perfectly in our ecosystem, every solution they provide works perfectly. We use it with Zendesk and it's tremendous ! Also Google Connector for Agents works perfectly. AssetSonar support is also always very fast and accurate on answers, but in general everything can be found on their useful blog. Very easy to implement ! **What do you dislike about AssetSonar?** Not much, maybe I would give a 10/10 if solution and support could be provided in french for some clients :) But it's only a little bonus. **What problems is AssetSonar solving and how is that benefiting you?** IT discovery agent permits auto populating IT assets. Autocheckout is useful and we can have a proper management of requests linked to assets in Zendesk. ### 39. Asset Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about AssetSonar?** We are able to keep our assets and what we have given our employees much easier now. **What do you dislike about AssetSonar?** It appears the check out equipment for each user process is very tedius. **What problems is AssetSonar solving and how is that benefiting you?** We had employees that would tell us that never got certain equipment and as time passed by we had no evidence if they were ever sent the equipment. ### 40. Assest Sonar Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | IS Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about AssetSonar?** I enjoy being able to quickly add stock when I order the items in. I can easily see what we have with a picture and how much of it we have in stock. **What do you dislike about AssetSonar?** I would like to have a notification set that when we get at or below a certain amount for an item, we get an email notification that we need to order more. **What problems is AssetSonar solving and how is that benefiting you?** We are able to keep a better track of the products we have, and which department is taking them and who to charge it to. ### 41. So easy a caveman could use it **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly L. | Certified Healthcare Simulation Operation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** I like how easy it is to request items and saving groups of items for repeat orders. **What do you dislike about AssetSonar?** That we didn't use this program sooner. Before we just used excel. **What problems is AssetSonar solving and how is that benefiting you?** It solves tracking and manual entry of numerous items. ### 42. Good asset to manage and track hardware/software assets throughout their lifecycle **Rating:** 4.0/5.0 stars **Reviewed by:** Maria Helena P. | Head of Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about AssetSonar?** AssetSonar is especially useful for organizations looking to optimize IT operations, improve compliance, and reduce costs through centralized asset tracking and management **What do you dislike about AssetSonar?** Pricing can be challenging as the needs or features to consider increase / grow **What problems is AssetSonar solving and how is that benefiting you?** Keeping track of the IT equipments and centralizong information so the whole team knows the status of every equipment. ### 43. A must have product **Rating:** 5.0/5.0 stars **Reviewed by:** Francois T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about AssetSonar?** AssetSonar is a invaluable product for asset tracking and billing purposes. It is also invaluable as there is a return date for assets that are leaving the store room for temporary use off-site. I can track all assets and assign them to any location such as a client site, user or even the Data centre. Warranty start and end dates can also be added with an abundance of information. **What do you dislike about AssetSonar?** Nothing. This product serves all our needs and simplifies asset tracking. **What problems is AssetSonar solving and how is that benefiting you?** Tracking and the ability to easily automate our billing system. ### 44. Efficient and User-Friendly Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Vladislav B. | IT manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about AssetSonar?** Asset Sonar is easy to use and has streamlined our asset tracking. The customizable dashboard is a great feature. **What do you dislike about AssetSonar?** There was a bit of a learning curve at first **What problems is AssetSonar solving and how is that benefiting you?** It has centralized our inventory, making asset tracking and reservations much simpler, which boosts our efficiency ### 45. AssetSonar **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about AssetSonar?** I like AssetSonar's Jamf integration feature. The simple and intuitive user and asset dashboards are helpful as well. **What do you dislike about AssetSonar?** I have nothing to dislike about AssestSonar at this time. **What problems is AssetSonar solving and how is that benefiting you?** As an comprehensive yet simple to use asset management system and auditing platform. ### 46. Good asset data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** Good asset tracking platform. easy and freiendly interference. **What do you dislike about AssetSonar?** There is no bulk select and retires the assets. Need to do manulally every single one **What problems is AssetSonar solving and how is that benefiting you?** need to impromore more smarter ways to complete tasks ### 47. It is easy to use and follow up or update this app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about AssetSonar?** That is useful and can make our life easier! **What do you dislike about AssetSonar?** I have not found anything that I dislike so far. **What problems is AssetSonar solving and how is that benefiting you?** That it makes the keeping our equipment easy to manage and keep track of. ### 48. This is an excellent combination of extensive and simple!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Chinthaka J. | Information Technology Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about AssetSonar?** AssetSonar is simple to use, has ease of implementation and comes in handy with many features **What do you dislike about AssetSonar?** Takes a bit of time to go through the initial setup which will not be handy for basic users **What problems is AssetSonar solving and how is that benefiting you?** Lets you configure SSO and integration with active directory for realtime sync ### 49. AssetSonar **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about AssetSonar?** We use AssetSonar to keep track of all of the equipment given out to our company and it works very well. It's very easy to check out equipment to a user and keep track of who has it and what office it is located at. The charts are pretty easy to read and adding new users to keep track of is very straightforward. It took a bit to integrate and implement it in to our current system, but since the change over it has been very consistent. I also like the daily update emails letting us know what assets have been checked out/in as many members of the IT staff use it. **What do you dislike about AssetSonar?** My only dislike that I can think of is that sometimes it takes a while for stock to update when it has been added to Jamf **What problems is AssetSonar solving and how is that benefiting you?** We have three different office locations and seven more independent locations that we provide equipment to within our company, so it can be very difficult to keep track of everything we have sent out. AssetSonar made it easy by allowing us to keep track of everything in one place. **Official Response from Palwashae Azhar:** > Thank you for sharing your experience and for highlighting the platform’s ability to track equipment across multiple locations. We appreciate your note regarding occasional delays in stock updates from external systems such as Jamf. Synchronization timing can depend on integration settings, and our support team would be happy to review this with you if needed. ### 50. Easy to use and intuitive interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about AssetSonar?** * Easy to use * Organized * Reach, a lot of features exist **What do you dislike about AssetSonar?** * Responsivness after clicking the side menu on the left is a bit slow * Fonts are very small * UI gives a very dark feeling **What problems is AssetSonar solving and how is that benefiting you?** Tracking assets Serial numbers - [View AssetSonar pricing details and edition comparison](https://www.g2.com/products/ezo-assetsonar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+03%3A35%3A46+-0500&secure%5Bsession_id%5D=e9782eb2-81ef-4120-a3fb-4c5d1669f31e&secure%5Btoken%5D=bdebca16fac78e001de2d6583d00fdf60cd21c3cd507d0f907241434372435a6&format=llm_user) ## AssetSonar Integrations - [Adobe](https://www.g2.com/products/adobe/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [CDW](https://www.g2.com/products/cdw-cdw/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Connection](https://www.g2.com/products/connection/reviews) - [Dell Premier](https://www.g2.com/products/dell-premier/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Iru](https://www.g2.com/products/iru/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Jamf Connect](https://www.g2.com/products/jamf-connect/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Open-AudIT](https://www.g2.com/products/open-audit/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workplace One](https://www.g2.com/products/workplace-one/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## AssetSonar Features **Administration** - Asset Management - Reports & Analytics **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Functionality** - Software inventory and lifecycle management - License entitlement and usage management - Vendor management and compliance - Automated end user license provisioning - Approved app catalogue - Customized alerts **Agentic AI - Software Asset Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Service Desk** - Help Desk - Incident Reports - Process Workflow **Risk assessment** - Shadow IT detection - Software vulnerability assessment **Generative AI** - AI Text Generation - AI Text Generation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Functionality** - Ticketing System - Alerting - Automation **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top AssetSonar Alternatives - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (776 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,350 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,195 reviews)