AN
Verified User in Non-Profit Organization Management
"Highly Recommended Asset Management System"
5/5
What do you like best about AssetSonar?

AssetSonar has been a solid and reliable asset management system for our organization. It provides a clear, centralized way to track IT assets across their full lifecycle, which has significantly improved visibility and accountability. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Limited reporting capabilities. Lack of flexibility on reporting on assets. Review collected by and hosted on G2.com.

BP
Brian P.
Supervisor - IT Support SErvices
Mid-Market (51-1000 emp.)
"Seamless Integration and Daily Convenience with Zendesk"
5/5
What do you like best about AssetSonar?

How convenient and easy to use it is. It ties into Zendesk seamlessly. Everything functions well right out of the box. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

I cannot think of a downside that would be holding anyone back. This is a great product and the usage cases occur daily. Review collected by and hosted on G2.com.

Ehab K.
EK
Ehab K.
IT Manager
Mid-Market (51-1000 emp.)
"Excellent Value and Effortless Asset Management"
5/5
What do you like best about AssetSonar?

Asset management is straightforward, making it easy to use and offering good value for money. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

There have been no updates or improvements made to the application portal. Review collected by and hosted on G2.com.

AN
Verified User in Computer Software
"It does its job. VfM solution"
4/5
What do you like best about AssetSonar?

It can be adjusted on the need of the customer Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Not all fields can be used in filters with ease Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
"assetsonar has made the process of keeping track of assets as well as life cycling much easier"
5/5
What do you like best about AssetSonar?

the ability to customize it to our use case, we can check asset outs to locations or people with legally binding contracts. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Sometimes the user interface does not seem as fluid as it could be. Review collected by and hosted on G2.com.

Pablo C.
PC
Pablo C.
IT Manager
Mid-Market (51-1000 emp.)
"Solid and stable asset management tool"
4.5/5
What do you like best about AssetSonar?

The stability of the product configuration. The product is easy to configure and does not require any configuration maintenance. The platform is configured once and from then on it is just operated. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Some filters and field controls are excessive, and make the platform somewhat inflexible. Not having the ability to add unlimited custom fields to your modules limits the creativity and use of AssetSonar in different scenarios. Review collected by and hosted on G2.com.

Sarai R.
SR
Sarai R.
IT Engineering
Mid-Market (51-1000 emp.)
"Good option for basic inventory tracking"
3.5/5
What do you like best about AssetSonar?

Very easy to use and set up. It covers all basic inventory needs. Overall the onboarding process was simple with some minor hiccups in terms of software inventory. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

I'm not a fan of the bidirectional sync for software licenses synced through Okta. I would prefer a single direction sync from Okta to AssetSonar to avoid any de-provisioning issues. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of AssetSonar

Thank you for sharing your experience and for highlighting the ease of setup and the platform’s ability to manage physical inventory. We appreciate your feedback regarding the Okta synchronization workflow. Integration behavior can vary depending on configuration, and our team would be happy to review your setup to explore options that better align with your preferred provisioning process.

Alex P.
AP
Alex P.
Equipment & Support Tech
Small-Business (50 or fewer emp.)
"Robust Product with a learning curve and A+ support if you cant figure it out! I like it!"
4/5
What do you like best about AssetSonar?

It has a lot of options, and once you figure them out it works very well.

I think with time it will become even better. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

some functions are a bit "clunky" but the team is very helpful and will provide assistance when Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Asset Sonar for Hardware and Software asset management"
4.5/5
What do you like best about AssetSonar?

The variety of reports available. The granularity of the product. The integrations like with Zendesk and Google sheets. Easy to use. I heard the implementation was easy though I did not participate. I am currently working on implementing the software feature so will be able to add more later. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

The software implementation of browser based SaaS seems difficult. I am still working on it. The filters seem convoluted. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great API and JumpCloud integration"
5/5
What do you like best about AssetSonar?

Settings flexibility and high-quality support Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Administrator roles feel a little overpriced. Review collected by and hosted on G2.com.