Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Intuitive Interface and Effortless Daily Management"
5/5
What do you like best about AssetSonar?

After spending a few months using AssetSonar, I can confidently say it’s one of the most well-rounded IT asset management platforms I’ve worked with. What stood out to me right away was how clean and intuitive the interface is. Setting it up took some effort — mainly when configuring integrations and custom fields — but once everything was in place, day-to-day use became extremely efficient. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

e reporting tools are good, but some deeper customization options would be helpful. Being able to create fully tailored dashboards or add more granular filters would make data analysis faster. Review collected by and hosted on G2.com.

KS
Kimberly S.
Network Administrator Assistant
Mid-Market (51-1000 emp.)
"Trustworthy, Streamlined, and Empowering: Revolutionizing Asset Management"
4.5/5
What do you like best about AssetSonar?

AssetSonar empowers IT professionals to streamline the management of physical and digital assets through its all-in-one platform. IT is a comprehensive and user-friendly application that enables IT professionals to efficiently manage both physical and digital assets. With its intuitive interface and easy learning curve, new users can get up to speed quickly. The platform is regularly updated to adapt to the evolving needs of asset management, ensuring it remains a reliable and forward-thinking solution in a dynamic IT environment. When initially onboarding the application the input of assets was a simple task as templates and instructions are provided that made the implementation easy. This was globally adopted for the management and dispensation of physical assets and inventory that was easily used by all staff within the organization. That daily use is a breeze. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

While there are occasional challenges with notifications, the excellent customer service more than makes up for it. Any issues that arise are quickly and efficiently resolved by the support team. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
"It's been a great help in organizing and tracking our inventory. Previously, we used a spreadsheet"
5/5
What do you like best about AssetSonar?

Ease of use, reports, notifications, custom configurations. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

It's a bit overwhelming at first. Automatically discovering assets is a good feature, but once they are discovered, it takes a long time to get things sorted out. I'm mainly referring to Chromebooks. I'm not sure there is a better way to do it, just may be the "nature of the beast" in IT Review collected by and hosted on G2.com.

SG
Sheyla G.
Logistics Specialist
Small-Business (50 or fewer emp.)
"Working with Asset Sonar has streamlined our processes and boosted productivity"
5/5
What do you like best about AssetSonar?

AssetSonar has been fun and innovative. The processes in our department have improved and made centralized by putting all of our needs in one place. I think it's exactly what we needed. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Sometimes understanding and teaching how to input data can be very- trial and error. There are also lots of different areas to find the same information. It could be a little confusing with all of the options. There is a up side and a downside to that, I feel like you can't get lost if you end up in the same place,you can also customize your dashboard to meet your needs, but to get there you have to click lots of buttons. Once you learn the process, it's very easy though. Review collected by and hosted on G2.com.

YK
Yong K.
Sr. Manager - IT
Mid-Market (51-1000 emp.)
"Effortless Asset Automation with Intune Integration"
5/5
What do you like best about AssetSonar?

Easy use, easy to check out and help automate new assets being created via API connection with Intune. We use it on daily basis to ensure our our assets are checked out and it was fairly easy to impliment. There is also an option to install a package that we can push out if we weren't using intune, but overall we are good. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Overall Positive, I do wish intune intregration will pull in software assets. Review collected by and hosted on G2.com.

William M.
WM
William M.
IT Jr Systems Administrator
Mid-Market (51-1000 emp.)
"AssetSonar is a treasure for IT Asset Management"
5/5
What do you like best about AssetSonar?

More than anything, AssetSonar provides incredible flexibility and compatibility with several major MDM solutions such as JumpCloud, Jamf, Kandji and more, as well as allowing a very large degree of customization to tailor your workspace to your exact needs. I use it daily and it is one of the tools at the core of my day to day operation.

It is easy to use and the ability to create custom fields, substates, retirement reasons and more makes extremely versatile.

Another great feature is the ability to generate Custom and Detailed reports which the option to run a report of essentially any specific data that you want as opposed to being forced to run a generic report and then pick through the information that is presented.

They are also constantly expanding their offering to ensure that they are providing you with the best management platform available especially with their new and expanding offering of SAAS Integrations.

Customer support is very helpful with even the smallest problems and will find a solution for you, no matter how long it takes. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

At the moment nothing really comes to mind. Any issue I've had previously has already been fixed or resolved the primary one being the lack of an AssetSonar Agent for Linux devices and a more straightforward process for installing the agent on macOS devices. EZO is constantly improving their AssetSonar platform by adding new features and updating old ones. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
"Does exactly what we need it to do."
4.5/5
What do you like best about AssetSonar?

It makes asset tracking and location creation easy. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Not a fan of the emailing from the sales team. If we need something, we'll say something. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Asset Sonar is quite useful."
4/5
What do you like best about AssetSonar?

Asset Sonar is helpful for keeping track of assets and software licenses. Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

AssetSonar’s downsides include limited customization, occasional integration issues, steep learning curve for advanced features, reporting constraints, higher cost for small teams, and reliance on cloud connectivity for consistent performance Review collected by and hosted on G2.com.

RP
Rick P.
Asset Management Specialist
Enterprise (> 1000 emp.)
"Robust Features Perfect for IT Asset Management"
5/5
What do you like best about AssetSonar?

Its features are so robust and really a nice to have if you are maintaining an IT asset management Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

Sometimes generating reports will take a while Review collected by and hosted on G2.com.

Jean D.
JD
Jean D.
Associate Director for Technology Operations
Information Technology and Services
Mid-Market (51-1000 emp.)
"Awesome Asset Tracking Software!"
4.5/5
What do you like best about AssetSonar?

the ability to use QR Codes, the phone camera and integrations with Zendesk Review collected by and hosted on G2.com.

What do you dislike about AssetSonar?

I feel like the GUI can be more up to date and better fonts, colors and overall feel when using the platfor, Review collected by and hosted on G2.com.