--- title: AssetSonar Reviews meta_title: 'AssetSonar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 78 reviews by the users' company size, role or industry to find out how AssetSonar works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 78 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # AssetSonar Reviews **Vendor:** EZO **Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 78 ## About AssetSonar AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. ## AssetSonar Pros & Cons **What users like:** - Users value the **centralized asset tracking** of AssetSonar, which enhances visibility and accountability for asset management. (18 reviews) - Users value the **ease of use** of AssetSonar, praising its seamless integrations and streamlined processes. (15 reviews) - Users appreciate the **superior product quality** of AssetSonar, citing seamless integrations and excellent reporting capabilities. (9 reviews) - Users value the **advanced integrations** with MDMs, enhancing workflow efficiency and simplifying asset management significantly. (7 reviews) - Users value the **responsive customer support** from AssetSonar, making setup and asset management efficient and reliable. (6 reviews) - Users value the **efficiency** of AssetSonar in managing and tracking assets effortlessly across various locations. (6 reviews) - Users appreciate the **simple and intuitive dashboards** of AssetSonar, enhancing their asset management experience significantly. (6 reviews) - Users appreciate the **efficient tracking** capabilities of AssetSonar, enabling quick management and reporting of assets. (5 reviews) - Intuitive (4 reviews) - Centralized Management (3 reviews) **What users dislike:** - Users face **filtering issues** in AssetSonar that hinder report generation and complicate data analysis processes. (5 reviews) - Users find the **customization options limited** compared to competitors, hindering tailored workflows and deeper reporting capabilities. (5 reviews) - Users find the **complexity** of AssetSonar challenging initially, often requiring training and support to navigate effectively. (4 reviews) - Users experience **inadequate reporting** with limited flexibility, making it cumbersome to pull necessary data efficiently. (4 reviews) - Users find **limited features** in AssetSonar, particularly in customization and mobile app functionality compared to competitors. (4 reviews) - Users note the **high cost** of AssetSonar, particularly challenging for smaller teams with limited budgets. (3 reviews) - Users experience **integration issues** with AssetSonar, leading to delays and a more complicated setup process. (3 reviews) - Users report a significant **learning curve** with AssetSonar, making initial data input challenging and sometimes confusing. (3 reviews) - Users are disappointed by the **missing features** in AssetSonar, including bulk select and limited mobile capabilities. (3 reviews) - Poor Interface Design (3 reviews) - [View AssetSonar pricing details and edition comparison](https://www.g2.com/products/ezo-assetsonar/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+20%3A56%3A00+-0500&secure%5Bsession_id%5D=13071e04-1a96-47ff-823b-025970991746&secure%5Btoken%5D=0ae41b05722ffa38d2e7a255f68e9ff6db56813bc449854f54567b98b037a18c&format=llm_user) ## AssetSonar Integrations - [Adobe](https://www.g2.com/products/adobe/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [CDW](https://www.g2.com/products/cdw-cdw/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Connection](https://www.g2.com/products/connection/reviews) - [Dell Premier](https://www.g2.com/products/dell-premier/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Iru](https://www.g2.com/products/iru/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Jamf Connect](https://www.g2.com/products/jamf-connect/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Open-AudIT](https://www.g2.com/products/open-audit/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workplace One](https://www.g2.com/products/workplace-one/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## AssetSonar Features **Administration** - Asset Management - Reports & Analytics - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Functionality** - Software inventory and lifecycle management - License entitlement and usage management - Vendor management and compliance - Automated end user license provisioning - Approved app catalogue - Customized alerts **Agentic AI - Software Asset Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Service Desk** - Help Desk - Incident Reports - Process Workflow - Customizable Reports **Risk assessment** - Shadow IT detection - Software vulnerability assessment **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation - Real-Time Reporting **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Functionality** - Ticketing System - Alerting - Automation **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top AssetSonar Alternatives - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (777 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,952 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews)