I like the overall management system in EZLynx. It houses all the data we need, which is particularly valuable. Review collected by and hosted on G2.com.

There are no reports in EZLynx that assist me as an agency owner in engaging the performance of each individual producer. I need the information broken down at an agent level, like seeing each month what policies my agent started with, how many they rewrote, how many they lost, and I need this in a quick, easy place. This is the number one issue that needs to be fixed. The lack of performance reports is significant to me, and it's because of this absence that I rated EZLynx a six. Review collected by and hosted on G2.com.

I like EZLynx because it solves several key problems for us in quoting, mainly around efficiency, accuracy, and consistency. What I like most about EZLynx is how much time it saves while keeping everything organized in one place. Having everything in one place makes a big difference as it allows quick access to quotes, policies, documents, and notes without switching between systems. It also makes it easier to manage client accounts and ensures anyone on the team can step in and see the full picture right away. The initial setup of EZLynx was pretty easy, and we learned more about it as our business grew. Review collected by and hosted on G2.com.

Improving speed and overall system performance would also make a big difference, especially during high volume quoting. Improve the user interface as well as integrations with Gmail Workspace, Microsoft Workspace. Review collected by and hosted on G2.com.

I find EZLynx user-friendly and easy to use. It helps me generate quotes simultaneously, which is efficient. I also appreciate how easy and user-friendly the setup was, making my experience with the platform enjoyable. Review collected by and hosted on G2.com.

I wish duplicates in the system, like when you have the same policies, would be automatically deleted. This issue with duplicates could be improved. Review collected by and hosted on G2.com.

What I like best about EZLynx is the quick access to all and any of our customer and their insurance policies here with us. I also really enjoy and favor the "activities" section under a customer's profile, because it allows all agents here in the office to put notes at our own time, which we all have access to as well. Review collected by and hosted on G2.com.

I personally cannot think of a downside of using EZLynx. I truly couldn't imagine working in this kind of job as an insurance agent without the access of EZLynx for support. Review collected by and hosted on G2.com.

Easy to navigate and integrates with most carriers. Overall uptime is solid. Pricing is in line with similar products. Support is lacking and AI is still being developed Review collected by and hosted on G2.com.

Any new release or update is not well thought out and usually lacks in several areas but especially integrating with existing services (example is recent rollout of commercial quoting which lacks all policy types when prefilling applications). Recent upgrade to commercial certificates took away COI downloads with unique file names and just calls everything "master". AI is not yet useful for commercial lines other than account summary. Review collected by and hosted on G2.com.

I like using EZLynx for its ease of use and the ability to control from the admin side, such as locking in shared logins while also allowing customers or the agency the ability to input their own individual usernames and passwords for appointments. It's pretty cool how it simplifies these processes. The agency onboarding was incredibly simple; I could easily add states, products, and carriers. Having experience on the admin side, it was as simple as inputting usernames and passwords. Review collected by and hosted on G2.com.

I find that the home rating side of EZLynx is more of a range versus a direct bindable rate in comparison to some of the other rating partners. Review collected by and hosted on G2.com.

Their rater works well, I believe there should be more functionality and ease of use on client portfolio and needs a refresh. I shouldn't have to click tabs to view client details and policy information. The first page should be a summary of client and policy information and then if I need to deep dive I click subsequent tabs. Review collected by and hosted on G2.com.

Pricing is too high, support sucks, it is to clunky and not the easiest platform I have used on a CRM Review collected by and hosted on G2.com.

From an insurance producer assistant’s POV, EZLynx stands out for its clean and easy-to-navigate UI/UX that keeps client data and pipelines organized, plus strong integrations that allow real-time quoting and seamless carrier connections. Performance is reliable, with automation and AI features that streamline follow-ups, reduce manual work, and improve prospect tracking. It delivers solid ROI by saving time and helping close deals faster, while onboarding and support make it easy to get started and stay productive. Review collected by and hosted on G2.com.

Nothing at all. It's just a few maintenance and after, it is so slow. Review collected by and hosted on G2.com.

I like the quoting platform in EZLynx. It makes it very convenient to have all the information stored in one place, so we don't have to go on the carrier website to find coverages. Additionally, bridging over quotes is easier rather than going individually into each carrier. Review collected by and hosted on G2.com.

The only thing that I have an issue with is the date of birth is always blocked out, so it's not easy to see what the person's date of birth is. Unless you click into the screen and scroll down really quickly. Review collected by and hosted on G2.com.

how it brings everything into one place. It simplifies daily workflows by combining rating, client management, and communication tools in a single platform, which saves time and reduces the need to jump between multiple systems. Review collected by and hosted on G2.com.

It can be slow at times, particularly when loading reports or switching between sections, which can interrupt workflow. Additionally, some customization options and integrations are limited, so agencies with very specific processes might find it a bit restrictive. Review collected by and hosted on G2.com.