# Ezidebit Reviews **Vendor:** Ezidebit **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 2.9/5.0 **Total Reviews:** 4 ## About Ezidebit Ezidebit makes life simpler for thousands of businesses across Australia and New Zealand. Our simplified payment solutions can be quickly and easily integrated with leading business software to ensure you get paid on time and improve your cash flow. ## Ezidebit Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of Ezidebit, ensuring all their questions are promptly answered. (1 reviews) - Users highlight the **ease of use** with Ezidebit, enjoying seamless setup and ongoing payment management. (1 reviews) - Users benefit from **responsive fee management** , enjoying refunds for disputed charges like late fees from Ezidebit. (1 reviews) - Users appreciate the **international capability** of Ezidebit, allowing flexibility for customers in Australia and New Zealand. (1 reviews) - Users value the **international payment options** provided by Ezidebit, enhancing customer service in Australia and New Zealand. (1 reviews) - Users highlight the **setup ease** of Ezidebit, allowing for hassle-free payments that need minimal management. (1 reviews) **What users dislike:** - Users criticize the **excessive fees** from Ezidebit, especially when unexpected financial strains occur during challenging times. (1 reviews) - Users find Ezidebit to be **quite expensive** , which raises concerns about its overall value for money. (1 reviews) - Users report **poor customer support** , finding it inadequate and frustrating when issues arise with Ezidebit. (1 reviews) - Users report **transaction issues** that can lead to unexpected fees, complicating their financial management during difficult times. (1 reviews) ## Ezidebit Reviews ### 1. They literally steal customers money - charging poor people for being poor **Rating:** 0.0/5.0 stars **Reviewed by:** Molly M. | Academic Tutor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Ezidebit?** They gave me back my $21.90 late fee when I disputed it **What do you dislike about Ezidebit?** Got charged a $21.90 late fee for a therapist appointment… my brain is pretty foggy at the moment and there’s a reason I’m in therapy lol, so after some big bills last week week I just didn’t remember to have the money available in my account for the direct debit. I disputed it and thankfully got it back after sending them screenshots of my current bank balance and the over $1000 in bills I had last week. But honestly, poor form. Sometimes people have bills come up and just forget to transfer money between accounts, and sometimes these direct debits are literally paying for people’s therapy (somewhere you usually don’t have to go if you’re mentally well)! **What problems is Ezidebit solving and how is that benefiting you?** It’s causing me to become more poor and it’s benefiting me by allowing me to become more poor ### 2. Easy to navigate & user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Raman M. | Key account customer support officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Ezidebit?** The ease of setting up accounts is the best feature of Ezidebit. Its more like setup & forget, and the payments just continue until you cancel. Customer service is easy to reach & always have answers to your questions. **What do you dislike about Ezidebit?** Nothing so far that I can count as dislike **What problems is Ezidebit solving and how is that benefiting you?** Payments ### 3. Not the best support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Ezidebit?** It's nice to be able to offer it to our customers in Australia and NewZealand. They also have the ability to surcharge members outside of the system which is nice. **What do you dislike about Ezidebit?** Their support isn't great and they are quite expensive. **What problems is Ezidebit solving and how is that benefiting you?** EziDebit has helped us provide our customers in Australia and New Zealand the ability to process direct debit and credit card payments within our software ### 4. payment processing **Rating:** 3.5/5.0 stars **Reviewed by:** xinyi s. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Ezidebit?** the fact that i can search according to name, payment date or resolution status **What do you dislike about Ezidebit?** i can't change the resolution status! so after i call a client and resolve the issue i cant actually get it to reflect on the system **What problems is Ezidebit solving and how is that benefiting you?** debt problems, it enables me to compile a straightforward list of people who have debts ## Ezidebit Discussions - [What is Ezidebit used for?](https://www.g2.com/discussions/what-is-ezidebit-used-for) - [View Ezidebit pricing details and edition comparison](https://www.g2.com/products/ezidebit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A42%3A13+-0500&secure%5Bsession_id%5D=b50edad6-38df-46d5-a55d-20b2bb974a70&secure%5Btoken%5D=045bb1ceef6f835cde8a20a11b3e8043209b7f8326b58c1d9953836f9dc3e059&format=llm_user) ## Ezidebit Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Ezidebit Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,672 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (359 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)