Warren R.
WR
Warren R.
Owner
Small-Business (50 or fewer emp.)
"Good Experience using SAAS software that is easy to use"
4/5
What do you like best about EZFacility?

- Easy to use

- Good billing interface

- Storage of data Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

- Custom Reporting is missing

- GUI is ugly Review collected by and hosted on G2.com.

Dan C.
DC
Dan C.
Primary Digital Specialist
Small-Business (50 or fewer emp.)
"Helped Our Up and Coming Business Attract More Clients"
5/5
What do you like best about EZFacility?

We're able to schedule clients and also use it as a marketing platform to keep members up to date! I use it every week to send out targeted emails. Its very easy to use! Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

I wish the email marketing was a little more robust. Review collected by and hosted on G2.com.

Response from Stefano Tromba of EZFacility

Thank you Dan for your review great feedback! We love hearing from you how we're helping you grow!

Bryce K.
BK
Bryce K.
General Manager
Small-Business (50 or fewer emp.)
"EZFacility review"
5/5
What do you like best about EZFacility?

EZFacility is key to our operations as a multi-sport athletics facility and competitive soccer club. From facility managment, to league scheduling, to online registrations, to our retail point of sale, EZFacility does it all for us. It is crucial for us to have one software that ties everything we do together and we appreciate that EZ can do this. I've always had great experiences with their helpful customer service as well. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

The software does take a little finetuning to figure out how it works best for your busniess, since it is designed to work for a variety of different facilities. Review collected by and hosted on G2.com.

Ashley G.
AG
Ashley G.
Supervisor
Small-Business (50 or fewer emp.)
"Utilizing EZFacility for Sports Management"
4/5
What do you like best about EZFacility?

For me, EZFacility is easy to use and even easier to figure out. Their help pages are very informational with pictures to walk you through trouble shooting issues or answering questions. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

I personally have not noticed any downsides of EZFacility. Some of my coworkers have issues when it comes to copying groups and some of the settings, but that's a user error, not a software error. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Ezfacility Gym Software"
5/5
What do you like best about EZFacility?

Their customer support is top notch. We have never not been able to get an issue resolved working with their customer service team. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

Certain things seem slightly outdated and there are a few key features that would be nice to have. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great Gym Management Software"
5/5
What do you like best about EZFacility?

The support and customer service team. They always call/email back the next day! Except for Sunday’s. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

Some of the payment tracking, invoicing options, and taking of cash payments. Review collected by and hosted on G2.com.

AC
Andrew C.
Director
Enterprise (> 1000 emp.)
"Campus rec user"
3.5/5
What do you like best about EZFacility?

The work management flow is easy to use. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

I wish there was a better merchant services integration. Review collected by and hosted on G2.com.

John M.
JM
John M.
Groundskeeper
Higher Education
Small-Business (50 or fewer emp.)
"Easy to Use"
3/5
What do you like best about EZFacility?

The program is very straightforward and not difficult to teach but also helps to make scheduling and billing very easy Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

The interface is a bit outdated. When using the product it seems like it’s an old program compared to others that we use Review collected by and hosted on G2.com.

LK
Lissa K.
Small-Business (50 or fewer emp.)
"Overall a great experience"
4/5
What do you like best about EZFacility?

I like the ability that my clients have to use the self service site to renew their memberships. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

Some of the invoicing is a little touchy, and sometimes there is no good way to change the billing date for recurring charges without individually changing each invoice. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great software and staff!"
5/5
What do you like best about EZFacility?

Everyone is always very responsive. It's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about EZFacility?

Wish it was a bit cheaper. I pay 215 currently for 500 members. Review collected by and hosted on G2.com.