AH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

9/30/2019

"AMAZING"

5/5

What do you like best about eZee FrontDesk Hotel PMS?

It works, for what we needed. The program has evolved and gotten much better, We are happy with it! Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Some buggy moments but it has gotten better over time, Govind knows his stuff, The registering was flawless! Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

9/25/2018

"Reliable Hotel Software to use!"

5/5

What do you like best about eZee FrontDesk Hotel PMS?

What I like the best about this software is the amount of functions they can provide for your hotel. The categories on their software include Front Office, Group Booking, Laundry, Guest Engagement, Back Office ,Housekeeping, Banquet, Mini-bar, and Payroll. Front Desk is where I had the most experience when using this software. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

Sometimes the software would be down temporarily, however most of the time, the software worked really well for the hotel and was really easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering eZee FrontDesk Hotel PMS:

Definitely worth considering when managing a hotel and especially with working at Front Desk. This software will allow you to plan and organize everything you need in a way that the hotel will succeed from. Review collected by and hosted on G2.com.

What problems is eZee FrontDesk Hotel PMS solving and how is that benefiting you?

The hotel was able to solve issues of reservations, group booking, payroll difference each month with house keeping as to why some months take house keepers more time to clean rooms. This benefited us well by tracking our data logged and shows how it compares to previous months. We were able to make goals and make incentives for employees by making new goals each month to help better the hotel. Review collected by and hosted on G2.com.

UG

Verified User in Gambling & Casinos

Enterprise (> 1000 emp.)

7/26/2016

"Good Software"

3/5

What do you like best about eZee FrontDesk Hotel PMS?

User friendly and easy to use. To teach older people how to use the software, it is not very difficult, and you are able to see all open rooms at once (depending on the size of the hotel). Overall good software. Review collected by and hosted on G2.com.

What do you dislike about eZee FrontDesk Hotel PMS?

May be difficult to see clean and dirty rooms if there are many hotel rooms in your hotel. For a small hotel, it works great. Also logs you out of the system often which is frustrating. I wouldn't recommend for hotels with more than 100 rooms. Review collected by and hosted on G2.com.