# Best Restaurant Reservations Software

## How Many Restaurant Reservations Software Products Does G2 Track?

**Total Products under this Category:** 139

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Hostme App (+16.67%) - Among all products in this category, Hostme App recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Restaurant Reservations Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 139+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Restaurant Reservations Software
 ![G2 Grid® for Restaurant Reservations Software plotting products by satisfaction and market presence](https://www.g2.com/categories/restaurant-reservations/grids.png?focus%5B%5D=10489&focus%5B%5D=47833&focus%5B%5D=72701&focus%5B%5D=128614&focus%5B%5D=12239&focus%5B%5D=23882&focus%5B%5D=1452080)

Highlighted products: OpenTable for Restaurants, SevenRooms, Eat App, UMAI, Yelp Guest Manager, Tock, and Hostie.

Underlying data: [Grid® JSON](https://www.g2.com/categories/restaurant-reservations/grids.json?focus%5B%5D=opentable-for-restaurants&focus%5B%5D=sevenrooms&focus%5B%5D=eat-app-eat-app&focus%5B%5D=umai&focus%5B%5D=yelp-guest-manager&focus%5B%5D=tock&focus%5B%5D=hostie)

**Sponsored**

### SevenRooms

SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=894&secure%5Bchosen_at%5D=2026-08-07T13%3A58%3A04Z&secure%5Bdisplayable_resource_id%5D=894&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=894&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=894&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-reservations%3Fopen_modal_url%3D%252Fproducts%252Fezee-burrp%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Frestaurant-reservations%2526source%253Dcategory&secure%5Btoken%5D=bb05cf3c56293cd6d9e5747f5d6ec0768dc5df06761b8e1efb05452c346e977e&secure%5Burl%5D=https%3A%2F%2Fwww.doordash.com%2Fen-US&secure%5Burl_type%5D=company_website)

### [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews)

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success.

**Average Rating:** 4.4/5.0

**Total Reviews:** 281

#### How Do G2 Users Rate OpenTable for Restaurants?

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind OpenTable for Restaurants?

- **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc)
- **Company Website:** www.OpenTable.com
- **Year Founded:** 1998
- **HQ Location:** San Francisco, US
- **Twitter:** @OpenTable  
51,863 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01c5261175558df2d55508f5690d21de845c07bb1350c9fc288437bd9d9492c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12181%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,204 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** General Manager, Owner
- **Top Industries:** Restaurants, Hospitality
- **Company Size:** 47% Small, 46% Medium

#### What Do G2 Reviewers Say About OpenTable for Restaurants?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of OpenTable, highlighting its user-friendly interface and quick implementation.
- Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations.
- Users appreciate the **efficient reservation management** of OpenTable, enhancing guest experiences and streamlining daily operations.
- Users find the **customer support** of OpenTable incredibly helpful, offering quick responses and effective solutions.
- Users value the **efficiency** of OpenTable, enhancing reservation management and providing valuable insights for restaurant operations.

##### Cons

- Users find OpenTable **expensive** , particularly due to the per cover fee which strains profit margins for independent restaurants.
- Users seek **more customization** in OpenTable for Restaurants to enhance reporting and integration with other systems.
- Users find OpenTable **not user-friendly** , often experiencing complications and inconsistency across devices and features.
- Users find **navigation issues** in OpenTable, especially for first-time users and due to device-specific features.
- Users find the **interface complex** , creating challenges for setup and modifications, impacting their overall experience.

#### What Are Recent G2 Reviews of OpenTable for Restaurants?

**["Full-Featured, Intuitive Booking System"](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11132254)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11132254)

**["Streamlined Reservations with Intuitive Interface"](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11586345)**

**Rating:** 5.0/5.0 stars

_— Kent D._

[Read full review](https://www.g2.com/survey_responses/opentable-for-restaurants-review-11586345)

#### What Are G2 Users Discussing About OpenTable for Restaurants?

- [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) - 1 comment
- [Is OpenTable free for restaurants?](https://www.g2.com/discussions/is-opentable-free-for-restaurants)
- [How do I redeem my OpenTable points?](https://www.g2.com/discussions/opentable-how-do-i-redeem-my-opentable-points)
- [How do I redeem my OpenTable points?](https://www.g2.com/discussions/how-do-i-redeem-my-opentable-points)
- [How much does it cost to use OpenTable?](https://www.g2.com/discussions/opentable-how-much-does-it-cost-to-use-opentable)

### [SevenRooms](https://www.g2.com/products/sevenrooms/reviews)

SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions.

**Average Rating:** 4.7/5.0

**Total Reviews:** 75

#### How Do G2 Users Rate SevenRooms?

- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SevenRooms?

- **Seller:** [DoorDash](https://www.g2.com/sellers/doordash)
- **Company Website:** www.doordash.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @DoorDash  
256,865 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd6417c25059447c1a4f924ca3a497a5ceaf4c7a558c747184de72f6ad3e8dcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3205573%2F&secure%5Burl_type%5D=linkedin_company_website)  
80,579 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality, Restaurants
- **Company Size:** 46% Medium, 41% Small

#### What Do G2 Reviewers Say About SevenRooms?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **user-friendly interface** of SevenRooms, simplifying reservation management and enhancing guest tracking.
- Users praise the **user-friendly interface** of SevenRooms, making it easy to manage reservations and track guest preferences.
- Users value the **high level of customer satisfaction** facilitated by SevenRooms' personalized and comprehensive hospitality solutions.
- Users value the **unified guest data management** and robust waitlist features that simplify operations effectively.
- Users appreciate the **integrated marketing support** of SevenRooms, enhancing venue revenue and understanding guest behaviors effectively.

##### Cons

- Users find **limited customization** challenging, needing technical help for specific needs and facing booking issues with group reservations.
- Users find the **setup difficulty** challenging, as onboarding can be time-consuming and complex for smaller teams.
- Users report **incompatibility with Android OS** , which limits functionality and access for Android users.
- Users feel that the **pricing is too rigid** , making it challenging for smaller establishments to afford SevenRooms.
- Users report **integration issues** between Oracle Micros and SevenRooms, causing challenges for several outlets.

#### What Are Recent G2 Reviews of SevenRooms?

**["Exceptional Reservation Management with Revenue Boosting Features"](https://www.g2.com/survey_responses/sevenrooms-review-12600432)**

**Rating:** 5.0/5.0 stars

_— Sasha S._

[Read full review](https://www.g2.com/survey_responses/sevenrooms-review-12600432)

**["Versatile Booking Tool with a Learning Curve"](https://www.g2.com/survey_responses/sevenrooms-review-12610548)**

**Rating:** 4.5/5.0 stars

_— David G._

[Read full review](https://www.g2.com/survey_responses/sevenrooms-review-12610548)

#### What Are G2 Users Discussing About SevenRooms?

- [What is UCS used for?](https://www.g2.com/discussions/what-is-ucs-used-for) - 1 comment
- [What is Cisco UCS equipment?](https://www.g2.com/discussions/what-is-cisco-ucs-equipment)
- [Does SevenRooms have an app?](https://www.g2.com/discussions/does-sevenrooms-have-an-app) - 2 comments, 1 upvote

### [UMAI](https://www.g2.com/products/umai/reviews)

UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost.

**Average Rating:** 4.8/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate UMAI?

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind UMAI?

- **Seller:** [UMAI](https://www.g2.com/sellers/umai)
- **Year Founded:** 2016
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eec0b24aa1a75bb3d302e5a90fab7360eb34a8d83355e0433ef950581f798c51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fumai-restaurant-reservations%2F&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Restaurants
- **Company Size:** 74% Small, 8% Medium

#### What Are Recent G2 Reviews of UMAI?

**["Helpful and Efficient Support Team"](https://www.g2.com/survey_responses/umai-review-13101092)**

**Rating:** 4.0/5.0 stars

_— Carmen T._

[Read full review](https://www.g2.com/survey_responses/umai-review-13101092)

**["Seamless Google My Business Integration and Effortless Reservations"](https://www.g2.com/survey_responses/umai-review-12809672)**

**Rating:** 5.0/5.0 stars

_— Jamie S._

[Read full review](https://www.g2.com/survey_responses/umai-review-12809672)

### [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews)

Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location.

**Average Rating:** 4.7/5.0

**Total Reviews:** 54

#### How Do G2 Users Rate Eat App?

- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Eat App?

- **Seller:** [Eat App](https://www.g2.com/sellers/eat-app)
- **Year Founded:** 2015
- **HQ Location:** Dubai
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9346f5b14856094c8e3ba3be227d0870a7946e74b81ba091f696a8de1a771cfe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feat-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Restaurants, Hospitality
- **Company Size:** 46% Medium, 39% Small

#### What Are Recent G2 Reviews of Eat App?

**["Works great!"](https://www.g2.com/survey_responses/eat-app-review-11534398)**

**Rating:** 5.0/5.0 stars

_— Sebastiaan H._

[Read full review](https://www.g2.com/survey_responses/eat-app-review-11534398)

**["Eat App: Simple, Quick Service with Fair Pricing and Helpful Features"](https://www.g2.com/survey_responses/eat-app-review-13149475)**

**Rating:** 5.0/5.0 stars

_— Phil L._

[Read full review](https://www.g2.com/survey_responses/eat-app-review-13149475)

### [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews)

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. With the new Reserve with Google integration, restaurants can now make their tables available on both Yelp and Google to reach more guests.

**Average Rating:** 4.2/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Yelp Guest Manager?

- **Quality of Support:** 7.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Yelp Guest Manager?

- **Seller:** [Yelp for Business Owners](https://www.g2.com/sellers/yelp-for-business-owners)
- **Year Founded:** 2004
- **HQ Location:** San Francisco, CA
- **Twitter:** @Yelp  
98,121 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ae7c8e03a9e953fa164fe2249b2ae988eaeac7059a953b875510346cb1d5bc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F31517%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,940 employees on LinkedIn®
- **Ownership:** YELP

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Hospitality
- **Company Size:** 45% Small, 36% Medium

#### What Are Recent G2 Reviews of Yelp Guest Manager?

**["Simple and easy to use. Doesn’t over Complicate"](https://www.g2.com/survey_responses/yelp-guest-manager-review-7076715)**

**Rating:** 4.0/5.0 stars

_— Tyler A._

[Read full review](https://www.g2.com/survey_responses/yelp-guest-manager-review-7076715)

**["A grat way to repond to customer feeback"](https://www.g2.com/survey_responses/yelp-guest-manager-review-11715139)**

**Rating:** 5.0/5.0 stars

_— Marina W._

[Read full review](https://www.g2.com/survey_responses/yelp-guest-manager-review-11715139)

#### What Are G2 Users Discussing About Yelp Guest Manager?

- [What is Yelp Guest Manager used for?](https://www.g2.com/discussions/what-is-yelp-guest-manager-used-for)
- [What services does yelp provide?](https://www.g2.com/discussions/what-services-does-yelp-provide)
- [How do you check your reservations on Yelp?](https://www.g2.com/discussions/how-do-you-check-your-reservations-on-yelp)
- [How do you make reservations on Yelp?](https://www.g2.com/discussions/how-do-you-make-reservations-on-yelp)

### [Tock](https://www.g2.com/products/tock/reviews)

Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support.

**Average Rating:** 4.2/5.0

**Total Reviews:** 95

#### How Do G2 Users Rate Tock?

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Tock?

- **Seller:** [Tock](https://www.g2.com/sellers/tock)
- **Year Founded:** 2014
- **HQ Location:** Chicago, IL
- **Twitter:** @tock  
5,251 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=595bd0e2fde49a552fa41c181fd8cdfcecc50d2b60f40aa72f957e3fe06a1e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftock&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** General Manager
- **Top Industries:** Restaurants, Wine and Spirits
- **Company Size:** 66% Small, 30% Medium

#### What Do G2 Reviewers Say About Tock?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **effective guest communication** and seamless integration features of Tock for reservations.
- Users find Tock to be **efficient and easy to use** , enhancing their reservation and communication experience.
- Users find Tock to be **efficient and user-friendly** , enhancing their reservation and guest communication experience.
- Users value Tock's **superior guest communication and integrations** , making reservation management efficient and straightforward.
- Users appreciate the **efficient reservation management** offered by Tock, noting excellent guest communication and integration.

##### Cons

- Users find Tock's navigation **unintuitive** , making it challenging to manage reports and reservations effectively.
- Users find Tock's interface to be **not user-friendly** , making navigation through reports and reservations challenging.
- Users find Tock's navigation **unintuitive** , making it difficult to manage reports and reservations efficiently.
- Users find the **reservation system unintuitive** , indicating challenges in navigation for reports and management.

#### What Are Recent G2 Reviews of Tock?

**["Operator of Tock since 2019 as a Maitre'D, General Manager and Service Director."](https://www.g2.com/survey_responses/tock-review-9984049)**

**Rating:** 5.0/5.0 stars

_— Michele D._

[Read full review](https://www.g2.com/survey_responses/tock-review-9984049)

**["Wineries who Tock"](https://www.g2.com/survey_responses/tock-review-9981725)**

**Rating:** 4.5/5.0 stars

_— Nicole Y._

[Read full review](https://www.g2.com/survey_responses/tock-review-9981725)

#### What Are G2 Users Discussing About Tock?

- [What is Tock used for?](https://www.g2.com/discussions/what-is-tock-used-for)

### [Hostie](https://www.g2.com/it/products/hostie/reviews)

Hostie è una soluzione di concierge virtuale progettata specificamente per i ristoranti per migliorare il coinvolgimento dei clienti e ottimizzare la comunicazione. Questo strumento innovativo garantisce che ogni chiamata, messaggio o richiesta venga gestita con la voce unica del tuo locale, riducendo al minimo le prenotazioni perse e massimizzando la soddisfazione degli ospiti. Automatizzando le risposte alle domande comuni su prenotazioni, orari di apertura, opzioni da asporto ed eventi, Hostie consente al tuo personale di concentrarsi sulla fornitura di un servizio eccezionale mantenendo un'interazione fluida con gli ospiti. Il pubblico di riferimento per Hostie include proprietari e gestori di ristoranti che cercano di migliorare l'efficienza operativa e migliorare l'esperienza degli ospiti. Con la crescente domanda di risposte rapide e accurate nel settore dell'ospitalità, Hostie si presenta come una risorsa essenziale per strutture di tutte le dimensioni. Che tu gestisca un piccolo caffè o un grande locale da pranzo, questo concierge virtuale può adattarsi alle tue esigenze specifiche, garantendo che i tuoi ospiti ricevano informazioni e assistenza tempestive. Una delle caratteristiche chiave di Hostie è la sua capacità di fornire visibilità in tempo reale su ogni conversazione. Questa trasparenza consente agli operatori di ristoranti di monitorare le interazioni con gli ospiti e ottenere preziose informazioni sulle preferenze e i comportamenti dei clienti. Comprendendo cosa chiedono gli ospiti e come interagiscono con il tuo ristorante, puoi personalizzare le tue offerte e migliorare la qualità del servizio. Questo approccio basato sui dati non solo migliora l'esperienza degli ospiti, ma consente anche al personale del ristorante di prendere decisioni informate che favoriscono la fedeltà dei clienti. Hostie si distingue sul mercato grazie alla sua integrazione senza soluzione di continuità con i sistemi esistenti del ristorante, garantendo una transizione fluida senza interrompere le operazioni attuali. Costruito da professionisti con una vasta esperienza nel settore dell'ospitalità, Hostie è supportato da un'assistenza reattiva da parte di un team che comprende la natura frenetica del lavoro nei ristoranti. Questo impegno per il servizio clienti garantisce che gli utenti possano fare affidamento su Hostie per funzionare efficacemente, permettendo loro di concentrarsi su ciò che sanno fare meglio: offrire esperienze culinarie eccezionali. In sintesi, Hostie è più di un semplice assistente virtuale; è una soluzione completa che trasforma il modo in cui i ristoranti comunicano con i loro ospiti. Automatizzando le richieste di routine e fornendo approfondimenti utili, Hostie migliora l'efficienza operativa ed eleva l'esperienza complessiva degli ospiti, rendendolo uno strumento inestimabile per qualsiasi ristorante che desideri prosperare in un mercato competitivo.

**Average Rating:** 4.6/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Hostie?

- **Qualità del supporto:** 9.3/10 (Category avg: 8.8/10)
- **Facilità d'uso:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Hostie?

- **Venditore:** [Hostie AI](https://www.g2.com/it/sellers/hostie-ai)
- **Sito web dell'azienda:** www.hostie.ai
- **Anno di Fondazione:** 2024
- **Sede centrale:** San Francisco, CA
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ebf2dd79c6893f5e0991d664ec78a1428a39b24455c14fdc247ecf08f4544ecd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhostie-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Ristoranti, Ospitalità
- **Company Size:** 57% Small, 17% Medium

#### What Do G2 Reviewers Say About Hostie?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti elogiano l' **efficienza** di Hostie nella gestione delle chiamate, permettendo più tempo per le interazioni con gli ospiti e riducendo il carico di lavoro del personale.
- Gli utenti trovano Hostie **super facile da usare** , rendendo la gestione delle chiamate e l'installazione efficienti e semplici.
- Gli utenti elogiano la **soddisfazione del cliente** di Hostie per il suo supporto 24/7 e l'efficienza operativa, migliorando il servizio e riducendo le chiamate perse.
- Gli utenti elogiano la **facile configurazione** di Hostie, migliorando l'efficienza e riducendo i problemi di comunicazione per gli host.
- Gli utenti apprezzano come Hostie migliori la **gestione delle prenotazioni** , garantendo che le chiamate siano risposte 24/7 e riducendo le opportunità perse.

##### Cons

- Gli utenti sono frustrati dai **problemi del sistema di prenotazione** , inclusi informazioni errate e l'incapacità di aggiungere note speciali.
- Gli utenti trovano frustrante che Hostie manchi della capacità di **prendere appunti per le prenotazioni** , limitando la personalizzazione delle richieste degli ospiti.
- Gli utenti trovano **opzioni di personalizzazione limitate** per i requisiti di prenotazione, portando a politiche diverse in diverse località.
- Gli utenti trovano Hostie **non facile da usare** , spesso fornisce informazioni errate e causa frustrazione agli ospiti con le prenotazioni.
- Gli utenti notano **scarsa usabilità** in Hostie, citando problemi come risposte ripetitive che sembrano meno umane.

#### What Are Recent G2 Reviews of Hostie?

**["Hostie è un punto di svolta per l'ospitalità"](https://www.g2.com/it/survey_responses/hostie-review-12634943)**

**Rating:** 5.0/5.0 stars

_— David L._

[Read full review](https://www.g2.com/it/survey_responses/hostie-review-12634943)

**["Supporto eccellente e configurazione personalizzabile"](https://www.g2.com/it/survey_responses/hostie-review-12572273)**

**Rating:** 5.0/5.0 stars

_— Rocco S._

[Read full review](https://www.g2.com/it/survey_responses/hostie-review-12572273)

### [ResyOS](https://www.g2.com/products/resyos/reviews)

For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees.

**Average Rating:** 4.1/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate ResyOS?

- **Quality of Support:** 8.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ResyOS?

- **Seller:** [Resy](https://www.g2.com/sellers/resy)
- **Year Founded:** 2014
- **HQ Location:** New York, New York, United States
- **Twitter:** @resy  
6,228 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f83ab841cf5fae8350f3c837f892aa60a91b0844278e2d5757f82a385b2be0c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresy-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 38% Small

#### What Do G2 Reviewers Say About ResyOS?

_AI-generated summary from verified user reviews_

##### Cons

- Users often experience **inconsistent functionality** with the Resy Notify feature, leading to frustration and missed notifications.

#### What Are Recent G2 Reviews of ResyOS?

**["Resy caters to me"](https://www.g2.com/survey_responses/resyos-review-10298720)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/resyos-review-10298720)

**["Smooth Reservations and Better Guest Profiles for a More Personalized Dining Experience"](https://www.g2.com/survey_responses/resyos-review-12855248)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/resyos-review-12855248)

#### What Are G2 Users Discussing About ResyOS?

- [What is ResyOS used for?](https://www.g2.com/discussions/what-is-resyos-used-for)

### [RestaurantConnect](https://www.g2.com/products/restaurantconnect/reviews)

RestaurantConnect is a complete cloud-based online system for restaurant reservations, management & marketing.

**Average Rating:** 3.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate RestaurantConnect?

- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind RestaurantConnect?

- **Seller:** [RestaurantConnect](https://www.g2.com/sellers/restaurantconnect)
- **Year Founded:** 2011
- **HQ Location:** Austin, US
- **Twitter:** @RestaurantCnct  
551 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee2cfc601f3a8c583d0ce3a67c2c7b7e0e8ee0218632b057e6090e2537515917&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frestaurantconnect&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of RestaurantConnect?

**["Ease and fluidity"](https://www.g2.com/survey_responses/restaurantconnect-review-8947783)**

**Rating:** 4.5/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/restaurantconnect-review-8947783)

**["Great Service! Easy and Fast."](https://www.g2.com/survey_responses/restaurantconnect-review-8962329)**

**Rating:** 4.5/5.0 stars

_— Marvin M._

[Read full review](https://www.g2.com/survey_responses/restaurantconnect-review-8962329)

### [inresto by dineout](https://www.g2.com/products/dineout-inresto-by-dineout/reviews)

inresto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently. As a B2B arm of Dineout, we cater to any F&B establishment’s front & back-end house affairs. Through innovative & integrated solutions, inresto aims to disrupt the restaurant industry & put an end to the problems that have riddled restaurateurs since the beginning of time.

**Average Rating:** 4.1/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate inresto by dineout?

- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind inresto by dineout?

- **Seller:** [Dineout](https://www.g2.com/sellers/dineout)
- **Year Founded:** 2012
- **HQ Location:** Bengaluru, KA
- **Twitter:** @inrestoindia  
918 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=989a9a62a514e9eb442df6c46ddfc44cabd90a12b98db414ae9bdb2a98f54c67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdineout%2F&secure%5Burl_type%5D=linkedin_company_website)  
348 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 7% Large

#### What Are Recent G2 Reviews of inresto by dineout?

**["Inresto empowers restaurateurs to enhance the customer experience, improve operational efficiency"](https://www.g2.com/survey_responses/inresto-by-dineout-review-7935554)**

**Rating:** 4.0/5.0 stars

_— Abdul Sabeer A._

[Read full review](https://www.g2.com/survey_responses/inresto-by-dineout-review-7935554)

**["All in One RMS"](https://www.g2.com/survey_responses/inresto-by-dineout-review-8514568)**

**Rating:** 4.0/5.0 stars

_— Subhendu Kumar S._

[Read full review](https://www.g2.com/survey_responses/inresto-by-dineout-review-8514568)

#### What Are G2 Users Discussing About inresto by dineout?

- [What is inresto by dineout used for?](https://www.g2.com/discussions/what-is-inresto-by-dineout-used-for)

### [Reserve](https://www.g2.com/products/reserve/reviews)

Reserve provides restaurant reservation and management solutions.

**Average Rating:** 4.4/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Reserve?

- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Reserve?

- **Seller:** [Reserve](https://www.g2.com/sellers/reserve)
- **Year Founded:** 2005
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed7920cba2768b224a37ec84f36394e396676c5fef5d76d95a514d5fbb81112d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freserve-inc&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 25% Large

#### What Are Recent G2 Reviews of Reserve?

**["Easy for Table Management"](https://www.g2.com/survey_responses/reserve-review-9750905)**

**Rating:** 5.0/5.0 stars

_— Robin B._

[Read full review](https://www.g2.com/survey_responses/reserve-review-9750905)

**["Great software for events"](https://www.g2.com/survey_responses/reserve-review-4667038)**

**Rating:** 4.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/reserve-review-4667038)

#### What Are G2 Users Discussing About Reserve?

- [How can reservation system be improved?](https://www.g2.com/discussions/reserve-how-can-reservation-system-be-improved)
- [How can reservation system be improved?](https://www.g2.com/discussions/how-can-reservation-system-be-improved)
- [What are the advantages of online reservation?](https://www.g2.com/discussions/what-are-the-advantages-of-online-reservation)
- [Which software is used in reservation system?](https://www.g2.com/discussions/which-software-is-used-in-reservation-system)
- [What is a reservation software?](https://www.g2.com/discussions/what-is-a-reservation-software)

### [CoverManager](https://www.g2.com/products/covermanager/reviews)

We are a technology company serving the Hospitality industry Our goal is to support our partner restaurants in the global management of their sales by building customer loyalty, without relying on one sales channel.

**Average Rating:** 2.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate CoverManager?

- **Quality of Support:** 4.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 6.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CoverManager?

- **Seller:** [CoverManager](https://www.g2.com/sellers/covermanager)
- **Year Founded:** 2015
- **HQ Location:** Sevilla, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc898626d72b8a8ddcd29665f27728f6c44289b78856255c88582fb2e811dbd7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcovermanager&secure%5Burl_type%5D=linkedin_company_website)  
176 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of CoverManager?

**["Well-documented API and great customization of emails and forms"](https://www.g2.com/survey_responses/covermanager-review-12602737)**

**Rating:** 4.0/5.0 stars

_— Rafa D._

[Read full review](https://www.g2.com/survey_responses/covermanager-review-12602737)

**["is good for the companies that don't have experiences"](https://www.g2.com/survey_responses/covermanager-review-10993112)**

**Rating:** 4.0/5.0 stars

_— Sergio T._

[Read full review](https://www.g2.com/survey_responses/covermanager-review-10993112)

### [Hostme App](https://www.g2.com/products/hostme-app/reviews)

Hostme is an advanced reservation and table management system for restaurants. Intuitive and easy to use, it has everything a restaurant owner needs to manage their floor and staff -- all in one app that can run on virtually any device. From administering waitlists and accepting online reservations, to remembering guest preferences, assigning servers and tables, and planning events, Hostme was built based on the needs of and feedback from restaurants. And the cherry on top? You get an unlimited number of parties for a flat monthly fee -- no hidden charges, no fine print. You dreamed it, we've built it.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Hostme App?

- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Hostme App?

- **Seller:** [Hostme](https://www.g2.com/sellers/hostme)
- **Year Founded:** 2014
- **HQ Location:** Washington, US
- **Twitter:** @hostmeapp  
110 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=678466bbf2088d27bd288cecbc3f347560b4dcc6ed23a4ee670853288e41dd57&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fhostme&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of Hostme App?

**["Intuitive Floor Planning, Seamless Widget Integration, and Outstanding Support"](https://www.g2.com/survey_responses/hostme-app-review-13110294)**

**Rating:** 5.0/5.0 stars

_— Ursula P._

[Read full review](https://www.g2.com/survey_responses/hostme-app-review-13110294)

**["User-Friendly and Affordable from the Start"](https://www.g2.com/survey_responses/hostme-app-review-13091184)**

**Rating:** 5.0/5.0 stars

_— leslie B._

[Read full review](https://www.g2.com/survey_responses/hostme-app-review-13091184)

#### What Are G2 Users Discussing About Hostme App?

- [What is Hostme App used for?](https://www.g2.com/discussions/what-is-hostme-app-used-for)

### [NextMe](https://www.g2.com/products/nextme/reviews)

NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your brand like never before. NextMe leverages proprietary historical data to help quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate NextMe?

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind NextMe?

- **Seller:** [NextMe](https://www.g2.com/sellers/nextme-eaeaa29c-0d8b-4c36-83a3-41bbaef36f2d)
- **Company Website:** nextmeapp.com
- **HQ Location:** Chicago, US
- **Twitter:** @nextmeapp  
262 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc00169459b0141ba34dbf0e274b6e99fa534606f545d00dbd43245b31a995f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextme-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Large, 40% Small

#### What Are Recent G2 Reviews of NextMe?

**["Helpful Team and Simple Setup Make This App Easy to Use"](https://www.g2.com/survey_responses/nextme-review-12487921)**

**Rating:** 5.0/5.0 stars

_— Brad L._

[Read full review](https://www.g2.com/survey_responses/nextme-review-12487921)

**["Easy to Use, Fast, and Guests Love It"](https://www.g2.com/survey_responses/nextme-review-12584553)**

**Rating:** 5.0/5.0 stars

_— Amy R._

[Read full review](https://www.g2.com/survey_responses/nextme-review-12584553)

#### What Are G2 Users Discussing About NextMe?

- [What is NextMe used for?](https://www.g2.com/discussions/what-is-nextme-used-for)

### [Quandoo](https://www.g2.com/products/quandoo/reviews)

Quandoo is a reservation calendar that helps to manage more effectively the restaurant online.

**Average Rating:** 3.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Quandoo?

- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Quandoo?

- **Seller:** [Quandoo](https://www.g2.com/sellers/quandoo)
- **Year Founded:** 2012
- **HQ Location:** Berlin, DE
- **Twitter:** @quandoo\_uk  
438 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb171d289497f6b0e2e0435b89dcf3677af961d2870d51de228c56cbca5b76a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquandoo&secure%5Burl_type%5D=linkedin_company_website)  
260 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Quandoo?

**["Quandoo"](https://www.g2.com/survey_responses/quandoo-review-3824405)**

**Rating:** 4.0/5.0 stars

_— Verified User in Food Production_

[Read full review](https://www.g2.com/survey_responses/quandoo-review-3824405)

**["When"](https://www.g2.com/survey_responses/quandoo-review-3814998)**

**Rating:** 4.0/5.0 stars

_— Elizabeth C._

[Read full review](https://www.g2.com/survey_responses/quandoo-review-3814998)

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Spotlight Categories

[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)

[CPQ Software](https://www.g2.com/categories/cpq)

[Board Management Software](https://www.g2.com/categories/board-management)

[Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

[Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management)

Similar Categories

- [Hotel Reservations](/categories/hotel-reservations)

- [Other Reservations](/categories/other-reservations)

[Browse Restaurant Reservations Themes](/categories/restaurant-reservations/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

In order to optimize operations, restaurants need specialized software to manage the daily customer influx and reservations. Restaurant reservations software allows customers to book tables and helps managers schedule employees according to customer traffic. This type of software provides multiple options to make reservations,online or offline, as well as functionality to manage restaurant capacity. Reports and analytics are also provided to assist managers with tracking the efficiency of daily activities.

Restaurant reservation software integrates with [payment processing](https://www.g2.com/categories/payment-gateway) solutions and [accounting](https://www.g2.com/categories/accounting) software. Advanced restaurant reservations solutions offer features or integration to loyalty programs providers and event management. Integration with [hotel management](https://www.g2.com/categories/hotel-management) software can also be delivered for restaurants that are part of a hospitality company.

To qualify for inclusion in the Restaurant Reservations category, a product must:

- Provide multiple channels for reservations such as mobile, web, or phone
- Allow user to manage floor plans and restaurant capacity
- Schedule and manage reservations including waiting lists or cancellations
- Capture and display customer information including their preferences
- Deliver options for employees to manage reservations on mobile devices or [POS](https://www.g2.com/categories/pos) terminals
- Include features to capture customer feedback and reviews

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