--- title: eZCom Software EDI Reviews meta_title: 'eZCom Software EDI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 278 reviews by the users' company size, role or industry to find out how eZCom Software EDI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 278 scale: '5' date_modified: '2026-08-11' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # eZCom Software EDI Reviews **Vendor:** eZCom Software Inc. **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.7/5.0 **Total Reviews:** 278 ## About eZCom Software EDI eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channels while adhering to retailer compliance requirements. This platform is tailored for businesses seeking to streamline their operations and enhance their order fulfillment processes, making it an essential tool for suppliers aiming to thrive in a competitive marketplace. The primary audience for Lingo includes suppliers, manufacturers, and brands that require a robust EDI solution to effectively manage their retail orders. The platform offers flexible usage options, functioning either as a standalone web application or integrating seamlessly with existing back-end systems such as ERP, accounting, warehouse management systems (WMS), and inventory management tools. This adaptability allows businesses to select the setup that best aligns with their operational needs, ensuring a smooth workflow without disrupting current processes. One of the key features of Lingo is its automation capabilities, particularly in generating labels and packing slips for direct-to-consumer orders. This functionality significantly reduces the time and effort associated with manual data entry. Additionally, Lingo establishes direct connections with major shipping providers and Amazon, streamlining the shipping process and eliminating the need for suppliers to navigate multiple portals. This integration is especially advantageous for Fulfilled by Merchant (FBM) suppliers, as it enhances efficiency through bulk automation of label creation for single-item orders. Lingo also emphasizes security and efficiency by enabling secure sharing of essential shipping details with third-party logistics (3PL) partners while protecting confidential financial information. The platform's document processing capabilities include file downloads for 850/PO and 810/Invoice, as well as uploads for 856/Advance Ship Notice and 810/Invoice generated externally. With features such as purchase order and invoice item reporting, batch processing of documents, and automatic invoice creation upon receiving the 856/ASN, Lingo provides users with a comprehensive suite of tools for effective data management and analysis. Furthermore, Lingo incorporates multi-level rules validation for outgoing documents, ensuring that all essential data required by trading partners is included before sending. This feature minimizes the risk of errors and enhances compliance with retailer requirements. With 15-pack methods available for creating the 856/ASN, Lingo offers flexibility and precision in shipment documentation, making it a valuable asset for suppliers looking to optimize their EDI processes and improve overall operational efficiency. ## eZCom Software EDI Pros & Cons **What users like:** - Users commend eZCom Software EDI for its **exceptional customer support** , ensuring quick resolutions and smooth onboarding processes. (77 reviews) - Users appreciate the **ease of use** of eZCom Software EDI, facilitating quick setups and training for new employees. (45 reviews) - Users value the **knowledgeable support** from eZCom Software EDI, noting quick resolutions and effective assistance for all needs. (25 reviews) - Users appreciate the **intuitive EDI integration** of eZCom Software, complemented by excellent customer support and streamlined processes. (23 reviews) - Users appreciate the **quick response time** of eZCom Software EDI, ensuring effective support whenever needed. (21 reviews) - Users find eZCom Software EDI's **setup ease** exceptional, aided by responsive support and clear guidance throughout the process. (21 reviews) - Implementation Ease (12 reviews) - Efficiency (10 reviews) - Onboarding (10 reviews) - Features (9 reviews) **What users dislike:** - Users note that the **interface design is poor** , feeling outdated and in need of modern visual updates. (8 reviews) - Users find eZCom Software EDI **not incredibly user-friendly** , complicating tasks like locating processed POs and searching items. (6 reviews) - Users find the **learning curve steep** , especially for those without prior EDI experience or support. (5 reviews) - Users express frustration with **poor customer support** , highlighting long hold times and inadequate employee training as major issues. (5 reviews) - Users often face **technical issues** with eZCom, leading to confusion and reliance on support for assistance. (4 reviews) - Users note that the **costs can escalate quickly** with eZCom, especially for extensive inventory management and document transfers. (3 reviews) - Poor Documentation (3 reviews) - Users are frustrated with **resource limitations** , particularly around auto logout and handling multiple carton packing efficiently. (3 reviews) - Time Management (3 reviews) - Users find the **difficult implementation** of eZCom Software EDI frustrating, particularly with navigation and issue resolution. (2 reviews) ## eZCom Software EDI Reviews ### 1. EZCOM **Rating:** 2.5/5.0 stars **Reviewed by:** Aspyn H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about eZCom Software EDI?** EDI transmissions are easily viewable through ezcom and helps **What do you dislike about eZCom Software EDI?** sometimes very slow and unexpected errors **What problems is eZCom Software EDI solving and how is that benefiting you?** organaizing POs **Official Response from Customer Service:** > We apologize for any inconvenience caused by the slow performance and unexpected errors. Our team is continuously working to improve the system's stability and speed. ### 2. Lots of Steps **Rating:** 2.5/5.0 stars **Reviewed by:** Merilee P. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about eZCom Software EDI?** If you make a mistake entering information, you can reset and begin again. **What do you dislike about eZCom Software EDI?** If you only use the platform occasionally, it is hard to remember the steps for involved processes like multiple carton shipments. **What problems is eZCom Software EDI solving and how is that benefiting you?** As a Vendor, we have to use this software because the Retail Chain we are dealing with uses it to send out Purchase Orders. eZCom enables us to do business with this national retail chain. **Official Response from Brenda Noblin:** > Thank you for your feedback! We can definitely understand why that might be challenging. The good news is that Lingo does offer multiple ways to streamline shipment processing, especially when it comes to packing. Most packing methods can be preset and automated—you can even upload a spreadsheet from your warehouse that shows carton/item layout. That way, you’re not stuck remembering the steps each time. The next time you pack, please reach out to our Support Team for help and advice on how to make this process easier for you. And if you have suggestions to make workflows even simpler, please let us know. We love to hear from our customers—some of the best features of our platform are based on user feedback! ### 3. EZCom review **Rating:** 2.5/5.0 stars **Reviewed by:** marie t. | Key Account Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about eZCom Software EDI?** It allows us to work with Dillards and Nordstrom via EDI **What do you dislike about eZCom Software EDI?** Unless you are somewhat familiar with this type of system and setup, it is not user-friendly. While many of the people are very nice, being a novice and trying to set everything up is VERY difficult **What problems is eZCom Software EDI solving and how is that benefiting you?** Working with Dillards and Nordstrom could not happen successfully if not using EZCom **Official Response from Customer Service:** > It's great to hear that eZCom Software EDI has been instrumental in successfully working with Dillards and Nordstrom. We value your business and will continue to strive for a better user experience. ### 4. Mostly user friendly and a lot of these retail platforms could use a simplified approach. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about eZCom Software EDI?** once you understand how to use it, it's pretty straightforward. **What do you dislike about eZCom Software EDI?** This is industry specific- I wish that larger retailers would integrate sales reporting, and purchase orders into one platform. Getting setup with and supported by retailers is a really clunky, expensive process. **What problems is eZCom Software EDI solving and how is that benefiting you?** the only problem it's solving is us getting our Purchase orders **Official Response from Brenda Noblin:** > Thank you for sharing! With regards to your wish, let us know the specific large retailers you work with. While we obviously can’t promise anything, we’re always happy to talk shop and brainstorm with our clients. Feel free to give us a call at 201-731-1800 and we’ll be happy to assist you. ### 5. Assistance is very good. System is not intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Tracy F. | Sales Admin Demand Planning US, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about eZCom Software EDI?** good phone assistance, very pleasant employees **What do you dislike about eZCom Software EDI?** the system is not easy to figure out on your own **What problems is eZCom Software EDI solving and how is that benefiting you?** creating correct labels to reconcile against my company profile **Official Response from Brenda Noblin:** > Thank you for feedback—we’re glad you like working with our team members. Following the setup process, we provide training to all Lingo users so everyone is comfortable with the platform. But we’re happy to do follow up training as well! Please contact Customer Support and we’ll set it up. ### 6. Effective but high learning curve **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about eZCom Software EDI?** The speed at which invoices and shipping documents are processed and transmitted. **What do you dislike about eZCom Software EDI?** Lofty learning curve when 1st setting up. **What problems is eZCom Software EDI solving and how is that benefiting you?** EDI transmission between major stores. I wish we didn't have to but it's a requirement. **Official Response from Brenda Noblin:** > Thank you for your feedback! We recognize that there’s a lot to EDI. If you’re open to it, we’d love to learn more about your setup experience. Was there an element that was particularly difficult to understand? Was something less intuitive than you expected? Whatever your experience, we’re all ears. Feel free to give Support a call 201-731-1800 or email us anytime at support@ezcomsoftware.com. ### 7. eLynxx Solution's EDI Cloud Vendor Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about eZCom Software EDI?** The web interface is easy to navigate and use. **What do you dislike about eZCom Software EDI?** The error logging that a web portal user has access to is very limited. This can make troubleshooting tasks more difficult. **What problems is eZCom Software EDI solving and how is that benefiting you?** It is our source for EDI processing via our cloud application for our clients. **Official Response from Customer Service:** > We're glad to hear that you find our web interface easy to navigate and use. We appreciate your feedback on the error logging and will take it into consideration for future improvements. - [View eZCom Software EDI pricing details and edition comparison](https://www.g2.com/products/ezcom-software-edi/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A35%3A44+-0500&secure%5Bsession_id%5D=14bb9833-5afd-4185-958e-d5f441d08acb&secure%5Btoken%5D=85a943e2fc74cddc40bc7bfba93c45fe0b9a8f9eea5c4830e9ec06bc41bd86a4&format=llm_user) ## eZCom Software EDI Integrations - [ApparelMagic](https://www.g2.com/products/apparelmagic/reviews) - [bMobile Route](https://www.g2.com/products/bmobile-route/reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - [Dynamics 365 Finance](https://www.g2.com/products/dynamics-365-finance/reviews) - [Enterprise WMS](https://www.g2.com/products/enterprise-wms/reviews) - [FaCTS](https://www.g2.com/products/metamorpho-sys-facts/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Rithum](https://www.g2.com/products/rithum/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SOS Inventory](https://www.g2.com/products/sos-inventory/reviews) ## eZCom Software EDI Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Functionality** - Data Exchange - Data Mapping - Real-Time Data **Logistics** - Scaling - Automation - Communication - Copy - Integration **Management** - Workflow Management - Exception Handling - Real Time Reporting - Compliance Management - Exceptions Management - Email Management - User Management - Document Management - Communication Management - Application Management **Integrations** - Third Party Integration - BI Tools Integration - Accounting Integration - ERP integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing **Additional Functionality** - Activity Dashboard - Real-Time Monitoring - Data Synchronization - Multiple Format Support - Database Support - Workflow Scheduler - AI Copilot - Generative AI - Automated Scheduling - Drag & Drop - SSL Security - Reporting/Analytics - Multiple Data Sources - Alerts/Notifications - Archiving & Retention - AS2 Capability - File Transfer - Order Entry - Data Transformation - Data Import/Export ## Top eZCom Software EDI Alternatives - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (671 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (421 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (583 reviews)