TH
Tracey H.
Manager
Enterprise (> 1000 emp.)
"Vast Choices and Stellar Service"
5/5
What do you like best about ezCater?

I appreciate the vast amount of choices ezCater offers, allowing for a wide range of cuisine options. The customer service is excellent, providing a stellar experience any time I've needed to contact them. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Everything is terrific about ezCater! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Convenient Corporate Catering with Great Variety and Support"
5/5
What do you like best about ezCater?

So very convenient to use, especially for a corporate setting where you are ordering large catering amounts frequently. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I really have no complaints. Wide variety of food options, dietary restriction filters, easy customer support when you need it. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great Local Restaurants in One Convenient Place"
4.5/5
What do you like best about ezCater?

Ease of having great local restaurants in one easy place. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The option to choose if the delivery is a gift to remove the delivery receipt with cost information. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to Use Site with Great Local Restaurant Recommendations"
5/5
What do you like best about ezCater?

The site is very easy to use and recommends top restaurants in my area. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Delivery fees and order minimums can be high. Review collected by and hosted on G2.com.

CH
Callie H.
Admin
Small-Business (50 or fewer emp.)
"Reliable Delivery & Double Confirmation, But Fees Can Be Too High"
3/5
What do you like best about ezCater?

Guaranteed delivery and order checks through double confirmation. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Fees, sometimes they are 1/3 of the total which is too much. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy Scheduling Makes Deliveries a Breeze"
4.5/5
What do you like best about ezCater?

the ease and the ability to schedule out the deliveries Review collected by and hosted on G2.com.

What do you dislike about ezCater?

not a whole lot - they pretty much cover everything Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"User-Friendly Website with Plenty of Restaurant Options"
4/5
What do you like best about ezCater?

exCater has a user friendly website and there are lots of restaurants to place orders from. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I do not like the high charges for delivery and that there is a minimum dollar amount to place orders. Review collected by and hosted on G2.com.

Ashanty F.
AF
Ashanty F.
Workplace Experience Specialist
Enterprise (> 1000 emp.)
"Almost perfect ... but only Almost"
4.5/5
What do you like best about ezCater?

What i like the most about EZcater is obviously the rewards. I like the ease of placing an order and i really love the feature where I can invite a colleague to pay which is important in accompany where multiple teams order. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

-"Zero cater" a competitor has a winning edge only because every single restaurant provides signs for their food. Signs that include dietary restrictions. This one thing is why two people from my team have left EZcater and use them.

- All customer reviews should include a list of what dishes the person ordered from any restaurant. It would really help future orderers.

- A few times I've left negative reviews, and i've gotten calls from the rest. manager .. they're trying to fix it of course, but its so awkward.

- When trying to order for womans history month i could find hardly ANY rest. thats woamn owned We live in NYC or variety should be wayyyy bigger.

-our company card was authorized before the food was delivered recently , which was unexpected. I know lots of companies MUST use virtual cards with set limits that has yoU go through an approval process(like Brex, etc.) instead of every employee having a company credit card. having an authorization place before delivery created an issue.

When I spoke with a representative, I was told the charge was authorized early because the event was 48 hours away. But the restaurant’s cutoff time hadn’t passed, it was actually over 10 hours later, meaning i can still make changes to the order (including cancel it ) so I don’t understand why the authorization is even necessary—it just didn’t make sense. That kind of timing feels like it’s asking for issues.

When we decided to change restaurants and cancel the order, I had to go back to Finance to get approval for a new limit before placing the new order, which was a big inconvenience.

- You guys are LOSING alot, ALOT of money by not having Liquor stores on the site. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Many Options and Easy to Use"
5/5
What do you like best about ezCater?

many restaurant options and easy to manage the order Review collected by and hosted on G2.com.

What do you dislike about ezCater?

sometimes it's easier to book straight with the vendor Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"I love ezCater!"
5/5
What do you like best about ezCater?

If/when there are questions or issues with an order, ezCater will make it right by going above and beyond. I also love receiving points! So it makes me happy to order for the team-plus the platform makes it easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Not all restaurants offer the same options throughout, so sometimes you have to sift through a few restaurants to find exactly what you need. (I think that is more on the restaurant side, vs ezCater). Review collected by and hosted on G2.com.