Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy Way to View Verified Local Vendors"
5/5
What do you like best about ezCater?

it's really easy to view verified vendors in the area. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

It sometimes is difficult to make special directions or requests. Sometimes its easier to do so on the vendor's direct website Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Convenient Ordering Options Backed by Excellent Customer Service"
5/5
What do you like best about ezCater?

customer service, convenience, options when ordering Review collected by and hosted on G2.com.

What do you dislike about ezCater?

sometimes there are issues with the drivers Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy Tax-Exempt Ordering with Plenty of Dietary-Friendly Delivery Options"
4.5/5
What do you like best about ezCater?

They are able to do tax exempt at a variety of different kind of restaurants. It's also pretty easy to find places that will deliver to accommodate the many different dietary needs. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I have had a few times where a restaurant canceled an order at the last minute or there were delivery challenges. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Easy, Reliable Group Ordering"
5/5
What do you like best about ezCater?

How easy and reliable it is. The platform makes it simple to order for groups, manage details in one place, and trust that everything will arrive on time. The wide variety of restaurant options and clear communication take the stress out of coordinating meals for meetings or events. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes the pricing can be a bit higher than ordering directly from a restaurant, and availability can be limited depending on location or timing. I’ve also had a few instances where last-minute changes were harder to make, since everything runs through the platform rather than directly with the restaurant Review collected by and hosted on G2.com.

Rita P.
RP
Rita P.
Small-Business (50 or fewer emp.)
"Varied Lunch Options with Room for Communication Improvement"
5/5
What do you like best about ezCater?

I like the many lunch options ezCater provides weekly. I also appreciate having two lunch options to choose from, which makes planning meals easy. Additionally, the initial setup was very easy and we've had ezCater for 5 years, which shows its reliability. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes the drivers do not speak English, which makes communicating difficult. Review collected by and hosted on G2.com.

Beverly B.
BB
Beverly B.
"Effortless Catering with Top-Notch Support"
5/5
What do you like best about ezCater?

I like that ezCater gives me many choices and they bundle reasonably. I also appreciate their customer service. Changing or cancelling a lunch is easy to do, and they are quick to fix any issues if something is missed. I really enjoy using ezCater for work events, meetings, and luncheons. Setting it up was easy, just creating an account. Additionally, I use ezCater with Relish for Friday lunches and love it. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

nothing Review collected by and hosted on G2.com.

AS
Adam S.
Small-Business (50 or fewer emp.)
"Rewards Enhanced, Timeliness Needs Work"
4/5
What do you like best about ezCater?

I like ezCater's rewards program and gift cards. I enjoy getting a bonus for ordering from ezCater. Also, the initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes the food doesn't arrive on time. It would be nice if the food was consistently on time. Review collected by and hosted on G2.com.

Julia H.
JH
Julia H.
"Easy to Use but Delivery Fees Need Improvement"
3.5/5
What do you like best about ezCater?

I like that with ezCater, you can share big orders easily, which means I don't have to take colleagues' personal orders as I can just share the link. I really enjoy the platform and appreciate how easy it is to use for big orders. Setting it up was straightforward too. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The deliveries. I've had a lot of issues with the deliveries. Also the fees are exceptionally high. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Wide Selection and Effortless Ordering on Any Device"
5/5
What do you like best about ezCater?

I like the range of options available and how easy it is to place an order in a single application, whether I’m using my laptop or my mobile phone. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Watch the hidden costs when booking. The premium costs associated with using the service. Prices through EZCater may be pricier than booking directly with the vendor. Then you add in delivery fees that can range from $25-$50 and then the delivery driver tip. Review collected by and hosted on G2.com.

SC
Stacy C.
"Easy Ordering, Needs Reliable Delivery"
5/5
What do you like best about ezCater?

I really like how ezCater keeps my receipts organized, making it easy to manage expenses for work-related breakfast and lunch meetings. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes the delivery drivers are not reliable. There have been several times that deliveries were late or were not delivered at all. Review collected by and hosted on G2.com.