EZCare

EZCare

4.7
(37)
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EZCare provides a complete software solution for managing every aspect of your child care, daycare, or afterschool program.

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EZCare review by Jessica R.
Jessica R.
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"Great Management Software for Small Businesses!"

What do you like best?

I love how seamless the payment processing suite works with the ledgers. The number of reports that are available is phenomenal...anything you think you'd need to run, it's there. Best thing? You can customize all reports! BONUS: Customer Service is on point. I have always had excellent service from the reps, and their online forum is a great resource as well. For small businesses, this program is a time-saver!

What do you dislike?

There are a couple things that come up once and again when editing reports, but nothing that can't be fixed or figured out with a little research. I'm always hitting up the forum or calling customer service if I can't find the answer there.

What business problems are you solving with the product? What benefits have you realized?

We track all of our students with this program. Past, present--we are able to manage accounts, invoice tuition, take payments, all through this amazing program. It syncs with QuickBooks, which makes our bookkeeper very happy! Ease of use, top-notch!

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EZCare review by Bradley S.
Bradley S.
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"EZCare is a great cloud-based alternative for other daycare software"

What do you like best?

From an IT perspective, we love not having to host our own dedicated server to this software, and from the preschool perspective, they can send a text or email to parents at anytime, anywhere from any device that connects to the internet.

What do you dislike?

The only dislike (if you can really even call it that), is that the software is still in development. It isn't FULLY fleshed out yet, but new content is brought in almost monthly. Reports, functionality, etc.

What business problems are you solving with the product? What benefits have you realized?

We can use any device that connects to the internet to send emails and texts to parents. We have a true online enrollment system for new families not based on Google forms anymore. No more need for paper based enrollment. Webinars, and online training for the staff. Increased efficiency in administrative work.

What Child Care solution do you use?

Thanks for letting us know!
EZCare review by Deborah E.
Deborah E.
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"Everything you need in one area."

What do you like best?

I like the customer service the best. Whenever I have a question about anything or just doubting my capabilities, I can call them and they will walk me through all the steps. The tracking of all the information of all my children in one place is such a convenience.

What do you dislike?

There is so much this system does that you find yourself playing with the system to learn it.

Recommendations to others considering the product

Try it , you will like it.

What business problems are you solving with the product? What benefits have you realized?

When parents come back after years of being dis-enroll , asking for financial information. It would take me weeks to go through boxes and find the information. With EZ care, I can tell them to come in that day or the next.

EZCare review by User
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"Using EZ Care for bookkeeping purposes"

What do you like best?

The ability to run reports by selecting various options to see high level data, detail data, data by date, ledger account, class, etc. Also that both student and staff data is in one place. The ability to archive prior year's data.

What do you dislike?

Reports are "clunky" - too many steps to open and close reports. After every report I run, I'm asked if I want to save it as a default - why?

VERY inconvenient that you can only open one window at a time. Far too difficult to work between multiple reports because you have to keep closing and opening different reports.

That there is no ability to archive families that are no longer current. The system includes a green, red or yellow indicator to indicate whether they are current, etc., but we still have to scroll through all of them. The list gets longer every year.

Recommendations to others considering the product

Interaction between EZ Care and Quickbooks is not perfect, but the rumor is that it is the best available. Be prepared for discrepancies and reconciliation issues.

What business problems are you solving with the product? What benefits have you realized?

Reconciling between our student revenue input system (EZ-Care) and Quickbooks.

Ability for our customers to pay online using EFT and automatic deductions.

EZCare review by Stephanie N.
Stephanie N.
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"Organize your Enrollment"

What do you like best?

Unlike other products we had tried, ez care was great from the management aspect because it makes the whole enrollment process so much easier than doing everything with forms. From enrollment to entering their information, taking care of billing, its all in one spot and all electronical kept. It makes someone like myself, who likes things organized, very happy.

What do you dislike?

My teachers didn't particularly like the way in which they were communicating to and from the parents. They found other programs to be more friendly and easier to use. I would keep ez care for management tools, but to keep my teachers happy we also need a different program in which they can communicate to the parents in an easier way.

Recommendations to others considering the product

I think it would be possible for my teachers to have liked the product more if I would have done a better job training them. To future users, I would suggest a good training session before going live.

What business problems are you solving with the product? What benefits have you realized?

Like I had stated earlier, as a manager it helps organize the enrollment process, which can be a huge benefit. But from my staff, they simply grew frustrated with the program.

EZCare review by Deborah N.
Deborah N.
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"EZ Care is EZ"

What do you like best?

The EZ Care program is very user friendly! I have personally used the software for over 16 years and have always had great things to say. EZ Care's support staff are extremely helpful, knowledgeable and professional. They are the most amazing client support personnel that I have contacted. The software addresses and supports the needs of the child care field.

What do you dislike?

I really do not have a dislike that I can think of off the top of my head.

Recommendations to others considering the product

I highly recommend this company. Their customer customer service is the best!

What business problems are you solving with the product? What benefits have you realized?

Where to begin...it addresses most aspects of organizing and reporting for our classrooms. The greatest benefits is that it reduces the time spent on day to day tasks.

EZCare review by Laura S.
Laura S.
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"EZ Care Easy Workload"

What do you like best?

I like the simplicity of how everything works and when anything new is added there’s always information that comes along to explain it.

What do you dislike?

The only thing I don’t like is that when putting in family info I have to list the addresses of emergency contacts. I will never visit these people I only need their phone numbers.

What business problems are you solving with the product? What benefits have you realized?

Keeping up with all the different charges for parents who have various schedules/fees. The benefit of utilizing EZ Care is that I have all my info available to me in an easy and quickly accessible format.

EZCare review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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"EZ to use!"

What do you like best?

Having worked within the EZ Care system for over 5 years, I still love this system! I am not only able to create reports, specifically for what I need, but I am able to access the information whenever and wherever. The EZ Care system is just that...EZ! There are some features I have yet to explore, but will be in the future. In 5 years, I have had only 1 issue...seriously 1 and it was resolved in a matter of minutes.

The customer support is unbelievable and go above and beyond to resolve the problem.

Our agency has multiple locations and frequently children transfer between programs. I LOVE how easy it is to change the information over to the new location...again...just another click of the mouse and all of the information is now linked to the current program. VERY HELPFUL with time management.

What do you dislike?

Sounds crazy...but I haven't found anything yet that I do not like.

Recommendations to others considering the product

This product is EZ to use and allows the user to customize their experience which is a MUST!!!

Works well for programs with multiple locations.

What business problems are you solving with the product? What benefits have you realized?

Financial tracking and reporting. Our agency endures multiple financial audits (internal and external) each year, each needing different information-sometimes strange requests. I am able to generate that information with 3 clicks of the mouse due to the fact I am able to tailor reports specific to the needs.

EZCare review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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"EZcare Software - LOVE IT!"

What do you like best?

Our YMCA Childcare programs have used EZcare software for 20 years. It is very user friendly. The remote capabilities have made us more proficient at our jobs. The customized reports help make our Directors jobs run smoother.

With the responsibilities of having to track enrollment records, medicals, allergies., etc. the EZcare program is wonderful. At the push of a button, we can have these reports in our hands.

Overseeing many off site childcare locations it makes it very convenient being able to site at my desk or even from home and access all the programs with their remote service.

What do you dislike?

The credit card processing service for the EZ-EFT seems a little high. Other than that I love the program.

Recommendations to others considering the product

I would highly recommend it. I've seen what some other center are using and EZcare seemly a step above the rest.

What business problems are you solving with the product? What benefits have you realized?

With EZcare's EFT, collecting payments from families is much easier and more timely. Today, families like the convenience of having their childcare payments automatically drafted from their account. This feature helped eliminate our Directors from being the debt collectors. Using the EZ-EFT service has really helped in collecting our revenue.

EZCare review by Administrator in Research
Administrator in Research
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"Ez Care is vital in the day to day at our school."

What do you like best?

I like the fact that it is easy to operate, and that their are courses you can take to better understand how to use the program. I like the fact that it stores all our child and family information in one place.

What do you dislike?

I dislike how often we have "technical difficulties" with our program. We frequently have issues with it timing out or shutting down without any apparent reason.

Recommendations to others considering the product

We would like a way to use ez care in the classroom. If we had a way to do electronic daily reports that could be sent to the parents that would be great. We would also like to be able to communicate with our teachers through an app in the classroom. We know that something like this is in the works and we cannot wait to give it a try. We also wish it was easier to add new tabs into our program. It is difficult to figure out how to edit the program we have already set up.

What business problems are you solving with the product? What benefits have you realized?

It helps us a lot with accounts receivable. We are able to keep up with peoples accounts easily through the program.

EZCare review by Christina L.
Christina L.
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"Our E-Z Care Experience"

What do you like best?

I love their customer service! Any time we have an issue all I have to do is call them and they are able to walk us through it. They are extremely knowledgeable and very helpful.

What do you dislike?

Honestly, nothing! They are awesome. Our parents love it as well.

What business problems are you solving with the product? What benefits have you realized?

It has made our attendance and our billing a million times easier! We cannot say enough good things about them.

EZCare review by Administrator
Administrator
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"EZCare EZ2use"

What do you like best?

This software is user friendly and the Technical support team is fantastic! I also love that we are able to process payments instantly through the use of Insta-Charge. This is such a great feature that allows us to take advantage of getting payments instantly either in person when a paying customer comes to our office or while on the phone with the customer.

What do you dislike?

Initially had some difficulty once we decided to use the same cabinet year after year. For many years we used a new cabinet for each school year and a new cabinet for summer camp. Now we are using the same cabinet and have had a few issues with families that may have children at multiple schools. This created a bit of a problem when the family would try to make one payment for children at different sites which would cause us to have to transfer the portion of the payment that was intended for the sibling that was at a different school.

Recommendations to others considering the product

Easy to use, great technical support, lots of great features such as Insta Charge.

What business problems are you solving with the product? What benefits have you realized?

Keeping accurate records of monthly income with the many report possibilities offered through the A/R Reports option.

EZCare review by Sherry C.
Sherry C.
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"Great Program and Customer Service!"

What do you like best?

I love that you have so many options with this program. You can individualize it to perfectly fit your needs. You can literally do almost anything with it. The customer service that I have experienced each time that I call, is outstanding. I learn something new each and every time I speak to someone there. They have all been super helpful and extremely patient and nice.

What do you dislike?

I haven't found anything that I really dislike yet. The only thing is that it can be overwhelming when learning the program, since there is so much learn. But once you get it....it's great!

What business problems are you solving with the product? What benefits have you realized?

It is helping us keep track of all of the payments that we receive. It is also easier to email the statements to our clients.

EZCare review by Lori C.
Lori C.
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"EZCare is great"

What do you like best?

I have been using EZCare for many years now, It is easy to use, I can print out many different reports. Great for email parents invoices and receipts. I can print out the children's weekly schedule with a few clicks of a button.

What do you dislike?

Not much. For one of my reports that I print, I have to always set the printer up for the job each time I print it. Kind of a pain.

Recommendations to others considering the product

You will love this program, real easy to use.

What business problems are you solving with the product? What benefits have you realized?

Children's scheduling, ease of billing parents and sending out their year end statement.

EZCare review by Angela E.
Angela E.
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"EZ Care Survey"

What do you like best?

Its easy to use and user friendly. The reports are easy to customize and easy to use as well. If there is ever an issue the support team is awesome and can always help answer questions or offer a solution to any issues if there is one.

What do you dislike?

The only thing I can think of is that the program does not run with Google Chrome. We primarily use Chrome for all of our internet use.

What business problems are you solving with the product? What benefits have you realized?

Our billing structure is a bit complex and it is able to do the things we need it to.

EZCare review by Kristin S.
Kristin S.
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"EZCare make my life very easy"

What do you like best?

I like all of the reports that can be generated. It makes the beginning of the year much easier.

What do you dislike?

It is not easy to change reports. It can be limiting.

Recommendations to others considering the product

The most important thing to me after using EZCare is the technical service. The tech support is very responsive. They have always been able to solve any issues I might be having.

What business problems are you solving with the product? What benefits have you realized?

The billing process for my families is very easy. It's very convenient and parents like it too.

EZCare review by Adriana A.
Adriana A.
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"Simple and Easy to Use"

What do you like best?

Even someone who is not "Tech Savvy" will find this program simple enough to use.

What do you dislike?

Nothing. It does what it is intended to do.

Recommendations to others considering the product

I would recommend this program. It is simple to use and easy to train new employees for it. As a new employee, I learned how to navigate this system within my first week in this position.

What business problems are you solving with the product? What benefits have you realized?

I like that it has made collecting payments way easier on us. It provides a few different ways of collecting payment which our clients appreciate!

EZCare review by Melissa S.
Melissa S.
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"Been a user for 12+ years and it has been very user friendly."

What do you like best?

Very user friendly and very easy to learn. The support is top notch.

What do you dislike?

I wish the credit card fees were a little cheaper.

What business problems are you solving with the product? What benefits have you realized?

We use the program for after school billing, reporting and attendance for both children and staff.

EZCare review by Administrator
Administrator
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"Excellent Software"

What do you like best?

The thing I like best about ez-care is the convenience of use. I can add all the students in, charge them all, keep track of the bill, their attendance and payments all in one.

What do you dislike?

The only thing I don't like is when I don't have the module I need when I'm trying to do something that requires that module. That's not ez-care's fault :)

What business problems are you solving with the product? What benefits have you realized?

I keep track of Accounts Receivables with ez-care. Delinquent accounts are easily tracked.

EZCare review by Administrator in Education Management
Administrator in Education Management
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"Best Choice fort Child Care software"

What do you like best?

The time this system saves is fantastic. The longer you work with EzCare the more you realize it can do. Reports at the push of a button, billing, deposits, sign in & out and more

What do you dislike?

The support plans are great but a bit pricey

What business problems are you solving with the product? What benefits have you realized?

- more time

-ease of reports

-billing

EZCare review by Susan C.
Susan C.
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"Data Management System"

What do you like best?

This program is user friendly. It helps to us to document child and family information in an organized manner and can provide many different reports at the push of a button. Tech support is excellent

What do you dislike?

In the five years that I have been using EZCare I haven't found anything I dislike/

What business problems are you solving with the product? What benefits have you realized?

It's a real time saver in both documenting information and accessing it afterwards. Our required state immunization report can now be filled out quickly.

EZCare review by User
User
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"Easy to use Ezcare"

What do you like best?

Our Center was one of the first to use Ezcare. There are many features that a person uses on a daily basis -reports, attendance, payments, e-mails, etc.

What do you dislike?

Not much. You have to purchase different levels of support

Recommendations to others considering the product

Learn the entire program

What business problems are you solving with the product? What benefits have you realized?

We are able to pull information for grants and other reports. Process payments

EZCare review by Brian L.
Brian L.
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"great software "

What do you like best?

The tech support is amazing The best out there!

What do you dislike?

Finding kids by first name can be a bit wonky

Recommendations to others considering the product

Yes I do

What business problems are you solving with the product? What benefits have you realized?

Saves so much timeZ

EZCare review by User
User
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"Superb Customer Service and Technical Support"

What do you like best?

Technical support is always available to help. I also love the webinar trainings.

What do you dislike?

Would like to see paper payments drop down list by student not parent.

Recommendations to others considering the product

Highly recommend. It is very easy to use. Has saved us time and money.

What business problems are you solving with the product? What benefits have you realized?

Easier posting of payments. Online payments increasing which saves time.

EZCare review by Administrator in Higher Education
Administrator in Higher Education
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"A user friendly data management system"

What do you like best?

We really like the reporting that is available thru EZCare.Look forward to the increase there.

What do you dislike?

I would like to be able to access the system at the same time my administrative assistance is doing date entry.

What business problems are you solving with the product? What benefits have you realized?

Attendance sheets are easier to produce.

Schedules are available

Tuition is calculated

Family information easy to access

EZCare review by Marla H.
Marla H.
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"EZ Care Makes my job much easier!"

What do you like best?

The simplicity of the program and the amazing customer service!

What do you dislike?

No complaints. I really like this service.

What business problems are you solving with the product? What benefits have you realized?

Billing and scheduling

EZCare review by User
User
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"Good System Great Customer Service"

What do you like best?

Customer service is great. Issues resolved in timely manner.

What do you dislike?

System is not very intuitive. Seems a bit clunky

What business problems are you solving with the product? What benefits have you realized?

We use this system for childcare administration. We can monitor class sizes and ratios as well as automatically accept payment.

EZCare review by User in Education Management
User in Education Management
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"Assistant Director"

What do you like best?

EZCare keeps everything I need for our families in one neat program! It is extremely user friendly, has many additional components such as Time Clock and Online payments, and Mass Calling features that you can use if you so desire. Their staff is extremely knowledgeable and friendly. I would recommend EZCare to anyone that asks!!

What do you dislike?

Nothing I dislike, I am currently extremely satisfied with our EZCare.

What business problems are you solving with the product? What benefits have you realized?

Easy parent billing/bill tracking, wonderful addition of the TimeClock module helps to track child/family, and staff attendance. Streamlines our payroll procedure.

EZCare review by User in Individual & Family Services
User in Individual & Family Services
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"Excellent training and support!"

What do you like best?

I like the EZ availability of support staff and comprehensive training provided.

There was always someone ready to help and the staff are all friendly!

What do you dislike?

I dislike importing data that has to run through 1-5 times. I would rather just run once and have the data in the drawer.

Recommendations to others considering the product

The ability to create and run reports is priceless.

What business problems are you solving with the product? What benefits have you realized?

EZCare provides benefits to tracking our participant demographics and class registrations and allows us to instantly run reports as needed.

EZCare review by Mary K.
Mary K.
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"great program"

What do you like best?

I like that all information is in one spot.

What do you dislike?

The way we have to report attendance. I would like to see that part set up differently

Recommendations to others considering the product

try it you will not regret it.

What business problems are you solving with the product? What benefits have you realized?

emailing invoices is a plus

EZCare review by User in Accounting
User in Accounting
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"EZ Care - EZ"

What do you like best?

I like the flexibility of the program. I can pull any type of information I need by creating a custom report.

What do you dislike?

Creating custom reports is sometimes a pain, not so user friendly. But, once they're created they work well.

Support is always helpful when I run into a problem.

What business problems are you solving with the product? What benefits have you realized?

Accepting credit cards has always been a request. EZ Care make that very easy now.

This make the our parents very happy.

EZCare review by Administrator
Administrator
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"Software program is very user friendly."

What do you like best?

Very easy to navigate. If you need help, their phone support is exceptional.

What do you dislike?

Our company uses the interface between EzCare and QuickBooks. This particular interface does not always work.

What business problems are you solving with the product? What benefits have you realized?

Business benefits-frees up a lot of time so you can work on other tasks. I especially like when the families use Click to Pay and EFT.

EZCare review by Administrator
Administrator
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"EZ Care review"

What do you like best?

great service - prompt response time - appreciate that no problem is a nuisance to them - they treat us with respect

What do you dislike?

It can take awhile to get new staff acclimated to custom reports - but online tutorials are improving

What business problems are you solving with the product? What benefits have you realized?

education - ease of reports - I can customize my data

EZCare review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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"Great Company to work with"

What do you like best?

I like the customer service. Great people!

What do you dislike?

There have been some bumps in the road with linking our info from EZ Care to our quick books.

Recommendations to others considering the product

It takes some time to get all set up and running. But once it's set up it's pretty user friendly.

What business problems are you solving with the product? What benefits have you realized?

Great system for billing parents, keeping track of our students schedules, and communicating with parents.

EZCare review by Administrator
Administrator
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"Come a long way"

What do you like best?

We have been with EZ Care for a while now. They are always helpful and changing things to fit the times.

What do you dislike?

Nothing they are great when there is an issue.

What business problems are you solving with the product? What benefits have you realized?

They help us move money easier help with our families and integrating to reach this generation.

EZCare review by User in Management Consulting
User in Management Consulting
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"Tried and True"

What do you like best?

EZ Care is user friendly, as are the support staff! They are very helpful and are always willing to go above and beyond for me when I'm stuck.

What do you dislike?

Wow, tough one! I can't think of anything!

What business problems are you solving with the product? What benefits have you realized?

Easy to read ledgers and knowing where my ourstandings are at all times.

EZCare review by Administrator in Airlines/Aviation
Administrator in Airlines/Aviation
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"Little Academy Nursery Review"

What do you like best?

It is user-friendly when adding a family and staff

What do you dislike?

The options to print report is just too many. We are not able to customise it

Recommendations to others considering the product

Yes i would recommend

What business problems are you solving with the product? What benefits have you realized?

We are able to monitor payment and reprint receipts anytime.

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