Tisha W.
TW
Tisha W.
Human Resources Director
Mid-Market (51-1000 emp.)
"Easy and Reliable"
4.5/5
What do you like best about EZ Texting?

EZ Texting allows me to communicate important information to our field craft workers - many of whom do not regularly utilize email on their day-to-day jobs. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I don't see any downsides to this platform. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Tisha, Thank you so much for sharing your experience! We’re thrilled to hear EZ Texting is helping you easily reach your field craft workers, especially those who may not regularly check email. Timely communication is exactly what we aim to support. Thanks for choosing EZ Texting!

Roland W.
RW
Roland W.
IT Director for Houston and DFW
Enterprise (> 1000 emp.)
"Easy Peasy Texting"
4.5/5
What do you like best about EZ Texting?

What I like best about EZ Texting is how simple it is to set up. Adding contacts, creating groups, and scheduling messages are all super easy. Plus, the web portal is incredibly user-friendly Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Using it from a mobile device is a bit clunky, but it could definitely be smoother and easier to use for when we need to send a mass text on the go. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Thanks so much for your feedback! We're glad to hear EZ Texting has made internal communication easier and that you’ve found the platform simple and user-friendly.

We appreciate your note about the mobile experience. If you’d be open to sharing more about the challenges you’ve encountered on mobile, we’d love to learn more. Feel free to reach out using the “Feedback” link in the app.

Thank you for being part of the EZ Texting community!

CS
CAROLYN S.
Office Manager
Mid-Market (51-1000 emp.)
"GREAT OPTION FOR EMPLOYEE COMMUNICATION"
5/5
What do you like best about EZ Texting?

THERE ARE MANY REASONS WHY WE USE EZ TEXTING AT MY COMPANY THE MAIN TWO ARE HOW EASY IT IS TO USE AND HOW I CAN GROUP EMPLOYEES FOR DIFFERENT TEXT. MY COMPANY USES THIS DAILY FROM URGENT INFORMATION TO CELEBRATORY TEXT. I PUSHED FOR THIS FEATURE SO THAT I WOULD NOT HAVE TO PERSONALLY TEXT 100+ WHEN SOMETHING NEEDED TO BE SAID. THE EASE OF SETTING IT UP AND SHOWING OTHERS HOW EASY IT IS TO USE REALLY HELPED WITH EVERYONE GETTING ON BOARD. I HAVE NOT HAD TO USE CUSTOMER SERVICE YET BUT IVE BEEN USING IT FOR SOME TIME SO THAT IS PROMISING. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

THE ONLY THING I WOULD CHANGE IS AN EASIER WAY TO SEE WHAT WAS RECENTLY SENT. I ALWAYS STUMBLE THROUGH THIS PART AND I'M SURE IF I READ THE INSTRUCTIONS I WOULD SEE AN EASIER WAY. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Carolyn!

Thank you for sharing your experience with EZ Texting. We're delighted to hear that texting has become part of your company's daily operations. It's fantastic that you find it efficient to send different types of messages, from urgent notifications to celebrations.

If you're open to it, our support team would be happy to walk you through the steps to view recently sent messages. Feel free to use the Live Chat feature or shoot us an email at Answers@EZTexting.com. We've also linked a help article on this topic.

Thanks again for your review!

See how EZ Texting improved
Dinah S.
DS
Dinah S.
Senior HR Coordinator
Mid-Market (51-1000 emp.)
"Effortless Navigation Makes It a Winner"
5/5
What do you like best about EZ Texting?

It's easy to navigate. It's easy to make changes or update. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

So far, I haven't run into anything that I dislike about this application. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Dinah, Thank you for your review! We’re so glad to hear that you find EZ Texting easy to navigate and update. It’s great to know the platform is helping your supervisors communicate quickly and effectively when staffing issues arise. We truly appreciate your feedback and are happy to hear EZ Texting is making your team’s communication smoother and more efficient!

Jay W.
JW
Jay W.
Business Development
Small-Business (50 or fewer emp.)
"EZ access, EZ contact and group uploads, EZ text crafting, EZ to send and EEEZZZ on the wallet!!"
5/5
What do you like best about EZ Texting?

EZ to learn and EZ to execute. Proactive support. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I do get a lot of emails! But that's okay, it prompts me to EZ'ily text something out!! Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Jay, Thank you for your great review! It’s wonderful to know that texting helps you reach your contacts instantly, especially when other channels like email and social media can feel delayed. Thank you for choosing EZ Texting. We’re excited to keep supporting your success!

Dave R.
DR
Dave R.
Director IS&T
Mid-Market (51-1000 emp.)
"Full featured but Clean simple interface"
4.5/5
What do you like best about EZ Texting?

I appreciate the ease of use in managing and using the web application. We use it for company emergency or other all company or team communications. Onboarding new users is simple and sending standardized texts in real time or on a schedule is easy. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

The increase in annual cost but it is not prohibitive. We don't use it for marketing or customers, just internal employee communication. So there is no ROI on the overhead. A mobile app would be very useful. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Dave, We’re glad to hear EZ Texting’s simple, streamlined platform has made internal communications easy for your team. It’s great to know onboarding and scheduling are working well for you!

We do have an iOS mobile app available, and you can also access the full set of features by logging into your account through your mobile browser. If you need any help getting set up on mobile, our support team is happy to help!

Thanks again for your feedback and for trusting us with your employee communications.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Ez texting is an excellent tool to communicate with potential and current customers"
5/5
What do you like best about EZ Texting?

The delivery reports are excellent. The responsiveness from the support team is great. Their automation is very useful for the purpose of sending a message to leads as soon as they sign up. Their onboarding process is straightforward and reasonable. Legitimate responses like questions from customers appear in the inbox. Very useful tool. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Their email notifications and mobile app notifications send you updates about both opt-outs and regular, legitimate messages like questions from customers. It would be great to configure their email notifications and mobile app notifications to show only notify us about regular, legitimate messages because the opt outs take care of themselves. If a person unsubscribes, they won't receive our messages anymore. That situation is resolved, whereas questions from potential leads is not resolved until we respond to them. Therefore, those messages deserve more attention than opt-outs. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Thank you for your thoughtful review! We’re so glad to hear that EZ Texting is helping you effectively communicate with leads and customers, and that our delivery reports, automation, and inbox management are making a difference in your outreach.

We also appreciate your insight regarding email and mobile app notifications. We understand how important it is to focus on incoming replies. We will be sure to share this feedback with our product team for consideration in future updates.

Thanks again for your feedback and for being a valued customer!

Ernesto R.
ER
Ernesto R.
Chief Executive Officer, Founder
Small-Business (50 or fewer emp.)
"Great Communications Software"
5/5
What do you like best about EZ Texting?

The great website design and how easy is to use Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

To this point I dont have any negative thing to say Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Ernesto, Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the website design and how easy EZ Texting is to use.

We appreciate you being part of the EZ Texting community!

MB
Morgan b.
Receptionist
Small-Business (50 or fewer emp.)
"Ez Text is Fast and very easy to learn"
4/5
What do you like best about EZ Texting?

you can have as many contacts as you want, I use it everyday for work Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

There isn't really anything that sticks out that makes me dislike anything about Ez text Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Morgan! Thank you for your review. We're glad to hear that EZ Texting has been fast, easy to learn, and a valuable part of your daily work. It's terrific that reminder texts are helping your team connect more efficiently. That's what we aim to do!

Thanks again for your feedback.

Evan S.
ES
Evan S.
Marketing Manager
Small-Business (50 or fewer emp.)
"Great platform for mass texting super easy"
5/5
What do you like best about EZ Texting?

EZ texting's Hubspot integration was SUPER easy for us to use, and the ease of sending mass texts was very clean. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Whenever I send a mass text, sometimes i cant see the initial text I sent that's the only thing Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Evan,

Thank you for sharing your feedback! We’re glad to hear you’ve found value in our HubSpot integration and how easy it is to send mass texts.

We’d like to learn more about the issue you mentioned with not being able to see your initial text after sending. Could you reach out to us at answers@eztexting.com or the in-app chat so we can investigate this further and help resolve it?

We appreciate you choosing EZ Texting and look forward to helping you get the most out of the platform!