Brittany V.
BV
Brittany V.
Administrator
Mid-Market (51-1000 emp.)
"Effortless to Use—No Complaints So Far"
5/5
What do you like best about EZ Texting?

I like that it is so easy for people to join. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I haven't found anything that I don't like yet. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Brittany, We’re so glad to hear that EZ Texting has been effortless to use and that it’s helping you quickly share information with your audience. We truly appreciate your feedback and look forward to continuing to support your success. Thank you for your review!

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"The ease to use EZ Texting is amazing. Support is quick to reach back out and assist."
5/5
What do you like best about EZ Texting?

It is neat organized and easy to navigate through. Customer Support is really easy to contact and assist in a timely manner. There are lots of features that are in the application that make the program easy to utilize. It is also easy to implement when reaching out to people we need to connect to. This program is easy to integrate on a day to day basis as I use this program 5-10 times a day. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

The mobile app sometimes does not work very well. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Thank you for your thoughtful review! We’re happy to hear you find EZ Texting easy to use, well-organized, and supported by a responsive customer care team. We appreciate your note about the mobile app. For wider access to features and full functionality on the go, we recommend using EZ Texting through your mobile browser. Our team is always here if you’d like assistance or tips to make mobile use even easier.

Anna M.
AM
Anna M.
Agent/Administrator
Mid-Market (51-1000 emp.)
"User"
5/5
What do you like best about EZ Texting?

The fact that I am able to get in contact with customers and recruits that typically do not pick up a phone number that they do not know. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Not being able to save or highlight a message that I need to go back to later. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Anna, Thank you for sharing your feedback! We’re glad to hear EZ Texting is helping you connect with more customers and recruits who might not otherwise answer a call.

Regarding your note about saving or highlighting messages, you can actually mark messages as unread in your inbox, which makes it easy to return to them later for follow-up. If you’d like, our support team would be happy to walk you through how that works or explore any other ways we can help improve your experience. Please don’t hesitate to reach out. We’re here to help!

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Good App for mass texts"
4.5/5
What do you like best about EZ Texting?

Being able to create different groups for multiple business locations. Makes it easier to send out important texts to certain group of people. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Every time I try to login, a security alert pops up and makes accessing the website harder. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Thank you for your review! We’re so glad to hear that creating groups for your different business locations has made communication easier and more organized. It’s great to know that delivery reports are also helping you ensure messages are received and providing added accountability.

We’re sorry to hear about the security alerts when logging in. We’d love to help resolve that for you. Please reach out so we can take a closer look at your account and find a fix.

We appreciate your feedback and are glad EZ Texting is helping your business stay connected!

Kristin V.
KV
Kristin V.
People Ops Manager
Small-Business (50 or fewer emp.)
"Helpful Experience with Nothing to Dislike"
4.5/5
What do you like best about EZ Texting?

Helpful, makes it easy to communicate with team Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Everything is okay- nothing wrong. Keep the same Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Kristin, Thank you for your review! We’re glad to hear EZ Texting has been helpful and made team communication easier for you. It’s great to know everything is working well, and we appreciate your support!

AB
Amy B.
HR Director
Mid-Market (51-1000 emp.)
"EZ is easy to use!"
4.5/5
What do you like best about EZ Texting?

It''s simple to set up, easy to start using. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I'd like to have more administrators but $10 per month is prohibitive, so it limits our ability to use more of the functionality. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Amy,

Thank you for your review! We’re glad to hear that EZ Texting has been simple to set up and helpful for communicating with your growing team.

We appreciate your feedback about the cost for additional teammates. We’ll be sharing this with our product team as we continue to evaluate options and improvements. If you’d like to discuss ways to optimize your account setup, our support team would be happy to help. Please reach out anytime!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great SMS Features, Needs Better Notification Filters"
2.5/5
What do you like best about EZ Texting?

Sends out SMS and updates contacts. I appreciate being able to send out images/links with my SMS. I appreciate my representative Zach who assists me with the billing. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Expensive. The notification system, would like a cleaner filter for unread messages Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

We’re so glad to hear that EZ Texting helps you reach your audience effectively and that you’re finding value in sending images and links with your messages. It’s wonderful to know that Zach has been helpful as well. We appreciate your feedback about the inbox. Our team is always looking for ways to make message management smoother, and suggestions like yours help guide future improvements. Thank you for being part of the EZ Texting community!

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"EZ Texting - excellent value"
4.5/5
What do you like best about EZ Texting?

After reviewing multiple text services, I found EZ Texting to have the best value and features relative to their competitors. The onboarding process was very simple and the interface is easy to use. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

While it offers basic autoresponders, it lacks the deeper automation workflows available in platforms catering to larger organizations Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Thank you for your thoughtful review! We’re so glad to hear that you’ve found EZ Texting to be a great value and that the onboarding process and interface have been easy to use.

If you haven't already, we invite you to check out our new Workflows feature, which allows for deeper automation options. This could be a perfect solution for streamlining your campaigns and alerts like the ones you send to staff.

We'd be happy to walk you through your specific use case and show you how Workflows can make sending messages even easier and more efficient.

Thank you for choosing EZ Texting. We look forward to helping you get even more out of the platform!

Kyle M.
KM
Kyle M.
IT Director
Mid-Market (51-1000 emp.)
"EZ Texting is easy! Works well on mobile devices! Huzzah."
4/5
What do you like best about EZ Texting?

We enjoy the new workflow systems for automation and preplanned texts. The image using/creation tools have greatly improved. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

The contact system is still hit or miss. It is not intuitive or doesn't work correctly. Review collected by and hosted on G2.com.

Response from Social EZ Texting of EZ Texting
Edit edit

Kyle,

Thank you so much for your review. We're happy to hear that you're enjoying EZ Texting & we especially love to hear how you're using us! When it comes to our pricing structure we appreciate your feedback and we will look to improve clarity moving forward. For now we currently have this breakdown on our site: https://www.eztexting.com/pricing.

Sincerely,

Taylor

Bill C.
BC
Bill C.
National Brand Manager
Small-Business (50 or fewer emp.)
"Straight forward Easy Texting Campaigns"
5/5
What do you like best about EZ Texting?

The interface is incredibly straightforward, making it easy to set up and manage text messaging campaigns quickly. I appreciate how intuitive the dashboard is—everything from creating messages to viewing reports is seamless and efficient. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

One thing I dislike is how unclear the credit system is when trying to understand actual costs. It’s hard to tell how much I’m truly spending per message, which makes budgeting and ROI tracking more difficult than it should be. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting
Edit edit

Hi Bill, Thank you for the detailed review! It’s great to know EZ Texting is helping streamline your messaging campaigns and drive better engagement. We also appreciate your feedback about the credit system. We understand how important clear cost visibility is, especially when budgeting and measuring ROI. Your input is incredibly valuable, and we’ll use it as we continue working to improve transparency and make it easier for users like you to calculate ROI more effectively. Thanks again for being part of the EZ Texting community!