Thank you for your thoughtful review. We’re so glad to hear that your nonprofit is saving time and boosting event attendance. That’s an incredible impact! We appreciate your feedback about sending text broadcasts from the app. While that feature isn’t currently available in the mobile app, you can still send campaigns from your mobile device by logging into EZ Texting through your phone’s web browser. Thanks again for sharing your experience and for the amazing work you’re doing.

Hi Rahul, Thanks for your review! We’re glad to hear that EZ Texting has made it easier to connect with your audience and that you’re finding features like delivery tracking and call forwarding helpful. We appreciate your suggestion about custom sender options. We recommend adding your business name to the subject line of your messages to help recipients recognize who the text is from right away. If you’d like to explore other ways to make your messages more identifiable, please reach out to us. Our team will be happy to walk you through available options. Thank you again for sharing your feedback!

Hi Clayton, Thank you for your review! We’re so glad to hear that EZ Texting has been easy and user-friendly and that it’s helping you communicate quickly with a large audience.

We appreciate your feedback about mobile access. For full-feature access on the go, you can use EZ Texting on your phone by logging in through your mobile web browser. Many customers also create a home-screen shortcut for quick access.

Thanks again for your feedback. We’re happy to support you anytime!

Hi Dana, Thank you for your review! We’re glad to hear that EZ Texting has been easy to navigate and that you’re able to quickly get to what you need, especially for sharing important announcements with your church members. We also appreciate your feedback about deleting contacts. Contacts that have opted out or been removed aren’t fully deleted from the system because carriers and regulations require platforms to retain opt-out records. This helps prevent accidentally messaging someone who has already opted out and protects both you and your organization from compliance violations. If you’d like, our Support team can walk you through how to manage contact views and lists so your active contacts are easy to work with.

Thank you again for your feedback. We appreciate you!

Thank you for your review. We're happy to hear the list upload feels intuitive and easy to navigate! We're sorry to hear about the slow processing times for larger groups, and we'd love to learn more about what you're experiencing. If you're up to it, please reach out to our support team so we can take a closer look and troubleshoot as needed.

Hi Jane, Thank you so much for your review! We’re thrilled to hear that your transition to EZ Texting was seamless and that you’re finding the platform easy to use. It’s also great to know everything has been running smoothly so far. If you ever have questions or want to explore additional features, our team is always here to help you get even more value out of your messaging.

Thank you for your review! We're glad you find EZ Texting user-friendly and effective for your communication needs. It's great to hear our reports help you monitor usage trends and manage credits efficiently.

We apologize for any inconvenience caused during your annual renewal. MMS messages containing multimedia content do use more credits than plain-text SMS messages. Sending SMS texts under 160 characters without emojis can help keep credit usage low.

Thanks again for your feedback and for choosing EZ Texting. If you need further assistance, please don't hesitate to contact us.

Hi Kate, Thank you so much for your wonderful review! We’re thrilled to hear that EZ Texting has exceeded your expectations and positively impacted your business. It’s fantastic that the web form s also working well for capturing customer questions right away—making communication seamless is exactly what we aim for.

Thank you for your review! We’re so glad to hear that EZ Texting’s ease of use, features, and reliable communication have been helpful for keeping your team informed about important HR and payroll updates.

Thank you for your feedback on opting contacts back in. Contacts can rejoin your lists by texting your keyword to your EZ Texting number. This allows them to easily opt back in to receive your messages after unsubscribing.

We appreciate your feedback and are thrilled that EZ Texting has become a valuable tool for your organization. Thank you for choosing us to help keep your team connected!

Thank you for your feedback! We’re glad to hear that you’re enjoying the speed and ease of use. That’s exactly what we aim to deliver.

We also appreciate your feedback about the credit system. We understand it can take a bit to get familiar with how credits are used, and our team would be happy to help clarify things for you. Feel free to reach out to support anytime. They can walk you through how credits work and answer any questions you have.

Thanks again for sharing your experience!