Hi Lindsay,

Thank you for taking the time to share your experience. We’re glad to hear that delivery tracking and the draft campaign feature have been helpful, especially for sending important orientation reminders.

We also appreciate your feedback about contact management. We understand the importance of a streamlined contact upload process, and your feedback is valuable. Our team would be happy to explore contact management best practices with you or explore available integrations that may better fit your workflow and save time.

Thank you again for your thoughtful feedback. If you’d like assistance reviewing options or setting things up, our Support team is always happy to help.

Hi Anita,

Thank you so much for your review! We’re thrilled to hear EZ Texting has made it easy to stay connected with your customers, and that our Support team has been helpful when you need us.

Good news: you can schedule future texts in EZ Texting. When you’re creating a campaign, look just below the Compose Message box. You’ll see the option to "Send Now" or "Schedule" for a specific date and time.

Depending on your use case, Workflows may also be a great option to help automate recurring messages like new customer specials or event reminders. If you’d like, reach out to Support, we’ll be happy to walk you through the options.

Thank you for such a detailed and thoughtful review! We’re thrilled to hear that EZ Texting has been easy to set up and that features like bulk messaging, credit rollover, and flexible pricing are saving you time and helping your fitness business grow. We also appreciate your feedback about analytics and reporting. We’re always exploring ways to provide deeper insights and engagement metrics to help customers like you reach your audience even more effectively. Your input helps guide those improvements, and we’re grateful for it.

Hi Lisa, Thank you for your review! We’re so glad to hear you’re enjoying the flexibility of creating messages, whether simple and direct or enhanced with AI Compose. It’s great to know EZ Texting helps you efficiently reach your group with minimal effort.

Thanks again for your support. We’re here anytime you need assistance!

Hi Ben, Thank you for sharing your experience! We love hearing how EZ Texting has helped you reduce phone traffic and make it easier for customers to reach you with questions. We appreciate your feedback about latency. While delays can occasionally occur due to carrier traffic, if this continues to be an issue, please reach out to our support team. We’d be happy to take a closer look.

Thank you for choosing EZ Texting!

Hi Jeff, Thank you for taking the time to share such a detailed review! We’re so glad to hear that EZ Texting supports your hospitality brand in communicating directly with your customers, especially when timing and visibility are so important. We completely understand your concerns about credit costs. Our team is always working to make credit usage and value clearer, and feedback like yours helps guide improvements. We’re grateful to be a part of your customer engagement strategy and look forward to continuing to support your success.

Hi Anthony, Thank you for sharing your experience! We’re so glad to hear that EZ Texting has helped your organization connect more effectively and improve engagement compared to email. We appreciate your feedback about credit costs, especially as a nonprofit using texting for informational purposes. We’re always looking for ways to better support organizations like yours and make communication more accessible. Thank you for trusting EZ Texting to help keep your community informed.

Hi Amanda, Thank you for your review! We’re so glad to hear that you’re finding EZ Texting easy to use, especially when it comes to managing contacts and scheduling messages.

We also appreciate you calling out the issue with messages going to spam. Deliverability can depend on a few factors, and our support team would be happy to take a closer look at your messages and setup to help improve results. We recommend reaching out to them so they can review your campaigns and share best practices to help your texts reach more recipients successfully.

Thanks again for your feedback. We’re here to help you get the most out of your messaging!

Hi Michelle,

Thank you for your thoughtful review! We’re so glad to hear that EZ Texting has been a game changer for your community center, especially in helping parents stay up to date with important reminders and program updates.

We also appreciate your feedback about promotional emails. While we aim to share helpful resources and tips, we understand not every message will be relevant for your specific use case. You're feedback is super helpful and appreciated. :)

Thank you again for your review. We're grateful to be part of your efforts to keep families connected.

Thank you for your review! We’re glad to hear EZ Texting has been easy to use and helpful for sending important messages to employees quickly.

We understand how having only phone numbers can make list management more challenging. To help with this, you may want to explore using a Sign-Up Form that collects both name and phone number at the time of opt-in. You can also use our “Collect Contact Data” workflow template, which automatically replies to subscribers and prompts them to provide additional details like their name.

If you’d like help setting that up, our team would be happy to walk you through it. Thanks again for your feedback!