They have a very easy to use dashboard. Even if you're new to SMS it's pretty simple to click through and figure out how to do what. Very easy to segment groups, add notes about the groups so it's easy to identify segments across teams. Review collected by and hosted on G2.com.

There are a couple of features I wish were improved upon. For example, the inbox deletes any messages once a contact is opted out. I would like to keep those there (for future reference) but not be able to message those contacts anymore. We have to keep a separate spreadsheet to track these responses from members who have opted out so we can add it to their file.

The other item, sometimes the system can be slow to send (I assume on high-volume days) but some messages are intended to send at an exact time, so getting those out ~9 mins later, isn't a deal breaker, but not ideal. Review collected by and hosted on G2.com.

I find EZ Texting pretty invaluable and a great service for a great price. It's fantastic for mass contacting, letting me reach a lot of people in a very short time, which saves me a lot of time. The service offers a lot of features, and though I'm still learning some of them, it's fairly easy to use. I mainly use it to contact groups I've signed up, and it's a great reminder tool. I appreciate the ability to send automatic replies based on certain words, and I'm looking forward to using more of the features like feedback and strip campaigns. Importing or adding contacts is pretty simple, which is a big plus for me. Review collected by and hosted on G2.com.

I find the learning curve a bit challenging. You kinda have to play with it for a while to see which way is best for you. I think it could be improved with simpler ease of use, maybe more specific directions on campaigns and understanding bounce backs, which numbers went through, and who opted out. Some specific reports and things get a little hard to use. Review collected by and hosted on G2.com.

I use EZ Texting to communicate with our clients and find it convenient to send messages quickly to a large group of people. It's great that clients can respond quickly, and many of them prefer texting over phone calls. I really like the convenience of use, including the mobile application and the ability to send group messages. This platform makes it easier to communicate with our clients and reduces the time it would normally take to answer the same questions via phone call. Generally, we like the app, and we've been using it for years without trying any other texting app. Review collected by and hosted on G2.com.

We have two phone numbers, and we are unsure how to send group messages from the second number. Review collected by and hosted on G2.com.

I use EZ Texting every year during open enrollment, which speaks to its reliability and effectiveness in my workflow. It has significantly helped me convert more clients into appointments and close more deals, which is essential for my business growth. Clients even recommend it, indicating their satisfaction with the system. I've also found the initial setup to be very easy and straightforward. The spreadsheets, like CSV Excel files, only require me to input the name and phone number, and everything uploads accordingly. Moreover, I appreciate that I can use EZ Texting on its own, as it does a great job independently, showing how robust the platform is. I've been using EZ Texting for several years and intend to continue using it, as it meets my needs effectively. Review collected by and hosted on G2.com.

I would love for EZ Texting to be a little bit cheaper. Review collected by and hosted on G2.com.

I really like EZ Texting for my role as an HR director, as it helps with clear, short communication to my employee base. The setup is really easy and does not take a lot of time, making it convenient to use. It's also easy to create employee contact groups to send a quick text that all employees can access very easily. I really like the product, and it is working well for my company. It's a great product. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I like that EZ Texting saves what you have sent out before, and then you can go in there and view if people have replied back to you. It helps me see if I want to communicate with them or not. Review collected by and hosted on G2.com.

I don't think it's explained how the point or credit system works and how you allocate so many points or credits. It gets really expensive, especially if you're new to this, which I was. Think it would be nice if there was a referral system where you could refer customers and get added credits. I do miss the price point of the other service compared to you guys. I don't think it was easy. I think it could've been easier with some kind of system that shows an example of how the credits work. Review collected by and hosted on G2.com.

I find EZ Texting to be an absolute game changer for our business. It's completely changed the way we communicate with our customers and new clients. We do about 50 estate sales a year and, before each one, we send out a text with a video and pictures, and it's so easy to do that with EZ Texting. The ease of having people subscribe to it, whether it's through a QR code or a quick subscribe, is super effective and allows people to join our text thread quickly. I also appreciate that it makes communication so easy, with a text open rate of over 90% within minutes. It's a phenomenal program and we are very happy with it. It's super easy to set up, taking just seconds, and there was someone to help us at the business. Subscription and communication with customers are efficient and straightforward with this tool. Review collected by and hosted on G2.com.

I would like a program that has higher numbers. We use the 500 text program right now where we get 500 texts per month. I would like a higher amount of available text because we're eventually going to get to the point where we're sending out thousands and thousands of texts. Review collected by and hosted on G2.com.

I use EZ Texting to inform my team of upcoming events and training tips. I really appreciate the simplicity and the keyword opt-in feature, which allows others to join the group without me having to add them. I can also schedule events ahead of time and set reminders, which is great for time management. The initial setup was pretty simple with customer service assistance. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

the ability for our customers to call or text us at the same number Review collected by and hosted on G2.com.

being able to text from our business number ONLY works when online not when using the app; it looks like it comes from a random number that means nothing Review collected by and hosted on G2.com.

EZ Texting is by far the best sms platform that I have used. I recommend them for anyone that communicated via sms to there clients. Review collected by and hosted on G2.com.

Nothing, the site works perfectly fine the way it is. Review collected by and hosted on G2.com.