ST
Shauna T.
Digital Marketing Coordinator
Mid-Market (51-1000 emp.)
"Easy to use SMS app for Sales Messages"
4.5/5
What do you like best about EZ Texting?

Great features and cost effective. I enjoy using the AI writing to shorten my own writing Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I wish there were better ways to collect new users Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Shauna,

Thank you for your review! We are thrilled to hear that you're enjoying EZ Texting's features and AI Compose.

We appreciate your feedback about list growth tools. If you haven't already tried them out, you might find our Keywords, QR codes, Sign-Up Forms, and Click-to-Text helpful for collecting new contacts. They’re designed to make growing your audience simple and effective. Please reach out if we can offer suggestions on your specific use case.

Thank you again for your review.

Sahil  B.
SB
Sahil B.
CEO
Small-Business (50 or fewer emp.)
"Go to tool for texting"
4.5/5
What do you like best about EZ Texting?

Quick & Easy with good deliverability & affordable Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Nothing Much to say, feels like it can be a little more user-friendly Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Sahil,

Thank you for your review! We’re so glad to hear EZ Texting is your go-to tool for quick, affordable, and reliable messaging. It’s great to know that mass texting is helping you save time and connect more efficiently.

We also appreciate your note on usability. Our team updates the platform frequently based on feedback from users, and we’d love to hear any specifics you'd like to share. You can use the feedback link directly in the app. We value your input and it helps us continue improving the experience for you and others.

Thank you for choosing EZ Texting!

Adam R.
AR
Adam R.
Operations Manager
Mid-Market (51-1000 emp.)
"EZ Texting has been a game changer in my company."
5/5
What do you like best about EZ Texting?

EZ texting makes it so easy for me to message multiple employees at one time. It has saved me so much time. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I wish that I could have multiple people with different number associated with my account. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Adam, Thank you for your review! We’re so glad to hear that EZ Texting has saved you time and made it easier to communicate quickly with your team.

EZ Texting does offer the ability to have multiple numbers and teammates on your account. If you’re interested in setting this up, our support team would be happy to walk you through the available options and find the best fit for your needs.

Thank you for choosing EZ Texting!

C Marcela P.
CP
C Marcela P.
Purchasing Manager
Mid-Market (51-1000 emp.)
"We've been using EZ Texting for our business communications, and it has been a game changer!"
4.5/5
What do you like best about EZ Texting?

We love how easy it is to manage contact lists and send personalized messages. The delivery rates are excellent, and the reporting tools help us track engagement and improve our messaging strategy. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

While EZ Texting offers a convenient way to send mass texts and engage with customers, there are a few areas where the platform could improve. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Thank you for your thoughtful review! We’re thrilled to hear that EZ Texting has made it easy to manage contact lists, send personalized messages, and track engagement.

We’d love to hear more about the improvements you’d like to see. You can share feedback directly through the feedback link in your account or by emailing our team at answers@eztexting.com. Many of our enhancements come directly from user suggestions, so we truly value your input!

Thank you for choosing EZ Texting.

Robin B.
RB
Robin B.
HR Director
Mid-Market (51-1000 emp.)
"Easy to Use, But Opt-Out Message Is Annoying"
5/5
What do you like best about EZ Texting?

I like using EZ Texting because it is easy to use! Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Having to remove the opt out message every time Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Robin,

Thanks for your review! We’re glad to hear that you find EZ Texting easy to use and that it’s helping you communicate efficiently with your team.

We understand that the opt-out message can feel repetitive. To save time, you might consider creating message templates so you don’t have to edit or remove text each time you send a message. If you’d like help setting this please don’t hesitate to reach out to our support team. We’re happy to help you find the best setup for your needs.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"EZ Texting EZ for Organization Emergency Preparedness"
4/5
What do you like best about EZ Texting?

That we now have a way to send out mass texts to our staff due to emergency closures of locations due to weather conditions or road closures. Like that we can upload information through a spreadsheet. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

That is a fairly manual process to update. Other than that everything is great. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Thank you for sharing your feedback! We’re so glad to hear that EZ Texting is helping you quickly reach staff during emergencies like closures and weather events.

We also appreciate your note about the manual process of updating. To help streamline things, many customers take advantage of our integrations and API to reduce manual work and keep contact lists automatically updated. If you'd like, our team would be happy to walk you through options or share some best practices to make updates faster and more seamless.

Thank you again for your review!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Works well and EZ"
4/5
What do you like best about EZ Texting?

I can utilize the app anywhere and get on to send texts to large groups of people Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

You have to monitor how many people are on the texts and make sure you have them up to date so you are not spending extra credits sending to people that are no longer needed. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Thank you for your review! We’re so glad to hear that EZ Texting makes it easy to send messages to large groups and stay connected with your entire workforce from anywhere. We appreciate your note about managing contact lists. Keeping lists updated is a great way to ensure you’re only spending credits on active contacts.

Thank you for choosing EZ Texting!

TH
Tristan H.
Operations Support Manager
Small-Business (50 or fewer emp.)
"Beginner-Friendly"
5/5
What do you like best about EZ Texting?

It's super easy campaign setup process that makes sending messages seamless. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

It sometime has issues sending messages to T-Mobile users Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Tristan, Thank you for sharing your experience! We’re thrilled to hear that the simple campaign setup has made it easy for you to communicate with many people quickly and efficiently.

We appreciate your note about occasional issues with messages to T‑Mobile users. While message delivery can sometimes be impacted by carrier filtering, our team actively works with carriers to ensure reliable delivery. If you continue to see issues, please reach out to our support team. We’d be happy to look into it further for you.

Maria I.
MI
Maria I.
Managing Director
Small-Business (50 or fewer emp.)
"Ez text is great"
4.5/5
What do you like best about EZ Texting?

Ease of use, customer service ability to do on my phone a app Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Inability to see what contact group leads are in Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hello Maria, Thanks for sharing your experience! We’re so glad EZ Texting has made it easy for you to communicate with your leads. We appreciate your feedback about viewing which groups your leads are in. Feel free to reach out to our support team. We'd be happy to walk you through some tips to manage groups effectively in your account.

KM
Kyra M.
Nutrition Services Manager
Small-Business (50 or fewer emp.)
"Amazing Platform!"
5/5
What do you like best about EZ Texting?

EZ Texting is a great platform. It has been the best option for communicating with all of our program recipents. I really enjoy that EZ texting allows us to send out both mass group and individual text messages. As well as have the option to reply to our recipents in real time. The process to integrate contacts into the system is also very easy with endless options for transfer whether you use an excel sheet or another online platform or file type. The customer support is top tier also! They help walk you through all the steps to get started effiencently and even follow up to help if you run into any problem with implementation. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I have no complaints about EZ Texting. It has been a pleasure to use EZ Texting to be communicate with our clients. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

Hi Kyra,

Thank you so much for your fantastic review! We’re thrilled to hear that EZ Texting has been such a great fit for your communication needs and has helped you stay connected with your recipients so effectively.

It’s great to know that our customer support team has been able to assist you in getting started and providing follow-up help when needed. We take pride in offering top-tier support, so your kind words mean a lot to us!

Thanks again for your review!