---
title: EZ Texting Reviews
meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 744 reviews by the users' company size, role or industry
  to find out how EZ Texting works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 744
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# EZ Texting Reviews
**Vendor:** EZ Texting  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 744
## About EZ Texting
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.



## EZ Texting Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. (62 reviews)
- Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. (23 reviews)
- Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. (21 reviews)
- Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. (18 reviews)
- Users love the **ease of managing contacts and personalizing messages** with EZ Texting&#39;s effective features. (17 reviews)
- Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews)
- Time-Saving (15 reviews)
- Simple (13 reviews)
- Automation (10 reviews)
- Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews)

**What users dislike:**

- Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. (20 reviews)
- Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. (8 reviews)
- Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. (8 reviews)
- Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. (6 reviews)
- Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. (5 reviews)
- Campaign Issues (4 reviews)
- Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews)
- Feature Improvements (3 reviews)
- Limited Features (3 reviews)
- Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews)

## EZ Texting Reviews
  ### 1. Works great to reach out to all employees at one time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about EZ Texting?**

It's a great way to reach all employees.  Especially ones who don't use or want to share an email.

**What do you dislike about EZ Texting?**

Wish it didn't give me errors when I use special characters.

**What problems is EZ Texting solving and how is that benefiting you?**

There was only one choice on the above question.  My main use is in HR for contacting employees and communicating across the whole plant.

**Official Response from Kelly Key:**

> Thank you for your review! We're thrilled to hear that the platform has been a valuable communication tool for your HR needs.

We also appreciate your feedback about errors related to special characters. We’d love to learn more about the specific types of errors you're encountering. If you haven’t already, or if you'd like to explore this further, please don’t hesitate to reach out to our support team. Understanding the details will help us work toward a resolution and continue improving your experience.

Thanks again for choosing EZ Texting! 

  ### 2. EZ texting and how it made our work easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reyan O. | Tenant Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about EZ Texting?**

It's accessibility and it's very easy to use.

**What do you dislike about EZ Texting?**

What I don't like about it is that it takes time to understand how to divide text messages.

**What problems is EZ Texting solving and how is that benefiting you?**

It helps us send multiple messages at once and it also gives us suggestions for the messages that we need a reply on.

**Official Response from Kelly Key:**

> Hi Reyan, Thanks so much for your review! We’re so glad to hear that EZ Texting has made your work easier and that you’re finding the platform accessible and easy to use. 

If you'd be open to sharing more details about the challenge you're experiencing with dividing messages, please reach out to us directly or use the feedback link in your account. Our team is always looking for ways to make message creation and management even smoother, so this insight is really valuable.

Thanks for being part of the EZ Texting community!

  ### 3. I like EZ Texting better then emailing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about EZ Texting?**

The dashboard is very professional and easy to use. I really like the reporting feature so I can check opt-in and opt-out. It lets me organize by different groups so categorizing clients is easy. Support is very helpful too! We are using the texting for our marketing funnel and weekly texts to subscribers. So far so GOOD!

**What do you dislike about EZ Texting?**

Since I'm new to texting vs emailing, I have to get used to the credit system.

**What problems is EZ Texting solving and how is that benefiting you?**

My emails are going to SPAM folders and not reaching subscribers to my webinar. It was so frustrating and my marketing guru recommended using EZ Texting and I am SO happy.

**Official Response from Kelly Key:**

> Thank you for your review. It’s awesome to know EZ Texting is making your communication more effective and helping you avoid the spam folder. We’re thrilled the dashboard, reporting, and group organization features are making your life easier, and that our support team has been helpful along the way!

We understand the credit system can take a bit of getting used to, but we’re always here to help if you have questions. Don’t hesitate to reach out anytime you need a hand.

Thanks again for sharing your experience

  ### 4. Very reliable company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about EZ Texting?**

Easy to use interface.  Easy for programmers to work with.  Very affordable.  Good customer support.

**What do you dislike about EZ Texting?**

Restrictions by T-Mobile on how many texts can be sent per day.

**What problems is EZ Texting solving and how is that benefiting you?**

We email and text leads to our real estate clients.  Emails have become a challenge.  Too many emails end up in spam.  As a redundancy we send the real estate agents a text with the leads name and phone number.  It is very easy for the agent to then tap on the phone number and immediately call the new prospect.  Idel for the sales person on the road.

**Official Response from Kelly Key:**

> Hi Mark, Thank you for the great review! We're so glad to hear that EZ Texting’s ease of use, affordability, and developer-friendly interface are making a positive impact on your workflow. We understand the frustration around carrier restrictions. We’re always working to help our customers navigate these limitations while maintaining reliable delivery. Thanks again for your feedback and for trusting EZ Texting as part of your communication strategy!

  ### 5. Easy to use, can mass text, organized!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2025

**What do you like best about EZ Texting?**

The ease of use in texting and mass texting.  Can replenish credits and ready to use after payment. Get confirmation when text goes out and can schedule text in advance.

**What do you dislike about EZ Texting?**

Could be costly if text usage is high, but cost will most likely be the same with other platforms too.  Wish that the platform will take accents for languages, such as Vietnamese.

**What problems is EZ Texting solving and how is that benefiting you?**

No problems currently. Just wish that eventually platform will allow accents for languages, such as Vietnamese.

**Official Response from Kelly Key:**

> Thank you for sharing your feedback! We’re so glad you’re enjoying how easy it is to send and schedule texts, as well as the quick credit replenishment and confirmations.

We appreciate your feedback about support for Vietnamese characters. We’ve shared this request with our product team so they can consider it as we continue improving the platform.

Thank you for being part of the EZ Texting community!

  ### 6. Awesome Biz Dev tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | CMO / CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about EZ Texting?**

I love the immediacy of getting a message to the men in my coaching program. They respond to me and we've built great friendships through the service

**What do you dislike about EZ Texting?**

The app needs work. The contract interface is not as good as it could be. I should be able to set up names easier. 

I can't do a group text from the app and that sucks. Drives me tothe website.

**What problems is EZ Texting solving and how is that benefiting you?**

I can reach my 95 coaching clients in seconds and that's with a 95% view rate.

**Official Response from Kelly Key:**

> Hi David, Thank you for your review! We're thrilled to hear that EZ Texting has helped foster strong connections within your coaching program. We appreciate your feedback about the app experience. While we’re continuously working to improve the mobile app, using EZ Texting through your mobile browser provides full functionality, including the ability to send group texts and manage contacts more easily. This might offer a more seamless experience when you’re on the go. Thanks again for your feedback. 

  ### 7. Top Notch

**Rating:** 5.0/5.0 stars

**Reviewed by:** adam m. | Office Assisant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

I love how you can send multiple people the same text at once, We love the idea you can schedule future texts. Having workers in different parts of the State we like that you can create groups. We have been using this for more than 5 years.

**What do you dislike about EZ Texting?**

Actually no dislikes it is the best i have ever used

**What problems is EZ Texting solving and how is that benefiting you?**

The ability to send out multi texts and schedule future text and get AI to help is the best

**Official Response from Kelly Key:**

> Hi Adam, We’re thrilled to hear that EZ Texting has been your go-to solution for over five years and that features like group messaging, scheduling, and AI Compose are making communication easier for your team.

We truly appreciate your support. Thanks for your feedback! 

  ### 8. Affordable and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren L. | marketing coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about EZ Texting?**

They have many affordable options for small businesses and the layout is simple and easy to navigate

**What do you dislike about EZ Texting?**

doesn't integrate with a lot of crm platforms

**What problems is EZ Texting solving and how is that benefiting you?**

reaching prospecting customers with offers

**Official Response from Kelly Key:**

> Hi Lauren, Thank you for your feedback! We're thrilled to hear that you're finding EZ Texting easy to navigate and that our affordable options are helping your small business connect with prospects effectively. We also appreciate your note about CRM integrations. If there’s a specific CRM platform you'd like to see supported, we’d love to hear from you! Feel free to use the Feedback form in-app or chat with support.  
Thank you for being part of the EZ Texting community!

  ### 9. OK

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about EZ Texting?**

Ability to text from my computer without having to use my phone

**What do you dislike about EZ Texting?**

The membership should be a monthly subscription, not by credits

**What problems is EZ Texting solving and how is that benefiting you?**

texting from my computer using templates without having to text from my cellphone

**Official Response from Kelly Key:**

> Thank you for sharing your feedback! We’re so glad EZ Texting makes it easy to send messages and manage templates right from your computer.

We wanted to let you know that we do offer monthly subscription plans that include 500 credits (and higher). Please reach out to our support team anytime, and we’d be happy to walk you through your options.

Thanks for being part of EZ Texting!

  ### 10. Easiest way to contact tenants in an emergency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherri W. | Housing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

Easiest and fastest way to communicate with tenants, especially in emergencies.

**What do you dislike about EZ Texting?**

Need to click a few times to get to get past groups to get to individual contacts; Would like a better way to identify contacts who have opted out and they should automatically be removed from groups.

**What problems is EZ Texting solving and how is that benefiting you?**

Question above - I do not use for marketing (above) but that was the only option available.  This system makes it easy to communicate with tenants.

**Official Response from Kelly Key:**

> Hi Sherri, Thank you for your review! We’re glad to hear that EZ Texting makes it fast and easy to reach tenants, especially in emergencies. Reliable communication is key, and we’re happy to support that.

We also appreciate your feedback on contact navigation and opt-outs. We’re always looking for ways to improve, and I’ll be sure to share your suggestions with our team.

Thanks again for your review. 

  ### 11. Great Platform for Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bailey G. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about EZ Texting?**

Stored Contacts and Allows you to create groups. Great message viewing area.  Allowing for preplanned messages.
Very easy to use.

**What do you dislike about EZ Texting?**

Employees opting out - I would understand from a business/marketing but for employee messaging, I generally need them to receive it.

**What problems is EZ Texting solving and how is that benefiting you?**

NOT for marketing. For communication with my employees on a mass basis.

**Official Response from Kelly Key:**

> Hi Bailey, Thank you for the great feedback! We’re so glad to hear EZ Texting is helping streamline your internal communication. 
Thank you for trusting EZ Texting for your employee communication needs.

  ### 12. Disappointing Experience with Expired Credits and Poor Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alex K. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about EZ Texting?**

EZ Texting is an a tool for us, IT recruiters, enabling fast, direct communication with candidates. Its mass texting feature is especially useful for reaching multiple candidates about job openings, interview schedules, or status updates, ensuring timely responses in a competitive market. EZ Texting’s automation tools also streamline follow-up messages, keeping candidates engaged throughout the hiring process.

**What do you dislike about EZ Texting?**

Our experience with EZ Texting has unfortunately been very disappointing. Five years ago, we purchased a significant number of credits from them with the assurance from their support team that these credits would not expire, provided we kept our plan active. Following this understanding, we diligently maintained our plan, fully expecting that our credits would be secure.

However, without any prior warning or notification, we recently discovered that our credits had expired. This was both surprising and frustrating, as EZ Texting’s own representatives had clearly communicated that no expiration would apply under our current terms. When we reached out to their support team for assistance, we were met with an unwillingness to help or even consider reissuing the credits. Their lack of accountability for this issue reflects poorly on their customer service and their commitment to customer satisfaction.

The cost implications are also significant. Repurchasing the expired credits would now amount to nearly $3,000 CAD, which is a considerable expense for any business. EZ Texting's refusal to honor their original commitment has left us feeling let down and concerned about the reliability of their services.

For anyone considering EZ Texting, be cautious about promises regarding credit expiration and prepared for the possibility of poor support if an issue arises. This experience has shown us that EZ Texting may not be the reliable partner they claim to be.

**What problems is EZ Texting solving and how is that benefiting you?**

We are extremely disappointed with our experience with this company. They initially assured us—multiple times—that our purchased credits, totaling thousand of dollars, would never expire as long as our account remained active. Despite this confirmation, the credits disappeared without warning, and we were later informed of a their expiry policy. We had held these credits for 5 years (since 2019) without any indication of this limitation. The sudden loss of funds, paired with the lack of support or resolution, has been very frustrating and unprofessional, leaving us questioning the reliability and transparency of this service.

**Official Response from Kelly Key:**

> Hi Alex, 
Thank you for your updated review and feedback. 
We understand that you're currently in touch with our Support Manager, who is reviewing the details of your account. As mentioned, our Support Manager will be following up with you this week with more information and next steps. 

We appreciate your patience as we review the details of our account. Your satisfaction is important to us, and we’re committed to addressing your concerns thoroughly.

  ### 13. I have significant grown my roofing business in just two months using EZ texting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about EZ Texting?**

First of all what I like best is that I’m getting results. I have sales now booked up for months. And the process is extremely easy. And no one knows it’s not coming from my phone.

**What do you dislike about EZ Texting?**

There’s nothing I dislike about EZ texting

**What problems is EZ Texting solving and how is that benefiting you?**

It’s bringing me in new sales. They’re very easy and cost-effective manner.

**Official Response from Kelly Key:**

> Hi Matt, Thank you for sharing your amazing success story! We're thrilled to hear that EZ Texting has helped you significantly grow your roofing business. We appreciate your support and are here to continue helping you drive results.

  ### 14. Just what we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donell T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about EZ Texting?**

EZ Texting has made it easy to communicate with clients without overwhelming our main lines

**What do you dislike about EZ Texting?**

It’s definitely a bit pricey but it’s pretty cool.

**What problems is EZ Texting solving and how is that benefiting you?**

It helps us to just send out the info to everyone

**Official Response from Kelly Key:**

> Hi Donell, Thank you for your review! We're so glad to hear that EZ Texting has made it easier for you to communicate with your clients without putting extra pressure on your main lines. We appreciate your feedback on pricing. Our team is here to help you get the most value from your plan.
Feel free to reach out to our support team anytime! We'd be happy to take a look at your usage and offer personalized suggestions to help you maximize your ROI. Thanks again for being part of the EZ Texting community!

  ### 15. Best Texting app on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill V. | Director of I.T., Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

We love the message templates, once setup you can send multiple professional looking text messages out with ease. very efficent, very smooth. glad we found your app.

**What do you dislike about EZ Texting?**

I see no downsides to the app, works as we need it to.

**What problems is EZ Texting solving and how is that benefiting you?**

direct messaging customers so that they can reply at their leisure is better than annoying phone calls

**Official Response from Kelly Key:**

> Hi Bill, Thank you for your review! We're thrilled to hear that you love our message templates and find EZ Texting efficient to use. We're glad you found us too!

If you ever need anything, we’re here to help. 

  ### 16. EZ Texting makes texting easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine G. | Volunteer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about EZ Texting?**

Creating new texts based on previously sent messages, messaging with individuals.

I very much like being able to schedule texts that are sent at a later time.

Customer support has always been very helpful when I needed assistance.

**What do you dislike about EZ Texting?**

The recurring feauture seems really good, but when I use it and need to delete one of the recurrences, it seems to mess the whole thing up. I have not tried in a while so I should do that to see if it has changed.

**What problems is EZ Texting solving and how is that benefiting you?**

It allows me to create and schedule texts to the members of my non-profit letting them know important information about meetings or cancellations.

**Official Response from Kelly Key:**

> Hi Christine, 
Thank you for sharing your thoughtful feedback! We’re so glad to hear that EZ Texting has been a helpful tool for keeping your members informed and connected. Scheduling messages and reusing previous texts can be a huge time-saver, and it’s wonderful to know that our support team has been there when you need assistance.

We appreciate your input on the recurring feature. We’re always working to improve, so please do try it again, and if you run into any issues, our support team would be happy to help. 

  ### 17. Its pretty user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pam A. | Care Ministry Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about EZ Texting?**

Sending one text to reach the church members

**What do you dislike about EZ Texting?**

It cost extra to add a photo or logo. The cost could be a little better. I was going to look into Clearstream texting for $30 a month.

**What problems is EZ Texting solving and how is that benefiting you?**

Less people to contact on a daily basis. I also don't have to use my personal phone number.

**Official Response from Kelly Key:**

> Hi Pam, Thanks for your feedback! We’re glad to hear that EZ Texting makes it easy to reach your church members and helps you communicate efficiently without using your personal number.

We understand pricing is an important factor, especially when sending MMS messages. If you're open to it, please reach out to answers@eztexting.com. Our team would be happy to help you forecast your credit usage and ensure you're on the plan that best fits your needs. We look forward to assisting you! 

  ### 18. EZ Texting is Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Valerie M. | VP of HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about EZ Texting?**

We use it for communication purposes for front line workers. Set up is easy, its easy to use to communicate with front line workers. It also gives you a bounce ratio so you can see who didn't get the message. Customer Support is good - all you have to do is reply to an email.

**What do you dislike about EZ Texting?**

On going administration can be time consuming as you have to put the new hires into the system manually. if you send a link, it is more apt to bounce back as spam.

**What problems is EZ Texting solving and how is that benefiting you?**

I communicate with employees. The last question would only let me choose marketing.

**Official Response from Kelly Key:**

> Hi Valerie, Thank you for sharing your feedback and experience with EZ Texting! We're delighted to hear that the platform has been effective for keeping your front-line teams connected. It’s also great to know that our customer support team has been helpful. We appreciate your insights on manual administration and message deliverability with links. We're always working to improve the platform, so feedback like yours is invaluable. If you'd like, please reach out to our support team at answers@eztexting.com—they’re ready to help with any tips or adjustments to improve deliverability and make things easier for you!

  ### 19. This platform is easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** MS Brands LLC S. | Director of Special Events, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about EZ Texting?**

Very user friendly and does exactly what it needs to do.

**What do you dislike about EZ Texting?**

Nothing to dislike about it. It works as it's supposed to.

**What problems is EZ Texting solving and how is that benefiting you?**

It's helping drive more sales for my events.

**Official Response from Kelly Key:**

> Thank you for the awesome review! We're so glad to hear that you find EZ Texting easy to use and that it’s doing exactly what you need. That’s what we strive for!

We appreciate your support and are happy to have you with us.

  ### 20. Quick and Easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen B. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

I love that I can have different templates for all the reasons I text people.  That make is quick and easy!

**What do you dislike about EZ Texting?**

There's not really anything I don't like about it.

**What problems is EZ Texting solving and how is that benefiting you?**

Times savings:  I don't have to leave voicemail messages when trying to reach clients for simple things and wait for a call back.

**Official Response from Kelly Key:**

> Hi Karen, Thanks for your great review! We're so glad you love the templates and that EZ Texting makes messaging quick and easy for you.

  ### 21. Great way to Text Blast

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about EZ Texting?**

Ease of use.   I like that it is also a contact database.
  FYI -  I am the administrator for James  Kimball's  Account

**What do you dislike about EZ Texting?**

I  don't like the 2nd review. it's a waste of time when you are already proofing a text while you type

**What problems is EZ Texting solving and how is that benefiting you?**

Saves a lot of time getting information out to our team

**Official Response from Kelly Key:**

> Thank you for taking the time to share your experience. We're so glad to hear EZ Texting is helping you save time and easily get important updates out to your team. We also appreciate your feedback about the second review step. Your input helps us continue improving the experience, and we'll be sure to pass it along to our product team.

Thanks again for being part of the EZ Texting community!

  ### 22. durable and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** TRENT C. | sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about EZ Texting?**

easy and professional. straight to the point

**What do you dislike about EZ Texting?**

the amount of credits needed for multi media messages. i have to find ways around that

**What problems is EZ Texting solving and how is that benefiting you?**

reaching out o existing customers

**Official Response from Kelly Key:**

> Hi Trent, We’re glad to hear EZ Texting has been a reliable solution that helps you efficiently connect with your customers.

We appreciate your note about MMS, and we’re always exploring ways to deliver more value to our users. In the meantime, feel free to reach out to our team for tips on optimizing your credits. We’re happy to help!

  ### 23. EZ Texting Usage as an Non-Profit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about EZ Texting?**

Price. We are a not for profit organization. It is fairly priced.

**What do you dislike about EZ Texting?**

A bit different to navigate than other platforms but OK once you have had some experience with it.

**What problems is EZ Texting solving and how is that benefiting you?**

Keeping our members up to date on meetings and events.

**Official Response from Kelly Key:**

> Thank you for your review! We’re glad to hear that EZ Texting has been a cost‑effective solution for your nonprofit. We appreciate your note about navigating the platform. If you ever need tips or a walkthrough to save time, our support team is always happy to help.

Thank you for choosing EZ Texting to stay connected!

  ### 24. Great tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about EZ Texting?**

It's user friendly and it reaches a large audience.

**What do you dislike about EZ Texting?**

Have not had an issue so far easy to upgrade if needed.

**What problems is EZ Texting solving and how is that benefiting you?**

It is reaching a large number of audience

**Official Response from Kelly Key:**

> Thank you for your review! We’re so glad to hear you find EZ Texting user-friendly and effective for reaching a large audience. We look forward to continuing to support your success.

  ### 25. {"type":"object","properties":{"translation":{"type":"string"}}}

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeanne H. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

I am able to text employees about delayed opening or office closed during bad weather. Able to reach out and say Merry Christmas etc. throughout the year.

**What do you dislike about EZ Texting?**

I have no issues with EZ texting. I only use it to communicate with employees.

**What problems is EZ Texting solving and how is that benefiting you?**

Contact employees easily.

**Official Response from Kelly Key:**

> Hi Jeanne, Thanks for your review! We’re glad EZ Texting makes it easy for you to quickly communicate with employees, especially during important updates like weather delays.

We appreciate your support—let us know if we can help with anything!

  ### 26. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindy  S. | Assistant General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about EZ Texting?**

I like how easy EZ text is to use. I Highly recommend this program.

**What do you dislike about EZ Texting?**

I sometimes struggle with sending a text to one specific user.

**What problems is EZ Texting solving and how is that benefiting you?**

We often need to contact client directly and this program allows us to do that.

**Official Response from Kelly Key:**

> Hi Mindy, Thank you for your feedback! We're so glad to hear that you find EZ Texting user-friendly and easy to use. We appreciate your recommendation. If you're having any trouble sending texts to a specific user, our support team would be happy to assist. Feel free to reach out. We're here to help! 

  ### 27. Absolutely love it. It uses AI which can formulate any message in the tone you would like to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about EZ Texting?**

It's Very professional and easy to navigate. It allows you  to send messages to groups of people for every Holiday, announcement, invitations and so in.

**What do you dislike about EZ Texting?**

There is nothing I dislike. Any questions you may have gets answere dright away with a live agent via text.

**What problems is EZ Texting solving and how is that benefiting you?**

It allows everyone at my fingertips. It stores all the numbers and allows me to have full control of who is to stay in the group text and who is to go when I need to disenroll members.

**Official Response from Kelly Key:**

> Thank you for your review! We're thrilled to hear that you love EZ Texting, the ease of use, and AI Compose. We’re also glad to know that our support team has provided quick and helpful responses via live chat. Your feedback means a lot to us, and we're grateful to have you as part of the EZ Texting community.

  ### 28. Ez Texting for Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carla Shane M. | Executive Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2024

**What do you like best about EZ Texting?**

I like that I can send in a message to our leads easily. Also the interface is easy to figure out. It helped us alot in establishing relationship with our clients.

**What do you dislike about EZ Texting?**

The contacts get messed up when uploading new set of contacts. The credits is too much especially on group texts.

**What problems is EZ Texting solving and how is that benefiting you?**

Communication and constant follow ups with our clients. As well as making last minute announcements and reaching out to clients. We can easily adddress client's concerns through the ease of sending out mesaages.

**Official Response from Kelly Key:**

> Thank you for sharing your experience with EZ Texting! We're thrilled to hear that the platform has made it easier for you to establish and maintain relationships with your clients. 

We are sorry to hear about any issues you have when uploading contacts and we’d love to look into this further for you. Please reach out to answers@eztexting.com so we can take a look at your account. Thanks again for your feedback!

  ### 29. Love ez text

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2025

**What do you like best about EZ Texting?**

It’s super easy and convenient to use. I love I can upload spreadsheets and create lists.

**What do you dislike about EZ Texting?**

That we have to pay , laugh out loud !!!

**What problems is EZ Texting solving and how is that benefiting you?**

Can blast people without giving my personal number out.

**Official Response from Kelly Key:**

> Thanks so much for the review! We’re happy to hear you’re finding EZ Texting easy to use and that you can stay connected without needing to share your personal number.

  ### 30. Easy and Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about EZ Texting?**

Getting everyone entered in and being able communicate with out crews in the field is awesome..

**What do you dislike about EZ Texting?**

I would like to remove names of those that opt out vs having them in the contacts but a slash line in their name.  But that is so minor.

**What problems is EZ Texting solving and how is that benefiting you?**

instant communication.

**Official Response from Kelly Key:**

> Thank you for the review! We're so glad to hear that EZ Texting is helping you stay connected with your crews in the field. 

We appreciate your feedback about contact management. While opted-out contacts are kept in your list to help ensure compliance, we understand your point and will share this with our product team as we look for ways to improve the user experience.

Thanks again for being part of the EZ Texting community!

  ### 31. Overall a good experience and easy service to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about EZ Texting?**

Getting started was extremely easy. After signing up you select a phone number to use and upload your existing contacts using their sample Excel sheet. Very easy to do. The service itself was easy to get the hang of. Putting together text campaigns and scheduling them was simple and they were always sent out quickly. Overall a good experience.

**What do you dislike about EZ Texting?**

I ran into a few problems when sending texts. I had some texts get flagged for review. Even though all my texts passed the review process fairly quickly, it was annoying to have that delay and to have to login to resend the text after the review process was done.

**What problems is EZ Texting solving and how is that benefiting you?**

I used EZ Texting when helping a real estate company run a game/contest for their clients. EZ Texting made it easy to create, schedule, and send the messages I needed to. The contest has wrapped up and was a success largely in part due to being able to easily communicate with all those participating.

**Official Response from Kelly Key:**

> Thank you for sharing your review! We're thrilled to hear that getting started and running campaigns with EZ Texting was a smooth experience. It's great to know that our platform helped make your real estate contest a success! We appreciate your feedback on the text review process. While this security measure is in place to protect all customers and their audience, we understand it can be frustrating.  Our team works to remove these delays as quickly as possible. If you have any further suggestions or need assistance, please reach out. Thanks again for sharing your feedback!

  ### 32. Great solution for small business text communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe A. | Crop Agronomist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about EZ Texting?**

Mobile and web/desktop based platfrom.  Easy navigation to construct messages.

**What do you dislike about EZ Texting?**

Message creation not yet capable to app on ios.

**What problems is EZ Texting solving and how is that benefiting you?**

Mass group texting that does not give recipient visibility to everyone else on the distribution list.

**Official Response from Kelly Key:**

> Hi Joe, Thank you for your review! We're thrilled to hear that EZ Texting has been a valuable solution for your business. We appreciate your feedback regarding the iOS app. Our team is always working to improve the user experience, and insights like yours help guide future updates.
If there’s anything we can do to enhance your experience further, please don’t hesitate to reach out.

  ### 33. It's Easy, Reliable, and User-friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about EZ Texting?**

I utilize EZ Texting up to multiple times a month. Mass texting is a breeze, adding and editing contact groups is great, individual texting is nice, and straight-forward usage. Credits are shown and you can understand what's being charged, why, and when.

**What do you dislike about EZ Texting?**

Customer support was a little iffy at first but everything worked out within a month.

**What problems is EZ Texting solving and how is that benefiting you?**

Mass texting, helps get the messages out efficiently.

**Official Response from Kelly Key:**

> Thanks for your review! We’re happy to hear that EZ Texting makes mass texting simple and efficient for you. Transparency with credits and charges is something we prioritize, so we’re glad you find it easy to understand.
We appreciate your patience with customer support and are glad everything worked out! If you ever need assistance, we’re always here to help.

  ### 34. Use the software/app to communicate with the staff and other important groups.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about EZ Texting?**

The application is easy to use and they have great customer service.

**What do you dislike about EZ Texting?**

I have been using EZ Texting for a few years now and have not had any negative experiences.

**What problems is EZ Texting solving and how is that benefiting you?**

I have to send reminders to several groups of people at different times. I can easily schedule the reminders ahead of time to keep everyone on task.

**Official Response from Kelly Key:**

> Thank you for sharing your experience! We’re thrilled to hear that EZ Texting has been a reliable tool for communicating with your staff and key groups over the years. Making messaging simple and efficient is what we strive for, so it’s great to know the platform has been easy to use and that our customer support team has met your expectations.

We truly appreciate your loyalty and support! Thanks again for your feedback. 

  ### 35. No issues. Kind of expensive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about EZ Texting?**

Auto drip campaigns. Easy to set up. Stil costly

**What do you dislike about EZ Texting?**

I don't like that it's so expensive. I've asked several times if a representative will help me decide on a different package to cut cost, but I never get an answer back

**What problems is EZ Texting solving and how is that benefiting you?**

EZ Texting is nice because I can send group text 200 people and remind them about meetings

**Official Response from Kelly Key:**

> Thank you for your feedback! We’re glad to hear that drip campaigns and group messaging are helping you stay connected and send important reminders.

We’re sorry to hear that you haven’t received a response about finding a plan that better fits your needs. Please reach out to us at answers@eztexting.com, and we’ll work with you to explore the best pricing options.

We appreciate your support and look forward to assisting you!

  ### 36. Marketing Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about EZ Texting?**

It can send out mass texts and can be schedules.

**What do you dislike about EZ Texting?**

The letter count is often too small for my message.

**What problems is EZ Texting solving and how is that benefiting you?**

It gets alerts out to all of the brokers in our office right away.

**Official Response from Kelly Key:**

> Thanks so much for your review! We're glad EZ Texting is helping you quickly get alerts out to your brokers. That's exactly what we aim for.

Regarding the character limit: SMS message length is determined by industry standards, which typically cap messages at 160 characters. If you need more space, we recommend sending your message as an MMS, which allows for a much higher character count and can include images too.

Thanks again for your feedback. We’re happy to have you with us!

  ### 37. I think its kinda of pricy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about EZ Texting?**

that I can add links to the message so customers can click the link to see full info

**What do you dislike about EZ Texting?**

how pricey it is. I wish it was less expensive

**What problems is EZ Texting solving and how is that benefiting you?**

At first I didn't know how the credits worked or that I needed to keep it under a certain amount of characters

**Official Response from Kelly Key:**

> Hi there, Thank you for your feedback! We're glad to hear that you find the ability to add links helpful for sharing full information with your customers.

We understand that pricing is an important factor, and we want to ensure you're on the best plan for your needs. Our support team would be happy to review your usage and explore options that might better fit your sending needs. Feel free to reach out to answers@eztexting.com. 

We appreciate you taking the time to share your experience. 

  ### 38. Makes my job a lot easier to stay connected with my employees!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmen p. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about EZ Texting?**

EZ texting is a great tool to stay connected with employees, clients/customers. I like that I can schedule when to send out the text messages and I get notified immediately when I have a new notification. I also like how easy it is to create teams, which helps me stay organized by only reaching out to certain contacts.  I would highly recommend every business to use EZ texting.

**What do you dislike about EZ Texting?**

The only problem I can think of is if it can allow sending one message instead of 2 text messages, maybe increasing the word headcount to 200-300.

**What problems is EZ Texting solving and how is that benefiting you?**

Helps me communicate with my employees. I receive responses right away.

**Official Response from Kelly Key:**

> Thank you for your review. We're thrilled that EZ Texting has made it easier for you to stay connected with your employees! We are honored to have your recommendation.

We understand the desire for a larger character limit. The length of SMS messages is determined by carrier standards to ensure compatibility and reliable delivery across all networks. If you're up for it, please feel free to contact our support team. We'd be happy to learn more about your use case and offer suggestions.

Thanks again for taking the time to provide your feedback! 

  ### 39. An absolute Game Changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will R. | Pastor of Youth and Young Adults, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about EZ Texting?**

All of the parents that our on my text list for our youth group love EZ Text because then they dont have to click an app or check there email to get updates, the text goes right to their phone and it's the first thing they see! It's also so easy to use and looks very professional!

**What do you dislike about EZ Texting?**

I honestly dont have any downsides to this app. It is so helpful.

**What problems is EZ Texting solving and how is that benefiting you?**

It is helping the problem of communication. We live in a day and age where communication is very complicated and diverse. I love that EZ text is central and everyone recieves a text with ease.

**Official Response from Kelly Key:**

> Hi Will, Thank you so much for your review! We are thrilled to hear that you and your youth group are enjoying EZ Texting. Making communication easy and effective is our goal! 

  ### 40. The Hive Salon Studios salon suites communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about EZ Texting?**

Based broadcast texting to my tenants. Group texting would be bad. One to one texting is the only way to go.

**What do you dislike about EZ Texting?**

I can't use my number in my own zip code.

**What problems is EZ Texting solving and how is that benefiting you?**

Communication with my customers and prospects

**Official Response from Kelly Key:**

> Hi Brent, Thank you for your feedback! We’re so glad EZ Texting is helping you stay connected with your tenants through 1:1 texting. We also appreciate your note about not being able to use a number in your zip code. That’s definitely something we’d love to look into for you. Feel free to reach out to our support team at answers@eztexting.com, and we’ll be happy to explore your options and see what’s possible.Thanks again for your review. 

  ### 41. As The Title Say EZ texting

**Rating:** 5.0/5.0 stars

**Reviewed by:** David a. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about EZ Texting?**

Great Customer Service to help with questions... Simple Program to use EZ and affordable

**What do you dislike about EZ Texting?**

There is number to dislike price , service EZ to text

**What problems is EZ Texting solving and how is that benefiting you?**

Communicating fast and simple

**Official Response from Kelly Key:**

> Hi David, Thank you for the review! We're so glad to hear that you're enjoying the simplicity, affordability, and especially the support from our customer service team. It’s great to know EZ Texting is helping you communicate quickly and easily. That’s exactly what we’re here for!

  ### 42. EASY TO SETUP & USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about EZ Texting?**

Easy to setup & use.  Great for custom frequency of use.

**What do you dislike about EZ Texting?**

There are some features that I don't use.

**What problems is EZ Texting solving and how is that benefiting you?**

Keeping in touch with clients as a group.

**Official Response from Kelly Key:**

> Thank you for the great review! We're so glad to hear that EZ Texting has been easy to set up and fits your communication needs. We appreciate your feedback about the features. Our goal is to provide tools that support a variety of use cases, but we’re always looking to improve based on what our users find most helpful. Thanks again for choosing EZ Texting to stay connected with your clients

  ### 43. Good Text App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Demone A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about EZ Texting?**

All features are easy to use and understand.

**What do you dislike about EZ Texting?**

none everything works pretty good and we are happy

**What problems is EZ Texting solving and how is that benefiting you?**

Notifying our customers in real-time vs. having to rely on emails that may go to SPAM!

**Official Response from Kelly Key:**

> Hi Demone, thank you for your review! We're so glad to hear that EZ Texting is easy to use and helps you reach your audience quickly and reliably. If you ever have suggestions or need assistance, please reach out. 

  ### 44. Simple onboarding and great product to keep in touch iwht customers and potential customers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about EZ Texting?**

Easy to use, easy to set follow up campaigns.

**What do you dislike about EZ Texting?**

Credits are a little confusing. Charges more even though you are under the character count?

**What problems is EZ Texting solving and how is that benefiting you?**

Simple bridge to communicate with customers.

**Official Response from Kelly Key:**

> Thank you for your review! We’re thrilled to hear that you find our platform easy to use and helpful for staying in touch with your customers.  We also appreciate your feedback regarding credits. We understand that the credit system can sometimes be confusing, especially when the message appears to be under the character count. This can sometimes happen if the message includes special characters or emojis. Feel free to contact us at answers@eztexting.com and we'll be happy to take a look at your messages to confirm the credit usage. 
Thanks again for your feedback!

  ### 45. Very easy to use. No training needed and can upload a load of contacts from a database or excel.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexis D. | Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about EZ Texting?**

How easy it is to use and the delivery reports it gives. That showed me how many customers phone numbers were bounced or saw the message and did not respond.

**What do you dislike about EZ Texting?**

The only thing is that i wish it there was a delivery report after 12 hours of the people that ignored the message.

**What problems is EZ Texting solving and how is that benefiting you?**

I do not have to remind people of scheduled dates with cards and waste a stamp that costs  more money. It is much quicker than waiting for the people to confirm if the post office ever delivered the card to begin with.

**Official Response from Kelly Key:**

> Hi Alexis, 
Thank you for your review! We're thrilled to hear that you find EZ Texting very easy to use and that the ability to upload contacts and view delivery reports has been helpful.

A delivery report for unengaged contacts is an excellent suggestion. We have shared your feedback with the product team. Feedback like yours is invaluable as we strive to improve our platform.

Thanks again for your input and for choosing EZ Texting. If you need any assistance, please feel free to reach out.

  ### 46. EZtexting Enhanced our Communication Channels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ferdinand F. | Adjunct Professor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about EZ Texting?**

We needed a secure and easy to use SMS Text solution to engage our customers. EZTExt made it simple and easy to do.  I like that we are vetted and carrier approved.

**What do you dislike about EZ Texting?**

In a world where every message matters, EZTExt  transforms ordinary communication into an extraordinary experience.

**What problems is EZ Texting solving and how is that benefiting you?**

Fraud awareness for our customers.

**Official Response from Kelly Key:**

> Hi Ferdinand, Thank you for your thoughtful review! We’re so pleased that EZ Texting has provided a secure, user-friendly solution for engaging with your customers. We also love your perspective that every message matters—it's inspiring to hear how our platform has helped you create meaningful connections, especially in promoting fraud awareness.

If there’s anything we can do to enhance your experience further, please don’t hesitate to let us know.

  ### 47. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about EZ Texting?**

Eztexting is described as their name EASY. The platform is great and I have reached so many customers with its help. If you are looking for a text service look no further. This one is great!!!

**What do you dislike about EZ Texting?**

Multiples payment plan but other than that no complaints

**What problems is EZ Texting solving and how is that benefiting you?**

Outreaching

**Official Response from Kelly Key:**

> Thank you for your review!  It’s fantastic to know that EZ Texting has helped you successfully reach so many customers and support your outreach efforts. If you ever need assistance or have more suggestions, we’re here to help.

  ### 48. Amazing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vance M. | Vice President associate Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about EZ Texting?**

I have been an ez Text client for years. It is an easy and fail proof way of effectively contacting any size group with the need to drop the message at a spcific time.

**What do you dislike about EZ Texting?**

There is nothing I don't like about the product.

**What problems is EZ Texting solving and how is that benefiting you?**

Effective communication with my team and prospects.

**Official Response from Kelly Key:**

> Hi Vance, Thank you so much for your review and loyalty over the years! We're thrilled to hear that you've found our platform reliable and effective for your messaging needs. We’re here to support you and keep making communication easy and efficient!

  ### 49. EZ Texting Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank C. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about EZ Texting?**

EZ Texting is very user friendly and the response rates are much higher than other programs we have used

**What do you dislike about EZ Texting?**

I wish EZ text would incorporate email also

**What problems is EZ Texting solving and how is that benefiting you?**

We have trouble connectign with people via phone so using EZ text greatly increases our response rate whihc increases sales for us

**Official Response from Kelly Key:**

> Hi Frank, Thank you for sharing your review! We’re thrilled to hear that EZ Texting has helped improve response rates and boost sales by making it easier to connect with your audience. 

We appreciate your suggestion on incorporating email capabilities—your input is invaluable as we consider ways to enhance our services. If you have any more ideas or need further assistance, please don’t hesitate to reach out. We’re here to support your success!

  ### 50. great for businesses that can filter then download a group of contacts easily

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gideon L. | Direct marketing organic grass-fed products, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about EZ Texting?**

Works great for any size business with the upload of contacts, buying credits ETC. I use this platform almost daily!

**What do you dislike about EZ Texting?**

Does not have call features which some businesses might need.

**What problems is EZ Texting solving and how is that benefiting you?**

Helps growth if you have texting abilities

**Official Response from Kelly Key:**

> Hi Gideon, We're thrilled to hear that EZ Texting has been a valuable tool for your business and that you use it almost daily. It’s great to know the contact management and credit purchase features support your needs effectively. Thank you for your review! 


## EZ Texting Discussions
  - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote
  - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote
  - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote
  - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote
  - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote

- [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-21+13%3A37%3A15+-0500&secure%5Bsession_id%5D=7b79bc96-7315-4759-8ca1-ed3869976a5d&secure%5Btoken%5D=e0a5d0b64f8e31b85d3a679790b43e6632aedf30352820985b91ff7cbdf1c256&format=llm_user)
## EZ Texting Integrations
  - [API](https://www.g2.com/products/api/reviews)
  - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)

## EZ Texting Features
**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Messaging - RCS Business Messaging**
- Personalization
- Rich Media
- Interactive Messages
- Branded Templates
- Automation
- Conversational RCS
- Transactional RCS
- Promotional RCS

**Security / Verification - RCS Business Messaging**
- Verified Sender
- Encryption
- Authentication

**Analytics / Deliverability - RCS Business Messaging**
- Read Receipts
- Analytics
- SMS Fallback

**SMS Platform**
- Reporting
- Automation
- Text-to-Landline
- Short Codes
- API Integration

**AI - RCS Business Messaging**
- AI

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - SMS Marketing**
- AI SMS

**AI Content Generation - SMS Marketing**
- AI SMS

## Top EZ Texting Alternatives
  - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,867 reviews)
  - [Avochato](https://www.g2.com/products/avochato/reviews) - 4.4/5.0 (193 reviews)
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,467 reviews)

