--- title: EZ Texting Reviews meta\_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 744 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### EZ Texting Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. [(62 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283276&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. [(23 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283148&qs=pros-and-cons#reviews) Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. [(21 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283532&qs=pros-and-cons#reviews) Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. [(18 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283352&qs=pros-and-cons#reviews) Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. [(17 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283099&qs=pros-and-cons#reviews) Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. [(20 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283485&qs=pros-and-cons#reviews) Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. [(8 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283365&qs=pros-and-cons#reviews) Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. [(8 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283470&qs=pros-and-cons#reviews) Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. [(6 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283248&qs=pros-and-cons#reviews) Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. [(5 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1282871&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EZ Texting ##### 1. Ease of Use Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. [ See 62 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283276&qs=pros-and-cons#reviews) See Related User Reviews CD Charla D. Mid-Market (51-1000 emp.) 5.0/5 "EZ Texting has been a game changer!" What do you like about EZ Texting? EZ Texting has made it simple and affordable to reach out to our staff members and participants as well as their families when we need to get informat MA Marcin A. Mid-Market (51-1000 emp.) 5.0/5 "Very Easy User friendly system and top notch Customer Service" What do you like about EZ Texting? Easy of use, flexible options, easy onboarding. Supeb Customer Service ##### 2. User-Friendly Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. [ See 23 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Very Easy to Use and User-Friendly" What do you like about EZ Texting? It's very easy to use and user friendly. The service is efficient and helps get out important, critical messages quickly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "EZ Texting Makes SMS Opt-In Simple and User-Friendly" What do you like about EZ Texting? I appreciate how we can manually add phone numbers to EZ Texting without needing the subscriber to go through an opt-in authentication process. We als ##### 3. Easy Communication Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. [ See 21 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Organized Group Texting with Easy Spreadsheet Uploads and Smart Tagging" What do you like about EZ Texting? I like that I can create groups for texting and communicating with different program participants. I also like how easy it is to upload spreadsheets w EW Eric W. Mid-Market (51-1000 emp.) 2.5/5 "Dependable Communication for Internal Messaging" What do you like about EZ Texting? EZ Texting makes it easy for our company to communicate urgent information within our company, like weather closures and other safety related issues. ##### 4. Easy Setup Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. [ See 18 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283352&qs=pros-and-cons#reviews) See Related User Reviews TH Teri H. 5.0/5 "Game-Changer for Customer Communication" What do you like about EZ Texting? I find EZ Texting to be an absolute game changer for our business. It's completely changed the way we communicate with our customers and new clients. ![Jesus A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus A.") JA Jesus A. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Mass Texting, Unmatched Convenience" What do you like about EZ Texting? I like using EZ Texting for mass texting students and families in our program because it offers fast, accessible communication. The ease of use and co ##### 5. Helpful Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. [ See 17 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283099&qs=pros-and-cons#reviews) See Related User Reviews JD Jim D. Small-Business (50 or fewer emp.) 4.0/5 "Prioritized Notifications" What do you like about EZ Texting? EZ Texting continues to be a great tool to use in my Emergency Management notification process. ![Kristin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin V.") KV Kristin V. Small-Business (50 or fewer emp.) 4.5/5 "Helpful Experience with Nothing to Dislike" What do you like about EZ Texting? Helpful, makes it easy to communicate with team ### 5 Cons or Disadvantages of EZ Texting ##### 1. Expensive Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. [ See 20 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283485&qs=pros-and-cons#reviews) See Related User Reviews EW Eric W. Mid-Market (51-1000 emp.) 2.5/5 "Dependable Communication for Internal Messaging" What do you dislike about EZ Texting? We lost some of our credits after a change or update to EZ Texting's website. Unused credits don’t roll over, and the annual cost is quite expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "EZ Texting Makes SMS Opt-In Simple and User-Friendly" What do you dislike about EZ Texting? The fact that monthly credits do not accumulate. When we have to send a text message that is outside of our normal message cadence, we are often force ##### 2. Not Intuitive Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. [ See 8 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283365&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay T.") LT Lindsay T. 3.5/5 "Excellent for Employee Communication, Needs Better Contact Management" What do you dislike about EZ Texting? I wish that adding contacts was a little bit more user-friendly and not a multi-step process. Being able to extract the details needed from an Excel d ![Pastor Kristin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pastor Kristin W.") PW Pastor Kristin W. Small-Business (50 or fewer emp.) 4.0/5 "Great MMS Features for Churches, But App Needs Improvement and Pricing Is High" What do you dislike about EZ Texting? It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS). T ##### 3. SMS Issues Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. [ See 8 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283470&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Organized Group Texting with Easy Spreadsheet Uploads and Smart Tagging" What do you dislike about EZ Texting? I don’t like that when I add an image or other attachment to a text message, it uses more credits than sending a standard text. OY Olivia Y. 4.0/5 "Convenient and Effective Client Communication" What do you dislike about EZ Texting? We have two phone numbers, and we are unsure how to send group messages from the second number. ##### 4. Sending Issues Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. [ See 6 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283248&qs=pros-and-cons#reviews) See Related User Reviews ![Mr. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr. S.") MS Mr. S. 5.0/5 "Effortless Setup, Time-Saving Solution" What do you dislike about EZ Texting? I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is ![Lloyd A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lloyd A.") LA Lloyd A. Small-Business (50 or fewer emp.) 5.0/5 "One of the best bang for your buck text messaging apps in the market." What do you dislike about EZ Texting? What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came ##### 5. Reporting Issues Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. [ See 5 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1282871&qs=pros-and-cons#reviews) See Related User Reviews ![Ron P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron P.") RP Ron P. 4.0/5 "Great Reminder Tool with Easy Mass Texting" What do you dislike about EZ Texting? I find the learning curve a bit challenging. You kinda have to play with it for a while to see which way is best for you. I think it could be improved KG Kevin G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Customer Facing Communications" What do you dislike about EZ Texting? While EZ Texting is easy to use, some of the more advanced features feel limited unless you move to higher pricing tiers. Reporting and analytics coul ![Brittany V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany V.") BV Brittany V. Administrator Mid-Market (51-1000 emp.) 10/21/2025 "Effortless to Use—No Complaints So Far" 5/5 What do you like best about EZ Texting? I like that it is so easy for people to join. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? I haven't found anything that I don't like yet. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? EZ texting will allow us to get information out to a lot of people very quickly. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11841943/official_response/edit) Hi Brittany, We’re so glad to hear that EZ Texting has been effortless to use and that it’s helping you quickly share information with your audience. We truly appreciate your feedback and look forward to continuing to support your success. Thank you for your review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 8/19/2025 "The ease to use EZ Texting is amazing. Support is quick to reach back out and assist." 5/5 What do you like best about EZ Texting? It is neat organized and easy to navigate through. Customer Support is really easy to contact and assist in a timely manner. There are lots of features that are in the application that make the program easy to utilize. It is also easy to implement when reaching out to people we need to connect to. This program is easy to integrate on a day to day basis as I use this program 5-10 times a day. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The mobile app sometimes does not work very well. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Reaching out to Multiple People at once and having contact numbers merged immediately off of an excel word document. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11567712/official_response/edit) Thank you for your thoughtful review! We’re happy to hear you find EZ Texting easy to use, well-organized, and supported by a responsive customer care team. We appreciate your note about the mobile app. For wider access to features and full functionality on the go, we recommend using EZ Texting through your mobile browser. Our team is always here if you’d like assistance or tips to make mobile use even easier. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Agent/Administrator Mid-Market (51-1000 emp.) 9/14/2025 "User" 5/5 What do you like best about EZ Texting? The fact that I am able to get in contact with customers and recruits that typically do not pick up a phone number that they do not know. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Not being able to save or highlight a message that I need to go back to later. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Getting in contact with more clients and customers Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11678295/official_response/edit) Hi Anna, Thank you for sharing your feedback! We’re glad to hear EZ Texting is helping you connect with more customers and recruits who might not otherwise answer a call. Regarding your note about saving or highlighting messages, you can actually mark messages as unread in your inbox, which makes it easy to return to them later for follow-up. If you’d like, our support team would be happy to walk you through how that works or explore any other ways we can help improve your experience. Please don’t hesitate to reach out. We’re here to help! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 10/10/2025 "Good App for mass texts" 4.5/5 What do you like best about EZ Texting? Being able to create different groups for multiple business locations. Makes it easier to send out important texts to certain group of people. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Every time I try to login, a security alert pops up and makes accessing the website harder. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? The major problem EZ Texting is solving for me is when employees try to say they did not receive certain messages and I can show the delivery report as proof it was received. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11793488/official_response/edit) Thank you for your review! We’re so glad to hear that creating groups for your different business locations has made communication easier and more organized. It’s great to know that delivery reports are also helping you ensure messages are received and providing added accountability. We’re sorry to hear about the security alerts when logging in. We’d love to help resolve that for you. Please reach out so we can take a closer look at your account and find a fix. We appreciate your feedback and are glad EZ Texting is helping your business stay connected! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin V.") KV Kristin V. People Ops Manager Small-Business (50 or fewer emp.) 1/29/2026 "Helpful Experience with Nothing to Dislike" 4.5/5 What do you like best about EZ Texting? Helpful, makes it easy to communicate with team Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Everything is okay- nothing wrong. Keep the same Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Communication Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12276157/official_response/edit) Hi Kristin, Thank you for your review! We’re glad to hear EZ Texting has been helpful and made team communication easier for you. It’s great to know everything is working well, and we appreciate your support! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Amy B. HR Director Mid-Market (51-1000 emp.) 7/29/2025 "EZ is easy to use!" 4.5/5 What do you like best about EZ Texting? It''s simple to set up, easy to start using. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? I'd like to have more administrators but $10 per month is prohibitive, so it limits our ability to use more of the functionality. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? How to communicate with a growing team of employees. In case of store closings in multiple cities, we have them sign up for an emergency response group and will communicate through there. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11450226/official_response/edit) Hi Amy, Thank you for your review! We’re glad to hear that EZ Texting has been simple to set up and helpful for communicating with your growing team. We appreciate your feedback about the cost for additional teammates. We’ll be sharing this with our product team as we continue to evaluate options and improvements. If you’d like to discuss ways to optimize your account setup, our support team would be happy to help. Please reach out anytime! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/21/2025 "Great SMS Features, Needs Better Notification Filters" 2.5/5 What do you like best about EZ Texting? Sends out SMS and updates contacts. I appreciate being able to send out images/links with my SMS. I appreciate my representative Zach who assists me with the billing. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Expensive. The notification system, would like a cleaner filter for unread messages Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Reaching out to audiences via text, beneficial as a customized way (time wise) to text prospects/clients regarding events. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11841250/official_response/edit) We’re so glad to hear that EZ Texting helps you reach your audience effectively and that you’re finding value in sending images and links with your messages. It’s wonderful to know that Zach has been helpful as well. We appreciate your feedback about the inbox. Our team is always looking for ways to make message management smoother, and suggestions like yours help guide future improvements. Thank you for being part of the EZ Texting community! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") AI Verified User in Individual & Family Services Mid-Market (51-1000 emp.) 7/23/2025 "EZ Texting - excellent value" 4.5/5 What do you like best about EZ Texting? After reviewing multiple text services, I found EZ Texting to have the best value and features relative to their competitors. The onboarding process was very simple and the interface is easy to use. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? While it offers basic autoresponders, it lacks the deeper automation workflows available in platforms catering to larger organizations Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? We've used the service for alerting staff to information that they might not otherwise see in email. Examples would be like if a parking lot is being redone and staff need to park elsewhere. Or a hazard of some sort crops up and they may not be at their computer. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11424874/official_response/edit) Thank you for your thoughtful review! We’re so glad to hear that you’ve found EZ Texting to be a great value and that the onboarding process and interface have been easy to use. If you haven't already, we invite you to check out our new Workflows feature, which allows for deeper automation options. This could be a perfect solution for streamlining your campaigns and alerts like the ones you send to staff. We'd be happy to walk you through your specific use case and show you how Workflows can make sending messages even easier and more efficient. Thank you for choosing EZ Texting. We look forward to helping you get even more out of the platform! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kyle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle M.") KM Kyle M. IT Director Mid-Market (51-1000 emp.) 6/3/2022 "EZ Texting is easy! Works well on mobile devices! Huzzah." 4/5 What do you like best about EZ Texting? We enjoy the new workflow systems for automation and preplanned texts. The image using/creation tools have greatly improved. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The contact system is still hit or miss. It is not intuitive or doesn't work correctly. Review collected by and hosted on G2.com. Recommendations to others considering EZ Texting: Pricing can be confusing at first. Some features are behind additional paywalls after subscribing, not a deal-breaker, but was disappointing. It may have changed recently. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? We were able to interact with existing users and create seamless campaigns with recruitment and connectivity with new users. Worked great as a web-based application and fantastic on smart devices - something some of its competitors struggle with. Review collected by and hosted on G2.com. Show More Response from Social EZ Texting of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-6700211/official_response/edit) Kyle, Thank you so much for your review. We're happy to hear that you're enjoying EZ Texting & we especially love to hear how you're using us! When it comes to our pricing structure we appreciate your feedback and we will look to improve clarity moving forward. For now we currently have this breakdown on our site: https://www.eztexting.com/pricing. Sincerely, Taylor 7/29/2025 Validated ReviewerIncentivizedSource: G2 invite ![Bill C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill C.") BC Bill C. National Brand Manager Small-Business (50 or fewer emp.) 3/26/2025 "Straight forward Easy Texting Campaigns" 5/5 What do you like best about EZ Texting? The interface is incredibly straightforward, making it easy to set up and manage text messaging campaigns quickly. I appreciate how intuitive the dashboard is—everything from creating messages to viewing reports is seamless and efficient. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? One thing I dislike is how unclear the credit system is when trying to understand actual costs. It’s hard to tell how much I’m truly spending per message, which makes budgeting and ROI tracking more difficult than it should be. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? EZ Texting is helping us overcome low engagement in our marketing efforts. The significantly higher open rates for SMS compared to email have made a noticeable difference in how quickly and effectively we reach our audience. It’s been a game-changer for timely promotions and urgent updates. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-10983497/official_response/edit) Hi Bill, Thank you for the detailed review! It’s great to know EZ Texting is helping streamline your messaging campaigns and drive better engagement. We also appreciate your feedback about the credit system. We understand how important clear cost visibility is, especially when budgeting and measuring ROI. Your input is incredibly valuable, and we’ll use it as we continue working to improve transparency and make it easier for users like you to calculate ROI more effectively. Thanks again for being part of the EZ Texting community! 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