--- title: EZ Texting Reviews meta\_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 744 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### EZ Texting Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. [(62 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283276&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. [(23 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283148&qs=pros-and-cons#reviews) Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. [(21 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283532&qs=pros-and-cons#reviews) Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. [(18 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283352&qs=pros-and-cons#reviews) Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. [(17 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283099&qs=pros-and-cons#reviews) Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. [(20 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283485&qs=pros-and-cons#reviews) Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. [(8 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283365&qs=pros-and-cons#reviews) Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. [(8 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283470&qs=pros-and-cons#reviews) Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. [(6 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283248&qs=pros-and-cons#reviews) Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. [(5 mentions)](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1282871&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EZ Texting ##### 1. Ease of Use Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. [ See 62 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283276&qs=pros-and-cons#reviews) See Related User Reviews CD Charla D. Mid-Market (51-1000 emp.) 5.0/5 "EZ Texting has been a game changer!" What do you like about EZ Texting? EZ Texting has made it simple and affordable to reach out to our staff members and participants as well as their families when we need to get informat MA Marcin A. Mid-Market (51-1000 emp.) 5.0/5 "Very Easy User friendly system and top notch Customer Service" What do you like about EZ Texting? Easy of use, flexible options, easy onboarding. Supeb Customer Service ##### 2. User-Friendly Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. [ See 23 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283148&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Very Easy to Use and User-Friendly" What do you like about EZ Texting? It's very easy to use and user friendly. The service is efficient and helps get out important, critical messages quickly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "EZ Texting Makes SMS Opt-In Simple and User-Friendly" What do you like about EZ Texting? I appreciate how we can manually add phone numbers to EZ Texting without needing the subscriber to go through an opt-in authentication process. We als ##### 3. Easy Communication Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. [ See 21 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Organized Group Texting with Easy Spreadsheet Uploads and Smart Tagging" What do you like about EZ Texting? I like that I can create groups for texting and communicating with different program participants. I also like how easy it is to upload spreadsheets w EW Eric W. Mid-Market (51-1000 emp.) 2.5/5 "Dependable Communication for Internal Messaging" What do you like about EZ Texting? EZ Texting makes it easy for our company to communicate urgent information within our company, like weather closures and other safety related issues. ##### 4. Easy Setup Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. [ See 18 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283352&qs=pros-and-cons#reviews) See Related User Reviews TH Teri H. 5.0/5 "Game-Changer for Customer Communication" What do you like about EZ Texting? I find EZ Texting to be an absolute game changer for our business. It's completely changed the way we communicate with our customers and new clients. ![Jesus A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus A.") JA Jesus A. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Mass Texting, Unmatched Convenience" What do you like about EZ Texting? I like using EZ Texting for mass texting students and families in our program because it offers fast, accessible communication. The ease of use and co ##### 5. Helpful Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. [ See 17 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283099&qs=pros-and-cons#reviews) See Related User Reviews JD Jim D. Small-Business (50 or fewer emp.) 4.0/5 "Prioritized Notifications" What do you like about EZ Texting? EZ Texting continues to be a great tool to use in my Emergency Management notification process. ![Kristin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin V.") KV Kristin V. Small-Business (50 or fewer emp.) 4.5/5 "Helpful Experience with Nothing to Dislike" What do you like about EZ Texting? Helpful, makes it easy to communicate with team ### 5 Cons or Disadvantages of EZ Texting ##### 1. Expensive Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. [ See 20 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283485&qs=pros-and-cons#reviews) See Related User Reviews EW Eric W. Mid-Market (51-1000 emp.) 2.5/5 "Dependable Communication for Internal Messaging" What do you dislike about EZ Texting? We lost some of our credits after a change or update to EZ Texting's website. Unused credits don’t roll over, and the annual cost is quite expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "EZ Texting Makes SMS Opt-In Simple and User-Friendly" What do you dislike about EZ Texting? The fact that monthly credits do not accumulate. When we have to send a text message that is outside of our normal message cadence, we are often force ##### 2. Not Intuitive Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. [ See 8 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283365&qs=pros-and-cons#reviews) See Related User Reviews ![Lindsay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay T.") LT Lindsay T. 3.5/5 "Excellent for Employee Communication, Needs Better Contact Management" What do you dislike about EZ Texting? I wish that adding contacts was a little bit more user-friendly and not a multi-step process. Being able to extract the details needed from an Excel d ![Pastor Kristin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pastor Kristin W.") PW Pastor Kristin W. Small-Business (50 or fewer emp.) 4.0/5 "Great MMS Features for Churches, But App Needs Improvement and Pricing Is High" What do you dislike about EZ Texting? It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS). T ##### 3. SMS Issues Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. [ See 8 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283470&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Organized Group Texting with Easy Spreadsheet Uploads and Smart Tagging" What do you dislike about EZ Texting? I don’t like that when I add an image or other attachment to a text message, it uses more credits than sending a standard text. OY Olivia Y. 4.0/5 "Convenient and Effective Client Communication" What do you dislike about EZ Texting? We have two phone numbers, and we are unsure how to send group messages from the second number. ##### 4. Sending Issues Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. [ See 6 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283248&qs=pros-and-cons#reviews) See Related User Reviews ![Mr. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr. S.") MS Mr. S. 5.0/5 "Effortless Setup, Time-Saving Solution" What do you dislike about EZ Texting? I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is ![Lloyd A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lloyd A.") LA Lloyd A. Small-Business (50 or fewer emp.) 5.0/5 "One of the best bang for your buck text messaging apps in the market." What do you dislike about EZ Texting? What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came ##### 5. Reporting Issues Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. [ See 5 mentions ](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1282871&qs=pros-and-cons#reviews) See Related User Reviews ![Ron P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron P.") RP Ron P. 4.0/5 "Great Reminder Tool with Easy Mass Texting" What do you dislike about EZ Texting? I find the learning curve a bit challenging. You kinda have to play with it for a while to see which way is best for you. I think it could be improved KG Kevin G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Customer Facing Communications" What do you dislike about EZ Texting? While EZ Texting is easy to use, some of the more advanced features feel limited unless you move to higher pricing tiers. Reporting and analytics coul ![Lindsay T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay T.") LT Lindsay T. Human Resources Administrator 1/26/2026 "Excellent for Employee Communication, Needs Better Contact Management" 3.5/5 What do you like best about EZ Texting? I like the tracking of delivery and the drafting campaign features most. The drafting campaign feature makes it easier to create new drafts instead of typing up a new text each time, which is especially helpful for mandatory orientation reminders. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? I wish that adding contacts was a little bit more user-friendly and not a multi-step process. Being able to extract the details needed from an Excel document when uploaded would make the process so much faster. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? EZ Texting helps reach our salon employees who aren't at computers often for urgent needs. It simplifies mandatory orientation reminders and eases creating new drafts for campaigns. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12259499/official_response/edit) Hi Lindsay, Thank you for taking the time to share your experience. We’re glad to hear that delivery tracking and the draft campaign feature have been helpful, especially for sending important orientation reminders. We also appreciate your feedback about contact management. We understand the importance of a streamlined contact upload process, and your feedback is valuable. Our team would be happy to explore contact management best practices with you or explore available integrations that may better fit your workflow and save time. Thank you again for your thoughtful feedback. If you’d like assistance reviewing options or setting things up, our Support team is always happy to help. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anita B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anita B.") AB Anita B. Owner Small-Business (50 or fewer emp.) 1/8/2026 "Effortless Customer Communication with Outstanding Support" 5/5 What do you like best about EZ Texting? EZ Texting is easy and a great way to communicate with our customers. And if I ever have any questions or issues, their customer service and support is outstanding! Review collected by and hosted on G2.com. What do you dislike about EZ Texting? I wish I could schedule future texts to go out on a certain day and time. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? It's helping us communicate our daily specials, events and more. We are able to stay closer to the customer and answer many of their questions before the day starts. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12191885/official_response/edit) Hi Anita, Thank you so much for your review! We’re thrilled to hear EZ Texting has made it easy to stay connected with your customers, and that our Support team has been helpful when you need us. Good news: you can schedule future texts in EZ Texting. When you’re creating a campaign, look just below the Compose Message box. You’ll see the option to "Send Now" or "Schedule" for a specific date and time. Depending on your use case, Workflows may also be a great option to help automate recurring messages like new customer specials or event reminders. If you’d like, reach out to Support, we’ll be happy to walk you through the options. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mr. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr. S.") MS Mr. S. 10/21/2025 "Effortless Setup, Time-Saving Solution" 5/5 What do you like best about EZ Texting? I absolutely love how easy it was to set up EZ Texting. I could seamlessly transfer all my data from the old SMS marketing service using CSV files, Excel sheets, and simple copy-pasting methods. This ease of setup saved me a lot of time and hassle. I also appreciate how EZ Texting saves me time by allowing me to send messages in bulk without needing to painstakingly send them one by one to each customer. Additionally, the feature that allows me to purchase someone's spot without needing to upgrade to a different tier is fantastic, offering flexibility and convenience. The pricing of the service is also highly reasonable and well-suited to my budget, which is important for me as a business owner. I find the ability for unused credits to roll over particularly beneficial, ensuring that I am getting full value for my investment. The convenience and simplicity of using EZ Texting to reach my customers efficiently are unmatched, making it an invaluable tool for my fitness business. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is clicking on links, opening text messages, and the best times and practices for sending messages to my audience. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? EZ Texting saves me time by sending messages to customers efficiently, allowing me to manage marketing for my fitness business without high costs. The tool’s convenience and cost-effectiveness support my budget needs, and unused credits can roll over. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11844676/official_response/edit) Thank you for such a detailed and thoughtful review! We’re thrilled to hear that EZ Texting has been easy to set up and that features like bulk messaging, credit rollover, and flexible pricing are saving you time and helping your fitness business grow. We also appreciate your feedback about analytics and reporting. We’re always exploring ways to provide deeper insights and engagement metrics to help customers like you reach your audience even more effectively. Your input helps guide those improvements, and we’re grateful for it. Validated ReviewerSource: Organic ![Lisa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa H.") LH Lisa H. 2/10/2026 "Efficient, AI-Enhanced Client Communication" 5/5 What do you like best about EZ Texting? I like that anything I want to create with EZ Texting can be done simply or using AI. The AI makes my message clearer, more fun, or festive depending on what I want. It's easy to use and great for efficiently reaching 175 people at one time with very little time required. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Nothing! Now that I get the reports when clients withdraw Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? I use EZ Texting to efficiently reach 175 people at once with minimal time. It lets me create messages easily, using AI to make them clearer, fun, or festive as needed. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12339878/official_response/edit) Hi Lisa, Thank you for your review! We’re so glad to hear you’re enjoying the flexibility of creating messages, whether simple and direct or enhanced with AI Compose. It’s great to know EZ Texting helps you efficiently reach your group with minimal effort. Thanks again for your support. We’re here anytime you need assistance! Validated ReviewerSource: G2 invite on behalf of seller ![Ben O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben O.") BO Ben O. Manager Small-Business (50 or fewer emp.) 7/23/2025 "Has saved our business with overwhelming phone calls!" 5/5 What do you like best about EZ Texting? Perhaps we use EZ Texting in a non traditional matter, but it has been great do divert customers from filling up our phone lines and instead havebeen texting us their questions. This has been such a help, I wish we did this years ago! Review collected by and hosted on G2.com. What do you dislike about EZ Texting? If I had to come up with one downside, it would be the latency. Sometimes texts seem to go missing or don't show up for quite some time. Also don't seem to consistently "auto refresh." Meaning I'll log in and even though I thought I'm caught up, I refresh and there all of the sudden I have multiple unread messages. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? It has hugely solved our phone call problem, we are a small business that is very seasonal. In the busy months we simply can't answer our phones. This has created a way for us to interact with customers without being tied up on the phone all day. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11425170/official_response/edit) Hi Ben, Thank you for sharing your experience! We love hearing how EZ Texting has helped you reduce phone traffic and make it easier for customers to reach you with questions. We appreciate your feedback about latency. While delays can occasionally occur due to carrier traffic, if this continues to be an issue, please reach out to our support team. We’d be happy to take a closer look. Thank you for choosing EZ Texting! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jeff C. Marketing Manager Mid-Market (51-1000 emp.) 8/9/2023 "Solid Product. Good Features, Ease of Use. Credits Can Get Expensive" 3.5/5 What do you like best about EZ Texting? Easy to use platform, pretty clean dashboard and usability features. Sign-up and web forms are easy to implement to generate sign-ups. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The cost of credits is and always has been confusing, regardless of the text platform. We're a hospitality brand and have used many providers over the years. Depending on the size of your list, credits can start to add up for a simple text message. The annual credit doesn't really hold much value and you are often reloading your account. Worth the investment if it brings in customers but just something to be aware of. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Direct communication with our customer list - people who have signed up to hear from us. We are less at the mercy of an algorithm or social media platform where we aren't sure if customers will see a message, especially if it's time sensitive. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-8442525/official_response/edit) Hi Jeff, Thank you for taking the time to share such a detailed review! We’re so glad to hear that EZ Texting supports your hospitality brand in communicating directly with your customers, especially when timing and visibility are so important. We completely understand your concerns about credit costs. Our team is always working to make credit usage and value clearer, and feedback like yours helps guide improvements. We’re grateful to be a part of your customer engagement strategy and look forward to continuing to support your success. 8/12/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AL anthony l. Union Stewart Mid-Market (51-1000 emp.) 10/23/2025 "EZ Texting is helpful" 5/5 What do you like best about EZ Texting? It is helpful to get information out to people. We use it instead of emails and find the interaction to be much better. EZ Texting is easy to use and understand. The User Interface is fine too. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? the cost of the credits. We are a non-profit organization, and our usage is not for marketing purposes. We need to get information to people and this is the best option in our opinion. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? EZ Texting is helping us get information and interaction with our organization. Emails go unread, and sending a text to a cell phone has increased our interaction. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11851312/official_response/edit) Hi Anthony, Thank you for sharing your experience! We’re so glad to hear that EZ Texting has helped your organization connect more effectively and improve engagement compared to email. We appreciate your feedback about credit costs, especially as a nonprofit using texting for informational purposes. We’re always looking for ways to better support organizations like yours and make communication more accessible. Thank you for trusting EZ Texting to help keep your community informed. Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Amanda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda G.") AG Amanda G. Human Resources Manager Small-Business (50 or fewer emp.) 4/7/2026 "Easy Contact Management and Scheduled Texts Made Simple" 5/5 What do you like best about EZ Texting? It is easy to use. Easy to add and remove contacts. I like how you can schedule texts to go out also. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Texts go to spam often and I am not sure how to get around that. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Getting texts out to the business group instead of using email. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12596924/official_response/edit) Hi Amanda, Thank you for your review! We’re so glad to hear that you’re finding EZ Texting easy to use, especially when it comes to managing contacts and scheduling messages. We also appreciate you calling out the issue with messages going to spam. Deliverability can depend on a few factors, and our support team would be happy to take a closer look at your messages and setup to help improve results. We recommend reaching out to them so they can review your campaigns and share best practices to help your texts reach more recipients successfully. Thanks again for your feedback. We’re here to help you get the most out of your messaging! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michelle J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle J.") MJ Michelle J. Director of Administration Small-Business (50 or fewer emp.) 10/1/2025 "Fast and easy to use- exactly what we were looking for!" 5/5 What do you like best about EZ Texting? The copy and paste contact groups has been a game changer. We are using primarily for parent communication for our community center programs- so they opt in during registration and our parents QUICKLY know updates and reminders that they would have missed if only sent by email. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Too many promotional emails- I don't mind some tips and ideas, but most of them are for companies who use the platform for marketing, which isn't our primary use. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Rapid communication with our clients and quick responses from them. We know eveyrone's email inbox is too full- so utilizing a quick text has been perfect. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-11753724/official_response/edit) Hi Michelle, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting has been a game changer for your community center, especially in helping parents stay up to date with important reminders and program updates. We also appreciate your feedback about promotional emails. While we aim to share helpful resources and tips, we understand not every message will be relevant for your specific use case. You're feedback is super helpful and appreciated. :) Thank you again for your review. We're grateful to be part of your efforts to keep families connected. Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 2/27/2026 "Very Easy to Use and User-Friendly" 5/5 What do you like best about EZ Texting? It's very easy to use and user friendly. The service is efficient and helps get out important, critical messages quickly. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? When people sign up, it only has their numbers and not their names which can be difficult to manage for people who should no longer be on the list. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? During messaging that needs to go out quickly to employees, that has been very helpful. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-12416480/official_response/edit) Thank you for your review! We’re glad to hear EZ Texting has been easy to use and helpful for sending important messages to employees quickly. We understand how having only phone numbers can make list management more challenging. To help with this, you may want to explore using a Sign-Up Form that collects both name and phone number at the time of opt-in. You can also use our “Collect Contact Data” workflow template, which automatically replies to subscribers and prompts them to provide additional details like their name. If you’d like help setting that up, our team would be happy to walk you through it. Thanks again for your feedback! 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