--- title: EZ Texting Reviews meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 744 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews **Vendor:** EZ Texting **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 744 ## About EZ Texting Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. ## EZ Texting Pros & Cons **What users like:** - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. (62 reviews) - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. (23 reviews) - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. (21 reviews) - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. (18 reviews) - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. (17 reviews) - Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews) - Time-Saving (15 reviews) - Simple (13 reviews) - Automation (10 reviews) - Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews) **What users dislike:** - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. (20 reviews) - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. (8 reviews) - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. (8 reviews) - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. (6 reviews) - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. (5 reviews) - Campaign Issues (4 reviews) - Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews) - Feature Improvements (3 reviews) - Limited Features (3 reviews) - Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews) ## EZ Texting Reviews ### 1. Dependable Communication for Internal Messaging **Rating:** 2.5/5.0 stars **Reviewed by:** Eric W. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about EZ Texting?** EZ Texting makes it easy for our company to communicate urgent information within our company, like weather closures and other safety related issues. We also use this to let our employees know about important company changes. **What do you dislike about EZ Texting?** We lost some of our credits after a change or update to EZ Texting's website. Unused credits don’t roll over, and the annual cost is quite expensive. Since we don’t use this service for marketing and instead only use it sparingly for internal communication with our employees and associates, it ends up being a costly service for us. Previously, there was a low up-front cost and we could estimate how many credits we would need for the year. Now, it requires a much larger up-front payment and follows a “use it or lose it” model. **What problems is EZ Texting solving and how is that benefiting you?** It allows us to get important internal communications out to our employees and associates immediately for situations where email may be impractical. **Official Response from Kelly Key:** > Hi Eric, Thank you for sharing your updated feedback. We understand your concerns around credits and plan structure. We’d welcome the opportunity to connect and review plan options with you to find something that best fits your usage and budget needs. There may be alternatives that align more closely with how often you send messages. Please feel free to reach out to our team. We’d be happy to take a closer look at your account and help explore the best path forward. ### 2. Reliable Customer Facing Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | Marekting director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about EZ Texting?** EZ Texting is very easy to use, even for team members who are not very technical. The interface is clean and intuitive, which makes it simple to create campaigns, manage contact lists, and schedule messages quickly. I also appreciate the automation and keyword features, which save time and help us stay consistent with customer communication. Overall, it allows us to reach a large audience efficiently without a steep learning curve. **What do you dislike about EZ Texting?** While EZ Texting is easy to use, some of the more advanced features feel limited unless you move to higher pricing tiers. Reporting and analytics could also be more detailed, especially when trying to measure engagement beyond basic metrics. Occasionally, customization options for messages and workflows feel a bit restrictive compared to more robust platforms. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting helps us solve the challenge of communicating quickly and reliably with customers at scale. Instead of relying on email, which often gets ignored, text messages ensure our messages are seen almost immediately. This has improved response times, increased engagement, and made it easier to send reminders, updates, and promotions in a timely manner. As a result, our communication is more effective and efficient. **Official Response from Kelly Key:** > Hi Kevin, Thank you for sharing such a thoughtful and detailed review. We’re glad to hear that EZ Texting has been easy for your team to use and that features like automation, keywords, and scheduling are helping you communicate reliably. We also appreciate your feedback around advanced features, reporting, and customization. Your insights are valuable, and we’ve shared them with our team as we continue to enhance analytics and expand functionality across plans. If you’d ever like help exploring features available in your current plan, or reviewing options that may better fit your needs, our team is happy to assist. Thank you again for your feedback and for trusting EZ Texting with your customer communications. ### 3. Excellent Tool That Streamlines Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Amber C. | Senior Product Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about EZ Texting?** They have a very easy to use dashboard. Even if you're new to SMS it's pretty simple to click through and figure out how to do what. Very easy to segment groups, add notes about the groups so it's easy to identify segments across teams. **What do you dislike about EZ Texting?** There are a couple of features I wish were improved upon. For example, the inbox deletes any messages once a contact is opted out. I would like to keep those there (for future reference) but not be able to message those contacts anymore. We have to keep a separate spreadsheet to track these responses from members who have opted out so we can add it to their file. The other item, sometimes the system can be slow to send (I assume on high-volume days) but some messages are intended to send at an exact time, so getting those out ~9 mins later, isn't a deal breaker, but not ideal. **What problems is EZ Texting solving and how is that benefiting you?** It helps us quickly communicate urgent messages to our members as well as enables us to message potential members about promotions to encourage enrollments. It's an easy way to reach a lot of people quickly. **Official Response from Kelly Key:** > Hi Amber, Thank you for taking the time to share your feedback! We’re glad to hear that EZ Texting has been easy to use and that features like group segmentation and notes are helping you stay organized across teams. Your feedback about retaining message history for opted-out contacts is valuable, and we understand how keeping that record would be helpful for internal tracking. We’ve shared this with our product team for consideration.Thank you again for your insights and for choosing EZ Texting! ### 4. Great Reminder Tool with Easy Mass Texting **Rating:** 4.0/5.0 stars **Reviewed by:** Ron P. **Reviewed Date:** February 10, 2026 **What do you like best about EZ Texting?** I find EZ Texting pretty invaluable and a great service for a great price. It's fantastic for mass contacting, letting me reach a lot of people in a very short time, which saves me a lot of time. The service offers a lot of features, and though I'm still learning some of them, it's fairly easy to use. I mainly use it to contact groups I've signed up, and it's a great reminder tool. I appreciate the ability to send automatic replies based on certain words, and I'm looking forward to using more of the features like feedback and strip campaigns. Importing or adding contacts is pretty simple, which is a big plus for me. **What do you dislike about EZ Texting?** I find the learning curve a bit challenging. You kinda have to play with it for a while to see which way is best for you. I think it could be improved with simpler ease of use, maybe more specific directions on campaigns and understanding bounce backs, which numbers went through, and who opted out. Some specific reports and things get a little hard to use. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting solves the contacting problem by letting me reach many people quickly, saving me time. I use it to send out reminders for Zoom calls, making it invaluable for group communication at a great price. **Official Response from Kelly Key:** > Hi Ron, Thank you for such a thoughtful review. We’re thrilled to hear EZ Texting has been valuable for mass communication, reminders, and is saving you time. We also appreciate your feedback about the learning curve. While the platform is designed to be flexible, that can sometimes mean it takes a bit of time to find the best setup for your needs. Your suggestions around clearer guidance are helpful and welcomed as we continue improving ease of use and clarity across the platform. If you ever want help navigating reports, understanding delivery details, or exploring features more deeply, our team is always happy to assist. Thanks again for sharing your experience and for choosing EZ Texting. ### 5. Convenient and Effective Client Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia Y. **Reviewed Date:** January 17, 2026 **What do you like best about EZ Texting?** I use EZ Texting to communicate with our clients and find it convenient to send messages quickly to a large group of people. It's great that clients can respond quickly, and many of them prefer texting over phone calls. I really like the convenience of use, including the mobile application and the ability to send group messages. This platform makes it easier to communicate with our clients and reduces the time it would normally take to answer the same questions via phone call. Generally, we like the app, and we've been using it for years without trying any other texting app. **What do you dislike about EZ Texting?** We have two phone numbers, and we are unsure how to send group messages from the second number. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting makes it convenient to send messages quickly to a large group, allowing clients to respond quickly. It simplifies communication and saves time compared to answering the same questions over phone calls. **Official Response from Kelly Key:** > Hi Olivia, Thank you for sharing your experience! We’re glad to hear EZ Texting has made it easy for your team to communicate quickly with clients and that having multiple users and a message history has been helpful. Regarding sending group messages from your second number, you’ll just need to set that number as your default sending number. To do this, click the gear icon in the lower-left corner of your account, select Account, then go to Textable Numbers. From there, click the three dots next to the number you’d like to use and choose “Set as Default Number.” Once set, you’ll be able to send group messages from that number. If you’d like help walking through this or have any other questions, our Support team is happy to assist. Thanks again for your review! ### 6. Streamlined Appointment Conversions with EZ Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Jon P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about EZ Texting?** I use EZ Texting every year during open enrollment, which speaks to its reliability and effectiveness in my workflow. It has significantly helped me convert more clients into appointments and close more deals, which is essential for my business growth. Clients even recommend it, indicating their satisfaction with the system. I've also found the initial setup to be very easy and straightforward. The spreadsheets, like CSV Excel files, only require me to input the name and phone number, and everything uploads accordingly. Moreover, I appreciate that I can use EZ Texting on its own, as it does a great job independently, showing how robust the platform is. I've been using EZ Texting for several years and intend to continue using it, as it meets my needs effectively. **What do you dislike about EZ Texting?** I would love for EZ Texting to be a little bit cheaper. **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to convert more clients into appointments and close more deals, enhancing client recommendations and streamlining enrollment processes. **Official Response from Kelly Key:** > Hi Joh, Thank you so much for taking the time to share your experience, and for being a long-time EZ Texting user. We’re thrilled to hear how valuable the platform has been during open enrollment each year. Reliability during busy seasons is critical, and we’re honored that EZ Texting continues to support your business year after year. Thank you again for your trust and loyalty over the years. We’re grateful to be a part of your success and look forward to supporting you for many more seasons to come. ### 7. Game-Changer for Customer Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Teri H. **Reviewed Date:** January 20, 2026 **What do you like best about EZ Texting?** I find EZ Texting to be an absolute game changer for our business. It's completely changed the way we communicate with our customers and new clients. We do about 50 estate sales a year and, before each one, we send out a text with a video and pictures, and it's so easy to do that with EZ Texting. The ease of having people subscribe to it, whether it's through a QR code or a quick subscribe, is super effective and allows people to join our text thread quickly. I also appreciate that it makes communication so easy, with a text open rate of over 90% within minutes. It's a phenomenal program and we are very happy with it. It's super easy to set up, taking just seconds, and there was someone to help us at the business. Subscription and communication with customers are efficient and straightforward with this tool. **What do you dislike about EZ Texting?** I would like a program that has higher numbers. We use the 500 text program right now where we get 500 texts per month. I would like a higher amount of available text because we're eventually going to get to the point where we're sending out thousands and thousands of texts. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting changed how we communicate, making it easy to text 1,500 people about estate sales. The open rate is over 90% within minutes, which is amazing. It's a game changer for customer communication. **Official Response from Kelly Key:** > Hi Teri, Thank you so much for sharing your review! We’re thrilled to hear that EZ Texting has been a game changer for your estate sales and that it’s helped you connect so effectively with your customers. As your texting needs grow, we’d be happy to help you review higher-volume plan options so you’re set up to scale smoothly as you start sending thousands of messages. Our team can walk through what makes the most sense for your usage and goals. Thank you again for your kind words and for choosing EZ Texting. If you’d like help reviewing plans or exploring additional features, we’re always here to help. ### 8. Effortless Communication with EZ Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Mary G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about EZ Texting?** I have been using EZ Texting for my small business for at least two or three years and found it through a friend's referral. I love its intuitive and easy setup, which made getting started a breeze. Its real-time communication capabilities are invaluable, allowing me to reach out to teachers and parents effectively and quickly. I appreciate how it enables me to disseminate important information swiftly, especially in situations where a teacher is running late or needs to communicate urgent updates to parents. The convenience and usability of EZ Texting are standout features for me, and they are significant reasons I would choose to purchase the service again. I am highly satisfied with how EZ Texting contributes to streamlining communications for my business, evident by my high likelihood of recommending it, scoring a perfect ten. **What do you dislike about EZ Texting?** I am pleased with all of the aspects of the program. There is nothing I can add here. **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to contact parents in real-time through texting, allowing quicker and more effective communication, especially when notifying of changes like a teacher running late. **Official Response from Kelly Key:** > Hi Mary, Thank you for your review. It's great to hear that the simplicity and setup helped streamline your communication with parents and teachers, especially when urgent updates are needed. If there's anything we can do to make your experience even better, we'd love to hear your feedback. Thank you for choosing EZ Texting! ### 9. Great MMS Features for Churches, But App Needs Improvement and Pricing Is High **Rating:** 4.0/5.0 stars **Reviewed by:** Pastor Kristin W. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** It is easy to: - add new contacts and get them sorted into contact lists - schedule messages to be sent at a later time - respond to messages that are sent as replies to texts sent out It allows MMS. We aren't using EZ texting for typical marketing, we are a church using it to send notes out to our members. Those notes tend to be longer, so having MMS as an option is a must (and many texting services don't allow this). We like that including pics and links is possible. **What do you dislike about EZ Texting?** It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS). The app isn't very function or user friendly. I would love to do more from my phone, but default to my computer since the app is limited and cumbersome. **What problems is EZ Texting solving and how is that benefiting you?** We want to be able to send out messages to our membership all at one time. We also want to be able to schedule some of those messages ahead of time. EX texting allows us to do both. **Official Response from Kelly Key:** > Hi Pastor Kristin, Thank you for your feedback! We’re delighted to hear that EZ Texting has made it easy to manage contacts, schedule messages, and send meaningful updates to your church members. We appreciate your feedback on the mobile app. To access more functionality on the go, we recommend logging into your account through a mobile web browser for broader access. Thank you again for sharing your experience and for using EZ Texting to keep your community informed! ### 10. EZ Texting has been a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Charla D. | Program Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about EZ Texting?** EZ Texting has made it simple and affordable to reach out to our staff members and participants as well as their families when we need to get information out to the masses in a quick and efficient manner. **What do you dislike about EZ Texting?** I have no complaints and can't think of any downsides to using EZ Texting. **What problems is EZ Texting solving and how is that benefiting you?** Getting information out to a large group of people quickly. **Official Response from Kelly Key:** > Hi Charla, Thank you for your amazing feedback! We're thrilled to hear that EZ Texting has been a game changer for you. Our goal is to provide a seamless experience, and we're so glad EZ Texting is delivering the results you need. ### 11. Effortless Mass Texting, Unmatched Convenience **Rating:** 4.5/5.0 stars **Reviewed by:** Jesus A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2023 **What do you like best about EZ Texting?** I like using EZ Texting for mass texting students and families in our program because it offers fast, accessible communication. The ease of use and convenience make it particularly valuable, especially when I need to get updates out about program cancellations or schedule changes quickly, reducing the stress in those situations. The initial setup of EZ Texting was fairly straightforward and easy as well, which was helpful. **What do you dislike about EZ Texting?** I'm not sure if it's us, but uploading contacts and maintaining contacts is something we don't use as much, but it could probably help. Also, we use Salesforce but we're not sure if it integrates. **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting for fast, accessible communication, which is crucial for sending out updates like program cancellations. It’s easy and convenient to use, taking the pressure off during stressful situations. **Official Response from Kelly Key:** > Hi Jesus, Thank you for sharing your experience! We’re glad to hear EZ Texting has been a reliable way for you to quickly communicate important updates to students and families. Regarding Salesforce, EZ Texting can integrate with Salesforce via Zapier, which allows you to connect your data and automate workflows between the two platforms. If you’re interested in exploring that setup, please reach out to Support and we’ll be happy to provide more details. Thanks again for your review! ### 12. Organized Group Texting with Easy Spreadsheet Uploads and Smart Tagging **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about EZ Texting?** I like that I can create groups for texting and communicating with different program participants. I also like how easy it is to upload spreadsheets with contact information to the website. I appreciate being able to create different tags and subgroups within the system as well. Overall, it’s an organized way to communicate and keep everything structured. **What do you dislike about EZ Texting?** I don’t like that when I add an image or other attachment to a text message, it uses more credits than sending a standard text. **What problems is EZ Texting solving and how is that benefiting you?** It helps me save time and energy when it comes to communicating with a large group of stakeholders. I can reach my target audience in an efficient and organized manner. **Official Response from Kelly Key:** > Thank you for sharing your experience! We’re glad to hear that creating groups, using tags, and uploading spreadsheets have made it easy to stay organized and communicate effectively. We also appreciate your feedback about images and attachments using more credits. Multimedia messages (MMS) are processed differently by carriers than standard SMS, which is why they require additional credits. We understand that can be an adjustment, and we’re always happy to help review messaging strategies if you’re looking to optimize usage. Thank you again for your thoughtful feedback. We’re here anytime you need support. ### 13. Quick Feedback with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** SUSAN C. **Reviewed Date:** November 21, 2025 **What do you like best about EZ Texting?** I appreciate the effectiveness of EZ Texting in contacting students. It addresses the problem of getting feedback by ensuring that responses are quick since students always check their phones. This immediacy and efficiency are vital for my communication needs, and it makes the process of gathering feedback seamless. Furthermore, I find the initial setup of EZ Texting to be very easy, which reduces any potential barriers to getting started with the service. This ease of use enhances my overall experience, allowing me to focus on the communication aspect without worrying about technical difficulties. Additionally, my willingness to recommend EZ Texting to others at a score of 10 out of 10 underscores my satisfaction with its functionality and the value it adds to my work. **What do you dislike about EZ Texting?** NOTHING **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to contact students, and it solves the issue of obtaining feedback quickly because students always check their phones. **Official Response from Kelly Key:** > Hi Susan, Thank you so much for your thoughtful review! We're thrilled to hear how effective EZ Texting has been in helping you reach students quickly and gather timely feedback. Hearing that you’d recommend EZ Texting with a 10 out of 10 truly means the world. Thank you for your trust and support! ### 14. EZ Texting Makes SMS Opt-In Simple and User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about EZ Texting?** I appreciate how we can manually add phone numbers to EZ Texting without needing the subscriber to go through an opt-in authentication process. We also use another program for email communications; that program has the ability to send SMS messages, but requires subscribers to reply back to a text message to complete their subscribe. Many individuals think they have already subscribed by completing the form, and therefore never reply back to complete their subscription. This is very frustrating for everyone involved; EZ Texting's opt-in process is much more user friendly from both the admin and subscriber perspectives. **What do you dislike about EZ Texting?** The fact that monthly credits do not accumulate. When we have to send a text message that is outside of our normal message cadence, we are often forced to purchase credits...and then our automatic monthly charge will process a few days later, giving us the credits we would have needed to send the message. This is an extra cost for us, and frustrating that EZ Texting takes advantage of that. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting makes it very easy to reach our audience and relay information that is time-sensitive. Relying on other communication methods, like email, increase the chance that our message won't be viewed in time (or viewed at all). Business texting capabilities are almost expected; EZ Texting helps us meet that expectation with a simple interface that does not require a lot of time to learn. **Official Response from Kelly Key:** > Thank you for such a thoughtful review. We’re glad to hear EZ Texting has made SMS opt-in simpler and more user-friendly for both your team and your contacts. Making it easier to connect with subscribers and deliver time-sensitive messages is exactly what we aim to support. Thank you again for trusting EZ Texting to help you reach your audience quickly and effectively. If you’d ever like help reviewing plan options or discussing ways to better align credits with your sending patterns, our team is always happy to assist. ### 15. Makes Mass Customer Notices and Response Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffianey B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about EZ Texting?** The program makes it very easy to send out mass notices to our customers and manage responses. **What do you dislike about EZ Texting?** The only thing i wish it would do is group responses to the actual text campaign sent. When responses come in through the inbox it is sometimes difficult to see what text they are responding to. it would also be nice to have a section that shows all texts that were sent on our end with the date sent and the ability to see the text **What problems is EZ Texting solving and how is that benefiting you?** EZ Text has solved the issue with keeping our agents updated with events and news without having to send emails that may go to spam folders. **Official Response from Kelly Key:** > Hi Tiffianey, Thank you for your review! We’re glad to hear EZ Texting makes it easy to send mass notices and manage responses, especially for keeping agents informed without relying on email. We appreciate your thoughtful feedback around organizing responses and viewing sent messages. Input like this is valuable and helps guide ongoing improvements as we continue evolving the platform to better meet our customers’ needs. Thanks again for your review! ### 16. Very Easy User friendly system and top notch Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about EZ Texting?** Easy of use, flexible options, easy onboarding. Supeb Customer Service **What do you dislike about EZ Texting?** not much I can think of. Automated text confirmation after each message **What problems is EZ Texting solving and how is that benefiting you?** Faster communication, eliminated need of employee phone usage in production floor **Official Response from Kelly Key:** > Hi Marcin, Thanks so much for the great feedback! We’re glad to hear onboarding was smooth and that you’re enjoying how easy the platform is to use. Providing top-notch support is a big priority for us. We appreciate your note about automated text confirmations and will keep it in mind as we look at ways to give more control over notifications. Thank you again for your review! ### 17. Streamlined Group Notifications with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie T. **Reviewed Date:** November 21, 2025 **What do you like best about EZ Texting?** I find EZ Texting incredibly useful for sending out group notifications to our 200 agents efficiently. I appreciate the ease of inputting new contacts, which simplifies the management of our communication lists. I really like being able to set up groups and categories, as it allows me to organize contacts systematically and send targeted messages to specific groups easily. The ability to place each individual in more than one group means I can tailor our communications even more precisely. This aspect is incredibly advantageous as our office spans five locations, and tagging agents individually who work in specific offices makes it straightforward to send notices to only those who need them. **What do you dislike about EZ Texting?** N/A **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to efficiently notify 200 agents, solving manual email notifications. It streamlines contact management with easy input, groups, and tagging, enabling targeted messages. **Official Response from Kelly Key:** > Hi Debbie, Thank you so much for sharing your experience with EZ Texting! We're thrilled to hear how valuable the platform has been in helping you efficiently reach your agents. Our goal is to help teams communicate quickly and accurately, and we’re glad these tools are supporting your workflow. Thank you again for choosing EZ Texting. We’re here anytime you need support and look forward to continuing to help your team stay connected. ### 18. Effortless Customer Communication with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anita B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about EZ Texting?** EZ Texting is easy and a great way to communicate with our customers. And if I ever have any questions or issues, their customer service and support is outstanding! **What do you dislike about EZ Texting?** I wish I could schedule future texts to go out on a certain day and time. **What problems is EZ Texting solving and how is that benefiting you?** It's helping us communicate our daily specials, events and more. We are able to stay closer to the customer and answer many of their questions before the day starts. **Official Response from Kelly Key:** > Hi Anita, Thank you so much for your review! We’re thrilled to hear EZ Texting has made it easy to stay connected with your customers, and that our Support team has been helpful when you need us. Good news: you can schedule future texts in EZ Texting. When you’re creating a campaign, look just below the Compose Message box. You’ll see the option to "Send Now" or "Schedule" for a specific date and time. Depending on your use case, Workflows may also be a great option to help automate recurring messages like new customer specials or event reminders. If you’d like, reach out to Support, we’ll be happy to walk you through the options. ### 19. Effortless Setup, Time-Saving Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mr. S. **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** I absolutely love how easy it was to set up EZ Texting. I could seamlessly transfer all my data from the old SMS marketing service using CSV files, Excel sheets, and simple copy-pasting methods. This ease of setup saved me a lot of time and hassle. I also appreciate how EZ Texting saves me time by allowing me to send messages in bulk without needing to painstakingly send them one by one to each customer. Additionally, the feature that allows me to purchase someone's spot without needing to upgrade to a different tier is fantastic, offering flexibility and convenience. The pricing of the service is also highly reasonable and well-suited to my budget, which is important for me as a business owner. I find the ability for unused credits to roll over particularly beneficial, ensuring that I am getting full value for my investment. The convenience and simplicity of using EZ Texting to reach my customers efficiently are unmatched, making it an invaluable tool for my fitness business. **What do you dislike about EZ Texting?** I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is clicking on links, opening text messages, and the best times and practices for sending messages to my audience. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting saves me time by sending messages to customers efficiently, allowing me to manage marketing for my fitness business without high costs. The tool’s convenience and cost-effectiveness support my budget needs, and unused credits can roll over. **Official Response from Kelly Key:** > Thank you for such a detailed and thoughtful review! We’re thrilled to hear that EZ Texting has been easy to set up and that features like bulk messaging, credit rollover, and flexible pricing are saving you time and helping your fitness business grow. We also appreciate your feedback about analytics and reporting. We’re always exploring ways to provide deeper insights and engagement metrics to help customers like you reach your audience even more effectively. Your input helps guide those improvements, and we’re grateful for it. ### 20. Efficient, AI-Enhanced Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. **Reviewed Date:** February 10, 2026 **What do you like best about EZ Texting?** I like that anything I want to create with EZ Texting can be done simply or using AI. The AI makes my message clearer, more fun, or festive depending on what I want. It's easy to use and great for efficiently reaching 175 people at one time with very little time required. **What do you dislike about EZ Texting?** Nothing! Now that I get the reports when clients withdraw **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to efficiently reach 175 people at once with minimal time. It lets me create messages easily, using AI to make them clearer, fun, or festive as needed. **Official Response from Kelly Key:** > Hi Lisa, Thank you for your review! We’re so glad to hear you’re enjoying the flexibility of creating messages, whether simple and direct or enhanced with AI Compose. It’s great to know EZ Texting helps you efficiently reach your group with minimal effort. Thanks again for your support. We’re here anytime you need assistance! ### 21. Solid Product. Good Features, Ease of Use. Credits Can Get Expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Jeff C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about EZ Texting?** Easy to use platform, pretty clean dashboard and usability features. Sign-up and web forms are easy to implement to generate sign-ups. **What do you dislike about EZ Texting?** The cost of credits is and always has been confusing, regardless of the text platform. We're a hospitality brand and have used many providers over the years. Depending on the size of your list, credits can start to add up for a simple text message. The annual credit doesn't really hold much value and you are often reloading your account. Worth the investment if it brings in customers but just something to be aware of. **What problems is EZ Texting solving and how is that benefiting you?** Direct communication with our customer list - people who have signed up to hear from us. We are less at the mercy of an algorithm or social media platform where we aren't sure if customers will see a message, especially if it's time sensitive. **Official Response from Kelly Key:** > Hi Jeff, Thank you for taking the time to share such a detailed review! We’re so glad to hear that EZ Texting supports your hospitality brand in communicating directly with your customers, especially when timing and visibility are so important. We completely understand your concerns about credit costs. Our team is always working to make credit usage and value clearer, and feedback like yours helps guide improvements. We’re grateful to be a part of your customer engagement strategy and look forward to continuing to support your success. ### 22. EZ Texting is helpful **Rating:** 5.0/5.0 stars **Reviewed by:** anthony l. | Union Stewart, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about EZ Texting?** It is helpful to get information out to people. We use it instead of emails and find the interaction to be much better. EZ Texting is easy to use and understand. The User Interface is fine too. **What do you dislike about EZ Texting?** the cost of the credits. We are a non-profit organization, and our usage is not for marketing purposes. We need to get information to people and this is the best option in our opinion. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting is helping us get information and interaction with our organization. Emails go unread, and sending a text to a cell phone has increased our interaction. **Official Response from Kelly Key:** > Hi Anthony, Thank you for sharing your experience! We’re so glad to hear that EZ Texting has helped your organization connect more effectively and improve engagement compared to email. We appreciate your feedback about credit costs, especially as a nonprofit using texting for informational purposes. We’re always looking for ways to better support organizations like yours and make communication more accessible. Thank you for trusting EZ Texting to help keep your community informed. ### 23. Very Easy to Use and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about EZ Texting?** It's very easy to use and user friendly. The service is efficient and helps get out important, critical messages quickly. **What do you dislike about EZ Texting?** When people sign up, it only has their numbers and not their names which can be difficult to manage for people who should no longer be on the list. **What problems is EZ Texting solving and how is that benefiting you?** During messaging that needs to go out quickly to employees, that has been very helpful. **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear EZ Texting has been easy to use and helpful for sending important messages to employees quickly. We understand how having only phone numbers can make list management more challenging. To help with this, you may want to explore using a Sign-Up Form that collects both name and phone number at the time of opt-in. You can also use our “Collect Contact Data” workflow template, which automatically replies to subscribers and prompts them to provide additional details like their name. If you’d like help setting that up, our team would be happy to walk you through it. Thanks again for your feedback! ### 24. Straightforward UI and Excellent Call Forwarding Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul D. | Manager - IT & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about EZ Texting?** The user interface is straightforward, and what I appreciate most is the call forwarding feature. **What do you dislike about EZ Texting?** I would like to see an option to choose a custom sender number. Alternatively, allowing the use of a business name would make messages appear more authentic to recipients. **What problems is EZ Texting solving and how is that benefiting you?** Connecting with people is becoming more challenging since not everyone checks their emails. Texting, on the other hand, is easier because messages are more likely to reach the recipient, and the read rate is much higher compared to emails. **Official Response from Kelly Key:** > Hi Rahul, Thanks for your review! We’re glad to hear that EZ Texting has made it easier to connect with your audience and that you’re finding features like delivery tracking and call forwarding helpful. We appreciate your suggestion about custom sender options. We recommend adding your business name to the subject line of your messages to help recipients recognize who the text is from right away. If you’d like to explore other ways to make your messages more identifiable, please reach out to us. Our team will be happy to walk you through available options. Thank you again for sharing your feedback! ### 25. User-Friendly and Effective, Needs Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton M. **Reviewed Date:** January 20, 2026 **What do you like best about EZ Texting?** I find EZ Texting so easy and user-friendly. The ease of using it stands out for me. It's really, really simple. **What do you dislike about EZ Texting?** I would like to see an app to be able to use EZ Texting from my phone. I'm using it on my laptop right now, but being able to use it from my phone would be great too. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting solves fast communication to a broad number of people simply and quickly. It's easy and user-friendly. **Official Response from Kelly Key:** > Hi Clayton, Thank you for your review! We’re so glad to hear that EZ Texting has been easy and user-friendly and that it’s helping you communicate quickly with a large audience. We appreciate your feedback about mobile access. For full-feature access on the go, you can use EZ Texting on your phone by logging in through your mobile web browser. Many customers also create a home-screen shortcut for quick access. Thanks again for your feedback. We’re happy to support you anytime! ### 26. Easy to Navigate and User-Friendly System **Rating:** 5.0/5.0 stars **Reviewed by:** Dana A. | Senior Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about EZ Texting?** It’s easy to navigate the system. I am able to get to what I need with minimal issues. **What do you dislike about EZ Texting?** Deleting doesn’t take them completely out of the system. **What problems is EZ Texting solving and how is that benefiting you?** Contacting the church members for major announcements. **Official Response from Kelly Key:** > Hi Dana, Thank you for your review! We’re glad to hear that EZ Texting has been easy to navigate and that you’re able to quickly get to what you need, especially for sharing important announcements with your church members. We also appreciate your feedback about deleting contacts. Contacts that have opted out or been removed aren’t fully deleted from the system because carriers and regulations require platforms to retain opt-out records. This helps prevent accidentally messaging someone who has already opted out and protects both you and your organization from compliance violations. If you’d like, our Support team can walk you through how to manage contact views and lists so your active contacts are easy to work with. Thank you again for your feedback. We appreciate you! ### 27. Absolutely love!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** What I Like: Ease of Use: The platform is intuitive, with a clean interface that makes setting up campaigns quick and hassle-free—even for beginners. Strong Features: EZ Texting includes contact list segmentation, autoresponders, keyword management, analytics, and integration options with popular platforms like HubSpot and Mailchimp. Compliance and Reliability: It helps ensure messages are compliant with TCPA and industry standards, reducing risk for businesses. Customer Support: Their support team is responsive and helpful, with access to chat, email, and phone support. Overall Impression: EZ Texting is an excellent solution for small to medium-sized businesses looking to boost engagement, increase customer reach, and improve communication strategies. It delivers good value, especially for organizations that prioritize mobile-first marketing. **What do you dislike about EZ Texting?** Once you opt out of messaging you can't opt back in. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting helps solve the problem of slow or inconsistent communication with employees about HR and payroll matters. In a busy work environment, it can be challenging to make sure everyone sees important updates—especially when relying solely on email, which often goes unread or gets lost in inboxes. With EZ Texting, I can send instant text alerts for things like payroll deadlines, direct deposit confirmations, benefit enrollment reminders, and urgent HR updates. It ensures that employees receive the message right away and are more likely to take action quickly. This has reduced missed deadlines, minimized confusion, and improved overall communication efficiency across the organization. It’s especially helpful for reaching field staff or teams who aren’t regularly checking email. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that EZ Texting’s ease of use, features, and reliable communication have been helpful for keeping your team informed about important HR and payroll updates. Thank you for your feedback on opting contacts back in. Contacts can rejoin your lists by texting your keyword to your EZ Texting number. This allows them to easily opt back in to receive your messages after unsubscribing. We appreciate your feedback and are thrilled that EZ Texting has become a valuable tool for your organization. Thank you for choosing us to help keep your team connected! ### 28. User-Friendly Texting with Fast Delivery, Worth the Higher Price **Rating:** 4.0/5.0 stars **Reviewed by:** Brian Y. | Labor Relations Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about EZ Texting?** EX texting provides a easy to use, user friendly solution to MMS and SMS texting. It provides a quick delivery with a high rate of delivery. **What do you dislike about EZ Texting?** The price point is a little high for the industry, but that is made up for with a better user experience. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting is used by my clients to provide quick news and event updates to their membership. **Official Response from Kelly Key:** > Hi Brian, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and reliable. We appreciate your feedback about pricing as well. While we aim to provide a best-in-class user experience and high deliverability, we’re always reviewing our plans to ensure they offer strong value for all users. Thank you for choosing EZ Texting. ### 29. Easy, Flexible Text Scheduling and Credit Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about EZ Texting?** The ease and flexibility to schedule texts/add credits to account **What do you dislike about EZ Texting?** The extra character limit with emojis :( **What problems is EZ Texting solving and how is that benefiting you?** Communications and marketing -- helps us reach our program participants and graduates quickly and effectively, often to a device that is already in their hands! **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear you’re enjoying the flexibility of scheduling texts and managing credits. It’s great to know EZ Texting is helping you reach participants and graduates quickly and effectively. We also appreciate your feedback about emojis and character limits. Emojis use special characters that fall outside the standard SMS character set. When those characters are included, carriers treat the message differently, which reduces the number of characters allowed per message segment. This behavior is controlled by carrier standards across the industry. We know it can be frustrating. Our team is always happy to help with tips to optimize message length. Thanks again for your feedback! ### 30. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia M. | Optometrist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** Our office really loves EZ Texting! We love that the message comes directly from the office number without having to have a special, different number to text to. Additionally, it is extremely easy to use. Very user friendly for all skill levels. It's also useful that images can be sent as well. **What do you dislike about EZ Texting?** I don't know if anything we dislike about EZ Texting at this time. Everything has worked great! **What problems is EZ Texting solving and how is that benefiting you?** It's allowing us to communicate with people if they aren't able to answer the phone. Quick responses are helping our communication. **Official Response from Kelly Key:** > Hi Olivia, Thank you for sharing your review! We’re so happy to hear that EZ Texting has been easy to use for your entire team and that you love being able to send messages directly from your office number. We’re thrilled everything has been working smoothly, and we appreciate you being part of the EZ Texting community! ### 31. EZ Texting Makes Campaign Management Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jared L. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about EZ Texting?** What I like best about EZ Texting is how easy it is to use. The platform makes creating, sending, and managing text campaigns simple and efficient. I also appreciate the features like contact management, scheduling, and reporting, which help me reach my audience effectively without any hassle **What do you dislike about EZ Texting?** The cost can escalate quickly, especially for high-volume users. Some users may find the credit system expensive and confusing, complicating budgeting and ROI tracking. **What problems is EZ Texting solving and how is that benefiting you?** The platform offers automation features and AI-powered tools, streamlining communication processes and enhancing efficiency. **Official Response from Kelly Key:** > Hi Jared, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and that features like contact management, scheduling, and reporting make reaching your audience simple and effective. We appreciate your feedback about pricing and the credit system. We know that costs can add up for high-volume messaging, and our team continually works to keep pricing fair and transparent. We also release updates regularly based on customer input to make budgeting and credit tracking clearer. We’re thrilled that automation and AI tools are streamlining your communication process, and we appreciate you taking the time to share your experience with us! ### 32. Effortless to Use—No Complaints So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany V. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** I like that it is so easy for people to join. **What do you dislike about EZ Texting?** I haven't found anything that I don't like yet. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting will allow us to get information out to a lot of people very quickly. **Official Response from Kelly Key:** > Hi Brittany, We’re so glad to hear that EZ Texting has been effortless to use and that it’s helping you quickly share information with your audience. We truly appreciate your feedback and look forward to continuing to support your success. Thank you for your review! ### 33. The ease to use EZ Texting is amazing. Support is quick to reach back out and assist. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about EZ Texting?** It is neat organized and easy to navigate through. Customer Support is really easy to contact and assist in a timely manner. There are lots of features that are in the application that make the program easy to utilize. It is also easy to implement when reaching out to people we need to connect to. This program is easy to integrate on a day to day basis as I use this program 5-10 times a day. **What do you dislike about EZ Texting?** The mobile app sometimes does not work very well. **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to Multiple People at once and having contact numbers merged immediately off of an excel word document. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re happy to hear you find EZ Texting easy to use, well-organized, and supported by a responsive customer care team. We appreciate your note about the mobile app. For wider access to features and full functionality on the go, we recommend using EZ Texting through your mobile browser. Our team is always here if you’d like assistance or tips to make mobile use even easier. ### 34. Effortless Navigation Makes It a Winner **Rating:** 5.0/5.0 stars **Reviewed by:** Dinah S. | Senior HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about EZ Texting?** It's easy to navigate. It's easy to make changes or update. **What do you dislike about EZ Texting?** So far, I haven't run into anything that I dislike about this application. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting is making it easier for our supervisors to reach out to employees when we have a staffing issue. **Official Response from Kelly Key:** > Hi Dinah, Thank you for your review! We’re so glad to hear that you find EZ Texting easy to navigate and update. It’s great to know the platform is helping your supervisors communicate quickly and effectively when staffing issues arise. We truly appreciate your feedback and are happy to hear EZ Texting is making your team’s communication smoother and more efficient! ### 35. Full featured but Clean simple interface **Rating:** 4.5/5.0 stars **Reviewed by:** Dave R. | Director IS&T, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about EZ Texting?** I appreciate the ease of use in managing and using the web application. We use it for company emergency or other all company or team communications. Onboarding new users is simple and sending standardized texts in real time or on a schedule is easy. **What do you dislike about EZ Texting?** The increase in annual cost but it is not prohibitive. We don't use it for marketing or customers, just internal employee communication. So there is no ROI on the overhead. A mobile app would be very useful. **What problems is EZ Texting solving and how is that benefiting you?** We DO NOT use it for SMS Marketing. Only one choice in the dropdown above. weird. We use it for internal all company emergency notification to employees. i.e.. Power outages, snow closures, etc... **Official Response from Kelly Key:** > Hi Dave, We’re glad to hear EZ Texting’s simple, streamlined platform has made internal communications easy for your team. It’s great to know onboarding and scheduling are working well for you! We do have an iOS mobile app available, and you can also access the full set of features by logging into your account through your mobile browser. If you need any help getting set up on mobile, our support team is happy to help! Thanks again for your feedback and for trusting us with your employee communications. ### 36. Great Communications Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto R. | Chief Executive Officer, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** The great website design and how easy is to use **What do you dislike about EZ Texting?** To this point I dont have any negative thing to say **What problems is EZ Texting solving and how is that benefiting you?** By staying in communication with our customers, we can ensure that they are informed on their account and also about promotions **Official Response from Kelly Key:** > Hi Ernesto, Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the website design and how easy EZ Texting is to use. We appreciate you being part of the EZ Texting community! ### 37. Go to tool for texting **Rating:** 4.5/5.0 stars **Reviewed by:** Sahil B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about EZ Texting?** Quick & Easy with good deliverability & affordable **What do you dislike about EZ Texting?** Nothing Much to say, feels like it can be a little more user-friendly **What problems is EZ Texting solving and how is that benefiting you?** The issues it is solving is Mass Messaging & it is helping me saving a lot of my time **Official Response from Kelly Key:** > Hi Sahil, Thank you for your review! We’re so glad to hear EZ Texting is your go-to tool for quick, affordable, and reliable messaging. It’s great to know that mass texting is helping you save time and connect more efficiently. We also appreciate your note on usability. Our team updates the platform frequently based on feedback from users, and we’d love to hear any specifics you'd like to share. You can use the feedback link directly in the app. We value your input and it helps us continue improving the experience for you and others. Thank you for choosing EZ Texting! ### 38. EZ Texting has been a game changer in my company. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** EZ texting makes it so easy for me to message multiple employees at one time. It has saved me so much time. **What do you dislike about EZ Texting?** I wish that I could have multiple people with different number associated with my account. **What problems is EZ Texting solving and how is that benefiting you?** Being able to communicate with all of my drivers quickly and efficiently is a game changer in my industry. We have to be able to communicate quick changes and EZ Texting helps us achieve that communication. **Official Response from Kelly Key:** > Hi Adam, Thank you for your review! We’re so glad to hear that EZ Texting has saved you time and made it easier to communicate quickly with your team. EZ Texting does offer the ability to have multiple numbers and teammates on your account. If you’re interested in setting this up, our support team would be happy to walk you through the available options and find the best fit for your needs. Thank you for choosing EZ Texting! ### 39. We've been using EZ Texting for our business communications, and it has been a game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** C Marcela P. | Purchasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** We love how easy it is to manage contact lists and send personalized messages. The delivery rates are excellent, and the reporting tools help us track engagement and improve our messaging strategy. **What do you dislike about EZ Texting?** While EZ Texting offers a convenient way to send mass texts and engage with customers, there are a few areas where the platform could improve. **What problems is EZ Texting solving and how is that benefiting you?** Customer support has also been responsive and helpful whenever we've had questions. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re thrilled to hear that EZ Texting has made it easy to manage contact lists, send personalized messages, and track engagement. We’d love to hear more about the improvements you’d like to see. You can share feedback directly through the feedback link in your account or by emailing our team at answers@eztexting.com. Many of our enhancements come directly from user suggestions, so we truly value your input! Thank you for choosing EZ Texting. ### 40. Easy to Use, But Opt-Out Message Is Annoying **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** I like using EZ Texting because it is easy to use! **What do you dislike about EZ Texting?** Having to remove the opt out message every time **What problems is EZ Texting solving and how is that benefiting you?** Communicating with the manufacturing folks on the floor! **Official Response from Kelly Key:** > Hi Robin, Thanks for your review! We’re glad to hear that you find EZ Texting easy to use and that it’s helping you communicate efficiently with your team. We understand that the opt-out message can feel repetitive. To save time, you might consider creating message templates so you don’t have to edit or remove text each time you send a message. If you’d like help setting this please don’t hesitate to reach out to our support team. We’re happy to help you find the best setup for your needs. ### 41. Ez text is great **Rating:** 4.5/5.0 stars **Reviewed by:** Maria I. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about EZ Texting?** Ease of use, customer service ability to do on my phone a app **What do you dislike about EZ Texting?** Inability to see what contact group leads are in **What problems is EZ Texting solving and how is that benefiting you?** Ability to easily communicate en masse w leads **Official Response from Kelly Key:** > Hello Maria, Thanks for sharing your experience! We’re so glad EZ Texting has made it easy for you to communicate with your leads. We appreciate your feedback about viewing which groups your leads are in. Feel free to reach out to our support team. We'd be happy to walk you through some tips to manage groups effectively in your account. ### 42. Pros and Cons **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about EZ Texting?** - Pricing structure is fair - Easy to upload groups **What do you dislike about EZ Texting?** - Cannot text group from mobile - Does not intake photos attached to replies in a way that can be easily used from mobile app - Cannot send custom URLs easily - Doesn't handle dups well. **What problems is EZ Texting solving and how is that benefiting you?** Sending group texts **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear you find EZ Texting easy to use for uploading groups and that the pricing structure works well for your needs. We appreciate your feedback about mobile functionality. For full access to features like group texting and easier media management, we recommend using EZ Texting through a mobile web browser rather than the app. We’ll also be sharing your feedback with our product team as part of our ongoing updates and improvements. If you’d like help with managing duplicates, our support team would be happy to assist! ### 43. EZ texting helps with notifying tenants **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** Its quite easy to update groups as my tenants change frequently, so updating my csv file is easy **What do you dislike about EZ Texting?** It would make it easier if it automatically synced with my icloud contacts **What problems is EZ Texting solving and how is that benefiting you?** Eliminates the need for tenant notifications and is more effective than posing notices. Also great for notification for hosting events for our Biblestudy **Official Response from Kelly Key:** > Thank you for your review! Thank you for sharing your experience! We’re so glad EZ Texting has made it easy to keep tenant notifications and event updates organized and effective. Thanks again for being part of the EZ Texting community. ### 44. I like EZ Texting better then emailing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about EZ Texting?** The dashboard is very professional and easy to use. I really like the reporting feature so I can check opt-in and opt-out. It lets me organize by different groups so categorizing clients is easy. Support is very helpful too! We are using the texting for our marketing funnel and weekly texts to subscribers. So far so GOOD! **What do you dislike about EZ Texting?** Since I'm new to texting vs emailing, I have to get used to the credit system. **What problems is EZ Texting solving and how is that benefiting you?** My emails are going to SPAM folders and not reaching subscribers to my webinar. It was so frustrating and my marketing guru recommended using EZ Texting and I am SO happy. **Official Response from Kelly Key:** > Thank you for your review. It’s awesome to know EZ Texting is making your communication more effective and helping you avoid the spam folder. We’re thrilled the dashboard, reporting, and group organization features are making your life easier, and that our support team has been helpful along the way! We understand the credit system can take a bit of getting used to, but we’re always here to help if you have questions. Don’t hesitate to reach out anytime you need a hand. Thanks again for sharing your experience ### 45. Very reliable company. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about EZ Texting?** Easy to use interface. Easy for programmers to work with. Very affordable. Good customer support. **What do you dislike about EZ Texting?** Restrictions by T-Mobile on how many texts can be sent per day. **What problems is EZ Texting solving and how is that benefiting you?** We email and text leads to our real estate clients. Emails have become a challenge. Too many emails end up in spam. As a redundancy we send the real estate agents a text with the leads name and phone number. It is very easy for the agent to then tap on the phone number and immediately call the new prospect. Idel for the sales person on the road. **Official Response from Kelly Key:** > Hi Mark, Thank you for the great review! We're so glad to hear that EZ Texting’s ease of use, affordability, and developer-friendly interface are making a positive impact on your workflow. We understand the frustration around carrier restrictions. We’re always working to help our customers navigate these limitations while maintaining reliable delivery. Thanks again for your feedback and for trusting EZ Texting as part of your communication strategy! ### 46. Easy to use, can mass text, organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about EZ Texting?** The ease of use in texting and mass texting. Can replenish credits and ready to use after payment. Get confirmation when text goes out and can schedule text in advance. **What do you dislike about EZ Texting?** Could be costly if text usage is high, but cost will most likely be the same with other platforms too. Wish that the platform will take accents for languages, such as Vietnamese. **What problems is EZ Texting solving and how is that benefiting you?** No problems currently. Just wish that eventually platform will allow accents for languages, such as Vietnamese. **Official Response from Kelly Key:** > Thank you for sharing your feedback! We’re so glad you’re enjoying how easy it is to send and schedule texts, as well as the quick credit replenishment and confirmations. We appreciate your feedback about support for Vietnamese characters. We’ve shared this request with our product team so they can consider it as we continue improving the platform. Thank you for being part of the EZ Texting community! ### 47. I have significant grown my roofing business in just two months using EZ texting **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about EZ Texting?** First of all what I like best is that I’m getting results. I have sales now booked up for months. And the process is extremely easy. And no one knows it’s not coming from my phone. **What do you dislike about EZ Texting?** There’s nothing I dislike about EZ texting **What problems is EZ Texting solving and how is that benefiting you?** It’s bringing me in new sales. They’re very easy and cost-effective manner. **Official Response from Kelly Key:** > Hi Matt, Thank you for sharing your amazing success story! We're thrilled to hear that EZ Texting has helped you significantly grow your roofing business. We appreciate your support and are here to continue helping you drive results. ### 48. Great way to Text Blast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about EZ Texting?** Ease of use. I like that it is also a contact database. FYI - I am the administrator for James Kimball's Account **What do you dislike about EZ Texting?** I don't like the 2nd review. it's a waste of time when you are already proofing a text while you type **What problems is EZ Texting solving and how is that benefiting you?** Saves a lot of time getting information out to our team **Official Response from Kelly Key:** > Thank you for taking the time to share your experience. We're so glad to hear EZ Texting is helping you save time and easily get important updates out to your team. We also appreciate your feedback about the second review step. Your input helps us continue improving the experience, and we'll be sure to pass it along to our product team. Thanks again for being part of the EZ Texting community! ### 49. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Mindy S. | Assistant General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about EZ Texting?** I like how easy EZ text is to use. I Highly recommend this program. **What do you dislike about EZ Texting?** I sometimes struggle with sending a text to one specific user. **What problems is EZ Texting solving and how is that benefiting you?** We often need to contact client directly and this program allows us to do that. **Official Response from Kelly Key:** > Hi Mindy, Thank you for your feedback! We're so glad to hear that you find EZ Texting user-friendly and easy to use. We appreciate your recommendation. If you're having any trouble sending texts to a specific user, our support team would be happy to assist. Feel free to reach out. We're here to help! ### 50. Love ez text **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about EZ Texting?** It’s super easy and convenient to use. I love I can upload spreadsheets and create lists. **What do you dislike about EZ Texting?** That we have to pay , laugh out loud !!! **What problems is EZ Texting solving and how is that benefiting you?** Can blast people without giving my personal number out. **Official Response from Kelly Key:** > Thanks so much for the review! We’re happy to hear you’re finding EZ Texting easy to use and that you can stay connected without needing to share your personal number. ## EZ Texting Discussions - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote - [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?filters%5Bsentiment_snippet%5D=1283276&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A51%3A38+-0500&secure%5Bsession_id%5D=6d3a2c0e-e759-45aa-890f-70b5f57a27ef&secure%5Btoken%5D=50a35fd0a2bc0ef5511b9102639864b8f33540ae01084198014a7c106c60cc5a&format=llm_user) ## EZ Texting Integrations - [API](https://www.g2.com/products/api/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) ## EZ Texting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - API Integration - QR Codes **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top EZ Texting Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,879 reviews) - [Avochato](https://www.g2.com/products/avochato/reviews) - 4.4/5.0 (193 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews)