--- title: EZ Texting Reviews meta\_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 744 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews & Product Details Visit Website Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. * * * Product Website EZ Texting Seller [EZ Texting](https://www.g2.com/sellers/ez-texting) Discussions [EZ Texting Community](https://www.g2.com/products/ez-texting/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Taylor Marsh Show More ## Pricing Pricing provided by EZ Texting. ### 14-Day Trial Free Trial [ View More Pricing Information ](https://www.g2.com/products/ez-texting/pricing) ## EZ Texting Integrations (4) What do users say about integrations? Verified by EZ Texting [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") API ](https://www.g2.com/products/api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Open Commerce ](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews) Show More ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/12/2023 "Use to be Amazing, however NOT anymore…" 0.5/5 What do you like best about EZ Texting? Nothing new, they haven’t changed their stance on previous supporters of their services… Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Honour their long standing customer base… Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? They offer an easy platform to implement SMS Marketing... Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-8858852/official_response/edit) Thank you for your review. We are sorry to hear that your experience has not met your expectations, and we appreciate your feedback. Due to the impact of recent industry changes and carrier regulations, we’ve had to discontinue select plans. While this decision is made with the best interests of all our customers in mind, we fully empathize with the inconvenience it may cause. To ease this transition, we provided a 30-day free trial for customers to evaluate our plans and choose one that aligns with their needs and budget. These plans are carefully designed to optimize deliverability based on your sending volume. We're here to assist you in finding a plan that best fits your needs. Feel free to connect with us at Answers@EZTexting so that we can address any questions or concerns you may have. Thank you again for your feedback. We truly appreciate you taking the time to share your thoughts with us. 8/4/2026 Current UserValidated ReviewerSource: Organic ![Alex K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex K.") AK Alex K. Consultant Small-Business (50 or fewer emp.) 11/13/2024 "Disappointing Experience with Expired Credits and Poor Customer Service" 0/5 What do you like best about EZ Texting? EZ Texting is an a tool for us, IT recruiters, enabling fast, direct communication with candidates. Its mass texting feature is especially useful for reaching multiple candidates about job openings, interview schedules, or status updates, ensuring timely responses in a competitive market. EZ Texting’s automation tools also streamline follow-up messages, keeping candidates engaged throughout the hiring process. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? Our experience with EZ Texting has unfortunately been very disappointing. Five years ago, we purchased a significant number of credits from them with the assurance from their support team that these credits would not expire, provided we kept our plan active. Following this understanding, we diligently maintained our plan, fully expecting that our credits would be secure. However, without any prior warning or notification, we recently discovered that our credits had expired. This was both surprising and frustrating, as EZ Texting’s own representatives had clearly communicated that no expiration would apply under our current terms. When we reached out to their support team for assistance, we were met with an unwillingness to help or even consider reissuing the credits. Their lack of accountability for this issue reflects poorly on their customer service and their commitment to customer satisfaction. The cost implications are also significant. Repurchasing the expired credits would now amount to nearly $3,000 CAD, which is a considerable expense for any business. EZ Texting's refusal to honor their original commitment has left us feeling let down and concerned about the reliability of their services. For anyone considering EZ Texting, be cautious about promises regarding credit expiration and prepared for the possibility of poor support if an issue arises. This experience has shown us that EZ Texting may not be the reliable partner they claim to be. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? We are extremely disappointed with our experience with this company. They initially assured us—multiple times—that our purchased credits, totaling thousand of dollars, would never expire as long as our account remained active. Despite this confirmation, the credits disappeared without warning, and we were later informed of a their expiry policy. We had held these credits for 5 years (since 2019) without any indication of this limitation. The sudden loss of funds, paired with the lack of support or resolution, has been very frustrating and unprofessional, leaving us questioning the reliability and transparency of this service. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-10500851/official_response/edit) Hi Alex, Thank you for your updated review and feedback. We understand that you're currently in touch with our Support Manager, who is reviewing the details of your account. As mentioned, our Support Manager will be following up with you this week with more information and next steps. We appreciate your patience as we review the details of our account. Your satisfaction is important to us, and we’re committed to addressing your concerns thoroughly. Validated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 3/15/2022 "Cost prohibitive" 0/5 What do you like best about EZ Texting? bulk sending of texts to large lists of students. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The new pricing structure is challenging and cost-prohibitive for our office. Review collected by and hosted on G2.com. Recommendations to others considering EZ Texting: It was great while it was free or low cost, we don't send enough to warrant a $19/month subscription. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Student communication! Review collected by and hosted on G2.com. Show More Response from Social EZ Texting of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-5427211/official_response/edit) Hey there, Thank you so much for your review! We're happy to hear that you found EZ Texting easy to use, especially when it comes to importing numbers. As far as pricing goes, we completely understand that each business' needs are different. We recommend reaching out to an agent either via the chat option on our website or via email at Support@EZTexting.com to see what plan might be best for what your company specifically needs. Thank you again for your feedback and we love to hear how EZ Texting is benefiting you! Sincerely, Taylor 9/15/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/24/2021 "Too glitchy. Unresponsive tech support did not resolve." 0/5 What do you like best about EZ Texting? Switching to simple texting who already has better customer support Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The phone messages were not coming in real time, delayed sometimes up to several hours / next day. Doesn’t work for my business having an inadequate service Messages would not load on phone. Could not cut and paste it would crash . I called customer service multiple times and texted and emailed for support. Unresolved, went elsewhere didn’t look back & saved $ In doing so. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Keeping Advil in business Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CW Connor W. Co-Founder Small-Business (50 or fewer emp.) 9/27/2019 "Bad customer support, not a great service" 0.5/5 What do you like best about EZ Texting? simple interface, easy to get setup when you first start out. The user experience is relatively easy to navigate Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The people at EZ Texting are extremely difficult to work with and are a bit deceitful in how they sell different services. Every feature on the site needs to be paid for to utilize. Overall pretty dissapointed Review collected by and hosted on G2.com. Recommendations to others considering EZ Texting: Go with another service. EZ texting may be great in the short term but will hurt over long run. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Getting in contact with customers via SMS Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 8/27/2019 "It could be better" 0.5/5 What do you like best about EZ Texting? I like the keyword feature...but I continue to get a text from people that are not affiliated with my keyword. I also like that you can bulk text my clients all at the same time. Unfortunately, there is not much more I like about the software. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? The cost structure and customer service. The cost structure is expensive for a small business. I have a lot of credits accumulating and if I turn off the subscriptions I will lose my keyword. That does not work because it is still attached to another person. So I get their text often. I really feel trapped. I need the service but the cost is not conducive to my small business. I have had to call customer service and connect through chat and in both cases, they were not that helpful. Review collected by and hosted on G2.com. Recommendations to others considering EZ Texting: There should be better support for new users. The support team did not help. I am a small business and EX Text states it is for small business as well. Well, it is not in my opinion. I used the chat and the agents were not knowledgeable. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? I am able to reach my entire client base via text. I would like to get some support on how I can use the service in other ways. But, I have very little faith in the customer service agents. Review collected by and hosted on G2.com. Show More Response from Kelly Key of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-3079582/official_response/edit) Hello! We're sorry that you didn't have the optimal experience with our service. At EZ Texting, we pride ourselves on our outstanding customer service and assure you that your experience is not the norm. We'd encourage you to reach back out and connect to someone on our Account Management team to get you better acquainted with our system and determine what pricing structure makes the most sense for you. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/29/2019 "Not honest in communicating TCPA law" 0/5 What do you like best about EZ Texting? Very few positive things to share. Very limited in features. Review collected by and hosted on G2.com. What do you dislike about EZ Texting? They'll do everything to commit to services from them except inform you of the TCPA law and how to incorporate their services within TCPA regulations. Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? Read above Review collected by and hosted on G2.com. Show More Response from Sarah Hale of EZ Texting [Editedit](https://www.g2.com/survey_responses/ez-texting-review-3096054/official_response/edit) Hello! Thanks for taking the time to review EZ Texting. Sorry that you came away with the impression that we have limited features. We'd love to sit with you and provide a tutorial regarding our MMS broadcasts, Drip Campaigns, Trackable Links, Poll and Vote, EZ Chat, and other features we offer. While we always strive to provide our clients with and understanding that TCPA regulations must be adhered to, our team members aren't attorneys and cannot provide legal counsel to each of our thousands of customers. We do always recommend that each user contact a hired professional to ensure that their use case and consent is within TCPA guidelines. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller GP Grant P. Small-Business (50 or fewer emp.) 9/4/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Pretty Good but gets expensive for my use" 1/5 What do you like best about EZ Texting? Was able to keep my team reminded of the conference calls Review collected by and hosted on G2.com. What do you dislike about EZ Texting? price was a little high for the small piece of my business that I was using it for Review collected by and hosted on G2.com. Recommendations to others considering EZ Texting: Make sure that your use for EZ texting is something that will generate income for you. Otherwise this gets really expensive Review collected by and hosted on G2.com. What problems is EZ Texting solving and how is that benefiting you? getting everyone on the same page at the same time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about EZ Texting? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about EZ Texting ](https://www.g2.com/products/ez-texting/discussions/new) BD Baeth DAvis • Last activity over 5 years ago How can I get more help setting up campaigns? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) VG Víctor Garcia • Last activity over 6 years ago Is there a way to integrate with Square? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) [ View all Discussions ](https://www.g2.com/products/ez-texting/discuss) ## Pricing Options Pricing provided by EZ Texting. ### 14-Day Trial Free Trial ### Launch Starting at $25.00 Per Month ### Boost Starting at $60.00 Per Month ### Scale Starting at $100.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ez-texting/pricing) ## G2 Deals ### Exclusive savings on EZ Texting through G2 Deals Offer valid on first purchase only. Applies to standard annual subscriptions only. Excludes volume add-ons and custom plans. How to claim this offer After signing up and verifying your account, select a standard annual plan. Claim Offer EZ Texting Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f9c76e88f4ff9b703cc8f804e33bf87/simpletexting.jpg "Product Avatar Image") SimpleTexting 4.7/5(644) [ Compare Now ](https://www.g2.com/compare/ez-texting-vs-simpletexting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78157590672afd10e3d32913f02518ca/textedly.png "Product Avatar Image") Textedly 4.6/5(1,398) [ Compare Now ](https://www.g2.com/compare/ez-texting-vs-textedly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7441fc8f40f32dff95af4e9a83e1a038/slicktext.png "Product Avatar Image") SlickText 4.8/5(1,891) [ Compare Now ](https://www.g2.com/compare/ez-texting-vs-slicktext) ##### ##### EZ Texting Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Reporting Marketing Automation Text-to-Landline Agentic AI - SMS Marketing Natural Language Interaction Proactive Assistance [ View More Features ](https://www.g2.com/products/ez-texting/features) ## Top-Rated Alternatives [ ![SlickText](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SlickText") SlickText 4.8/5(1,891) ](https://www.g2.com/products/slicktext/reviews) [ ![Avochato](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avochato") Avochato 4.4/5(199) ](https://www.g2.com/products/avochato/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/ez-texting/competitors/alternatives) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging) ##### Explore More [What's the best C/C++ IDE that handles complex projects easily and provides seamless version control integration?](https://www.g2.com/discussions/what-s-the-best-c-c-ide-that-handles-complex-projects-easily-and-provides-seamless-version-control-integration)[Which application shielding vendors avoid vendor lock-in and keep pricing transparent as your app scales to a larger user base?](https://www.g2.com/discussions/which-application-shielding-vendors-avoid-vendor-lock-in-and-keep-pricing-transparent-as-your-app-scales-to-a-larger-user-base)[Top-rated asset tracking solutions with barcode/RFID support](https://www.g2.com/discussions/top-rated-asset-tracking-solutions-with-barcode-rfid-support) [Is Baker Tilly worth it as a Sage Intacct channel partner for complex multi-entity deployments, or does a smaller specialist firm like Dean Dorton deliver faster time to value for mid-market organisations?](https://www.g2.com/discussions/is-baker-tilly-worth-it-as-a-sage-intacct-channel-partner-for-complex-multi-entity-deployments-or-does-a-smaller-specialist-firm-like-dean-dorton-deliver-faster-time-to-value-for-mid-market-organisations)[Most recommended sales intelligence app for startups](https://www.g2.com/discussions/what-is-the-most-recommended-sales-intelligence-app-for-startups)[Pros and Cons Details](https://www.g2.com/products/ez-texting/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)