--- title: EZ Texting Reviews meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 744 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews **Vendor:** EZ Texting **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 744 ## About EZ Texting Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. ## EZ Texting Pros & Cons **What users like:** - Users find **EZ Texting incredibly easy to use** , benefiting from its straightforward management and effective communication features. (62 reviews) - Users appreciate the **user-friendly interface** of EZ Texting, making it easy to manage communications effectively. (23 reviews) - Users enjoy the **easy communication** capabilities of EZ Texting, simplifying updates and keeping everyone informed efficiently. (21 reviews) - Users praise the **intuitive and easy setup** of EZ Texting, making it simple to start using effectively. (18 reviews) - Users appreciate the **ease of managing contacts and sending personalized messages** , enhancing their marketing strategies effectively. (17 reviews) - Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews) - Time-Saving (15 reviews) - Simple (13 reviews) - Automation (10 reviews) - Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews) **What users dislike:** - Users find the **credit system confusing and expensive** , leading to difficulties in budgeting and understanding costs. (20 reviews) - Users find EZ Texting **not intuitive** , with a cumbersome app experience that hinders functionality and usability. (8 reviews) - Users struggle with **SMS issues** , including group messaging limitations and high charges for multimedia messages. (8 reviews) - Users often face **sending issues** with EZ Texting, including lack of visibility and difficulties in mass messaging. (6 reviews) - Users struggle with **reporting issues** , noting limitations in details and difficulty understanding advanced features and metrics. (5 reviews) - Campaign Issues (4 reviews) - Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews) - Feature Improvements (3 reviews) - Limited Features (3 reviews) - Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews) ## EZ Texting Reviews ### 1. Easy & Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly J. | Director of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about EZ Texting?** I was looking for an easy sms platform for my team to use for client communication and general marketing. Everything I found was either too complicated or too expensive. I stumbled upon EZ Texting and it has been AMAZING! Honestly required very little training for us to fully implement and integrate. Our average ROI on marketing campaigns are over 160%. **What do you dislike about EZ Texting?** I would love more webinars. But I would not change anything about the platform. **What problems is EZ Texting solving and how is that benefiting you?** Communicating with our clients and staying compliant with all the law and regulations **Official Response from Kelly Key:** > Hi Kimberly, Thank you for your feedback! Achieving an average 160% ROI is impressive - congratulations on your success! We're always looking for ways to improve and provide more resources for our users, so we'll certainly consider your suggestion for additional webinars. Please reach out if you have any questions or additional suggestions. Thanks again for your review. ### 2. EZ texting platform has been a excellent source of communication for the field staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina D. | Staffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about EZ Texting?** CHHC enjoyes the direct communication and accessibility to the platform **What do you dislike about EZ Texting?** I currently do not have any dislikes using the platform **What problems is EZ Texting solving and how is that benefiting you?** I only use this platform to send messages to field staff **Official Response from Kelly Key:** > Hi Katrina, Thank you for your review! We’re glad EZ Texting is helping you efficiently connect with your team in the field. If you ever need support or have suggestions for how we can make your experience even better, feel free to reach out. We truly appreciate your feedback! ### 3. EZ Texting has been a great resource for me in running my programs. Quick and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about EZ Texting?** Very easy to use and implement. I love it. **What do you dislike about EZ Texting?** No downside for me. It has been a great resource. **What problems is EZ Texting solving and how is that benefiting you?** Able to contact a large group at once. **Official Response from Kelly Key:** > Thanks for your great review! We’re so happy to hear EZ Texting has been a valuable and easy-to-use resource for you. ### 4. small biz and straight forward - easy on the eyes platform **Rating:** 4.5/5.0 stars **Reviewed by:** Roman V. | Actor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about EZ Texting?** I took an hour out of my day, everyday for 2 weeks to find the platform befoer choosing Ez and best plan. Ez (website wording) was speaking my language. I only need to send about 1,500 texts per month with emoji's, a pic and a link embedded. I'm a small business and the 10 other platforms had the tendency to speak to me (website language) like i'm an master website code maker or a reseller. I scheduled a tutorial "onboarding" call at the earliest I can get which was to weeks out. However, I managed to start sending my campaigns without any help. It was easy on the eyes trying to send texts with pics and it worked flawlessly. Chat support was available for the fine tuning. It also synced up with my zapier and barely knew what a zapier was used for. **What do you dislike about EZ Texting?** if it is a downside it would be I had to pay a year's worth up front but I understand. **What problems is EZ Texting solving and how is that benefiting you?** I am not aware of any problems they are solving. ### 5. Happy with service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about EZ Texting?** I am very happy with the service and would recommend it. **What do you dislike about EZ Texting?** None at the moment. I am satisfied. No other suggestions. **What problems is EZ Texting solving and how is that benefiting you?** Sending out SMS mesages. ### 6. Great Way to Contact Employees Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about EZ Texting?** I'm able to get a message out to all of our employees quickly, and text messages seem to be the type of message they'll check quickly. **What do you dislike about EZ Texting?** I haven't experienced any downsides. The only downside would be more related to text-messaging limitations rather than EZ Texting's service. Sometimes it's difficult to fit everything you want to say into the limited characters of one text message. **What problems is EZ Texting solving and how is that benefiting you?** Many of our employees do not have email, or if they do, they rarely check it. With EZ Texting, I can get a message out to all employees quickly, without having to call them one by one. **Official Response from Kelly Key:** > Hi Jeremy, Thank you for your feedback! We’re glad to hear that EZ Texting helps you quickly reach all your employees. We understand the challenge of fitting your message into 160 characters. Have you tried our AI Compose tool? It can help you condense your messages while maintaining clarity. We're committed to making your texting experience as efficient as possible. Thanks again for your feedback! ### 7. EZ Texting for Parish Communications **Rating:** 4.0/5.0 stars **Reviewed by:** Alexis M. | Faith Formation Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about EZ Texting?** We have been able to send out details & updates to our parish-at-large through the convenience of text messages to those who opt in to the notifications. It has been a great addition to our communities communications platform. **What do you dislike about EZ Texting?** The website doesn't always work on all internet platforms. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting has helped us reach people in a more efficient and effective manner. **Official Response from Kelly Key:** > Hi Alexis, Thank you for sharing your experience with EZ Texting! We’re delighted to hear that the platform has been a valuable addition to your parish’s communication efforts, making it easy to keep everyone updated and connected. If you'd like, please reach out to our support team at answers@eztexting.com—they’re ready to help with troubleshooting any site issues you may encounter. ### 8. EZ Texting lives up to their name! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten L. | Owner / Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about EZ Texting?** I started using EZ Texting on behalf of a client over a year ago. I send out a weekly campaign on their behalf. EZ Texting lives up to its name! The software is easy to use and reasonably priced. Text campaigns through EZ Texting have proven to be a great addition to our marketing tool box! **What do you dislike about EZ Texting?** I really cannot think of anything. Everything works to my needs. **What problems is EZ Texting solving and how is that benefiting you?** We have found that texting clients is a great way to reach them about upcoming service appointments and to deliver on our committment to communication. ### 9. Great engagement channel **Rating:** 4.5/5.0 stars **Reviewed by:** Rebeca K. | Senior Marketing & Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** EZ Texting platform is great for when you want to reach out specific customers with a direct approach. Some reasons why I use it is that you can send a more personal message that will convert to a sale. We usually send text messages to VIP customers and sometimes they interact which is a good sign that they are reading the relevant content. **What do you dislike about EZ Texting?** Not much bad things to say about it, since it covers pretty much all we need. AI messages and images can be attached to the message, etc. Maybe adding my available balance and used balance when we text a group message, so that we have a better idea of how much we have left to spend for next messages. **What problems is EZ Texting solving and how is that benefiting you?** Helping reaching out to targeted customers with specific messages. **Official Response from Kelly Key:** > Hi Rebeca, Thank you for your review of EZ Texting! We are happy to hear that you are successfully engaging your VIP customers through text. We also appreciate your feedback about the available credit balance when scheduling a group text. This is a great idea that we will share with the Product team. Thanks again for your review. ### 10. Best Way for Fast Communication with Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Angelica C. | VP of Marketing & Investor Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about EZ Texting?** This service is perfect for fast communication with clients. We us the service to make sure that clients triple check their emails once we have sent them sensitive information. The platform also allows you to receive resposnes which is fantastic because they don't have to call and we can just begin a texting conversation. Additionally, the list manager makes it great to add or remove people from groups and send them information. **What do you dislike about EZ Texting?** Texting can sometimes be seen as spammy and people are not use to receiving important information via text. We try to combat this by personalizing the text message as much as possible so they know who the message is coming from. **What problems is EZ Texting solving and how is that benefiting you?** How to communicate with people in a way that works for both us and them. ### 11. The owner of Epic Dance and Fitness studio **Rating:** 5.0/5.0 stars **Reviewed by:** Tamisha T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about EZ Texting?** Customer service. Ashley was very patient. I had to reschedule a couple of times and she was still eager to teach me how to use the system. She took her time explaining it to me and she made sure that I knew what I was doing before I ended the call. **What do you dislike about EZ Texting?** I really hope that they get the mind and body app integrated with their system. It would definitely make it much easier for me, so I'm looking forward to them adding that component. **What problems is EZ Texting solving and how is that benefiting you?** They are helping me get the word out faster ! Ez texting is saving me on time and I can just push one button and everything goes to the clients. Not only that it definitely helps me keep the categories organized. ### 12. Great texting platform for ministry **Rating:** 5.0/5.0 stars **Reviewed by:** Brent H. | Founding Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about EZ Texting?** Sending group text to our team and ministry partners Setting up and using campaigns **What do you dislike about EZ Texting?** I can't find anything that I dislike about EZ Texting **What problems is EZ Texting solving and how is that benefiting you?** EZ texting is helping us solve communication gaps with our partners by allowing us to send group messages and replies **Official Response from Kelly Key:** > Hello Brent, Thank you for your review! We're delighted to hear that EZ Texting is helping your ministry bridge communication gaps with your team. It's great to know that our group messaging and reply features are making a positive impact. We appreciate your support and look forward to continuing to serve your communication needs. If you have any suggestions or need further assistance, please don't hesitate to reach out. ### 13. Easy. Great for small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Alison W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** This thing is so easy to use, it's ridiculous. Everything's laid out nicely, and it's got all the features you'd want without any of the clutter. Whether I'm setting up group chats, scheduling reminders, or just shooting off a quick message, it's all right there at my fingertips.I also like the AI help in composing messages. I am a small business and this is super easy to use. **What do you dislike about EZ Texting?** Sometimes I feel that EZ Texting is too simple - I would like to figure out how to message multiple groups at the same time but I haven't learned that yet. **What problems is EZ Texting solving and how is that benefiting you?** Gets important information to my people super quick. They like it more than email! ### 14. I use this text line to communicate with our clients and love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Lori C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about EZ Texting?** I love different groups I can send text blasts to/ **What do you dislike about EZ Texting?** I do not have any particular dislikes about this **What problems is EZ Texting solving and how is that benefiting you?** Easy communication for our clients and love we can send and receive photos **Official Response from Kelly Key:** > Hi Lori, Thank you for your fantastic feedback! We’re so glad to hear that EZ Texting has made client communication easy and effective for you, and that you’re enjoying the flexibility of using different groups for targeted text blasts. It’s also wonderful to know that our platform’s MMS capabilities are adding value to your interactions. Thanks again for your review! ### 15. EZ TEXTING MAKES MARKETING FOR OUR BROKERAGE SO EZ!! 😉😃 **Rating:** 4.0/5.0 stars **Reviewed by:** Keresa D. | Director of marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about EZ Texting?** We can easily send out important announ, event reminders, special training invitations and more to over 500+ agents in our brokerage all at once because of EZ TEXTING! **What do you dislike about EZ Texting?** The only downside is that the credits use up very fast! Especially for a large organization like ours. It can add up, but it's so worth it! **What problems is EZ Texting solving and how is that benefiting you?** It helps us reach all of our agents quickly, effectively and efficiently! Everyone's on their phone! So they might miss our emails but we know for sure they will see a text! So it's PRICELESS! **Official Response from Kelly Key:** > Hi Keresa, Thank you for your fantastic feedback! We're thrilled to hear that EZ Texting is helping you stay connected to your team of agents. We understand the concern about credit usage, especially for larger organizations. We're continuously working to offer the best value and efficiency. We appreciate your support and are here to help you make the most out of your texting credits! ### 16. Great texting Platform! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about EZ Texting?** It is super user friendly and easy to navigate. I found very fast delivery time for mass texts. It's even fun to use! **What do you dislike about EZ Texting?** The price:( I wish it would be a little cheaper. **What problems is EZ Texting solving and how is that benefiting you?** I can get a msg out to all of my clients with a simple click of a button. **Official Response from Kelly Key:** > Thank you for your review! We're thrilled to hear that you find EZ Texting user-friendly and that you're enjoying the fast delivery times for your text campaigns. We understand that pricing is important, and we appreciate your feedback. Your satisfaction is our priority, and we're always looking for ways to provide even more value. If you have any further suggestions or need assistance, we're here to help! ### 17. Easy and Effective Texting Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about EZ Texting?** EZ Texting is very easy to use. We enjoy the capability to send mass texts to different sets of groups. It is very user-friendly in terms of being able to preview our message as we type. **What do you dislike about EZ Texting?** EZ texting is costly especially when you have large subscriber lists **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting helps solve the problem of maintaining your own texting groups. It is very easy to maintain separate groups and text according to your specific audience. ### 18. Effective Way to Communicate with Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about EZ Texting?** We starting using EZ Texting for my company at the start of the pandemic to communicate daily with our staff. It was a great way to keep in touch. Email is cool but everyone looks at their phone. The short messages were invaluable during that time. We continue to use EZ Texting to communicate holiday messages, opening delays, inclement weather reports. Our office loves the instant, fun communication. It is easy to add users to our contact list. **What do you dislike about EZ Texting?** We don't have any real cons for using the EZ Texting service. **What problems is EZ Texting solving and how is that benefiting you?** It provides an instant way to communicate with our staff. **Official Response from Kelly Key:** > We're delighted to hear that EZ Texting has been instrumental in keeping your staff informed and connected, especially during such challenging times. It's fantastic to know that you find text messages to be an effective and engaging way to communicate important updates and information with your team. We're thrilled to continue supporting your office with instant and fun communication. Thank you for sharing your experience with us! ### 19. Works for me! **Rating:** 4.0/5.0 stars **Reviewed by:** Ana C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about EZ Texting?** I like that it gives me a delivery report and instantly get messages. **What do you dislike about EZ Texting?** I do wish there was a better archive for old messages or see what message they're replying to instead of just their message showing up. **What problems is EZ Texting solving and how is that benefiting you?** It helps us from having to individually text people about important communication that needs to be sent out. **Official Response from Kelly Key:** > Hi Ana, Thank you for your review! We love to hear that you enjoy the delivery reports. They are a great way to evaluate the performance of your texting campaigns! We appreciate your feedback on displaying and archiving incoming messages. This feedback is valuable as we work to make further enhancements. Please don't hesitate to reach out if we can further support your texting needs. Thanks again for taking the time to leave a review. ### 20. Fatherhood service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Antoine J. | Program Success Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about EZ Texting?** EZ-Texting is user friendly and easy to onboard team members on. I've used it for 3 years and am very please with it. **What do you dislike about EZ Texting?** I wish that it allowed video to show up in the form of a text message instead of a link that takes you somewhere else to view it. **What problems is EZ Texting solving and how is that benefiting you?** Outreach and marketing. **Official Response from Kelly Key:** > Hi Antoine! Thank you for your review! We are thrilled to hear that you and your team have found EZ Texting easy to use. We appreciate your feedback on embedded videos converting to a link. This can happen if your recipient’s device does not support MMS messages or they have MMS disabled. Please feel free to contact the Support team by live chat or at answers@eztexting.com to discuss in more detail and explore options. We appreciate your business over the years and look forward to continuing to support your texting needs. Thanks again for your feedback! ### 21. EZTexting is easy and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** Ease of use, low cost, instant deliveries. **What do you dislike about EZ Texting?** Nothing. I had no issues learing to use. **What problems is EZ Texting solving and how is that benefiting you?** It is helping me connect instantly with customers. **Official Response from Kelly Key:** > Thank you for your review! Helping you to connect instantly with customers is one of our goals and we're so glad to hear you're enjoying the platform. ### 22. Great Software for Client Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Brittani C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about EZ Texting?** EZ Texting is a user-friendly software that makes sending blasts to clients a breeze. **What do you dislike about EZ Texting?** I have experienced some technical difficulties in the best with dashboard access but they were resolved quickly. **What problems is EZ Texting solving and how is that benefiting you?** I am able to send communication to several groups or all groupss at once and receive a report on the status of those communications. Many of our clients prefer text over emails so this software has been very helpful at reaching that particular segment of individuals. Templates option has also allowed us to draft verbiage that is used frenquently and send it without having to recreate the message each time. Saves us a lot of time and the report allows us to remove bad numbers that bounce back. ### 23. Easy to use, friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** blanca a. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about EZ Texting?** When a campaign is scheduled, we alert our togo specialist, kitchen and bar. **What do you dislike about EZ Texting?** Customer service. NON EXISTENT - no human nor chat person. **What problems is EZ Texting solving and how is that benefiting you?** No problems, we use it to add business during slow hours of the day, **Official Response from Kelly Key:** > Hello Blanca, Thank you for your review! We are delighted to hear that you find EZ Texting easy to use and it's helping your business during slow times. We apologize if your experience with customer service has not been up to par. Our team is available by live chat daily from 8am-8pm ET. You can also feel free to contact us by email at Answers@EZTexting.com. We look forward to assisting you. Thank you for your feedback! ### 24. Easy texting, great and personal customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about EZ Texting?** It is very easy and I really am impressed by Savannah's customer service. **What do you dislike about EZ Texting?** I wish I could whitelabel tracked clickable links. **What problems is EZ Texting solving and how is that benefiting you?** This product enables me to reach a large number of people at once. ### 25. Easy to manage but i dont like the grouping of messages. **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** How easy the platform is to navigate and the messages are sent with no problem. **What do you dislike about EZ Texting?** The grouping of the messages. It is confusing since we are an organization using one number. The site sometimes glitches **What problems is EZ Texting solving and how is that benefiting you?** Getting our program sign ups to our users. **Official Response from Kelly Key:** > Hi Victoria! Thank you for your review of EZ Texting. We're thrilled to hear that navigating the platform and sending messages have been smooth experiences for you. We are sorry to hear that you've experienced confusion with the message groups. If you're open to it, please reach out to us at Answers@EZTexting.com so that we can better understand your needs and explore solutions. We'd also like to investigate the glitches you have experienced. If you have any further details or suggestions, please feel free to reach out. Your insights guide our efforts to enhance your experience with EZ Texting. Thanks again for your feedback! ### 26. EZ Texting's platform is very user friendly. It is a easy and quick way to send a mass text. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about EZ Texting?** What I like best about EZ Texting is the ease of uploading contact info. **What do you dislike about EZ Texting?** It is incredibly helpful when you need to get information out in a quick way when you are not able to communicate via email. **What problems is EZ Texting solving and how is that benefiting you?** It is helping us solve the problem of being able to communicate with a group of people that primarily use texting as their mode of communication as opposed to email. ### 27. It's completely changed our business **Rating:** 5.0/5.0 stars **Reviewed by:** Steve A. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about EZ Texting?** EZ Texting is incredibly easy to use. I've recommended it to dozens of people, some more tech savvy than others. Everyone has commented how simple it is to get started. **What do you dislike about EZ Texting?** A recent product "upgrade" has made me less of a fan. Prior to the upgrade, bounced numbers (like landlines) could be easily removed from the contacts list. If I texted 100 people, and 20 bounced, the next time I texted that list, I would only send out 80 texts. The new upgrade has eliminated that option, so now I'm forced to text all 100 again. It's more money for EZ texting, and it also makes it more expensive. **What problems is EZ Texting solving and how is that benefiting you?** Prior to EZ Texting, we were emailing our customers, with horrible results. We are amazed the response rate with texting. It has been responsible for over $500k in sales this year alone. **Official Response from Kelly Key:** > Hi Steve, Thank you for your review. It’s wonderful to hear about the success you’ve achieved with EZ Texting! We hear your feedback about removing bounced contacts, including landlines, and have implemented a new update in the app. To opt out bounced contacts, follow the steps below:   1. Go to Outbox > Sent > View Report 2. Click “Detailed Report” on the Bounced stat 3. Under SELECT RESULTS, select “Hard Bounce” 4. Click “Opt out these contacts” For more assistance, please reach out to our support team at answers@eztexting.com.  We truly appreciate your feedback.  EZ Texting ### 28. Ez to setup, EZ to use, Ez to integrate into website **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy A. | Systems Program for Z/OS mainframes, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about EZ Texting?** ease of use, price is reasonable, integrated easily into the website. AI writer is terrific. **What do you dislike about EZ Texting?** no negatives yet, the product has worked as expected. **What problems is EZ Texting solving and how is that benefiting you?** People don't read email ### 29. Checks every Box **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about EZ Texting?** Ez text is very straitght forward, and the interface is easy to use and follow. In most cases all texts are delivered as follows and show up well organized on the customers end. Ez text also offers good guide lines and data to make sure you are capturing the most responses as possible. I love the multiple phone number feature as it easily allows me to reach out to multiple markets at once. **What do you dislike about EZ Texting?** Ez text customer service hotline is lacking. Most reps don't really understand the system and it made it frustrating when first getting started. We would often get conflicting answers from representatives, and really had to figure things out via trail and error. **What problems is EZ Texting solving and how is that benefiting you?** Reaching a larger amount of our customers with a high response rate for upcoming events and service opportunities. Being able to run fast and direct marketing campaigns ### 30. Amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about EZ Texting?** I love that I can use our business land line to text with clients. Also the ability to send photos and links to products is amazing! **What do you dislike about EZ Texting?** I wish it worked on a flat rate rather than credits, but at least they make tracking them easy. **What problems is EZ Texting solving and how is that benefiting you?** We have clients that prefer to text rather than call. If I call them, they don't answer. ### 31. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn S. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about EZ Texting?** The program was easy to learn and use. I have taught others in my organization how to use it. When we researched which program to use this was by far the easiest and most economical. **What do you dislike about EZ Texting?** Nothing, I have no issues at all with the program. **What problems is EZ Texting solving and how is that benefiting you?** HR recruitement-We have more employees show up for interviews now that we utilizing texting to reach them and remind them. ### 32. Quick implementation and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2024 **What do you like best about EZ Texting?** Very easy to use. We needed a solution during COVID to contact our employees and it works great. **What do you dislike about EZ Texting?** I am starting to get junk text messages. It does allow me to block the number. **What problems is EZ Texting solving and how is that benefiting you?** Our HRIS did not have texting capabilities as the time. This solution allowed us to do that. ### 33. Great to send the same text to many recipients **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie K. | Office manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about EZ Texting?** I love the import contact feature. Makes it super simple to download an excel sheet with emails on it and import them to the ez texting platform. You can even group contacts and have contact groups as well. The system is pretty straightforward and simple to work with. You type up your message and you can send right away or you can choose to schedule the send. It will also provide analytics on that text. Did any bounce, did the recipient engage with any links in the text, etc. **What do you dislike about EZ Texting?** My one dislike is the inability to do monthly plans I don't need to use ez texting service all the time, only a few months a year. **What problems is EZ Texting solving and how is that benefiting you?** Send many texts to many recipients in minutes ### 34. Great Program for any size company **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle I. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about EZ Texting?** I love that I am able to reach all of my employees at once. I also love that I can set up a "drip campaign" which allows me pre-set the emails that should reach employees at certain periods of their tenure. I couldn't be happier with the service. **What do you dislike about EZ Texting?** The only thing I would say is a downside would be when an employee responds to a mass text message that I sent out. Their message comes through on the program and I may not see it and respond in a timely manner. I would like to see any message that comes through, come to my email also so I know. **What problems is EZ Texting solving and how is that benefiting you?** Allows me to get a message out to all employees at one time. ### 35. EZ texting **Rating:** 4.0/5.0 stars **Reviewed by:** Brent M. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about EZ Texting?** EZ texting is just as the name implies very easy to use. Excellent user friendly UI **What do you dislike about EZ Texting?** I would like it to default to sms messages when creating a text message **What problems is EZ Texting solving and how is that benefiting you?** initmate, direct contact with customers ### 36. Easy to Use Platform with Great Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about EZ Texting?** The platform is intuitive to use and makes scheduling and sending texts easy. The results of each campaign are also easy to download. **What do you dislike about EZ Texting?** We haven't experienced any downsides at this point. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting allows us to communicate with our employees on a regular basis in a platform that is convenient for them. ### 37. EZ Texting - OUAZ **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about EZ Texting?** It's very easy to use and the AI generator is amazing **What do you dislike about EZ Texting?** The inbox can be a bit messy and I don't necessarily see the newest responses unless I click between Newest First and Unread **What problems is EZ Texting solving and how is that benefiting you?** The texting function within our CRM does not allow for mass texting. EZ Texting solved that. I also have keywords to create inquiry cards to be entered into the CRM ### 38. We Love EZ Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about EZ Texting?** Simple to use and effective. Easy to access and virtually requires no training. It's very user friendly. **What do you dislike about EZ Texting?** There is nothing about the program that I dislike. **What problems is EZ Texting solving and how is that benefiting you?** Reducing phone calls we have to make to contact our clients and gives them clear directions. **Official Response from Kelly Key:** > We appreciate your kind words about EZ Texting! It's great to hear that it requires minimal training and helps streamline communication with your clients. ### 39. Great company so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about EZ Texting?** It's easy to use and the onboarding was fast and Ashely was fantastic to answer all of my questions. **What do you dislike about EZ Texting?** So far nothing have I found that I dislike. **What problems is EZ Texting solving and how is that benefiting you?** Helping me with marketing of my last minute appointments. ### 40. Very Effective Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about EZ Texting?** The ability to do drip texting campaigns. **What do you dislike about EZ Texting?** Needing to have an EIN to have access to all features. **What problems is EZ Texting solving and how is that benefiting you?** Keeping in touch with prospects on an ongoing basis. ### 41. Its so "Easy" to use EZ Texting **Rating:** 3.5/5.0 stars **Reviewed by:** Conner C. | Senior Territory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about EZ Texting?** Its a very efficient service allowing to me send and receive messages either one at a time or in bulk **What do you dislike about EZ Texting?** Sometimes there is a delay in sending out messages **What problems is EZ Texting solving and how is that benefiting you?** I used to use ring central and its very limited. I now use EZ Texting and I can send out as many as I like! ### 42. Well used for its purpose **Rating:** 4.0/5.0 stars **Reviewed by:** dave c. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about EZ Texting?** Ability to mass text mulitple persons at one time. **What do you dislike about EZ Texting?** There are no dislikes at the present time. **What problems is EZ Texting solving and how is that benefiting you?** The ability to mass text mulitple persons at once. ### 43. EZ Text is Incredibly Easy and Efficient to Use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about EZ Texting?** The best part about EZ Texting is the ability to schedule a message or picture to be sent in the future! I tend to prepare all of my texts on Monday so they'll be sent out throughout the week without me having to give it a second thought. It's also super east to send a link and get data back when the link has been used. **What do you dislike about EZ Texting?** Not many downsides as of yet. Maybe a slightly more attractive user interface would be nice. **What problems is EZ Texting solving and how is that benefiting you?** We no longer have to send text the day of, or individially o our customers! ### 44. Use to be Amazing, however NOT anymore… **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2023 **What do you like best about EZ Texting?** The ease of use if their platform both online and via their app... **What do you dislike about EZ Texting?** This company started out awesome, however over the Years and especially recently they have gone downhill fast. They are forcing those with purchased credits to either use them up in a month, or go with a monthly plan to keep them, otherwise they expire. Their support didn’t seem to care when asked about this. Good luck growing with destroying Your existing client base 👍 **What problems is EZ Texting solving and how is that benefiting you?** They offer an easy platform to implement SMS Marketing... **Official Response from Kelly Key:** > Thank you for your review. We are sorry to hear that your experience has not met your expectations, and we appreciate your feedback. Due to the impact of recent industry changes and carrier regulations, we’ve had to discontinue select plans. While this decision is made with the best interests of all our customers in mind, we fully empathize with the inconvenience it may cause. To ease this transition, we provided a 30-day free trial for customers to evaluate our plans and choose one that aligns with their needs and budget. These plans are carefully designed to optimize deliverability based on your sending volume. We're here to assist you in finding a plan that best fits your needs. Feel free to connect with us at Answers@EZTexting so that we can address any questions or concerns you may have. Thank you again for your feedback. We truly appreciate you taking the time to share your thoughts with us. ### 45. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about EZ Texting?** It's easy to toggle numbers and to keep my contacts well organized. **What do you dislike about EZ Texting?** None that I can think of! It was easy to use and we were really able to capitalize on it's features for our annual event! **What problems is EZ Texting solving and how is that benefiting you?** We need to be able to quickly and easily communicate with competitors at our event. ### 46. They are amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmood L. | Principal eCommerce Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about EZ Texting?** We are using their service for many years. We sent many SMS at once and all worked fine. **What do you dislike about EZ Texting?** Nothing. They are great. If any issue comes up, they are one call away. **What problems is EZ Texting solving and how is that benefiting you?** We use for orders delivered. Order Almost there and promotions. ### 47. Very easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about EZ Texting?** Easy to use from both the sender and receiver standpoint. Users can sign-up as needed and then stop messages - all on their own. Very easy to send messages. We use the auto-reply option and have multiple keywords for different needs. **What do you dislike about EZ Texting?** Really not anything. Service works very well and is easy to use. It can be hold to reach customer service but they are rarely needed. **Recommendations to others considering EZ Texting:** We have been very pleased with this service overall. It's proven to be very help with both routine and emergency notifications. **What problems is EZ Texting solving and how is that benefiting you?** Able to reach a large number of staff very quickly. Very hard to reach 1100+ people across a 24/7 schedule - this has made it easily. Very helpful during COVID. We also use it for weekly communications for general news and updates. ### 48. Does as described but costly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about EZ Texting?** It works, send a text and it is received by recipients **What do you dislike about EZ Texting?** I don't like that the cost is expensive. **What problems is EZ Texting solving and how is that benefiting you?** Communication with staff **Official Response from Kelly Key:** > Hi there, Thank you for your feedback! We are delighted to hear that EZ Texting is helping you with staff communication. We understand that pricing can be a significant factor in choosing a service. We continuously strive to provide competitive pricing while maintaining quality and reliability. If you'd like to discuss your plan options further, please don't hesitate to contact us at answers@eztexting.com. Our support team is here to assist you in finding the best fit for your needs and budget. Thank you again for your review! ### 49. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about EZ Texting?** EZ texting has been a legit game changer for our agribusiness. We can quickly and reliably pass along information to hundreds of people in minutes. It's simple setup is a breeze **What do you dislike about EZ Texting?** It's expensive!!! But works very well. Doesn't fit into everyone's marketing budget. I wish there was more customization for plans to better fit diverse businesses. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting helps save tons of time that we would copy and paste messages or individually phone call customers or prospects making them aware of information. Now, we can have great success with events and turnout with very little time spent inviting and informing, and rather invest time into the event itself ### 50. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about EZ Texting?** EZ Text is a super easy dashboard to learn and use. Our account rep is always super helpful as well! **What do you dislike about EZ Texting?** I do not have any dislikes of EZ Text. I think its great for our usage. **What problems is EZ Texting solving and how is that benefiting you?** EZ is a quick and easy way to get a promotion or message out to our clients, via one mass text. ## EZ Texting Discussions - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote - [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+16%3A35%3A43+-0500&secure%5Bsession_id%5D=677ca2ad-788d-4fb0-9184-ad9cef007566&secure%5Btoken%5D=6dc208b2b8334bed61545a6f93a47447d16808a9ba3833ca48f2699d51fc565c&format=llm_user) ## EZ Texting Integrations - [API](https://www.g2.com/products/api/reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## EZ Texting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top EZ Texting Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,859 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,445 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,373 reviews)