Edge is awesome! You get money for reviews at Work. When people mention your name in a good review. I had a bunch of reviews and made a deposit to my bank directly from the app. Just had one little issue because it was more than 3 business days so I thought maybe something went wrong with my banking link, but I wrote an email and everybody got back to me as soon as possible. Timber and Jaslyn were a great help! I ended up getting my deposit. Just took a little extra for some reason, but all good simple and easy process. Review collected by and hosted on G2.com.

Nothing! The idea is amazing and the app is great. And easy to use. Awesome for businesses and their employees. Review collected by and hosted on G2.com.

I reached out to see how much of my funds I would be able to withdraw at the beginning of next month. They weren’t able to determine how much due to the queue of reviews that my coworkers have as well. But that’s okay, I’m looking forward to my cash-out regardless. Thanks again, Akelia. I appreciate you guys as always. Review collected by and hosted on G2.com.

It would be nice to see my reviews populate instantaneously, but I understand they have to be processed accordingly. Review collected by and hosted on G2.com.

I love that my employees are incentivised to collect reviews and increase our overall score. I think its a great way to get participation. I really love the inclusion of AI and the ability to capture data to really track (esecially negative) reviews. This is incredibly helpful for operations, and idenitfying which empl Review collected by and hosted on G2.com.

There is nothing I dislike about Edge. My only suggestion would be to make it easier to filter reviews by employee Review collected by and hosted on G2.com.

Helpful, great tool for big and small businesses Review collected by and hosted on G2.com.

I have not found anything that I dislike about edge so far. Review collected by and hosted on G2.com.

I appreciate how the chat went really good i was able to state what I needed and immediately I was given directions and what I need to get my account open . Inside of edge is a lot of cool features that I’m still checking out being able to read reviews etc. is nice . Review collected by and hosted on G2.com.

Nothing so far to dislike about edge seems to work fine Review collected by and hosted on G2.com.

The reps take time to schedule meetings and make sure you fully understand the processes from the time they send a text notification to a patient to the time it's responded to and handled. Review collected by and hosted on G2.com.

I would say so far, it doesn't seem like retail is involved on the communication side beyond a general manager level. I think if Nancy had the option to discuss her ideas with our director or even regional managers, it would provide a great incentive for our retail team to develop ideas to drive engagement. Review collected by and hosted on G2.com.

I absolutely loved the concept, it really pushes employees to strive for the best customer service. It also helps the customer feel good, knowing they were able to tip their budtender directly. Employees love competition, and this was a friendly and healthy way to do that! Would highly recommend for majority of workplaces, tipped or other! Review collected by and hosted on G2.com.

The downside is that there’s nothing to stop anyone from cheating. We had an employee that went to his other job and had everyone write him reviews. Our website was basically 40+ reviews back-to-back that just said his name and nothing else. Also, I do not like that once you do not work for a company, you cannot receive your funds. I didn’t choose to leave my employer, I was forced too, and to lose that money when I could have absolutely used it, just hurts. After all the bullying and harassment I went through at that job, it’s an extreme slap in the face to not at least get the money I worked so diligently for, despite all the trials I faced in the workplace. I felt accomplished in that, I was able to keep my customers happy despite the extremely toxic work environment, and I can’t even reap the benefits, unfortunate, indeed. Additionally, I believe there should be an option to assign certain reviews to the corresponding person. Many times customers misspell names or only describe the person. I think it would be wise to allow an option when leads and/or managers have the option to assign specific reviews. I definitely missed a ton of reviews with a name like “Eeshyia “. All that being said, I would still recommend, it’s a great concept. I believe it can be improved upon in the future, but definitely a great start! Review collected by and hosted on G2.com.

Edge is super helpful for seeing my clients feedback and overall feedback for my location. I appreciate knowing the difference for client ms who left full reviews and those who do a quick review selection. Review collected by and hosted on G2.com.

The app is a little confusing to operate Review collected by and hosted on G2.com.

I love the fact that I get incentives for my reviews of customer service. I also love how easy it is to use. Review collected by and hosted on G2.com.

I dont like how long it takes them to get back on certain issues. Review collected by and hosted on G2.com.

So I got help by timber, my credit was showing under somebody else’s name apparently we both had the same nickname, but when I first started with my nickname was always mine so I didn’t understand but timber helped me out very much. She was very pleasant so I’m thankful my experience is great. Just can’t wait to get paid out Review collected by and hosted on G2.com.

I don’t have anything that’s not helpful about is I’m learning about it Review collected by and hosted on G2.com.