NS
Noah S.
Dispensary Associate/ Budtender
Small-Business (50 or fewer emp.)
"Edge is the best place for getting recognition and compensation that you deserve as an employee."
5/5
What do you like best about Edge?

Edge makes me feel truly valued as an employee. In the past, I have never had an employer recognize or reward me for my hard work. I also find Edge very easy to use, and it is accessible to everyone. Edge is also very snappy when it comes to customer support. There's plenty of ways to track your earnings and reviews. I check my Edge every day! Review collected by and hosted on G2.com.

What do you dislike about Edge?

The only thing I wish is that I could cash out a bit sooner, but overall, it's a great program despite that. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy Review Viewing and Quick Follow-Up with Negative Feedback"
5/5
What do you like best about Edge?

easy to view reviews as well as contact bad reviews Review collected by and hosted on G2.com.

What do you dislike about Edge?

There is not anything that I have experienced yet that i do not like Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Timber Delivers Fast, Flawless Support Every Time"
4/5
What do you like best about Edge?

TIMBER!!! She's the BEST! Any time I have an issue she is on it immediately and I have yet to throw an issue her way that she couldn't fix with ease! She rocks. Review collected by and hosted on G2.com.

What do you dislike about Edge?

My coworker keeps getting credit and paid for my reviews! Makes me sad. Review collected by and hosted on G2.com.

Ne’Kia N.
NN
Ne’Kia N.
Licensed Massage Therapist (mobile App)
Small-Business (50 or fewer emp.)
"A Unique Edge to Business Reviews"
4.5/5
What do you like best about Edge?

Edge initiates interactive result based feedback for businesses, owners, managers, employees and customers through review prompting. Ideal for encouraging post-customer experience as well as providing overall analysis of how teams are performing collectively and individually. Many times we leave a great or positive experience and it eludes us to leave that review of great service (and maybe not so great). Edge is that prompt that says "hey, here's a reminder that we value your feedback". The support team is professional, prompt and willing to resolve any issues or answer any questions. I personally have not seen the technical depths of the platform in regards to the overall analytics and AI components but the overall concept is absolutely beneficial for managers and owners. There should also be (and maybe there is) opportunity for businesses owners to use this tool to gage the work place culture and concerns for and from employees, staff and those who are recently terminated or resigned. Review collected by and hosted on G2.com.

What do you dislike about Edge?

Those reviews that we don't want as with any platform. Review collected by and hosted on G2.com.

nicole m.
NM
nicole m.
budtender
Mid-Market (51-1000 emp.)
"Very User-Friendly and Painless to Use"
5/5
What do you like best about Edge?

it was very user friendly and painless to use Review collected by and hosted on G2.com.

What do you dislike about Edge?

nothing. no complaints. it was easy to use Review collected by and hosted on G2.com.

Lauren Z.
LZ
Lauren Z.
District Manager
Small-Business (50 or fewer emp.)
"Employee Bonuses and Quick Support Responses"
5/5
What do you like best about Edge?

Bonuses for my employees and quick support responses Review collected by and hosted on G2.com.

What do you dislike about Edge?

For us to edit when a guest mistakenly scores a 1 and not a 5 by accident Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Fast, Efficient Support with Helpful Updates"
5/5
What do you like best about Edge?

They were fast and efficient and I liked that they gave me updates about my problem Review collected by and hosted on G2.com.

What do you dislike about Edge?

It did take them a few days to fix the problem but I’m sure it wasn’t their fail it was probably a problem in a different department Review collected by and hosted on G2.com.

Shaw-Na G.
SG
Shaw-Na G.
Center Sales Director
Mid-Market (51-1000 emp.)
"Easy Team Feedback Collection with Excellent Support"
5/5
What do you like best about Edge?

It’s an easy way to receive feedback about our team, and they also have an excellent support team. Review collected by and hosted on G2.com.

What do you dislike about Edge?

The AI analytics feature sometimes doesn’t update as expected. Review collected by and hosted on G2.com.

ME
Michelle E.
Budtender
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Instant Customer Feedback and Rewards Make Edge Stand Out"
5/5
What do you like best about Edge?

I really appreciate being able to view our customers' feedback instantly, and it's even better that we receive rewards for it as well. Review collected by and hosted on G2.com.

What do you dislike about Edge?

So far, I haven't found anything about Edge that I dislike. Review collected by and hosted on G2.com.

CR
Catherine r.
budtender
Mid-Market (51-1000 emp.)
"Great for Tracking Social Skills Progress and Improving Likeability"
4/5
What do you like best about Edge?

Being able to track my progress in social skills. Through reviews I can see how i should modify my behavior to be likeable. Review collected by and hosted on G2.com.

What do you dislike about Edge?

Little confusing with setup. It took awhile to get in here. Review collected by and hosted on G2.com.