AS
Alexis S.
Lead
Small-Business (50 or fewer emp.)
"Real-Time Customer Insights That Help You Learn and Grow"
5/5
What do you like best about Edge?

Edge is most helpful by letting you learn in real time what your customer audience thinks, giving you room to further learn. Cons to edge, It would be nice if you could withdrawal immediately & receiving your payment almost instantly Review collected by and hosted on G2.com.

What do you dislike about Edge?

So far no troubles, I’d say just having to wait several days for a check to deposit Review collected by and hosted on G2.com.

Kaitlyn A.
KA
Kaitlyn A.
sales associate
Small-Business (50 or fewer emp.)
"All-in-One POS with Easy Integration and Continuous Improvements"
4.5/5
What do you like best about Edge?

I love how Edge includes special orders, repairs, and the POS system all in one place. the integration is easy and updates fix bugs and always have improvement Review collected by and hosted on G2.com.

What do you dislike about Edge?

sometimes support can be a little slow and learning the system for new people can take some time Review collected by and hosted on G2.com.

Ashley F.
AF
Ashley F.
GM
Mid-Market (51-1000 emp.)
"Amazing Service with Fast, Responsive Support"
5/5
What do you like best about Edge?

Love it!! They even answer back quickly! They are amazing. Review collected by and hosted on G2.com.

What do you dislike about Edge?

Honestly, nothing really. Maybe the rollover part, but that would be crazy without it. Review collected by and hosted on G2.com.

Kyle R.
KR
Kyle R.
Part-time budtender
Small-Business (50 or fewer emp.)
"Rewarding for Building Strong Patient Rapport"
5/5
What do you like best about Edge?

I love that it is very rewarding to the people who know their knowledge and build a rapport with the patients. Review collected by and hosted on G2.com.

What do you dislike about Edge?

Nothing but the cap. Prevents motivation sometimes, especially for top performers Review collected by and hosted on G2.com.

Candace K.
CK
Candace K.
Spa Manager
Small-Business (50 or fewer emp.)
"Easy Way to Keep Track of All Staff Reviews"
5/5
What do you like best about Edge?

I like that I am able to keep track of all of our staff reviews. Review collected by and hosted on G2.com.

What do you dislike about Edge?

It can be confusing if more than one staff have the same name. Review collected by and hosted on G2.com.

SB
Shana B.
Budtender or Goodtender
Small-Business (50 or fewer emp.)
"Never disappoint!!!!"
5/5
What do you like best about Edge?

The one great thing I like about the edge is that in order to get that review I have to interact with our customers which is one of my favorite parts of my job the other thring great about the edge is that they have different contests or at least they used to it's always fun and what better but to have competitions and get paid. And I believe it's one of the best ways to actually educate our customers because those are going to be the people that leave you that review Review collected by and hosted on G2.com.

What do you dislike about Edge?

The only thing I don't like about the edge is that its name specific and my name can be spelled multiple ways uncorrected. So I'm hoping throwing my nick name banana will help.

Also when the customer receives the text you should be able to give your review of that person and then it specifically take you to either WeedMaps the web site that you work for that way the customer can just say what they appreciated and why they were what their review was Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Effortless Review Management and Outstanding Support"
4.5/5
What do you like best about Edge?

I love having a platform where I can easily see how clients are saying about each of my employees. I also love that it is easy to navigate through the dashboards. Employees love this too, because they are getting paid when they are mentioned on google. This was very easy to impliment into our system and we have receievd so many more online reviews since working with edge. When something is wrong, there customer support is very friendly and easy to chat with. Issues get resolved in a timely mannager. Review collected by and hosted on G2.com.

What do you dislike about Edge?

I cannot move reviews to the correct employee if it is matched with the wrong person. I have to get support from the team at edge directly. However, they are quick to resond and resolve this when it happens. Review collected by and hosted on G2.com.

MW
Megan W.
Keylead
Small-Business (50 or fewer emp.)
"Amazing Experience with Edge—Prompt Support and Real Rewards!"
5/5
What do you like best about Edge?

Edge has been completely awesome with encouraging my coworkers to get reviews for our company and the best part of it all is they will actually pay you for your reviews! I was in disbelief until I got my first check! Such an amazing company! Timber helped me through any issues I had very promptly. Review collected by and hosted on G2.com.

What do you dislike about Edge?

The downsides are that it took a few extra days to receive my deposit, than the amount of days I figured it would take! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Exceptional Support Makes Edge a Breeze to Learn"
5/5
What do you like best about Edge?

The team that I have worked with is the best about Edge. Alex is always super responsive, friendly, and efficient. She's made learning and using the platform so easy! It was so easy to implement to the General Managers for their use. Review collected by and hosted on G2.com.

What do you dislike about Edge?

I am still new to the platform, and will need to work with it more before finding something I find fault in. I have not used it frequently enough just yet. Review collected by and hosted on G2.com.

Dori H.
DH
Dori H.
Budtender
Small-Business (50 or fewer emp.)
"Clear Numbers and Insightful Pie Chart Recognition"
5/5
What do you like best about Edge?

I like seeing the numbers clearly, and I also like how the recognition is placed in the pie chart format. Review collected by and hosted on G2.com.

What do you dislike about Edge?

Sometimes the payments take a very long time to hit my account. Review collected by and hosted on G2.com.