I like that it incentivizes employees to get people to leave google reviews Review collected by and hosted on G2.com.

Just that I can’t directly link my bank account to Edge Review collected by and hosted on G2.com.

I like how it's integrated with my POS system. Review collected by and hosted on G2.com.

I haven't figured out yet how best to drive customer reviews without heavy handed sales person pressure but that's not really Edge's fault. Review collected by and hosted on G2.com.

Easy to use and convenient for clients to let us know how much they love us. Timber helped me out with an issue I was having with the deposit but once that was resolved everything was smoove Review collected by and hosted on G2.com.

No notifications from the app or website so it’s hard to know when I received a review Review collected by and hosted on G2.com.

I get feedback. Both positive or negative. I want my clients to be as comfortable and safe and their feedback helps. Review collected by and hosted on G2.com.

Everything has been so easy and good so far. Review collected by and hosted on G2.com.

Just wanted to write in regards to ur experience; we've had incredible customer service over the 4 years at Edge and Yasmine has been at the forefront of it all! Any time we have a question or concern we hear back incredibly fast and as far as Edge itself goes - we're extremely happy. 10/10 would recommend! Review collected by and hosted on G2.com.

N/A at this point in time though it has been 4 years so I doubt anything arises! Review collected by and hosted on G2.com.

Ability to receive feedback , and respond to it . Review collected by and hosted on G2.com.

people giving bad reviews with little to no context . Review collected by and hosted on G2.com.

I like that it encourages my employees to really get involved with customer service. It keeps them active and aware of our they are viewed by customers and rewards them for providing consistent service. Review collected by and hosted on G2.com.

creating logins and password resets are often overly complicated. I had to place multiple service tickets and have an engineer fix an issue with employees not receiving password resets. I feel this is overly complicated in 2025. Review collected by and hosted on G2.com.

Love Edge!!! You can review what your customers experience is with you!!! The feels of appreciation! Review collected by and hosted on G2.com.

Haven't experienced any negatives really.... Only bummer I feel is the company cap🤷‍♀️ Review collected by and hosted on G2.com.

in addition to its frequent updates, the service team is very responsive Review collected by and hosted on G2.com.

not much, their automatic login is inconsistent but im okay with them not tracking my cookies that hard Review collected by and hosted on G2.com.

The staff was very helpful, after I went theough the AI, Timber was able to patiently address my concerns and make sure everything in my account was correct for the transfer Review collected by and hosted on G2.com.

The $25 min withdrawal. It made things more difficult, especially when my workplave discontinued the service Review collected by and hosted on G2.com.