--- title: Edge Reviews meta\_title: 'Edge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how Edge works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 204 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Edge Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Edge but has limited features. Are you part of the Edge team? [Upgrade your plan](https://my.g2.com/eyerate-reviews-edge/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win. * * * Seller [Edge](https://www.g2.com/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27) Discussions [Edge Community](https://www.g2.com/products/eyerate-reviews-edge/discuss) Languages Supported English Solution Type All-in-One Overview by Mitchell Arredondo Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,204) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/eyerate-reviews-edge/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Edge Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BLAZE ](https://www.g2.com/products/blaze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clientbook ](https://www.g2.com/products/clientbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dutchie ](https://www.g2.com/products/dutchie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meevo ](https://www.g2.com/products/meevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews) Show More KT Katelyn T. Esthetician Small-Business (50 or fewer emp.) 9/9/2025 "I love that I can track how clients are feeling about my services" 5/5 What do you like best about Edge? Being able to better my service with honest reviews. And be motivated to work for reviews Review collected by and hosted on G2.com. What do you dislike about Edge? That all my coworkers can see my reviews Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? I can see the clients honest side of my service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RE Rita E. franchisee/owner Small-Business (50 or fewer emp.) 5/14/2025 "EDGE takes Massage Envy Midtown West over the EDGE!!1" 5/5 What do you like best about Edge? Edge is super easy to use and has increased our employee reviews tenfold! Our team enjoys checking their apps to see how much money their reviews have accrued, and it costs them nothing at all except a smile on their face when they see their reviews. Review collected by and hosted on G2.com. What do you dislike about Edge? There is nothing to note thus far that I dislike about Edge. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge provides me, the business owner, the opportunity to see and acknowledge our customers directly through their reviews. It is great being able to assess the service quality and customer satisfaction through Edge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shannon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon S.") SS Shannon S. Esthetician Small-Business (50 or fewer emp.) 7/28/2025 "Great incentive" 5/5 What do you like best about Edge? This tool is a great way to get clients feedback and it comes with a cash reward Review collected by and hosted on G2.com. What do you dislike about Edge? I can't believe how easy this app and system works. I like so far no complaints Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? This definitely has boost my confidence. I have gotten great reviews and hopefully I can grow my clientele from word of mouth Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AA Amanda A. Manager Small-Business (50 or fewer emp.) 5/7/2025 "Utilizing Edge google platform has been great!" 5/5 What do you like best about Edge? There system is easy to navigate and when I do have any questions or trouble trying to figure something out Alex is always there to assist and is very prompt and efficient. Review collected by and hosted on G2.com. What do you dislike about Edge? I dislike that for our dispatchers it is hard for us to be able to include office staff to get google reviews as well unless we send our own individual sms text. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge is assisting us in preventing a negative review to go directly to google, a poor rating allows us to investigate and solve any concerns our client might have had. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shannon W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon W.") SW Shannon W. PSR Small-Business (50 or fewer emp.) 5/21/2025 "Needed help located payment" 5/5 What do you like best about Edge? What I love most about address when I am having not so good mental days I can go here easily and see all of my customer reviews. I didn't even know I was getting paid for them so knowing that I am getting paid for great service makes me want to give even better service. Review collected by and hosted on G2.com. What do you dislike about Edge? So far nothing I love everything about this Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It is further clarifying that my customer service skills are where I want them to be. Honest mom along with my product knowledge Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ryan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan P.") RP Ryan P. Bud Tender Mid-Market (51-1000 emp.) 9/15/2025 "Awesome way to track your reviews" 5/5 What do you like best about Edge? How sorted out all the reviews are by person Review collected by and hosted on G2.com. What do you dislike about Edge? So far I have 0 complaints does everything i need it to do Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Sorts out my reviews on google Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kristine R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristine R.") KR Kristine R. General Manager Mid-Market (51-1000 emp.) 9/9/2025 "Great Customer Service" 5/5 What do you like best about Edge? Edge has increased our scores on google. They help by encouraging honest feedback and rewarding our team for name mentions. Review collected by and hosted on G2.com. What do you dislike about Edge? As of now, nothing. I needed help with editing created profiles but they assisted me quickly. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It is boosting our customer service feedback and encouraging positive feedback on google which is driving our score up. We originally we 4.1 before this partnership and now we are at 4.8. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MD Matthew D. Manager Small-Business (50 or fewer emp.) 7/21/2025 "Would absolutely recomend" 5/5 What do you like best about Edge? Employees enjoy the contests and really put in work to getting more reviews when we run them Review collected by and hosted on G2.com. What do you dislike about Edge? Some times people leave a star but dont leave a written review leading to missed reviews maybe switching the order they do that in would help Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Only posting 4 star and above revies is a big help Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![James S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James S.") JS James S. Budtender Consumer Services Small-Business (50 or fewer emp.) 10/21/2025 "Super Easy to Use—No Complaints at All!" 5/5 What do you like best about Edge? The platform is very easy to use! I love the platform for it's easygoing software use. Review collected by and hosted on G2.com. What do you dislike about Edge? Not a darn thing. Thank you for helping me be a better budtende! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Solving patient and customer etiquette to be the best version and to be incentivized for it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amanda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda T.") AT Amanda T. Sandbox VR Enterprise (\> 1000 emp.) 6/2/2025 "Very easy to access help" 5/5 What do you like best about Edge? Edge can be very helpful to earn more money while also positively helping your company out by getting reviews. I also like that I was able to gain help from Timber, who helped me with an issue on the app. Review collected by and hosted on G2.com. What do you dislike about Edge? I don’t like that there is a monthly cap, however it depends on your company of how much they want to spend. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It’s helping our company earn more reviews while also helping employees earn some extra money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Edge? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Edge ](https://www.g2.com/products/eyerate-reviews-edge/discussions/new) GU Guest User • Last activity almost 3 years ago What is EyeRate used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-eyerate-used-for) [ View all Discussions ](https://www.g2.com/products/eyerate-reviews-edge/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ##### ##### Edge Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Employee Performance Team Workflow [ View More Features ](https://www.g2.com/products/eyerate-reviews-edge/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[What's the best operational risk software used by industry leaders](https://www.g2.com/discussions/what-s-the-best-operational-risk-software-used-by-industry-leaders)[What is the most reliable time tracking app for productivity?](https://www.g2.com/discussions/what-is-the-most-reliable-time-tracking-app-for-productivity) [Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates)[Is CCleaner worth it as a disk cleanup solution for an IT manager who needs enterprise-grade cleanup with centralized control, or does WinZip System Utilities Suite cover more ground for teams managing multiple machines?](https://www.g2.com/discussions/is-ccleaner-worth-it-as-a-disk-cleanup-solution-for-an-it-manager-who-needs-enterprise-grade-cleanup-with-centralized-control-or-does-winzip-system-utilities-suite-cover-more-ground-for-teams-managing-multiple-machines%20)[Pros and Cons Details](https://www.g2.com/products/eyerate-reviews-edge/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)