--- title: Edge Reviews meta\_title: 'Edge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how Edge works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 204 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Edge Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Edge but has limited features. Are you part of the Edge team? [Upgrade your plan](https://my.g2.com/eyerate-reviews-edge/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win. * * * Seller [Edge](https://www.g2.com/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27) Discussions [Edge Community](https://www.g2.com/products/eyerate-reviews-edge/discuss) Languages Supported English Solution Type All-in-One Overview by Mitchell Arredondo Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/eyerate-reviews-edge/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Edge Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BLAZE ](https://www.g2.com/products/blaze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clientbook ](https://www.g2.com/products/clientbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dutchie ](https://www.g2.com/products/dutchie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meevo ](https://www.g2.com/products/meevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews) Show More ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 3/17/2026 "Easy, Intuitive Interface with a Truly Helpful Support Team" 4.5/5 What do you like best about Edge? The easy and intuitive interface and the helpful support team! Review collected by and hosted on G2.com. What do you dislike about Edge? The reviews not being auto added when Edge has the data of which service provider the guest saw. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LS Lacey S. Budtender Mid-Market (51-1000 emp.) 9/24/2025 "Absolutely love it!" 5/5 What do you like best about Edge? Edge helps me see what customers are saying about me, from multiple sites, all in one place! Their customer service team is awesome too! Timber helped me solve a problem I was experiencing! Review collected by and hosted on G2.com. What do you dislike about Edge? So far have not experienced any issues that have no been able to solved within a timely manner! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? With Edge I am able to see what customers are saying about their experience at my store, without having to search theu multiple sites! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB jessie b. Manager Small-Business (50 or fewer emp.) 11/21/2025 "Exceptional Support with Lightning-Fast Response" 5/5 What do you like best about Edge? I love how fast they are to help in any situation Review collected by and hosted on G2.com. What do you dislike about Edge? The only thing I don’t like is this review makes me input over 40 characters to say what I don’t like Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Helped me get my employees corrected so they can get rewarded Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BL Barry L. dispensary associate Small-Business (50 or fewer emp.) 11/21/2025 "Accurate Information and Timely Responses Make It Outstanding" 5/5 What do you like best about Edge? accurate information, timely response, great customer service. Review collected by and hosted on G2.com. What do you dislike about Edge? As of now , there isn't nothing for me to dislike. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge helped me reset my password when i never received the reset email. I'm happy because my job send competitions that i benefit from participation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Annie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie J.") AJ Annie J. Budtender Small-Business (50 or fewer emp.) 7/24/2025 "Easy to use!" 5/5 What do you like best about Edge? Edge is user-friendly and easy to use! I love the notifications about scoreboard updates, and it's very handy to have the updates about our names being mentioned on Google! Overall a great experience :) Akelia was phenomenal, she is always extremely helpful and friendly! Review collected by and hosted on G2.com. What do you dislike about Edge? The only downside to Edge is sometimes Google reviews take a few days to populate to my account. A same-day feature would be very handy! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It is helping people to see what they're doing well, and areas to improve upon as well. Akelia is an amazing agent. Review collected by and hosted on G2.com. Show More 8/14/2025 Current UserValidated ReviewerSource: Organic ![Darryl T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darryl T.") DT Darryl T. Cannabis Consultant Small-Business (50 or fewer emp.) 8/28/2025 "EXCELLENT CUSTOMER SERVICE!" 4.5/5 What do you like best about Edge? I was having an issue with my account which the AI chat-bot was unable to resolve. I was connected to a most friendly and knowledgeable rep. Akelia was so on the ball. She checked every single option and then steered me in the right direction. Have trained CS reps for years. She was an absolute dream. Thanks, Akelia - You Rock!!! Review collected by and hosted on G2.com. What do you dislike about Edge? Having trouble with a transfer. They can't figure out what's wrong. Transfer has taken 3 months... Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It keeps me abreast of my performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joey N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joey N.") JN Joey N. Sales associate Mid-Market (51-1000 emp.) 12/2/2025 "Effortless Payments for My Work" 5/5 What do you like best about Edge? Getting paid for my work! I feel like it’s very simple and easy to manage. Review collected by and hosted on G2.com. What do you dislike about Edge? The time it takes to withdraw funds can be a bit long Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Review tracking! It helps me make extra money! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KC Keleigh C. Store Manager Small-Business (50 or fewer emp.) 4/22/2025 "I LOVE EDGE!" 5/5 What do you like best about Edge? I like Edge because it is very user friendly, the support is easy to access (shout out to Akelia!), and makes competitions within my place of work incredibly fun! I also like that I can now respond to Google reviews directly through the app. It was very easy to implement it into my place of employment. Review collected by and hosted on G2.com. What do you dislike about Edge? There isn't much I don't like about Edge - I guess the only thing I could say would be the threshold of what you can withdraw, I don't like that it's $25. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Making it much easier to respond to Google reviews as well as making it easy to gauge competitions and who is winning them. It integrates to our POS system very well and easily Review collected by and hosted on G2.com. Show More 6/9/2025 Current UserValidated ReviewerSource: Organic AY Alyssa Y. Inventory Specialist/ Budtender Small-Business (50 or fewer emp.) 7/12/2025 "Best Incentive Company" 5/5 What do you like best about Edge? Edge is amazing, I just got started with it a couple weeks ago and cashed out $400 dollars that had been sitting since I started my job back in June 2024. The transfer wait time is significantly quick too. Review collected by and hosted on G2.com. What do you dislike about Edge? I was aware of the incentive but none of my team members were able to invite me to get me set up. It could have been an issue on my company's end though because i came to find out my work email was spelled incorrectly. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? edge helps ensure that consumers are satisfied with their visits and that the employees are rewarded for their hard work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dillone4484 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dillone4484 .") D Dillone4484 . Bystander Enterprise (\> 1000 emp.) 12/15/2025 "Invaluable Tool That Empowers Employees" 5/5 What do you like best about Edge? Useful and helpful for employees and its very good Review collected by and hosted on G2.com. What do you dislike about Edge? Nothing is bad about it and I do not dislike a thing about it Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Extra benefits are nice Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Edge? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Edge ](https://www.g2.com/products/eyerate-reviews-edge/discussions/new) GU Guest User • Last activity almost 3 years ago What is EyeRate used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-eyerate-used-for) [ View all Discussions ](https://www.g2.com/products/eyerate-reviews-edge/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ##### ##### Edge Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Employee Performance Team Workflow [ View More Features ](https://www.g2.com/products/eyerate-reviews-edge/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which presales management software has the best CRM integration and stakeholder collaboration?](https://www.g2.com/discussions/which-presales-management-software-has-the-best-crm-integration-and-stakeholder-collaboration)[What mobile backend service provides data security and GDPR-compliant infrastructure for regulated apps?](https://www.g2.com/discussions/what-mobile-backend-service-provides-data-security-and-gdpr-compliant-infrastructure-for-regulated-apps)[Which is the best platform for managing sales team bonuses](https://www.g2.com/discussions/which-is-the-best-platform-for-managing-sales-team-bonuses) [What are some archiving solutions with minimal false positives and intelligent lexicon for financial services supervisory requirements?](https://www.g2.com/discussions/what-are-some-archiving-solutions-with-minimal-false-positives-and-intelligent-lexicon-for-financial-services-supervisory-requirements%20)[What is the best platform for creating interactive presentations?](https://www.g2.com/discussions/what-is-the-best-platform-for-creating-interactive-presentations)[Pros and Cons Details](https://www.g2.com/products/eyerate-reviews-edge/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)