--- title: Edge Reviews meta\_title: 'Edge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how Edge works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 204 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Edge Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Edge but has limited features. Are you part of the Edge team? [Upgrade your plan](https://my.g2.com/eyerate-reviews-edge/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win. * * * Seller [Edge](https://www.g2.com/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27) Discussions [Edge Community](https://www.g2.com/products/eyerate-reviews-edge/discuss) Languages Supported English Solution Type All-in-One Overview by Mitchell Arredondo Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/eyerate-reviews-edge/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Edge Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BLAZE ](https://www.g2.com/products/blaze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clientbook ](https://www.g2.com/products/clientbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dutchie ](https://www.g2.com/products/dutchie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meevo ](https://www.g2.com/products/meevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews) Show More ![North Raleigh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "North Raleigh G.") NG North Raleigh G. General Manager Small-Business (50 or fewer emp.) 12/18/2025 "Exceptional Support and Lightning-Fast Assistance" 5/5 What do you like best about Edge? I really appreciated the quickness in reply for assistance when I needed help logging in. I had an issue with an invalid code link and they got it fixed right away. Review collected by and hosted on G2.com. What do you dislike about Edge? Nothing so far! We are just getting started with the platform. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? We are using Edge to increase the amount of ratings we have and generate more visibility online. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna J.") AJ Anna J. 2/3/2026 "Edge: User-Friendly Platform Boosts Workplace Rewards" 5/5 What do you like best about Edge? I like that Edge is easy to navigate, which helps me find all the information I need for the Google Review-based commission program at my workplace. It provides the proper platform and information to earn rewards, and I'd rate my likelihood to recommend it to others at a solid 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Edge? Nothing Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge provides a proper platform and information for earning rewards at work and is easy to navigate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ajeet F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajeet F.") AF Ajeet F. Budtender Small-Business (50 or fewer emp.) 10/29/2025 "Outstanding Support Experience" 5/5 What do you like best about Edge? So many things are awesome about edge. However my review is for Timber who was so patient and understanding. They were able to help me resolve my issue in the fastest time. Most places you wait days for response and have to fight for someone to listen to you. I will make sure to tell all budtenders about you guys. Thank you for having this app to recognize good service. Review collected by and hosted on G2.com. What do you dislike about Edge? But filters to look up reviews. Specifically my own reviews? Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Corey H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey H.") CH Corey H. Patient advisor Enterprise (\> 1000 emp.) 12/22/2025 "Essential Tool for Staying Updated on Reviews" 5/5 What do you like best about Edge? This tool is very helpful for keeping me updated on the number of reviews I have. Review collected by and hosted on G2.com. What do you dislike about Edge? The only problem I have is how long it takes to receive payouts. I really wish there were an option for instant payments. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It's convenient to quickly access and view reviews. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![MaximumKOtY M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaximumKOtY M.") MM MaximumKOtY M. Budtender Mid-Market (51-1000 emp.) 9/29/2025 "Hopefully we can get this settled" 3.5/5 What do you like best about Edge? Seems like a good incentive programs for companies. Review collected by and hosted on G2.com. What do you dislike about Edge? I was the first to receive a compliment online and am the only one to not be recognized. It's very upsetting when you are working hard and others get acknowledged online after you but first thing by the company and on top never said anything to! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? I hope it solves my issue with feeling overlooked already when you see the same people acknowledged for the same things when you have an entire team working hard! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JD Jalen D. General Manager Mid-Market (51-1000 emp.) 5/16/2025 "EDGE above the Rest" 5/5 What do you like best about Edge? Edge works like a Dam and allows us to stop a potential bad situation from getting to our google review page. It allows us to fix the issue, allows customers to vent through text which oddly in turn makes addressing the issue easier because they had a chance to get it out without putting it on google once again. It's super easy to respond to reviews, respond through text to address issues, and being able to see staff stats as well which is great! I get an email that allows me to quickly address issues which has me logging in almost daily because it's keeping me and the team on it. Customer support has worked with me to quickly get new stores added or subtracted from my view while helping out. Keeping my platform nice and clean. Review collected by and hosted on G2.com. What do you dislike about Edge? I haven't found much I haven't liked so far. Everything has been great! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It stops a bad situation from getting worse, and more importantly to our google page majority of the time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MR Maria R. assistant manager Small-Business (50 or fewer emp.) 5/14/2025 "Fast, Efficient, and Quality Service" 5/5 What do you like best about Edge? Edge helps me manage my employees and set goals for them to provide amazing customer service. I appreciate the support from Edge anytime a problem arises. I always receive fast and understandable messages from the support team. I use Edge every day to ensure our guests are leaving happy with their service. The website is very easy to navigate and understand. Review collected by and hosted on G2.com. What do you dislike about Edge? I haven't found any issues while using Edge. The only time I had an issue was when the google reviews weren't appearing on the edge website but an associate helped me as soon as I contacted them. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge is helping me by giving my employees the motivation they need in order to ask for reviews. These reviews help guests pick a specialist and help the specialists build their books. It sets an incentive to receive reviews and get a reward at the moment and in the future when new guests see their name come up in reviews. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KG Kylie G. Spa coordinator Small-Business (50 or fewer emp.) 11/26/2025 "Perfect for Tracking Reviews and Boosting Team Motivation" 5/5 What do you like best about Edge? Edge is perfect for tracking reviews and creating a competition between teammates to get the most reviews and this will also help your company grow Review collected by and hosted on G2.com. What do you dislike about Edge? There is nothing that I dislike about using edge Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Timber helped when a customer spelled my name wrong . Time ensured I got the credit Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TH Ta-Tiana H. Budtender Small-Business (50 or fewer emp.) 10/9/2025 "Great Experience" 5/5 What do you like best about Edge? Reaching out to someone for assistance was straightforward, and I quickly received the service I required. Setting up my account and getting everything in order was smooth and hassle-free. Review collected by and hosted on G2.com. What do you dislike about Edge? So far, I haven't encountered any problems. At this point, there's nothing I dislike. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Encouraging customers to leave positive reviews is much easier when you send them a link via text after their experience. This approach makes the process straightforward and convenient for them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SB Shawnee B. Owner Small-Business (50 or fewer emp.) 4/30/2025 "Edge gets results!" 5/5 What do you like best about Edge? Edge has helped us reach more customers and gain valuable feedback on our service. The contests have helped motivate the staff and keep them on focused on what matters to the business. The biggest benefit has been the increased google ratings and team recognition. Review collected by and hosted on G2.com. What do you dislike about Edge? Not being able to pay associates directly from the app without using a gift card is the only hurdle we have encountered so far. Prize money has to be entered into payroll individually to be paid out which is simply an extra step. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge is helping us reach more customers every day to get the feedback needed to make sure our service levels are top notch. The messaging to customers achieves a higher level of customer engagement than we were able to achieve on our own and has already helped improve our Google rating in just a few months. This service is affordable and supported with excellent customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Edge? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Edge ](https://www.g2.com/products/eyerate-reviews-edge/discussions/new) GU Guest User • Last activity almost 3 years ago What is EyeRate used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-eyerate-used-for) [ View all Discussions ](https://www.g2.com/products/eyerate-reviews-edge/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ##### ##### Edge Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Employee Performance Team Workflow [ View More Features ](https://www.g2.com/products/eyerate-reviews-edge/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[What's the best operational risk software used by industry leaders](https://www.g2.com/discussions/what-s-the-best-operational-risk-software-used-by-industry-leaders)[What is the most reliable time tracking app for productivity?](https://www.g2.com/discussions/what-is-the-most-reliable-time-tracking-app-for-productivity) [Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates)[Is CCleaner worth it as a disk cleanup solution for an IT manager who needs enterprise-grade cleanup with centralized control, or does WinZip System Utilities Suite cover more ground for teams managing multiple machines?](https://www.g2.com/discussions/is-ccleaner-worth-it-as-a-disk-cleanup-solution-for-an-it-manager-who-needs-enterprise-grade-cleanup-with-centralized-control-or-does-winzip-system-utilities-suite-cover-more-ground-for-teams-managing-multiple-machines%20)[Pros and Cons Details](https://www.g2.com/products/eyerate-reviews-edge/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)