--- title: Edge Reviews meta\_title: 'Edge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how Edge works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 204 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Edge Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Edge but has limited features. Are you part of the Edge team? [Upgrade your plan](https://my.g2.com/eyerate-reviews-edge/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win. * * * Seller [Edge](https://www.g2.com/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27) Discussions [Edge Community](https://www.g2.com/products/eyerate-reviews-edge/discuss) Languages Supported English Solution Type All-in-One Overview by Mitchell Arredondo Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/eyerate-reviews-edge/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Edge Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BLAZE ](https://www.g2.com/products/blaze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clientbook ](https://www.g2.com/products/clientbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dutchie ](https://www.g2.com/products/dutchie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meevo ](https://www.g2.com/products/meevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews) Show More AS Alexis S. Lead Small-Business (50 or fewer emp.) 4/13/2026 "Real-Time Customer Insights That Help You Learn and Grow" 5/5 What do you like best about Edge? Edge is most helpful by letting you learn in real time what your customer audience thinks, giving you room to further learn. Cons to edge, It would be nice if you could withdrawal immediately & receiving your payment almost instantly Review collected by and hosted on G2.com. What do you dislike about Edge? So far no troubles, I’d say just having to wait several days for a check to deposit Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Direct deposit set up Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kaitlyn A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlyn A.") KA Kaitlyn A. sales associate Small-Business (50 or fewer emp.) 4/28/2026 "All-in-One POS with Easy Integration and Continuous Improvements" 4.5/5 What do you like best about Edge? I love how Edge includes special orders, repairs, and the POS system all in one place. the integration is easy and updates fix bugs and always have improvement Review collected by and hosted on G2.com. What do you dislike about Edge? sometimes support can be a little slow and learning the system for new people can take some time Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? POS system and repairs and inventory Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Ashley F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley F.") AF Ashley F. GM Mid-Market (51-1000 emp.) 5/13/2026 "Amazing Service with Fast, Responsive Support" 5/5 What do you like best about Edge? Love it!! They even answer back quickly! They are amazing. Review collected by and hosted on G2.com. What do you dislike about Edge? Honestly, nothing really. Maybe the rollover part, but that would be crazy without it. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? ONLINE REVIEWS BEING ANSWERED/ REPLIED TO IN A TIMELY MANER, ALONG WITH CATCHNG PROBLEMS BEFORE THEY BECOME A REVIEW Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kyle R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle R.") KR Kyle R. Part-time budtender Small-Business (50 or fewer emp.) 5/27/2026 "Rewarding for Building Strong Patient Rapport" 5/5 What do you like best about Edge? I love that it is very rewarding to the people who know their knowledge and build a rapport with the patients. Review collected by and hosted on G2.com. What do you dislike about Edge? Nothing but the cap. Prevents motivation sometimes, especially for top performers Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Extra money Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Candace K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Candace K.") CK Candace K. Spa Manager Small-Business (50 or fewer emp.) 7/28/2026 "Easy Way to Keep Track of All Staff Reviews" 5/5 What do you like best about Edge? I like that I am able to keep track of all of our staff reviews. Review collected by and hosted on G2.com. What do you dislike about Edge? It can be confusing if more than one staff have the same name. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It has helped us increase our reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SB Shana B. Budtender or Goodtender Small-Business (50 or fewer emp.) 8/26/2025 "Never disappoint!!!!" 5/5 What do you like best about Edge? The one great thing I like about the edge is that in order to get that review I have to interact with our customers which is one of my favorite parts of my job the other thring great about the edge is that they have different contests or at least they used to it's always fun and what better but to have competitions and get paid. And I believe it's one of the best ways to actually educate our customers because those are going to be the people that leave you that review Review collected by and hosted on G2.com. What do you dislike about Edge? The only thing I don't like about the edge is that its name specific and my name can be spelled multiple ways uncorrected. So I'm hoping throwing my nick name banana will help. Also when the customer receives the text you should be able to give your review of that person and then it specifically take you to either WeedMaps the web site that you work for that way the customer can just say what they appreciated and why they were what their review was Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? I think it's a good way to let people know what you need to improve on Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/14/2025 "Effortless Review Management and Outstanding Support" 4.5/5 What do you like best about Edge? I love having a platform where I can easily see how clients are saying about each of my employees. I also love that it is easy to navigate through the dashboards. Employees love this too, because they are getting paid when they are mentioned on google. This was very easy to impliment into our system and we have receievd so many more online reviews since working with edge. When something is wrong, there customer support is very friendly and easy to chat with. Issues get resolved in a timely mannager. Review collected by and hosted on G2.com. What do you dislike about Edge? I cannot move reviews to the correct employee if it is matched with the wrong person. I have to get support from the team at edge directly. However, they are quick to resond and resolve this when it happens. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? We have received a lot more google reviews and now have a 4.8 on Google. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MW Megan W. Keylead Small-Business (50 or fewer emp.) 12/2/2025 "Amazing Experience with Edge—Prompt Support and Real Rewards!" 5/5 What do you like best about Edge? Edge has been completely awesome with encouraging my coworkers to get reviews for our company and the best part of it all is they will actually pay you for your reviews! I was in disbelief until I got my first check! Such an amazing company! Timber helped me through any issues I had very promptly. Review collected by and hosted on G2.com. What do you dislike about Edge? The downsides are that it took a few extra days to receive my deposit, than the amount of days I figured it would take! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Removing any fake or deceiving reviews on our company! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 11/21/2025 "Exceptional Support Makes Edge a Breeze to Learn" 5/5 What do you like best about Edge? The team that I have worked with is the best about Edge. Alex is always super responsive, friendly, and efficient. She's made learning and using the platform so easy! It was so easy to implement to the General Managers for their use. Review collected by and hosted on G2.com. What do you dislike about Edge? I am still new to the platform, and will need to work with it more before finding something I find fault in. I have not used it frequently enough just yet. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Mitigating negative reviews. We are able to have a buffer zone where we can chat with the guests. We have saved one customer who left a negative review for us, but it was actually for a different company. After texting with him, he went and changed the review from a 1 star to a 5 star. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dori H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dori H.") DH Dori H. Budtender Small-Business (50 or fewer emp.) 3/16/2026 "Clear Numbers and Insightful Pie Chart Recognition" 5/5 What do you like best about Edge? I like seeing the numbers clearly, and I also like how the recognition is placed in the pie chart format. Review collected by and hosted on G2.com. What do you dislike about Edge? Sometimes the payments take a very long time to hit my account. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? We needed more customer reviews to boost business and this has been a great tool for us to get reviews and also get paid for our extra work! Review collected by and hosted on G2.com. Show More 4/6/2026 Validated ReviewerSource: Organic ## Questions about Edge? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Edge ](https://www.g2.com/products/eyerate-reviews-edge/discussions/new) GU Guest User • Last activity almost 3 years ago What is EyeRate used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-eyerate-used-for) [ View all Discussions ](https://www.g2.com/products/eyerate-reviews-edge/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ##### ##### Edge Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Employee Performance Team Workflow [ View More Features ](https://www.g2.com/products/eyerate-reviews-edge/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[What's the best operational risk software used by industry leaders](https://www.g2.com/discussions/what-s-the-best-operational-risk-software-used-by-industry-leaders)[What is the most reliable time tracking app for productivity?](https://www.g2.com/discussions/what-is-the-most-reliable-time-tracking-app-for-productivity) [Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates)[Is CCleaner worth it as a disk cleanup solution for an IT manager who needs enterprise-grade cleanup with centralized control, or does WinZip System Utilities Suite cover more ground for teams managing multiple machines?](https://www.g2.com/discussions/is-ccleaner-worth-it-as-a-disk-cleanup-solution-for-an-it-manager-who-needs-enterprise-grade-cleanup-with-centralized-control-or-does-winzip-system-utilities-suite-cover-more-ground-for-teams-managing-multiple-machines%20)[Pros and Cons Details](https://www.g2.com/products/eyerate-reviews-edge/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)