--- title: Edge Reviews meta\_title: 'Edge Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 204 reviews by the users' company size, role or industry to find out how Edge works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 204 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Edge Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Edge but has limited features. Are you part of the Edge team? [Upgrade your plan](https://my.g2.com/eyerate-reviews-edge/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win. * * * Seller [Edge](https://www.g2.com/sellers/edge-1536268d-e597-4aa5-aaa9-8cdcc4897a27) Discussions [Edge Community](https://www.g2.com/products/eyerate-reviews-edge/discuss) Languages Supported English Solution Type All-in-One Overview by Mitchell Arredondo Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,204) ](https://www.g2.com/products/birdeye/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/eyerate-reviews-edge/competitors/alternatives) ## User Insights Average based on 204 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Edge Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BLAZE ](https://www.g2.com/products/blaze/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clientbook ](https://www.g2.com/products/clientbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dutchie ](https://www.g2.com/products/dutchie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meevo ](https://www.g2.com/products/meevo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews) Show More ![Gabriel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel S.") GS Gabriel S. Lead Mid-Market (51-1000 emp.) 9/2/2025 "Timber was a Great Help!" 5/5 What do you like best about Edge? I like that it incentivizes employees to get people to leave google reviews Review collected by and hosted on G2.com. What do you dislike about Edge? Just that I can’t directly link my bank account to Edge Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It’s helping me in the marketing realm Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LS Lawrence S. Manager owner Small-Business (50 or fewer emp.) 8/13/2025 "Edge allows me to track and respond to online reviews with ease." 4/5 What do you like best about Edge? I like how it's integrated with my POS system. Review collected by and hosted on G2.com. What do you dislike about Edge? I haven't figured out yet how best to drive customer reviews without heavy handed sales person pressure but that's not really Edge's fault. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Driving online reviews which benefits out SEO. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Traniqua R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Traniqua R.") TR Traniqua R. Esthetician Small-Business (50 or fewer emp.) 6/23/2025 "Perfect service" 5/5 What do you like best about Edge? Easy to use and convenient for clients to let us know how much they love us. Timber helped me out with an issue I was having with the deposit but once that was resolved everything was smoove Review collected by and hosted on G2.com. What do you dislike about Edge? No notifications from the app or website so it’s hard to know when I received a review Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Keeping me on track on how my clients view me Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ME Michelle E. Massage therapist Small-Business (50 or fewer emp.) 7/21/2025 "Very easy and quick." 5/5 What do you like best about Edge? I get feedback. Both positive or negative. I want my clients to be as comfortable and safe and their feedback helps. Review collected by and hosted on G2.com. What do you dislike about Edge? Everything has been so easy and good so far. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? It lets me know that my clients enjoy and are comfortable with the treatment and service they are provided with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin L.") KL Kevin L. Brand Director Mid-Market (51-1000 emp.) 5/15/2025 "Excellent Experience with Yasmine @ Edge" 5/5 What do you like best about Edge? Just wanted to write in regards to ur experience; we've had incredible customer service over the 4 years at Edge and Yasmine has been at the forefront of it all! Any time we have a question or concern we hear back incredibly fast and as far as Edge itself goes - we're extremely happy. 10/10 would recommend! Review collected by and hosted on G2.com. What do you dislike about Edge? N/A at this point in time though it has been 4 years so I doubt anything arises! Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? We're getting a TON more reviews thanks to Edge! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Small-Business (50 or fewer emp.) 10/17/2025 "Edge has been verify helpful in receiving feedback , i would recommend to other businesses ." 5/5 What do you like best about Edge? Ability to receive feedback , and respond to it . Review collected by and hosted on G2.com. What do you dislike about Edge? people giving bad reviews with little to no context . Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? we are able to right our wrongs , faster . making up for an y bad experience that may have happened . Review collected by and hosted on G2.com. Show More 10/20/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 5/12/2025 "Good Platform, not without its qwirks." 3.5/5 What do you like best about Edge? I like that it encourages my employees to really get involved with customer service. It keeps them active and aware of our they are viewed by customers and rewards them for providing consistent service. Review collected by and hosted on G2.com. What do you dislike about Edge? creating logins and password resets are often overly complicated. I had to place multiple service tickets and have an engineer fix an issue with employees not receiving password resets. I feel this is overly complicated in 2025. Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Edge makes it easy to review all customer feedback in one HUB. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MR Melissa R. Budtender Small-Business (50 or fewer emp.) 8/7/2025 "Amazing Service" 5/5 What do you like best about Edge? Love Edge!!! You can review what your customers experience is with you!!! The feels of appreciation! Review collected by and hosted on G2.com. What do you dislike about Edge? Haven't experienced any negatives really.... Only bummer I feel is the company cap🤷‍♀️ Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Recently switched dispensaries ...Reached out and Timber was on it immediately! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KS Keenan S. budtender Small-Business (50 or fewer emp.) 8/13/2025 "A quick resolution to a nagging issue" 5/5 What do you like best about Edge? in addition to its frequent updates, the service team is very responsive Review collected by and hosted on G2.com. What do you dislike about Edge? not much, their automatic login is inconsistent but im okay with them not tracking my cookies that hard Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? review management and online presence monitoring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/17/2025 "Worthwhile experience" 4.5/5 What do you like best about Edge? The staff was very helpful, after I went theough the AI, Timber was able to patiently address my concerns and make sure everything in my account was correct for the transfer Review collected by and hosted on G2.com. What do you dislike about Edge? The $25 min withdrawal. It made things more difficult, especially when my workplave discontinued the service Review collected by and hosted on G2.com. What problems is Edge solving and how is that benefiting you? Clients can look up reviews about my seebicea online Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Edge? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Edge ](https://www.g2.com/products/eyerate-reviews-edge/discussions/new) GU Guest User • Last activity almost 3 years ago What is EyeRate used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-eyerate-used-for) [ View all Discussions ](https://www.g2.com/products/eyerate-reviews-edge/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 4 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/eyerate-reviews-edge/pricing) ##### ##### Edge Features Consumer Intelligence Customer Feedback Competitive Intelligence Sentiment Analysis Reporting Revenue Reporting Corporate Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Digital Media Monitoring In-House Management Employee Performance Team Workflow [ View More Features ](https://www.g2.com/products/eyerate-reviews-edge/features) ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics) [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[What's the best operational risk software used by industry leaders](https://www.g2.com/discussions/what-s-the-best-operational-risk-software-used-by-industry-leaders)[What is the most reliable time tracking app for productivity?](https://www.g2.com/discussions/what-is-the-most-reliable-time-tracking-app-for-productivity) [Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates)[Is CCleaner worth it as a disk cleanup solution for an IT manager who needs enterprise-grade cleanup with centralized control, or does WinZip System Utilities Suite cover more ground for teams managing multiple machines?](https://www.g2.com/discussions/is-ccleaner-worth-it-as-a-disk-cleanup-solution-for-an-it-manager-who-needs-enterprise-grade-cleanup-with-centralized-control-or-does-winzip-system-utilities-suite-cover-more-ground-for-teams-managing-multiple-machines%20)[Pros and Cons Details](https://www.g2.com/products/eyerate-reviews-edge/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)