Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"OfficeMate Review from an Optometric Practice"
5/5
What do you like best about Eyefinity OfficeMate?

OfficeMate is very helpful for tracking appointments and keeping patient information accurate. It is very simple to navigate which helps when it comes to early training in the office. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

The server we are connected to lags from time to time which causes a delay in printing on our end within OfficeMate. I also think that you should be able to easily access a patient’s demographics from the scheduler side. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Forgotten"
2.5/5
What do you like best about Eyefinity OfficeMate?

When you know how to use it, officemate is a great way to streamline all patient documentation. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

I wish this had more features like eyefinity ehr to help with patient communication. It’s not user friendly at all and we’re on with support frequently. Review collected by and hosted on G2.com.

MH
MEGHAN H.
Student Affairs Assistant
Small-Business (50 or fewer emp.)
"Great Asset for Business!"
5/5
What do you like best about Eyefinity OfficeMate?

Eyefinity organizes patient charts effortlessly and efficiently. This program makes customization of a patient's health records better than ever before, as well as insuring that the chart is meeting all the insurance requirements. Because we use this chart in the Optometrist's Office I work for, I love the new feature where you can click exactly the part of the eye you're describing, whether you're documenting a hemorrhage, freckle, cataract, etc. This software is amazing! Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

Although we're used to it now, it takes a LONG time to get in the swing of operating this program. The other staff in the office hated it for a long time, and charts were taking three times the amount of time they typically were. Expect to schedule LIGHT for several weeks while getting the hang of this new system. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Great software for your practice"
5/5
What do you like best about Eyefinity OfficeMate?

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it! Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Horrible program "
0.5/5
What do you like best about Eyefinity OfficeMate?

Easy to schedule appointments for patients and input their personal information Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

Everything else..not EMR friendly if you are working with optometry Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Best eye exam software"
5/5
What do you like best about Eyefinity OfficeMate?

How easy the platform is to use and helps by making patient management easy Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

Nothing to dislike the system is easy to use. Review collected by and hosted on G2.com.

RS
Rachel S.
Outreach Intern
Small-Business (50 or fewer emp.)
"Eyefinity OfficeMate has helped me streamline my patient's medical and appointment information."
4/5
What do you like best about Eyefinity OfficeMate?

It clearly organizes my patient's information so I can reference their history, book appointments and create orders while also giving my patient my full attention. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

The only con I have encountered is that updates need to be done manually on each work station, which can be time-consuming. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Not easy to understand workflow ease is non-existent"
3/5
What do you like best about Eyefinity OfficeMate?

The only thing I liked about office mate is the scheduling and the look of the calendar.n Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

Patient flow from first encounter to completion. The ability to seamlessly text or email patients with a thorough brand of the practice. The steps and proceeds to build an invoice is very hard to understand. Review collected by and hosted on G2.com.

Verified User in Research
IR
Verified User in Research
Mid-Market (51-1000 emp.)
"Eyefinity: A must-have for the medical office"
4.5/5
What do you like best about Eyefinity OfficeMate?

I like how eyefinity is able to seemlessly organize all of the patient files and appointments for the staff to make things easier to visualize. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

One thing that I dislike about eyefinity is that it does not support other languages outside of English. I would like to see a Spanish version for offices that may need it. Review collected by and hosted on G2.com.

Vannessa C.
VC
Vannessa C.
Optometric Assistant
Medical Practice
Small-Business (50 or fewer emp.)
"Easy, Fast Interface"
4.5/5
What do you like best about Eyefinity OfficeMate?

You can design the aspects of your exam, enter patient information very easily, carry forward old information from the previous exam(s), and the best part is that it is fast. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

The worst part is for transactions - it's hard to put in exactly what you want in a simple manner. I think it's more complicated than it needs to be. Review collected by and hosted on G2.com.