--- title: Eyefinity Encompass Reviews meta_title: 'Eyefinity Encompass Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how Eyefinity Encompass works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # Eyefinity Encompass Reviews **Vendor:** Eyefinity **Category:** [Optometry Software](https://www.g2.com/categories/optometry) **Average Rating:** 3.7/5.0 **Total Reviews:** 20 ## About Eyefinity Encompass Eyefinity Encompass® is a comprehensive software platform that helps eye care practices streamline operations, bringing together the essential functions needed to run a modern practice. Whether managing patient records, scheduling appointments, processing claims or optical orders - the platform simplifies communication between providers, labs, and insurers to reduce administrative tasks. Eyefinity Encompass supports a more efficient and patient-focused experience for practices of all sizes. ## Eyefinity Encompass Reviews ### 1. Works for what we need **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Eyefinity Encompass?** Ease of entering information. Its a good software. **What do you dislike about Eyefinity Encompass?** once information is entered, it cannot be changed. It also takes entirely too long to get a doctor set up. **What problems is Eyefinity Encompass solving and how is that benefiting you?** The time it takes to get a doctor added/converted. ### 2. User friendly, how ever not competent **Rating:** 2.5/5.0 stars **Reviewed by:** Yara C. | optician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Eyefinity Encompass?** What I like best about eyefinity ehr is that it's super easy to use. There are some cool features like for example when I refer a patient out to a specialist i can fax them the visit notes thru the ehr system. Its also very easy to bring out prescription and edit prescriptions.With the ehr you can also e-prescribe to pharmacy. **What do you dislike about Eyefinity Encompass?** What i dislike about eyefinity ehr is that, you have to have a separate software in order to check the patient out and order glasses or contacts. It's very annoying sometimes to keep going back and forth on different systems when the patient is in front of you ready to check out or order supply. **Recommendations to others considering Eyefinity Encompass:** My recommendations to other about eyefinity ehr is that they look into it carefully on how it has to separate software that does different things and maybe look into seeing if they may have upgrading to a software were u only have to use one window for everything like for example, eye exam and also checking patients in and out and also checking them out for materials so you don't have to switch back and forth. **What problems is Eyefinity Encompass solving and how is that benefiting you?** In my business we used eyefinity ehr to complete eye exams. There is no real benefit to eyefinity ehr, all the doctors complain about it, how it's backwards to complete an eye exam, there's a lot of scrolling down and clicking, which makes the eye exam so much slower. The software also isn't great when it comes to diagnosis codes. ### 3. Eyefinity has been a useful start to my ehr experience **Rating:** 3.0/5.0 stars **Reviewed by:** Gabriela O. | Optometric Assistant, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Eyefinity Encompass?** I like that the system prompts you to fill in the next step. One selection leads you to lists of associated aspects of the selection. For example if you are starting an exam and you select red eye, the associated symptoms are generated not only for the tech to remember to ask about certain symptoms but also when the dr. Is diagnosing. The dr. Will select an impression and the plans and procedures are given that relate to that diagnosis. **What do you dislike about Eyefinity Encompass?** I dislike that you have to completely exit out of what you are doing to look at something else. So if you are on the chief complaint and you are doing an annual eye exam on someone who has had cataract surgery in the past five years and you want to see what year they had their cataract surgery on the clipboard or previous exam you have to finish the chief complaint first. Or if someone is using a certain medication you have to remember it when reviewing the clipboard if you want to document it with the chief complaint so the dr is aware the patient is taking it in more than one places. I also do not like how the wording in the summary is generated sometimes but it does give you the option to modify it if something doesn’t sound right. **What problems is Eyefinity Encompass solving and how is that benefiting you?** We switched from paper charting to EHR charting with eyefinity. Communicating with referring practices has been very efficient as well as giving patients the opportunity to have a look at their ehr through a patient portal access provided by eyefinity. ### 4. A decent EHR system with some unfortunate program designs. **Rating:** 3.0/5.0 stars **Reviewed by:** Joshua V. | Opththalmic Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2018 **What do you like best about Eyefinity Encompass?** The program had some aspects that was were well organized such scheduling follow up appointment and signifying if there were to be any further diagnostic testing performed at subsequent visit. This was all contingent on the Doctor or scribe being thorough and consistent in their documentation or the tech would be ill prepared at said future appointment. **What do you dislike about Eyefinity Encompass?** There were many aspects that were not used friendly. Frequently, when wanting to leave a note pertaining to aspecific diagnosis, treatment or finding, it had to be done on a screen which was separate from the screen with all the other notes. It caused frequent disruption of flow and efficiency while the doctor, technician or front desk staff looked though the notes to find what they were looking for. Also, in this same regard, the need to exit from one screen to get to the next was very annoying. **What problems is Eyefinity Encompass solving and how is that benefiting you?** It was very good at tracking usage of certain diagnostic and treatment inventory and helped the practice to understand better what was used and in what sort of frequency. Furthermore, we could tell which doctors were using such inventory more frequently and helping overall revenue. ### 5. EHR **Rating:** 3.0/5.0 stars **Reviewed by:** Kira D. | Doctor technician , Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2019 **What do you like best about Eyefinity Encompass?** I like being able to personalize the options on eyefinity EHR to suit each individual technicians use. **What do you dislike about Eyefinity Encompass?** Eyefinity tends to have many updates that puts out system down over and over. **Recommendations to others considering Eyefinity Encompass:** I would recommend it. **What problems is Eyefinity Encompass solving and how is that benefiting you?** We have been able to use desktops less and less by switching our systems over to eyefinity EHR and going to iPads. ### 6. Too many click **Rating:** 2.5/5.0 stars **Reviewed by:** Adam P. | Ophthalmic Assistant, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Eyefinity Encompass?** Very easy to schedule appointment, almost look like outlook calendar. **What do you dislike about Eyefinity Encompass?** Too many click when charting. Optical feature is not useful. **What problems is Eyefinity Encompass solving and how is that benefiting you?** Scheduling. Patients can schedule online and the appointment will be automatically added to the schedule. ### 7. User-Friendly Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Eyefinity Encompass?** I appreciate that there are notepads that can stay with the patient's chart (i.e. personal story about patient) or just a note about the patient that day (i.e. need to leave office by a certain time). That helps me feel more connected with the patients. **What do you dislike about Eyefinity Encompass?** I am not aware of a function for messaging other staff members within the program, which can allow for more efficient and confidential communication regarding patient documents. **What problems is Eyefinity Encompass solving and how is that benefiting you?** Enjoy being able to make templates, track changes, submit coding and pull forward findings. ### 8. Eyefinity—decent program **Rating:** 2.5/5.0 stars **Reviewed by:** Beaus and Belles B. | Homemaker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Eyefinity Encompass?** The buttons for the program are easily readable and self explanatory. **What do you dislike about Eyefinity Encompass?** Not being able to go back and fix mistakes after it’s been submitted. I wish there was a window where you could do so (like 24 hours from submission). **What problems is Eyefinity Encompass solving and how is that benefiting you?** We are able to move from paper records to electronic records. It’s making organization and preparation for patients easier. - [View Eyefinity Encompass pricing details and edition comparison](https://www.g2.com/products/eyefinity-encompass/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A57%3A38+-0500&secure%5Bsession_id%5D=3ad6f12f-ff56-4e29-bdbf-6028b3fd558e&secure%5Btoken%5D=0aaf21831ace662f41b3703743fb82cc701795bccfc5cd12c9babd005d3206da&format=llm_user) ## Eyefinity Encompass Features **Additional Functionality** - Self Service Portal - Reminders - Inventory Management - Customizable Forms - Appointment Management - Client Portal - Multi-Location - Reporting & Statistics - Recall Tracking - SOAP notes - Activity Dashboard - Insurance Management - Client Management - AI Copilot - Customizable Reports - SMS Messaging - Claims Management - Calendar Management - Customizable Branding - Customizable Templates - Data Import/Export - Scheduling - Patient Records Management - Third-Party Integrations - Electronic Payments - HIPAA Compliant - Forms Management - Generative AI - Charting - E-Prescribing - Document Management - Email Reminders - For Optometrists - Records Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top Eyefinity Encompass Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 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