Verified User in Wine and Spirits
AW
Verified User in Wine and Spirits
Small-Business (50 or fewer emp.)
"VP"
4.5/5
What do you like best about ExtensisHR?

I appreciate my dedicated contacts - most notably for payroll, but access to our HR contact has been helpful. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The offerings are robust but we don't take advantage of all of them. We are paying for much more than we use. Review collected by and hosted on G2.com.

PG
Paul G.
Small-Business (50 or fewer emp.)
"My representatives at Extensis are always available and consistently help me solve any issues."
4.5/5
What do you like best about ExtensisHR?

They take care of my HR needs from onboarding to day to day activity to final exit of the employees. They are always available to take my call and my direct reps are excellent. The team keeps track of all new regulations and help me navigate as needed. Since we operate in numerous states, this is a big help. I highly recommend Extensis as an end to end HR solution. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The user experience technology is a lttle dated and some of the reports are difficult to find. Having said that, I have always been able to find the reports or the different sets of documents I need, just a little difficult to find. Review collected by and hosted on G2.com.

Christine S.
CS
Christine S.
Business Owner
Mid-Market (51-1000 emp.)
"Very helpful and beneficial"
5/5
What do you like best about ExtensisHR?

that my account manager meets with me every other week to go over any HR issues to help ensure that I am handling them properly. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

I don't have anything at this time. It has all bee good. Review collected by and hosted on G2.com.

JR
John R.
Admin
Small-Business (50 or fewer emp.)
"Wonderful Business Experience with Extensis"
5/5
What do you like best about ExtensisHR?

They have friendly and helpful staff that are always there to answer questions and support you. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

If any, it would be sometimes they don't get back to you right away. Review collected by and hosted on G2.com.

Kristina D.
KD
Kristina D.
VP of Finance and Strategy
Small-Business (50 or fewer emp.)
"White Glove Service all the way"
5/5
What do you like best about ExtensisHR?

I became aquanted with Extensis during February of 2019. At that time I was working for a different organization and I stepped in as Head of Finance and HR. My first task was to implement a Handbook for the organization with the help and guidance of Extensis. The service was impeccable. The HR rep walked me through every part of the handbook and provided thorough advice and recommendations. I was impressed to say the least, so when I started my current position I did not hesitate to reach out to Extensis and switch over from Paychex in no time. What I appreciate about Extensis is their white glove service, consistency and they really make you feel like you are working with a small organization that really cares about you as their client.

During integration they walked us and held our hand through every step of the way. Assuring us that every piece of information was transfered over into their system correctly. We did our switch in the middle of the year so it was a bit messy when it came to payroll frequencies and such, but again Extensis provided unconditional support, guidance and assistance.

Since becoming an Extensis customer we have had a dedicated HR and Payroll rep who know and understand our organization, our needs and the way that we do business. This has been a tremendous transformation for us from our previous payroll provider. Having a dedicated person on the other end, who knows our strugles and does not have to be told twice what to do is such a relief!

Aside from white glove service, Extensis also has a large number of other features that every organization can tap into. From PTO tracking, time management, training courses, recruitment, salary benchmarking, contract preparation, there are a lot of different options that can fit various business needs.

We couldn't be more happy AND proud to be an Extensis customer! Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The only thing that I always complain about when it comes to Extensis is the PTO system. I trully feel like it can be simplified and streamlined. Review collected by and hosted on G2.com.

Alex B.
AB
Alex B.
COO
Small-Business (50 or fewer emp.)
"Excellent customer service is the hallmark of Extensis"
5/5
What do you like best about ExtensisHR?

An extremely responsive, positive, and supportive implementation & support organization. Competitive and comprehensive benefits at excellent prices. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The web platform while fully featured is visually a bit dated Review collected by and hosted on G2.com.

RW
Ray W.
Director of Finance
Small-Business (50 or fewer emp.)
"Outstanding work Kathleen Mirabal"
5/5
What do you like best about ExtensisHR?

Kathleen Mirabal is one of the best people I’ve worked with during my entire career, and I’m old lol. She’s intelligent, responsive, pleasant to talk to, and gives you the feeling all is going to be ok no matter what.

Please do not ever move her off our account. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

There is nothing to dislike about Extensis Review collected by and hosted on G2.com.

AH
Ashley H.
Small-Business (50 or fewer emp.)
"Great PEO Experience"
5/5
What do you like best about ExtensisHR?

ExtensisHR is super helpful with HR issues that arise. In addition, they make payroll a breeze. They have so many features that it takes the guess work out of human resource functions. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Sometimes it takes awhie for payroll to process on their end. But i think this is more to do with your payroll specialist than the company itself. I've worked with a few payroll specialists and have had different experiences. Review collected by and hosted on G2.com.

Rinam P.
RP
Rinam P.
Administrator
Small-Business (50 or fewer emp.)
"Amazing Support"
5/5
What do you like best about ExtensisHR?

The attention to detail and the organization skills. I felt I learned so much during the process. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

the software is a bit antiquated compared to other softwares Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Excellent service by Debbie Folse and Anthony Spano"
5/5
What do you like best about ExtensisHR?

Excellent service by Debbie Folse and Anthony Spano Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

No downsides about Extensis. We are very happy. Review collected by and hosted on G2.com.