Hannah U.
HU
Hannah U.
Office Manager
Small-Business (50 or fewer emp.)
"Knowledgeable Team, Prompt and Detailed Support"
5/5
What do you like best about ExtensisHR?

The team at ExtensisHR is very knowledgeable on a multitude of subjects. They are always prompt with accurate and detailed responses. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

I cannot think of anything at ExtensisHR that I dislike. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Supportive Team That Simplifies the Process"
5/5
What do you like best about ExtensisHR?

Working with ExtensisHR has been a truly positive experience. Their team demonstrated incredible patience and support, ensuring that I always felt informed and confident at each step. Communication was consistent and clear, and the information they provided made complex matters easy to understand. Most importantly, they streamlined the entire process, turning what could have been overwhelming into something smooth and manageable. I genuinely appreciate their professionalism and dedication. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

There's nothing to dislike about ExtensisHR— our experience was seamless. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Extensis Customer Service Shines"
5/5
What do you like best about ExtensisHR?

Extensis has great customer service thanks to Debbie Folse. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Onboarding could be done slightly better. Review collected by and hosted on G2.com.

Trevor W.
TW
Trevor W.
Vice President
Small-Business (50 or fewer emp.)
"Great experence when the norm of dealing with PEO is poor"
5/5
What do you like best about ExtensisHR?

The whole experience has been a good one, I have delt with 3 PEO in the last 2 years and the other 2 it was almost impossible to get anyone on the phone and if you did the problem took weeks to resolve. ExtrnsisHR was different easy to connect with, and Patrick Fitzsimmons is a pleasure to deal with, I was 10 minutes late for a meeting and he was still there waiting for me and super accommodating. We are also a Start Up and our owners are from Europe so there are some specific challenges all of which have been accommodated with no fuss. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Frankly i have not found one yet. Well done ExtensisHR Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Vice president of human resources"
4/5
What do you like best about ExtensisHR?

Having dedicated representatives who are quick to respond. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Needs better report center capabilities ans training. Review collected by and hosted on G2.com.

AR
Andrada R.
Office Manager & Financial Assistant
Small-Business (50 or fewer emp.)
"Excellent Support and Easy Implementation Experience"
5/5
What do you like best about ExtensisHR?

The implementation was really easy, we received a lot of assistance and the team was very accomodating with our requests and changes. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

So far - there's nothing i dislike about ExtensisHR. Review collected by and hosted on G2.com.

Michael K.
MK
Michael K.
Partner
Small-Business (50 or fewer emp.)
"Excellent Support Team, But Higher Cost and Outdated Tech"
3/5
What do you like best about ExtensisHR?

Great team that worked hard to resolve any issues or help navigate any open questions. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Cost was higher than competitors, and technology was not as advanced. Review collected by and hosted on G2.com.

Alicia K.
AK
Alicia K.
International Account Manager
Food Production
Small-Business (50 or fewer emp.)
"Extensis HR - 1 year in"
4.5/5
What do you like best about ExtensisHR?

ExtensisHR is our second PEO in my tenure at RIBUS, and while they are different from the last, they have been incredibly helpful and responsive. We are a small business and do not have an internal HR team, so it's really wonderful to know that we have a resource in Extensis that can keep us up-to-date and provide advice and guidance on important HR topics. I feel like not a week goes by that we aren't communicating with Extensis on one topic or another. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

This is less about Extensis and more about our former PEO, where they were more hands-on and able to act on our company's behalf versus provide guidance. This was frustrating at first since it was not what we were used to, but it is allowing us to LEARN versus DIRECT and I find it incredibly valuable. Review collected by and hosted on G2.com.

KD
Kristin D.
Director of Live Event Production
Small-Business (50 or fewer emp.)
"Excellent Service and Support"
5/5
What do you like best about ExtensisHR?

As a hiring manager, it is tedious and time consuming to review thousands of resumes that are submitted based on one job posting. ExtensisHR takes the burden of this review off of our plate and has provided screened, applicable candidates to us for next steps. ExtensisHR helped to review resumes based on a job description, narrow down the applicant pool, screen the candidates based on salary, and provide recommendations for ways in which to attract qualified candidates. It has saved hours of this grueling process, allowing us to focus on other tasks at hand. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

It is often difficult to fully explain a job description based on the job title. At times, candidates have been passed on to us, that in theory, should fit the bill due to the job title, however, their experience did not align and/or their salary expectations were higher than our budget. With this though, the time savings of having ExtensisHR handle this process for us, far outweighs the number of candidates that were not qualified. Review collected by and hosted on G2.com.

AS
Angela S.
VP of HR
Small-Business (50 or fewer emp.)
"PEO Implementation Process Made Easy"
4.5/5
What do you like best about ExtensisHR?

Extensis benefits plans were significantly better and cheaper than what we had with a previous PEO in most cases. We liked the many benefits they offered including things like pet insurance. They also have recruiting help should we need it though I have not yet used that service. The implementation process was relatively painless and the team was helpful in ensuring we had the support needed. They were very responsive and knowledgeable.The customer service team was quick to answer questions. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

At this point, there's not much to dislike about Extensis. A couple nitpicky things:the sales team at the beginning of the process didn't always have the right answers to my questions. An SOP to reference on how to do payroll would be helpful. Review collected by and hosted on G2.com.