# Best Assisted Living Software - Page 5

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Assisted living facilities require software solutions to manage the wellbeing, security, and satisfaction of their residents. Assisted living software is used to improve communication with residents and their families, as well as to increase the quality of the services delivered. It also helps assisted living facilities with personnel scheduling, resource allocation optimization, and to document the services provided. Assisted living software also ensures compliance with health care and safety regulations. Some solutions provide electronic health and medical record systems specifically designed for assisted living facilities.

For optimal business results, assisted living software needs to integrate with back office software like [accounting](https://www.g2.com/categories/accounting) or [CRM](https://www.g2.com/categories/crm). Integration with [electronic health records](https://www.g2.com/categories/ehr) solutions to import patient health data is also provided by most solutions.

To qualify for inclusion in the Assisted Living category, a product must:

- Assess the needs of each resident or resident groups (based on age, health situation, etc.)
- Create standard service plans and agreements which can be customized for each resident
- Track personnel availability and schedule care based on the needs of patients
- Provide reports and documents to track the quality of services delivered
- Deliver workflows to manage pre-admission and admission processes
- Include electronic health records functionality or integrate with EHR software
- Manage communications between caregivers and residents or their families






## How Many Assisted Living Software Products Does G2 Track?
**Total Products under this Category:** 136

### Category Stats (Jul 2026)
- **Average Rating**: 4.26/5 The average rating of products in this category, based on all submitted ratings

*Last updated: July 02, 2026*


## How Does G2 Rank Assisted Living Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 136+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Assisted Living Software Is Best for Your Use Case?

- **Leader:** [Therap Services](https://www.g2.com/products/therap-services/reviews)
- **Highest Performer:** [Carefeed](https://www.g2.com/products/carefeed/reviews)
- **Easiest to Use:** [Therap Services](https://www.g2.com/products/therap-services/reviews)
- **Top Trending:** [ECP](https://www.g2.com/products/ecp-ecp/reviews)
- **Best Free Software:** [ShiftCare](https://www.g2.com/products/shiftcare/reviews)


---

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=395&amp;secure%5Bchosen_at%5D=2026-07-02T21%3A53%3A16Z&amp;secure%5Bdisplayable_resource_id%5D=395&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=395&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=51600&amp;secure%5Bresource_id%5D=395&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fassisted-living&amp;secure%5Btoken%5D=3c73e53bf05759a74e2d905d0dce66244ed8d497a66cf2b88337006225da45ea&amp;secure%5Burl%5D=https%3A%2F%2Fwww.alorahealth.com&amp;secure%5Burl_type%5D=company_website)

---

## What Are the Top-Rated Assisted Living Software Products in 2026?
### 1. [Momentum RTLS in Motion](https://www.g2.com/products/momentum-rtls-in-motion/reviews)
RTLS In Motion is a smart nurse call system, that helps senior care campuses improve resident safety and improve the overall level of care.



**Who Is the Company Behind Momentum RTLS in Motion?**

- **Seller:** [Momentum Healthware](https://www.g2.com/sellers/momentum-healthware)
- **Year Founded:** 1995
- **HQ Location:** Winnipeg, CA
- **Twitter:** @momentumhealthw (7 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/momentum-healthware (36 employees on LinkedIn®)






### 2. [Mon Ami](https://www.g2.com/products/mon-ami/reviews)
Mon Ami is&amp;nbsp;a modern data system&amp;nbsp;designed specifically for Aging &amp; Disability agencies&amp;nbsp;- including Area Agencies on Aging, State Units on Disability &amp; Aging, and others&amp;nbsp;-&amp;nbsp;to manage services, clients, volunteers, &amp; more. The product supports case management, evidence-based program management, information &amp; referrals, provider management &amp; billing,&amp;nbsp;ombudsman, all while providing the insights and reporting necessary to demonstrate impact, make&amp;nbsp;data-driven decisions, and&amp;nbsp;advocate for funding.&amp;nbsp;



**Who Is the Company Behind Mon Ami?**

- **Seller:** [Mon Ami](https://www.g2.com/sellers/mon-ami)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/mon-ami/ (179 employees on LinkedIn®)






### 3. [MonarqRC RDS](https://www.g2.com/products/monarqrc-rds/reviews)
MonarqRC is a food service automation provider whose primary focus is on resident care communities and smaller regional/community hospitals. MonarqRC offers Resident Dining Solution (RDS), RDS Elite &amp; RDS Enterprise, foodservice solutions designed to make your dining services operation the best it can be - more efficient, less costly, and just plain easier to run.



**Who Is the Company Behind MonarqRC RDS?**

- **Seller:** [MonarqRC](https://www.g2.com/sellers/monarqrc)
- **Year Founded:** 2013
- **HQ Location:** West Hills, US
- **LinkedIn® Page:** https://www.linkedin.com/company/monarqrc/ (2 employees on LinkedIn®)






### 4. [Move-N Resident Care](https://www.g2.com/products/move-n-resident-care/reviews)
Move-N Resident Care is a clinical software for the assisted living community that helps you provide your residents with the care they need, allowing to manage assessments, custom care plans, and your staff.



**Who Is the Company Behind Move-N Resident Care?**

- **Seller:** [Move-N Software](https://www.g2.com/sellers/move-n-software)
- **Year Founded:** 1996
- **HQ Location:** Bedford, US
- **Twitter:** @MoveNSoftware (19 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/move-n-software (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Move-N Resident Care?

**"[MoveN review](https://www.g2.com/survey_responses/move-n-resident-care-review-809836)"**

**Rating:** 4.0/5.0 stars
*— Sarah T.*

[Read full review](https://www.g2.com/survey_responses/move-n-resident-care-review-809836)

---


#### What Are G2 Users Discussing About Move-N Resident Care?

- [What is Move-N Resident Care used for?](https://www.g2.com/discussions/what-is-move-n-resident-care-used-for)

### 5. [My Care Composer](https://www.g2.com/products/my-care-composer/reviews)
CoActiveSoft is operating software for home care agencies



**Who Is the Company Behind My Care Composer?**

- **Seller:** [Coactivesoft](https://www.g2.com/sellers/coactivesoft)
- **Year Founded:** 2015
- **HQ Location:** Seattle, US
- **LinkedIn® Page:** https://www.linkedin.com/company/coactivesoft/ (4 employees on LinkedIn®)






### 6. [MyEzCare](https://www.g2.com/products/myezcare-llc-myezcare/reviews)
myEZcare is a cloud-based, enterprise-grade healthcare software platform designed to streamline operations for home health, adult day health, residential assisted living, private duty nursing, telehealth, and senior care providers. Here’s a detailed overview: ⸻ 🌐 Company Overview • Founded in 2014, headquartered in Scottsdale, AZ, with offices in Los Angeles and Noida, India ￼. • Operates globally—in the U.S., Canada, Europe, and Australia—and serves agencies at various scales ￼. ⸻ 📦 Core Features &amp; Capabilities 1. All‑in‑One Platform • Unified modules for Electronic Health Records (EHR/EMR), Electronic Visit Verification (EVV), scheduling, billing &amp; claims, reporting, secure messaging, document and HR management, telehealth, and remote patient monitoring ￼. 2. Compliance &amp; Security • Fully HIPAA-compliant, with encryption, access controls, audit logs, and real-time compliance checks built in ￼ ￼ ￼. 3. EVV &amp; Field Tracking • GPS‑enabled EVV for caregivers to clock in/out, track visits, digitally record tasks during visits, ensuring Medicaid compliance ￼. 4. Telehealth &amp; Remote Monitoring • Supports secure video consultations, remote biometric data capture, consent workflows—ideal for rural or underserved patient care ￼. 5. Care Coordination &amp; Communication • Encrypted internal messaging connects caregivers, clinicians, and families. • Patient and family portals enable visibility into schedules, care plans, and securely shared documentation ￼. 6. Analytics &amp; Reporting • Customizable dashboards and reporting tools for KPIs like billing, productivity, patient outcomes, and denials processing ￼. ⸻ 🎯 Strategic Benefits • Operational Efficiency: Eliminates administrative silos by integrating scheduling, care delivery, billing, and communication in one platform ￼. • Cost and Risk Reduction: Up to 60% cost savings in administrative overhead and tighter compliance controls ￼ ￼. • Scalability: AI-driven automation in documentation, claims, and scheduling supports agencies of all sizes—from small practices to enterprise networks ￼. ⸻ 💬 Industry Recognition &amp; Reputation • Highly rated by independent reviewers—4.8/5 on Capterra and Software Advice—with top marks for ease of use, support, and value ￼. • Trusted partner for a wide range of care providers: home health, private duty, respite, senior living, and adult day care ￼. ⸻ ✅ Summary myEZcare offers an integrated, secure, and scalable solution for care-focused organizations that need to improve productivity, compliance, financial performance, and patient experience—all while reducing administrative burden. Whether it’s EVV, telehealth, billing automation, or analytics, it delivers a robust yet intuitive suite of tools to manage modern healthcare delivery.



**Who Is the Company Behind MyEzCare?**

- **Seller:** [MyEzCare](https://www.g2.com/sellers/myezcare-5577beda-4456-4625-9d7d-edd88a364bbd)
- **Year Founded:** 2014
- **HQ Location:** Scottsdale, US
- **LinkedIn® Page:** http://www.linkedin.com/company/myezcare (20 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of MyEzCare?

**"[Great software and easiness in use. Very user-friendly and easy to learn. Best homecare software](https://www.g2.com/survey_responses/myezcare-review-4826510)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital &amp; Health Care*

[Read full review](https://www.g2.com/survey_responses/myezcare-review-4826510)

---



### 7. [myResidentCare](https://www.g2.com/products/myresidentcare/reviews)
myResidentCare is for organizations that provide short and long term care in a staffed facility or campus. The diet module is a cloud based diet planning interface for dietitians, nutritionists and related nutrition professionals. Our easy to use software allows for the tracking of food allergies &amp; intolerances, preferences, texture, snack lists and diet aids. Easily updated and conveyed to your kitchen staff. The activity module allows you to setup &amp; schedule activities for your facility and add repeating schedules easily for each activity (monthly, weekly or one time events). Residents can be added to the scheduled dates and viewed in the list or calendar views



**Who Is the Company Behind myResidentCare?**

- **Seller:** [SMZ Solutions](https://www.g2.com/sellers/smz-solutions)
- **Year Founded:** 2013
- **HQ Location:** Nanaimo, CA
- **LinkedIn® Page:** http://www.linkedin.com/company/smz-solutions-inc (1 employees on LinkedIn®)






### 8. [Napier iLTC](https://www.g2.com/products/napier-iltc/reviews)
Comprehensive solutions for end-to-end management of clinical and administrative operations in residential, respite. Napier iLTC enables care providers to interface with government referral systems (where applicable) efficiently for greater operational, financial and clinical benefits as well as better planning visibility. Napier intermediate and long term care (iLTC) solution empower care providers to collaborate efficiently, manage clients effectively, and deliver personalized care using an all-in-one platform that is built on the cloud to meet the specific needs of the organization without additional IT overheads. It is an AI-enabled, cloud-based, multi-modal care solution. It is a scalable platform promoting integrated and comprehensive care. Napier iLTC designed to support the decision making needs of clinical, administrative, and operational functions of long-term care business types. Napier iLTC Solution is designed to meet the needs of different Long Term Care scenarios; - #1 DAY CARE - Capabilities for out-patient health and social support providers #2 HOME CARE - Functionalities for care providers that address the health needs of elderly or Post-discharge care at their own homes #3 RETIREMENT / MEDICAL VILLAGES - Functionalities for supporting the day-to-day operations and requirements of a resort type care facility #4 NURSING HOMES - Functionalities for nursing homes to manage care and services for elderly residents A complete solution for long term care facilities and home care; - #1 CARE COORDINATION - Better decision making and accurate care planning with assessments and progress reports #2 TELE-HEALTH &amp; MONITORING - Vitals measurement can be performed remotely using connected or manual measuring devices #3 SEAMLESS BUSINESS PROCESS - Completely configurable billing rules, care plans and associated reports #4 FACILITY SCHEDULING &amp; MANAGEMENT - Assigning &amp; scheduling facilities for long term care needs and alerts &amp; reminders for care activities &amp; critical needs #5 FAMILY MANAGEMENT - Family Portal enables resident’s family to view a snapshot of patient’s vitals, reports &amp; outstanding bills also allowing online payment #6 RESIDENT BILLING MANAGEMENT - Comprehensive census-management tools, designed for multiple occupancy units and care levels, provide reporting on rent roll, vacancy and availability



**Who Is the Company Behind Napier iLTC?**

- **Seller:** [Napier Healthcare Solutions](https://www.g2.com/sellers/napier-healthcare-solutions)
- **Year Founded:** 1996
- **HQ Location:** Singapore, SG
- **Twitter:** @napierhealthit (181 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1362722 (290 employees on LinkedIn®)






### 9. [Nourish](https://www.g2.com/products/nourish/reviews)
Nourish is a digital social care records platform, suitable for a wide variety of care and support types for services supporting less than 5 people up to services supporting more than 10,000 people. Nourish is trusted by over 3,500 care services within residential, nursing, learning disabilities, dementia, supported living and other care and support settings. The Nourish platform is flexible and configurable to retain what’s important and unique about your care service. With Nourish, care and support teams can plan, record and coordinate care via the desktop app and on the go using the mobile app. With powerful built-in features such as reporting and analytics, custom interactions and personalised timelines, everyone within the circle of care is continually informed, giving more time for face-to-face, person-centred care. Intuitive and easy to use, Nourish is designed with care teams in mind. Nourish empowers care and support services to deliver exceptional care outcomes. Nourish are proud to be an NHS Transformation Directorate Assured Supplier for the Digital Social Care Records (DSCR) programme. We partner with a multitude of integration partners that prioritise outcomes for the people you support in order to enhance the care you provide. Nourish has a suite of integration partners to choose from depending on the needs of your care service, giving you the autonomy to choose that partner that is most suited to you. By integrating other systems with Nourish, it acts as a central hub where all systems seamlessly communicate with each other, providing care teams with rich and up-to-date information at their fingertips. If you would like to find out more about digital care management visit www.nourishcare.co.uk, email caring@nourishcare.co.uk or call 023 8000 2288.



**Who Is the Company Behind Nourish?**

- **Seller:** [Nourish Care](https://www.g2.com/sellers/nourish-care)
- **Year Founded:** 2012
- **HQ Location:** Bournemouth, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/nourish-care-systems (229 employees on LinkedIn®)






### 10. [Octavia](https://www.g2.com/products/octavia/reviews)
Octavia is an AI plugin for your database or ATS that helps you find amazing candidates faster using your current data.



**Who Is the Company Behind Octavia?**

- **Seller:** [Octavia](https://www.g2.com/sellers/octavia)
- **HQ Location:** ESSEX, GB
- **Twitter:** @octaviasoftware (26 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/octavia-software-solutions-limited (2 employees on LinkedIn®)






### 11. [Oscar Senior](https://www.g2.com/products/oscar-senior/reviews)
Oscar Senior is a fully customizable Communication Platform that helps you cost effectively enhance and increase the services you provide while facilitating family connection and aging at home services for your clients’ well-being.



**Who Is the Company Behind Oscar Senior?**

- **Seller:** [Oscar Senior](https://www.g2.com/sellers/oscar-senior)
- **Year Founded:** 2017
- **HQ Location:** Cambridge, US
- **Twitter:** @oscar_tech (533 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/oscar-senior (6 employees on LinkedIn®)






### 12. [Pluss Communities](https://www.g2.com/products/pluss-communities/reviews)
The Pluss Communities platform delivers a fully customisable, branded app solution for seniors living, assisted living, retirement village and aged care organisations looking to centralise communication, community management, bookings and payments between staff, residents and their families.



**Who Is the Company Behind Pluss Communities?**

- **Seller:** [Pluss Communities](https://www.g2.com/sellers/pluss-communities)
- **Year Founded:** 2018
- **HQ Location:** Spring Hill, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/pluss-communities (6 employees on LinkedIn®)






### 13. [PredicAire](https://www.g2.com/products/predicaire/reviews)
PredicAire is the product of personal experiences – as family members, care service users, carers, and business owners. Our team harnessed this collective experience and wisdom to create the ultimate, affordable, user-friendly, and most comprehensive care management solution. In the heart of our journey lies a story of frustration and empathy, born from the challenges we&#39;ve witnessed in the care sector. PredicAire emerged as a response to the growing pressures in delivering holistic care and managing the environment in which care is given. Why use paper or fragmented software where customer data is scattered and too much time is spent changing between software? But it doesn’t have to be that way. PredicAire is a revolutionary step towards care management. Imagine having insights into residents&#39; health and well-being at your fingertips, helping you predict and prevent unnecessary outcomes. That&#39;s the power of PredicAire. With PredicAire, we&#39;ve designed all your care management tools and data on one easy-to-use, powerful platform. PredicAire serves various care sectors, from residential care and nursing homes to complex care, including learning disabilities and home care.



**Who Is the Company Behind PredicAire?**

- **Seller:** [Oasis AI Ltd](https://www.g2.com/sellers/oasis-ai-ltd)
- **Year Founded:** 2020
- **HQ Location:** Suffolk, GB
- **Twitter:** @PredicAire (153 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/predicaire/ (9 employees on LinkedIn®)






### 14. [Prefix Health](https://www.g2.com/products/prefix-health/reviews)
Prefix Health is cloud software workflow and analytics tool that makes Medicaid eligibility and Medicaid payment pending in Illinois less painful for Skilled Nursing Facilities.



**Who Is the Company Behind Prefix Health?**

- **Seller:** [Prefix Health](https://www.g2.com/sellers/prefix-health)
- **LinkedIn® Page:** https://www.linkedin.com/company/wix-com






### 15. [Primmo Residence](https://www.g2.com/products/primmo-residence/reviews)
PRIMMO ‘s Retirement Home Management software is a unique solution that allows you to manage your housing units with peace of mind. Fully integrated with all accounting systems, it is a leader in lease management software.



**Who Is the Company Behind Primmo Residence?**

- **Seller:** [Hopem](https://www.g2.com/sellers/hopem)
- **Year Founded:** 1997
- **HQ Location:** Quebec, Quebec
- **LinkedIn® Page:** https://www.linkedin.com/company/sirius-software (4 employees on LinkedIn®)






### 16. [QOLA](https://www.g2.com/products/qola/reviews)
QOLA is an assessment process to know and understand unique traits and requirements allowing to provide care and services that are tailored to the changing needs of that individual.



**Who Is the Company Behind QOLA?**

- **Seller:** [Q.O.L.A.](https://www.g2.com/sellers/q-o-l-a)
- **Year Founded:** 2012
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/qola-the-quality-of-life-approach/ (1 employees on LinkedIn®)






### 17. [RCFE Software](https://www.g2.com/products/rcfe-software/reviews)
RCFE Compliance Solutions is a web based to run your RCFE residential care facility for the elderly from anywhere. RCFE has tools to ensure you staff and Administrators can complete successful and compliant inspections.



**Who Is the Company Behind RCFE Software?**

- **Seller:** [RCFE Compliance Solutions](https://www.g2.com/sellers/rcfe-compliance-solutions)
- **HQ Location:** Napa, us
- **LinkedIn® Page:** http://www.linkedin.com/company/california-facility-emergency-and-disaster-module (2 employees on LinkedIn®)






### 18. [Referral Managment System](https://www.g2.com/products/referral-managment-system/reviews)
The web-based Referral Management System can improve marketing, build census, improve case mix, outmaneuver competitors, and increase revenue.



**Who Is the Company Behind Referral Managment System?**

- **Seller:** [Patient Placement Systems](https://www.g2.com/sellers/patient-placement-systems)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 19. [Sage](https://www.g2.com/products/sage-sage/reviews)
Senior living’s first next-generation operation management system, Sage empowers care teams to provide the best support for residents. We make caregivers’ jobs easier and improve community outcomes.



**Who Is the Company Behind Sage?**

- **Seller:** [Sage](https://www.g2.com/sellers/sage-1d6b3e2c-e207-4a44-9e1f-85dc4f7265c0)
- **Year Founded:** 2020
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/hellosage (86 employees on LinkedIn®)






### 20. [Scheme Software](https://www.g2.com/products/scheme-software/reviews)
Scheme Software offers a state of the art computer system for the Adult Day Care Provider. All functions and operations are menu-driven, versatile, user-friendly and feature on-line help information.



**Who Is the Company Behind Scheme Software?**

- **Seller:** [Schemesoftware](https://www.g2.com/sellers/schemesoftware)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 21. [Seelver](https://www.g2.com/products/seelver/reviews)
Sofware for Elderly Care houses management. You can manage CRM / Quality / and the social life.



**Who Is the Company Behind Seelver?**

- **Seller:** [Seelver](https://www.g2.com/sellers/seelver)
- **HQ Location:** Croissy-Beaubourg, FR
- **Twitter:** @Seelver_france (2 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/seelver (1 employees on LinkedIn®)






### 22. [Sensi.Ai](https://www.g2.com/products/sensi-ai-sensi-ai/reviews)
Sensi.AI is an innovative AI-driven platform designed to enhance the quality of home care for seniors by providing continuous, real-time monitoring and analysis of their well-being. Utilizing advanced audio technology, Sensi.AI offers a comprehensive understanding of a senior&#39;s physical, emotional, and cognitive needs, enabling caregivers to detect, predict, and prevent potential health issues before they escalate. This proactive approach ensures that seniors can age safely in the comfort of their own homes, while providing peace of mind to their families.



**Who Is the Company Behind Sensi.Ai?**

- **Seller:** [Sensi.Ai](https://www.g2.com/sellers/sensi-ai-f4196987-1c73-4824-a4c2-930886e825f2)
- **Year Founded:** 2019
- **HQ Location:** Austin, US
- **LinkedIn® Page:** https://www.linkedin.com/company/sensi-ai (102 employees on LinkedIn®)






### 23. [Sentrics](https://www.g2.com/products/sentrics/reviews)
SENTRICS. REVOLUTIONIZING THE FUTURE OF SENIOR LIVING AND ACUTE CARE. Sentrics delivers the only fully integrated suite of data-driven platforms that provide the insights and control to transform care from reactive to predictive. Senior living operators have a 360-degree view of a resident’s physical, medical, social, and behavioral status to help anticipate needs and prevent adverse events. Hospitals leverage an interactive smart room to provide patient control, promote two-way communication and drive clinical efficiency. The result? Improved outcomes. Reduced risk. Better experience.



**Who Is the Company Behind Sentrics?**

- **Seller:** [Sentrics](https://www.g2.com/sellers/sentrics)
- **Year Founded:** 2018
- **HQ Location:** Ormond Beach, US
- **LinkedIn® Page:** https://www.linkedin.com/company/sentrics360 (125 employees on LinkedIn®)






### 24. [SETWorks](https://www.g2.com/products/setworks/reviews)
SETWorks is a leading Electronic Health Record (EHR) and case management platform built specifically for organizations that support people with disabilities. SETWorks unifies service delivery, documentation, billing, and reporting in one secure, cloud-based system. Core functionality includes customizable workflows, real-time data tracking, goal and outcome management, electronic visit verification (EVV), and powerful analytics that help agencies make data-informed decisions. With SETWorks AI, agencies can further streamline operations by improving accuracy, reducing administrative effort, and ensuring compliance across every level of the organization. These intelligent tools help staff save time and focus more on the people they serve, rather than paperwork. Headquartered in Kansas City, Missouri, our entire team is U.S.-based, offering responsive, knowledgeable support and a deep understanding of the complex requirements faced by disability service agencies. What makes us different: SETWorks is purpose-built for disability service providers — not retrofitted from other industries. This specialization allows us to meet the unique compliance, billing, and reporting needs of organizations providing over 8K unique service lines across the U.S.. SETWorks empowers agencies to simplify documentation, strengthen data integrity, and enhance compliance while enabling data-driven decision-making. With the addition of SETWorks AI, providers gain even greater efficiency and consistency across workflows, freeing staff to focus on delivering person-centered, impactful services. Our HIPAA-compliant platform, supported entirely by a U.S.-based team, combines innovation, reliability, and deep industry expertise — helping organizations deliver better outcomes for the people they support.



**Who Is the Company Behind SETWorks?**

- **Seller:** [SETWorks](https://www.g2.com/sellers/setworks)
- **HQ Location:** North Kansas City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/set-works/ (46 employees on LinkedIn®)






### 25. [Silverwise](https://www.g2.com/products/silverwise/reviews)
Run a smarter, more efficient care home. Integrate digital diaries, in-house calendars, and inventory management into one system, designed to simplify daily tasks and elevate care standards.



**Who Is the Company Behind Silverwise?**

- **Seller:** [Lever Design OÜ](https://www.g2.com/sellers/lever-design-ou)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (3 employees on LinkedIn®)







## What Is Assisted Living Software?

[Ambulatory Software](https://www.g2.com/categories/ambulatory)

## What Software Categories Are Similar to Assisted Living Software?

- [EHR Software](https://www.g2.com/categories/ehr)
- [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management)


---

## How Do You Choose the Right Assisted Living Software?

### What You Should Know About Assisted Living Software

### What is Assisted Living Software?

Assisted living software manages resident care and facility operations, automating processes, coordinating and managing care, and reducing waste and unnecessary expenditures. Assisted living solutions are comprehensive management systems that are made up of any of the following features: facility management, EHR, eMAR, patient medical records management, and facility marketing. The software, at its core, helps your facility manage the well-being, security, and satisfaction of your residents. Additionally, many solutions support interoperability and connecting the assisted living facility with a network of health care providers and partners. The benefits of such a connection include the facilitation of smoother transitions of care and the ability for caregivers to respond quickly to changes in care plans. With an assisted living solution, you can also leverage the overall health care community and network and mediate potential risk in your residents.

Assisted living software enables the improvement of the kind and quality of services provided by the facility to residents. Assisted living facilities—also referred to as long-term care, senior living, hospice, nursing home, or CCRC—are, after all, made up of residents who now expect a high quality of life along with ancillary care services rendered. Assisted living software generates data on patients, care plans, resource allocation, and referral trends. Assisted living facilities can leverage such data to track and report on decision-making factors to identify which initiatives are producing desired results.

Key Benefits of Assisted Living Software

- Automates repetitive and manual tasks that detract from providing optimal delivery of care
- Streamlines staff scheduling, resource allocation, and communication with both first-party care providers and residents and residents’ families
- Provides insight into the performance and profitability of an assisted living facility
- Improves resident satisfaction

### Why Use Assisted Living Software?

Aside from the above-mentioned facility management features and the convenience that automation brings to any health care organization, there are additional benefits that the software can bring to your facility:

**Improve quality of care —** Assisted living software automates manual tasks and streamlines daily workflows. By doing so, the software simplifies the management process of maintaining the assisted living facility, allowing caregivers to focus on delivering care and reducing chances of burnout.

**Ensure operational efficiency —** Assisted living software generates reports on occupancy, resident rosters, census, costs and finances, and medication management. The software minimizes duplicate work, streamlines communication between medical professionals, and keeps track of all activities happening within the facility. Visibility across the entire organization enables and increases efficiency.

**Improving accuracy —** Assisted living software improves accuracy in areas such as medication dispensing, data collection, audit preparation, regulatory compliance, remote care monitoring, referral tracking, and resident incident monitoring. With assisted living software, caregivers and facility operators can automate the notation and organization of clinical documentation, better coordinate the exchange of data between primary care and ancillary care, and ensure transparency of all activities within an assisted living facility.

### Who Uses Assisted Living Software?

Assisted living software is designed to be used by managers, operators, and staff of assisted living facilities.

**Facility owners, administrators, managers, and directors —** These are the people who help run an assisted living facility. They can be front staff, head of marketing and communications, or director of operations. They do not have to be skilled nurses to make sure that the operational aspects of an assisted living facility run smoothly.

**Nursing staff, both internal and outsourced caregivers —** These are skilled nurses and health care professionals who provide custodial and clinical care to the residents of an assisted living facility. Having access to even simple information like census of facility can help schedule the number of staff available as well as coordinate shifts to accommodate the needs of the residents.

**Nutritionists, dieticians, activity coordinators —** These are professionals who are equipped to create and dispense meals plans or coordinate recreational activities that will engage residents. They must have access to patient records to ensure that they do not prescribe a meal plan or physical activity that will compromise the resident.

**Pharmacists and medication-dispensing professionals —** Many assisted living facilities have a direct line or some sort of network connection with pharmacies. This helps with accurate medication dispensing and adherence. A unified patient records database helps reduce any medication discrepancies.

**Nurses, doctors, physicians, and other medical professionals that have referred the resident to the facility —** Assisted living facilities do not exist in a vacuum. They depend on referrals from hospitals to maintain the minimum number of residents in the facility as well as confirm whether a certain facility is more appropriate than another for an incoming resident.

### Kinds of Assisted Living Software

The different kinds of assisted living software aligns with the different kinds of assisted living communities that exist:

**Assisted living—** Assisted living communities provide housing and social opportunities for the aging community, as well as basic health services. However, because assisted living health services are not provided by skilled nursing caregivers, assisted living solutions should offer a staffing, scheduling, or caregiver outsourcing module that helps coordinate services rendered with the resident’s schedule.

**Senior living —** Senior living homes, also referred to as independent senior living, provide housing, transportation, and recreational activities for the aging population, but health care services are not necessarily offered. Managers and operators of senior living communities should look for solutions that help maintain the community, encourage communication between residents and operators, and offer functionality like meal planning, activity, and care planning.

**Skilled nursing —** Skilled care can only be dispensed by a nurse or medical professional that has a license to practice medicine. For example, the care that a non-skilled caretaker can provide is limited to daily living activities like bathing, dressing, and eating. Skilled nursing software, then, must have a validating or credentialing module that helps assisted living facilities verify the abilities of the nurse prior to hiring them.

**Continued care retirement communities (CCRC) —** CCRC provide housing to a variety of seniors, offering a continuum of care that can benefit both residents with declining health and residents that want to retire to an active, social community that offers health care services. Assisted living solutions that cater toward CCRC must have a robust resident care and documentation module to help operators and caregivers keep tabs on the progress of their residents.

**Hospice —** Hospice care manages the care of terminally ill patients, so assisted living solutions tailored to hospice must have strong data sharing capabilities to better streamline interoperability and exchange of patient data between hospital and hospice.

### Assisted Living Software Features

Assisted living software varies in comprehensiveness. Some are complete management systems, some focus on streamlining front-office responsibilities, some coordinate nutrition and recreation activities for assisted living facilities, and some integrate with or offer insurance claims management functionality to simplify billing and accounting. The following features typically appear in any type of assisted living software.

**Resident care management —** Automates the creation of service plans, captures and documents delivered care and services, and schedules and analyzes resident assessments. This allows care managers to accurately assess resident needs.

**Staff management —** Centralizes staff records, manages the hiring and verifying of prospective caregivers, automates scheduling staff shifts, and facilitates eased communication between managers and staff.

**Clinical communication and collaboration —** Facilitates the immediate exchange and transmission of care summaries, referrals, discharge notifications, lab results, and other relevant data between care teams and health care facilities.

**Financial management —** Monitors budgeting and expenses, payables, and census and occupancy information. Generates reports on financial operations, equipping facilities with actionable insights.

#### Additional Assisted Living Features

**Resident contact management —** Maintains a database of resident profiles and contact details. Enables documentation of any incidents, behaviors, or events that may befall residents. Helps facility managers and care staff get a snapshot of each resident.

**eMAR integration —** Solutions that integrate with electronic medical administration records (eMAR) help the handling and monitoring of dispensing medication to residents.

**Patient engagement —** Provides either a portal for patient families to get updates about the resident or provides interactive patient care (IPC) tools that help residents interact with their caregivers in a modern way.

### Trends Related to Assisted Living Software

**Increased automation —** Automation of manual tasks is a clear benefit of using assisted living software, but what if every single process and workflow was automated? The ultimate goal is to optimize the assisted living facility (with the added benefit of relieving caregivers from unnecessary stress and busywork). Once every task is automated, then the facility can reap the benefits of collecting and tracking data, as well as increasing their ability to provide the best care possible.

**Sophisticated diets —** Stereotypical hospital food won’t cut it at assisted living communities. More software has emerged to facilitate meal planning; promote coordination between nutritionists, dieticians, and caregivers; and cater to all potential diets. Assisted living software that either seamlessly integrates with such software or provides an add-on module will succeed in these dietary efforts.

**Medical devices —** Medical devices are a natural extension of both medical technology as well as consumers’ penchant for body sensors and trackers. Medical devices will become more and more integrated into the lives of seniors. Facilities should be prepared to leverage the information that can be pulled from these devices, as well as outfit their facilities to ensure they’re optimally primed to support these devices.

**Rise in qualified health care professionals —** More people are entering assisted living communities and more people are pursuing careers in the medical field. Both require deft staffing and human resource management and put pressure on facilities to reduce staff turnover. In turn, there’s a growing need for software that streamlines the recruiting, hiring, and onboarding processes for medical professionals, as well as software that can effectively automate tedious tasks. Why waste the precious hours of professionals who are becoming part of a dwindling pool?

**Mobile access —** Every industry is experiencing the benefits and need of either supporting the mobile version of solutions or simplifying mobile data entry. Not all assisted living industry professionals are tethered to their desktop, and consumers are already familiar with leveraging mobile applications. Mobile health apps that help report on residents, provide facility maintenance requests, and record facility activities will only help with the increased adoption of the tool.

**Data analytics —** Any kind of business can benefit from a software’s ability to collect, store, and analyze data or intelligence. For assisted living communities, they can leverage software to gain data and insight that will ultimately help operators provide enhanced services, automated workflows, ideal offerings to residents, and a healthy work/life balance for caregivers.

### Potential Issues with Assisted Living Software

**Resident expectations —** The expectations of senior citizens are changing. They’re becoming more tech savvy and social and refusing to sacrifice the lifestyle they had been accustomed to prior to entering the assisted living community. If your current programming, services, and technology are unable to keep up with resident expectations and needs, then your facility will lose money, no matter what kind of solution you attempt to deploy. Make sure that the assisted living software you end up choosing can help you collect and address complaints, issues, and lines of communication.

**Employee use —** If the product is difficult, confusing, or time-consuming to use, your assisted living staff will be less motivated to move from your current system to a new, automated one that requires training and onboarding. Carefully consider whether you’re choosing a solution that truly fits your needs or whether it’s full of unnecessary functionality. Then consider what extra resources and support you will need for easier implementation and adoption of the tool by all of your employees.

**Data breach —** While assisted living software digitizes and centralizes patient and facility data, it opens up the risk for potential data breaches. Whether the software is hosted in the cloud or on premise, it can still create a security vulnerability for any unauthorized access from the community. Make sure that your facility is equipped to handle security risks.

### Software and Services Related to Assisted Living Software

No matter how comprehensive an assisted living solution is, good ones will need to communicate with other systems to support operations.

[**Ancillary care providers —**](https://www.g2.com/categories/ancillary-care)Ancillary care providers ease the staffing requirements and operations of non-primary care practices by promoting information exchange and supporting workforce management needs of outpatient and physician services. With the network that ancillary care providers leverage, assisted living communities can minimize gaps in communication.

[**Patient case management**](https://www.g2.com/categories/patient-case-management) **—** Patient case management software coordinates care across hospitals, practices, and ancillary care clinics. Assisted living facilities are ancillary care clinics, meaning they are a health care service that supports the work and care delivery of the primary care physician. Assisted living facilities depend on referrals and data from hospitals for the nurses and caregivers to properly take care of the population within the facility. With patient case management software, all clinical documentation and patient health data is centralized and effectively communicated.

[**Clinical communication and collaboration**](https://www.g2.com/categories/clinical-communication-and-collaboration) **—** While assisted living operators will benefit from a clinical communication and collaboration tool to streamline internal communication, much of the coordination will happen between primary care practices and the ancillary assisted living facility. Still, tools are needed to ensure secure messaging as well as activity and medication coordination.

[**Clinical documentation**](https://www.g2.com/categories/clinical-documentation) **—** Charting and accurate documentation of services are necessary responsibilities of assisted living caregivers. Clinical documentation software automates the generation and management of necessary medical documents and forms. Clinical documentation solutions also promote paperless offices, which is beneficial for assisted living facilities’ efforts for centralized information.




