# Best Assisted Living Software - Page 2

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Assisted living facilities require software solutions to manage the wellbeing, security, and satisfaction of their residents. Assisted living software is used to improve communication with residents and their families, as well as to increase the quality of the services delivered. It also helps assisted living facilities with personnel scheduling, resource allocation optimization, and to document the services provided. Assisted living software also ensures compliance with health care and safety regulations. Some solutions provide electronic health and medical record systems specifically designed for assisted living facilities.

For optimal business results, assisted living software needs to integrate with back office software like [accounting](https://www.g2.com/categories/accounting) or [CRM](https://www.g2.com/categories/crm). Integration with [electronic health records](https://www.g2.com/categories/ehr) solutions to import patient health data is also provided by most solutions.

To qualify for inclusion in the Assisted Living category, a product must:

- Assess the needs of each resident or resident groups (based on age, health situation, etc.)
- Create standard service plans and agreements which can be customized for each resident
- Track personnel availability and schedule care based on the needs of patients
- Provide reports and documents to track the quality of services delivered
- Deliver workflows to manage pre-admission and admission processes
- Include electronic health records functionality or integrate with EHR software
- Manage communications between caregivers and residents or their families






## How Many Assisted Living Software Products Does G2 Track?
**Total Products under this Category:** 136

### Category Stats (Jul 2026)
- **Average Rating**: 4.26/5 The average rating of products in this category, based on all submitted ratings

*Last updated: July 01, 2026*


## How Does G2 Rank Assisted Living Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 136+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Assisted Living Software Is Best for Your Use Case?

- **Leader:** [Therap Services](https://www.g2.com/products/therap-services/reviews)
- **Highest Performer:** [Carefeed](https://www.g2.com/products/carefeed/reviews)
- **Easiest to Use:** [Therap Services](https://www.g2.com/products/therap-services/reviews)
- **Top Trending:** [ECP](https://www.g2.com/products/ecp-ecp/reviews)
- **Best Free Software:** [ShiftCare](https://www.g2.com/products/shiftcare/reviews)


---

**Sponsored**

### StoriiCare

StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=395&secure%5Bdisplayable_resource_id%5D=395&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=395&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53002&secure%5Bresource_id%5D=395&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fassisted-living&secure%5Btoken%5D=37505bd135f6ca5c5cbd9e37f252168793552feec67ec52d30675c954e9e7c8a&secure%5Burl%5D=https%3A%2F%2Fstoriicare.com%2Fdemo&secure%5Burl_type%5D=book_demo)

---

## What Are the Top-Rated Assisted Living Software Products in 2026?
### 1. [WelcomeHome](https://www.g2.com/products/welcomehome/reviews)
WelcomeHome is a customer relationship management (CRM platform specifically designed for the senior living and home care industries. It streamlines operations by integrating multi-channel communications, sales tracking, and referral management into a centralized system. With an intuitive user interface and customizable workflows, WelcomeHome empowers sales teams to enhance occupancy rates and operational efficiency. The platform offers features such as detailed lead tracking, real-time reporting dashboards, mobile access, and seamless integrations with marketing and communication tools. By automating routine tasks and providing AI-driven insights, WelcomeHome allows staff to focus on building meaningful relationships with seniors, their families, and referrers. Key Features and Functionality: - One-Touch Communication: Facilitates emails, calls, and texts directly within the CRM, enhancing communication efficiency. - Prospect Management: Enables strategic identification, tracking, and nurturing of prospect workflows to optimize lead conversion. - Referrer Management: Allows tracking, optimization, and management of business referrals to expand outreach and partnerships. - Intuitive Reporting: Provides clear and compelling reports to identify key challenges and opportunities, aiding in informed decision-making. - Built-in Automations and AI Features: Automates routine tasks and offers AI-driven insights to improve productivity and efficiency. - Seamless Integrations: Integrates with key systems, including Microsoft Outlook, PointClickCare, and Zapier, ensuring smooth data flow across platforms. - Mobile Access: Offers Android and iOS mobile applications, allowing employees to manage activities remotely. Primary Value and Solutions Provided: WelcomeHome addresses the unique challenges faced by senior living and home care providers by offering a CRM tailored to their specific needs. By automating routine tasks, providing AI-driven insights, and facilitating seamless communication, the platform reduces administrative burdens. This enables staff to dedicate more time to delivering exceptional care and building relationships with clients and their families. The intuitive design and customizable workflows ensure high user adoption rates, leading to increased occupancy and improved operational efficiency. With robust reporting and analytics, organizations can make data-driven decisions to enhance their services and achieve business goals.


**Average Rating:** 5.0/5.0
**Total Reviews:** 3
**How Do G2 Users Rate WelcomeHome?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind WelcomeHome?**

- **Seller:** [WelcomeHome Software](https://www.g2.com/sellers/welcomehome-software)
- **Year Founded:** 2017
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** https://www.linkedin.com/company/welcome-home-software (79 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 33% Enterprise, 33% Mid-Market



#### What Are Recent G2 Reviews of WelcomeHome?

**"[The Best CRM Solution for Senior Living Operations](https://www.g2.com/survey_responses/welcomehome-review-11949262)"**

**Rating:** 5.0/5.0 stars
*— Saul D.*

[Read full review](https://www.g2.com/survey_responses/welcomehome-review-11949262)

---

**"[WelcomeHome: Intuitive, Reliable Platform That Keeps Senior Living Teams Organized](https://www.g2.com/survey_responses/welcomehome-review-12949933)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Real Estate*

[Read full review](https://www.g2.com/survey_responses/welcomehome-review-12949933)

---



### 2. [Aaniie Care](https://www.g2.com/products/aaniie-care/reviews)
Aaniie Care, formerly Smartcare Software, is a leading workforce management and point-of-care platform designed for home care agencies and senior living organizations that provide home care services. Built to streamline operations while supporting high-quality, personalized care, Aaniie Care is the fastest-growing platform in the home care software space, offering agencies a single, centralized solution to manage all aspects of care delivery — including Electronic Visit Verification (EVV). The platform combines scheduling, billing, payroll, payment processing, hiring, caregiver engagement, rewards programs, EVV, and mobile access for caregivers into a single, easy-to-use system. With embedded tools such as an Applicant Tracking System (ATS) and Customer Relationship Management (CRM), Aaniie Care provides a seamless workflow that helps agencies optimize hiring and staff management and reduce administrative burdens. EVV is built directly into caregiver workflows, and real-time analytics and performance dashboards give agencies actionable insights into operations, caregiver performance, and client satisfaction. Everything you need to deliver efficient, effective care is all-in-Aaniie. Aaniie Care stands out by improving both agency operations and caregiver engagement. Its included mobile app, with support for EVV-enabled visits, embedded caregiver rewards program, and comprehensive workforce management features foster stronger caregiver retention and higher-quality care, ultimately enhancing client satisfaction and overall outcomes so you can stay ahead in an increasingly competitive market.


**Average Rating:** 4.6/5.0
**Total Reviews:** 60
**How Do G2 Users Rate Aaniie Care?**

- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Aaniie Care?**

- **Seller:** [Aaniie](https://www.g2.com/sellers/aaniie)
- **Company Website:** https://aaniie.com/
- **Year Founded:** 2017
- **HQ Location:** Eau Claire, US
- **LinkedIn® Page:** https://www.linkedin.com/company/aaniie/ (37 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 60% Small-Business, 37% Mid-Market



#### What Are Recent G2 Reviews of Aaniie Care?

**"[Intuitive Scheduling and Comprehensive Client & Associate Profiles](https://www.g2.com/survey_responses/aaniie-care-review-12695003)"**

**Rating:** 4.5/5.0 stars
*— Bill K.*

[Read full review](https://www.g2.com/survey_responses/aaniie-care-review-12695003)

---

**"[A robust but complex system](https://www.g2.com/survey_responses/aaniie-care-review-10782895)"**

**Rating:** 4.5/5.0 stars
*— tbranson@twinlakescomm.org B.*

[Read full review](https://www.g2.com/survey_responses/aaniie-care-review-10782895)

---


#### What Are G2 Users Discussing About Aaniie Care?

- [How much is SMARTcare cost?](https://www.g2.com/discussions/smartcare-software-how-much-is-smartcare-cost) - 1 comment
- [How much is SMARTcare cost?](https://www.g2.com/discussions/how-much-is-smartcare-cost)
- [What is Smartcare app?](https://www.g2.com/discussions/what-is-smartcare-app)
- [What is smart care system?](https://www.g2.com/discussions/what-is-smart-care-system)
- [What is SMARTcare suite 2021?](https://www.g2.com/discussions/what-is-smartcare-suite-2021)

### 3. [AHT Care Management](https://www.g2.com/products/aht-care-management/reviews)
American HealthTech provides post-acute care clinical and financial for the long term care industry. The clinical and financial is designed for nursing homes, skilled nursing facilities (SNF's), assisted living facilities (ALF's) and is appropriate for the independent nursing facility or the multi-facility chain.


**Average Rating:** 3.8/5.0
**Total Reviews:** 2
**How Do G2 Users Rate AHT Care Management?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind AHT Care Management?**

- **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare)
- **Year Founded:** 2000
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @PointClickCare (4,117 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/50625/ (2,301 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of AHT Care Management?

**"[Super easy to use](https://www.g2.com/survey_responses/aht-care-management-review-584712)"**

**Rating:** 5.0/5.0 stars
*— Kelsey H.*

[Read full review](https://www.g2.com/survey_responses/aht-care-management-review-584712)

---


#### What Are G2 Users Discussing About AHT Care Management?

- [What is AHT Care Management used for?](https://www.g2.com/discussions/what-is-aht-care-management-used-for)

### 4. [LincDoc](https://www.g2.com/products/lincdoc/reviews)
LincDocs eForms engage users with formatting assistance, contextual field presentation and intuitive navigation.


**Average Rating:** 4.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate LincDoc?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind LincDoc?**

- **Seller:** [LincWare](https://www.g2.com/sellers/lincware)
- **Year Founded:** 2007
- **HQ Location:** East Rochester, US
- **Twitter:** @lincware (445 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lincware/ (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of LincDoc?

**"[Save paper and make your data collection easier](https://www.g2.com/survey_responses/lincdoc-review-7096129)"**

**Rating:** 5.0/5.0 stars
*— Anju S.*

[Read full review](https://www.g2.com/survey_responses/lincdoc-review-7096129)

---


#### What Are G2 Users Discussing About LincDoc?

- [What is LincDoc used for?](https://www.g2.com/discussions/what-is-lincdoc-used-for)

### 5. [MySeniorCenter](https://www.g2.com/products/myseniorcenter/reviews)
MySeniorCenter is a complete Senior Center using the latest technology that provides full integration into State Reporting.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate MySeniorCenter?**

- **Quality of Support:** 6.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind MySeniorCenter?**

- **Seller:** [Xavus Solutions](https://www.g2.com/sellers/xavus-solutions)
- **HQ Location:** Sherborn, MA
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Small-Business, 50% Mid-Market



#### What Are Recent G2 Reviews of MySeniorCenter?

**"[Outstanding member management program and much..much..more!](https://www.g2.com/survey_responses/myseniorcenter-review-6808949)"**

**Rating:** 5.0/5.0 stars
*— Bonnie M.*

[Read full review](https://www.g2.com/survey_responses/myseniorcenter-review-6808949)

---

**"[Quick and easy charting](https://www.g2.com/survey_responses/myseniorcenter-review-3752362)"**

**Rating:** 5.0/5.0 stars
*— Daniella B.*

[Read full review](https://www.g2.com/survey_responses/myseniorcenter-review-3752362)

---


#### What Are G2 Users Discussing About MySeniorCenter?

- [What is MySeniorCenter used for?](https://www.g2.com/discussions/what-is-myseniorcenter-used-for)

### 6. [Occupancy Advantage](https://www.g2.com/products/occupancy-advantage/reviews)
Ingenious Sales, Marketing, CRM, & Follow Up Automation Solutions For Senior Living, Assisted Living & Treatment Facilities


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Occupancy Advantage?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Occupancy Advantage?**

- **Seller:** [Occupancy Advantage](https://www.g2.com/sellers/occupancy-advantage)
- **Year Founded:** 1994
- **HQ Location:** Fort Myers, US
- **LinkedIn® Page:** https://www.linkedin.com/company/3845178 (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of Occupancy Advantage?

**"[Does what we need it to.](https://www.g2.com/survey_responses/occupancy-advantage-review-212794)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/occupancy-advantage-review-212794)

---

**"[Easiest Sales, Marketing and CRM to use](https://www.g2.com/survey_responses/occupancy-advantage-review-237349)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/occupancy-advantage-review-237349)

---


#### What Are G2 Users Discussing About Occupancy Advantage?

- [What is Occupancy Advantage used for?](https://www.g2.com/discussions/what-is-occupancy-advantage-used-for)

### 7. [OmegaCare](https://www.g2.com/products/omegacare/reviews)
LTPAC Systems is a web-based for Skilled Nursing Facilities, Assisted Living Facilities and Residential Care Facilities.


**Average Rating:** 4.3/5.0
**Total Reviews:** 3
**How Do G2 Users Rate OmegaCare?**

- **Quality of Support:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind OmegaCare?**

- **Seller:** [OmegaCare](https://www.g2.com/sellers/omegacare)
- **Year Founded:** 1982
- **HQ Location:** Hydro, US
- **LinkedIn® Page:** https://www.linkedin.com/company/omegacare (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business, 33% Enterprise



#### What Are Recent G2 Reviews of OmegaCare?

**"[Omegacare](https://www.g2.com/survey_responses/omegacare-review-3056229)"**

**Rating:** 4.5/5.0 stars
*— Joshua M.*

[Read full review](https://www.g2.com/survey_responses/omegacare-review-3056229)

---

**"[All in one medical app](https://www.g2.com/survey_responses/omegacare-review-7176811)"**

**Rating:** 4.0/5.0 stars
*— Kumar G.*

[Read full review](https://www.g2.com/survey_responses/omegacare-review-7176811)

---


#### What Are G2 Users Discussing About OmegaCare?

- [What is OmegaCare used for?](https://www.g2.com/discussions/what-is-omegacare-used-for)

### 8. [SimpleConnect (formerly SimpleMDS)](https://www.g2.com/products/simpleconnect-formerly-simplemds/reviews)
SimpleConnect (previously known as SimpleMDS) is the transmission solution for long-term care. SimpleConnect takes the messy manual complexities of MDS transmission and tracking out of your workflow, allowing you to focus on quality care.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate SimpleConnect (formerly SimpleMDS)?**

- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind SimpleConnect (formerly SimpleMDS)?**

- **Seller:** [SimpleLTC](https://www.g2.com/sellers/simpleltc)
- **Year Founded:** 2003
- **HQ Location:** Overland Park, US
- **Twitter:** @simpleltc (348 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/simpleltc (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Small-Business



#### What Are Recent G2 Reviews of SimpleConnect (formerly SimpleMDS)?

**"[Information at your fingertips](https://www.g2.com/survey_responses/simpleconnect-formerly-simplemds-review-3497726)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/simpleconnect-formerly-simplemds-review-3497726)

---

**"[An Intuitive Platform](https://www.g2.com/survey_responses/simpleconnect-formerly-simplemds-review-6910879)"**

**Rating:** 5.0/5.0 stars
*— Kenji P.*

[Read full review](https://www.g2.com/survey_responses/simpleconnect-formerly-simplemds-review-6910879)

---


#### What Are G2 Users Discussing About SimpleConnect (formerly SimpleMDS)?

- [What is SimpleConnect (formerly SimpleMDS) used for?](https://www.g2.com/discussions/what-is-simpleconnect-formerly-simplemds-used-for)

### 9. [WellSky Human Services](https://www.g2.com/products/wellsky-human-services/reviews)
This SaaS solution is built specifically for long-term services and supports programs.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind WellSky Human Services?**

- **Seller:** [WellSky](https://www.g2.com/sellers/wellsky)
- **Year Founded:** 1980
- **HQ Location:** Overland Park, Kansas
- **Twitter:** @WellSkyHealth (1,015 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wellsky (2,491 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Mid-Market



#### What Are Recent G2 Reviews of WellSky Human Services?

**"[LTSS User](https://www.g2.com/survey_responses/wellsky-human-services-review-2021064)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Individual & Family Services*

[Read full review](https://www.g2.com/survey_responses/wellsky-human-services-review-2021064)

---

**"[Review for Harmony Suite software](https://www.g2.com/survey_responses/wellsky-human-services-review-1603748)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/wellsky-human-services-review-1603748)

---


#### What Are G2 Users Discussing About WellSky Human Services?

- [What is Harmony LTSS Software used for?](https://www.g2.com/discussions/what-is-harmony-ltss-software-used-for)

### 10. [ActivityPro](https://www.g2.com/products/activitypro/reviews)
ActivityPro offers a range of recreation software solutions to meet the unique requirements of your long term care home, retirement residence, rehab center, or day program.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind ActivityPro?**

- **Seller:** [ActivityPro](https://www.g2.com/sellers/activitypro)
- **Year Founded:** 2008
- **HQ Location:** Whitby, CA
- **Twitter:** @activitypro (66 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/activitypro/ (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of ActivityPro?

**"[ActivityPro Importance in this pandemic recovery](https://www.g2.com/survey_responses/activitypro-review-5054018)"**

**Rating:** 4.5/5.0 stars
*— Sunil R.*

[Read full review](https://www.g2.com/survey_responses/activitypro-review-5054018)

---


#### What Are G2 Users Discussing About ActivityPro?

- [What is ActivityPro used for?](https://www.g2.com/discussions/what-is-activitypro-used-for)

### 11. [Admit+](https://www.g2.com/products/admit/reviews)
Admit+ is a digital resident admissions and management platform with ADDs (analytics, decisioning, documents and signatures) for Skilled Nursing and Senior Living.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Admit+?**

- **Seller:** [LincWare](https://www.g2.com/sellers/lincware)
- **Year Founded:** 2007
- **HQ Location:** East Rochester, US
- **Twitter:** @lincware (445 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lincware/ (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 200% Mid-Market, 100% Small-Business



#### What Are Recent G2 Reviews of Admit+?

**"[Patient care is a priority in health care delivery](https://www.g2.com/survey_responses/admit-review-2853217)"**

**Rating:** 5.0/5.0 stars
*— jimmy k.*

[Read full review](https://www.g2.com/survey_responses/admit-review-2853217)

---


#### What Are G2 Users Discussing About Admit+?

- [What is Admit+ used for?](https://www.g2.com/discussions/admit-what-is-admit-used-for)
- [What is Admit+ used for?](https://www.g2.com/discussions/what-is-admit-used-for)

### 12. [AHT Financial and Enterprise Management](https://www.g2.com/products/aht-financial-and-enterprise-management/reviews)
Set up your business for success with this comprehensive set of financial solutions that enables better controls to improve cash and costs. Used in conjunction with Revenue Cycle Management, our Financial and Enterprise Management suite is easy to use, configurable to your workflows, and trusted by more than 3,000 facilities across the country.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate AHT Financial and Enterprise Management?**

- **Quality of Support:** 6.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind AHT Financial and Enterprise Management?**

- **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare)
- **Year Founded:** 2000
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @PointClickCare (4,117 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/50625/ (2,301 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise




#### What Are G2 Users Discussing About AHT Financial and Enterprise Management?

- [What is AHT Financial and Enterprise Management used for?](https://www.g2.com/discussions/aht-financial-and-enterprise-management-what-is-aht-financial-and-enterprise-management-used-for)
- [What is AHT Financial and Enterprise Management used for?](https://www.g2.com/discussions/what-is-aht-financial-and-enterprise-management-used-for)

### 13. [Caremerge](https://www.g2.com/products/caremerge/reviews)
Caremerge provides EHR and Engagement solutions to Senior Living providers that promote wellness and inspire collaboration between residents, staff and families. Our simple and user-friendly solutions improve quality of care while improving quality of time spent with residents and families. We believe in a friction-less client care model that creates long-lasting partnerships with successful outcomes.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Caremerge?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Caremerge?**

- **Seller:** [Caremerge](https://www.g2.com/sellers/caremerge)
- **Year Founded:** 2012
- **HQ Location:** Chicago, US
- **LinkedIn® Page:** https://www.linkedin.com/company/caremerge (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Caremerge?

**"[Excellent, user friendly platform for senior living community](https://www.g2.com/survey_responses/caremerge-review-7884945)"**

**Rating:** 4.5/5.0 stars
*— Yael F.*

[Read full review](https://www.g2.com/survey_responses/caremerge-review-7884945)

---



### 14. [Caresoft](https://www.g2.com/products/caresoft/reviews)
Caresoft provide easy to use software for the Mental Health and Child Development industry.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Caresoft?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind Caresoft?**

- **Seller:** [Caresoft](https://www.g2.com/sellers/caresoft)
- **HQ Location:** Moorpark, US
- **Twitter:** @CareSoft_US (22 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/caresoft-us/ (7 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Caresoft?

**"[Best Product for your buck](https://www.g2.com/survey_responses/caresoft-review-834441)"**

**Rating:** 5.0/5.0 stars
*— Erin D.*

[Read full review](https://www.g2.com/survey_responses/caresoft-review-834441)

---


#### What Are G2 Users Discussing About Caresoft?

- [What is Caresoft used for?](https://www.g2.com/discussions/what-is-caresoft-used-for)

### 15. [Care Systems](https://www.g2.com/products/care-systems/reviews)
As leaders in aged care management software, we understand that each facility has individual requirements. Since 1984, when the first Care Systems product was developed for an Aged Care facility in Queensland, we have enabled out clients to focus on providing care. Across all Australian states, over 300 organisations manage their facilities using our mature and deeply integrated product suite. We pride ourselves on a process of ongoing development and reinvestment in continuous improvement, both internally and through client input.


**Average Rating:** 3.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Care Systems?**

- **Quality of Support:** 6.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Care Systems?**

- **Seller:** [Care Systems](https://www.g2.com/sellers/care-systems)
- **Year Founded:** 1984
- **HQ Location:** Taringa, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/care-systems/ (16 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market





### 16. [Carevium Assisted Living Software](https://www.g2.com/products/carevium-assisted-living-software/reviews)
Carevium Assisted Living Software is a web-based resident care management application that provides services for elder care, assisted living, memory care, and more designed for use with mobile tablets at point of care.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Carevium Assisted Living Software?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Carevium Assisted Living Software?**

- **Seller:** [Carevium](https://www.g2.com/sellers/carevium)
- **Year Founded:** 2013
- **HQ Location:** MIlpitas, US
- **Twitter:** @Carevium (87 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/carevium (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Carevium Assisted Living Software?

**"[Excellent experience with Carevium Assisted Living Software.](https://www.g2.com/survey_responses/carevium-assisted-living-software-review-10004343)"**

**Rating:** 4.0/5.0 stars
*— Harshit B.*

[Read full review](https://www.g2.com/survey_responses/carevium-assisted-living-software-review-10004343)

---



### 17. [Clocked: Senior Living Timekeeper](https://www.g2.com/products/clocked-senior-living-timekeeper/reviews)
Huddle helps retirement communities easily oversee care teams, streamlining operations and saving costs. All paperlessly. We help managers schedule and communicate with teams, track hours worked, and store key information about team members. Providing senior living communities with important data surrounding their personnel.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Clocked: Senior Living Timekeeper?**

- **Seller:** [MotherSuite](https://www.g2.com/sellers/mothersuite)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Clocked: Senior Living Timekeeper?

**"[Great onboarding experience; trial run was productive.](https://www.g2.com/survey_responses/clocked-senior-living-timekeeper-review-4633655)"**

**Rating:** 4.5/5.0 stars
*— Andrew H.*

[Read full review](https://www.g2.com/survey_responses/clocked-senior-living-timekeeper-review-4633655)

---


#### What Are G2 Users Discussing About Clocked: Senior Living Timekeeper?

- [What is Clocked: Senior Living Timekeeper used for?](https://www.g2.com/discussions/what-is-clocked-senior-living-timekeeper-used-for)

### 18. [Cubigo](https://www.g2.com/products/cubigo/reviews)
Cubigo is a leading all-in-one software platform for senior living operators, focused on integrating non-clinical and resident-centric services like Dining, Maintenance, Activities, Transportation, Digital Signage, Visitor Management, etc. Implemented in more than 600 communities and used by 250k+ monthly active users across the US, Canada, UK, and Europe, Cubigo helps you to supercharge your teams and streamline communication with residents, prospects and family members. More than 30 API integrations connect Cubigo to all main EMR/EHR, finance platforms and other apps to create automated workflows and help your teams to have more time for what matters most. Cubigo unifies data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Cubigo?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Cubigo?**

- **Seller:** [Cubigo](https://www.g2.com/sellers/cubigo)
- **Year Founded:** 2011
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/cubigo/ (40 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Cubigo?

**"[Very complete software with a lot of functionalities](https://www.g2.com/survey_responses/cubigo-review-7152650)"**

**Rating:** 5.0/5.0 stars
*— Nicolás G.*

[Read full review](https://www.g2.com/survey_responses/cubigo-review-7152650)

---



### 19. [GoldCare Long Term Care](https://www.g2.com/products/goldcare-long-term-care/reviews)
GoldCare Long Term Care is an integrated software solution that helps manage outcomes and support coordinated care for home care. community support, children and disability services, and more.


**Average Rating:** 2.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate GoldCare Long Term Care?**

- **Quality of Support:** 8.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 1.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 1.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 5.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind GoldCare Long Term Care?**

- **Seller:** [GoldCare](https://www.g2.com/sellers/goldcare)
- **Year Founded:** 1988
- **HQ Location:** Waterloo, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/goldcare/ (57 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise




#### What Are G2 Users Discussing About GoldCare Long Term Care?

- [What is GoldCare Long Term Care used for?](https://www.g2.com/discussions/what-is-goldcare-long-term-care-used-for)

### 20. [iHN Portal](https://www.g2.com/products/ihn-portal/reviews)
IHN iPortal is a comprehensive Clinical and Financial Management solution. IHN iPortal can be purchased as a total solution or by module.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1
**How Do G2 Users Rate iHN Portal?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind iHN Portal?**

- **Seller:** [Interactive Health Network](https://www.g2.com/sellers/interactive-health-network)
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** http://www.linkedin.com/company/interactive-health-network (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business





### 21. [LTC Assisted Living Software](https://www.g2.com/products/ltc-assisted-living-software/reviews)
LTC Solution Management Information Suite for assisted living and memory care facilities allows you to track all resident, operational, and financial information with one tool in real-time from any computer, tablet, or mobile device.


**Average Rating:** 1.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind LTC Assisted Living Software?**

- **Seller:** [LTC Solutions](https://www.g2.com/sellers/ltc-solutions)
- **Year Founded:** 1996
- **HQ Location:** United States
- **LinkedIn® Page:** https://www.linkedin.com/company/ltc-solutions-inc/ (72 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About LTC Assisted Living Software?

- [What is LTC Assisted Living Software used for?](https://www.g2.com/discussions/what-is-ltc-assisted-living-software-used-for)

### 22. [PALs Executive](https://www.g2.com/products/pals-executive/reviews)
PALs Executive is an all-in-one electronic health platform for assisted living providers that helps you drive resident-centered care while meeting financial goals and regulatory compliance.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate PALs Executive?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind PALs Executive?**

- **Seller:** [PALs Software](https://www.g2.com/sellers/pals-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of PALs Executive?

**"[Very innovative a great time saver](https://www.g2.com/survey_responses/pals-executive-review-7059502)"**

**Rating:** 5.0/5.0 stars
*— Kathy T.*

[Read full review](https://www.g2.com/survey_responses/pals-executive-review-7059502)

---



### 23. [Quiltt](https://www.g2.com/products/quiltt/reviews)
A messaging, communication, and operational efficiency platform that helps long-term care organizations contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Quiltt?**

- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Quiltt?**

- **Seller:** [Alpine Media Technology](https://www.g2.com/sellers/alpine-media-technology)
- **Year Founded:** 2019
- **HQ Location:** Englewood, US
- **LinkedIn® Page:** https://www.linkedin.com/company/the-quiltt-app (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Quiltt?

**"[This has been wonderful for our residents and families!](https://www.g2.com/survey_responses/quiltt-review-11072813)"**

**Rating:** 5.0/5.0 stars
*— Marilyn P.*

[Read full review](https://www.g2.com/survey_responses/quiltt-review-11072813)

---



### 24. [Responder 5](https://www.g2.com/products/responder-5/reviews)
Responder 5 critical communication and nurse call solutions help staff provide the best possible patient care and enhanced patient and staff satisfaction.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Responder 5?**

- **Quality of Support:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 6.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Responder 5?**

- **Seller:** [Rauland](https://www.g2.com/sellers/rauland)
- **Year Founded:** 1922
- **HQ Location:** Mount Prospect, US
- **LinkedIn® Page:** https://www.linkedin.com/company/rauland/about/ (319 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Responder 5?

**"[Best for patient care](https://www.g2.com/survey_responses/responder-5-review-5299933)"**

**Rating:** 5.0/5.0 stars
*— Jody J.*

[Read full review](https://www.g2.com/survey_responses/responder-5-review-5299933)

---


#### What Are G2 Users Discussing About Responder 5?

- [What is Responder 5 used for?](https://www.g2.com/discussions/what-is-responder-5-used-for)

### 25. [Responder 5000](https://www.g2.com/products/responder-5000/reviews)
Responder 5000 is a communications solution that helps drive better productivity and satisfaction in the delivery of care at nursing homes.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Responder 5000?**

- **Seller:** [Rauland](https://www.g2.com/sellers/rauland)
- **Year Founded:** 1922
- **HQ Location:** Mount Prospect, US
- **LinkedIn® Page:** https://www.linkedin.com/company/rauland/about/ (319 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Responder 5000?

**"[Simple Installation, onboarding and implementation](https://www.g2.com/survey_responses/responder-5000-review-7289193)"**

**Rating:** 5.0/5.0 stars
*— Sasikumar S.*

[Read full review](https://www.g2.com/survey_responses/responder-5000-review-7289193)

---




## What Is Assisted Living Software?

[Ambulatory Software](https://www.g2.com/categories/ambulatory)

## What Software Categories Are Similar to Assisted Living Software?

- [EHR Software](https://www.g2.com/categories/ehr)
- [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management)


---

## How Do You Choose the Right Assisted Living Software?

### What You Should Know About Assisted Living Software

### What is Assisted Living Software?

Assisted living software manages resident care and facility operations, automating processes, coordinating and managing care, and reducing waste and unnecessary expenditures. Assisted living solutions are comprehensive management systems that are made up of any of the following features: facility management, EHR, eMAR, patient medical records management, and facility marketing. The software, at its core, helps your facility manage the well-being, security, and satisfaction of your residents. Additionally, many solutions support interoperability and connecting the assisted living facility with a network of health care providers and partners. The benefits of such a connection include the facilitation of smoother transitions of care and the ability for caregivers to respond quickly to changes in care plans. With an assisted living solution, you can also leverage the overall health care community and network and mediate potential risk in your residents.

Assisted living software enables the improvement of the kind and quality of services provided by the facility to residents. Assisted living facilities—also referred to as long-term care, senior living, hospice, nursing home, or CCRC—are, after all, made up of residents who now expect a high quality of life along with ancillary care services rendered. Assisted living software generates data on patients, care plans, resource allocation, and referral trends. Assisted living facilities can leverage such data to track and report on decision-making factors to identify which initiatives are producing desired results.

Key Benefits of Assisted Living Software

- Automates repetitive and manual tasks that detract from providing optimal delivery of care
- Streamlines staff scheduling, resource allocation, and communication with both first-party care providers and residents and residents’ families
- Provides insight into the performance and profitability of an assisted living facility
- Improves resident satisfaction

### Why Use Assisted Living Software?

Aside from the above-mentioned facility management features and the convenience that automation brings to any health care organization, there are additional benefits that the software can bring to your facility:

**Improve quality of care —** Assisted living software automates manual tasks and streamlines daily workflows. By doing so, the software simplifies the management process of maintaining the assisted living facility, allowing caregivers to focus on delivering care and reducing chances of burnout.

**Ensure operational efficiency —** Assisted living software generates reports on occupancy, resident rosters, census, costs and finances, and medication management. The software minimizes duplicate work, streamlines communication between medical professionals, and keeps track of all activities happening within the facility. Visibility across the entire organization enables and increases efficiency.

**Improving accuracy —** Assisted living software improves accuracy in areas such as medication dispensing, data collection, audit preparation, regulatory compliance, remote care monitoring, referral tracking, and resident incident monitoring. With assisted living software, caregivers and facility operators can automate the notation and organization of clinical documentation, better coordinate the exchange of data between primary care and ancillary care, and ensure transparency of all activities within an assisted living facility.

### Who Uses Assisted Living Software?

Assisted living software is designed to be used by managers, operators, and staff of assisted living facilities.

**Facility owners, administrators, managers, and directors —** These are the people who help run an assisted living facility. They can be front staff, head of marketing and communications, or director of operations. They do not have to be skilled nurses to make sure that the operational aspects of an assisted living facility run smoothly.

**Nursing staff, both internal and outsourced caregivers —** These are skilled nurses and health care professionals who provide custodial and clinical care to the residents of an assisted living facility. Having access to even simple information like census of facility can help schedule the number of staff available as well as coordinate shifts to accommodate the needs of the residents.

**Nutritionists, dieticians, activity coordinators —** These are professionals who are equipped to create and dispense meals plans or coordinate recreational activities that will engage residents. They must have access to patient records to ensure that they do not prescribe a meal plan or physical activity that will compromise the resident.

**Pharmacists and medication-dispensing professionals —** Many assisted living facilities have a direct line or some sort of network connection with pharmacies. This helps with accurate medication dispensing and adherence. A unified patient records database helps reduce any medication discrepancies.

**Nurses, doctors, physicians, and other medical professionals that have referred the resident to the facility —** Assisted living facilities do not exist in a vacuum. They depend on referrals from hospitals to maintain the minimum number of residents in the facility as well as confirm whether a certain facility is more appropriate than another for an incoming resident.

### Kinds of Assisted Living Software

The different kinds of assisted living software aligns with the different kinds of assisted living communities that exist:

**Assisted living—** Assisted living communities provide housing and social opportunities for the aging community, as well as basic health services. However, because assisted living health services are not provided by skilled nursing caregivers, assisted living solutions should offer a staffing, scheduling, or caregiver outsourcing module that helps coordinate services rendered with the resident’s schedule.

**Senior living —** Senior living homes, also referred to as independent senior living, provide housing, transportation, and recreational activities for the aging population, but health care services are not necessarily offered. Managers and operators of senior living communities should look for solutions that help maintain the community, encourage communication between residents and operators, and offer functionality like meal planning, activity, and care planning.

**Skilled nursing —** Skilled care can only be dispensed by a nurse or medical professional that has a license to practice medicine. For example, the care that a non-skilled caretaker can provide is limited to daily living activities like bathing, dressing, and eating. Skilled nursing software, then, must have a validating or credentialing module that helps assisted living facilities verify the abilities of the nurse prior to hiring them.

**Continued care retirement communities (CCRC) —** CCRC provide housing to a variety of seniors, offering a continuum of care that can benefit both residents with declining health and residents that want to retire to an active, social community that offers health care services. Assisted living solutions that cater toward CCRC must have a robust resident care and documentation module to help operators and caregivers keep tabs on the progress of their residents.

**Hospice —** Hospice care manages the care of terminally ill patients, so assisted living solutions tailored to hospice must have strong data sharing capabilities to better streamline interoperability and exchange of patient data between hospital and hospice.

### Assisted Living Software Features

Assisted living software varies in comprehensiveness. Some are complete management systems, some focus on streamlining front-office responsibilities, some coordinate nutrition and recreation activities for assisted living facilities, and some integrate with or offer insurance claims management functionality to simplify billing and accounting. The following features typically appear in any type of assisted living software.

**Resident care management —** Automates the creation of service plans, captures and documents delivered care and services, and schedules and analyzes resident assessments. This allows care managers to accurately assess resident needs.

**Staff management —** Centralizes staff records, manages the hiring and verifying of prospective caregivers, automates scheduling staff shifts, and facilitates eased communication between managers and staff.

**Clinical communication and collaboration —** Facilitates the immediate exchange and transmission of care summaries, referrals, discharge notifications, lab results, and other relevant data between care teams and health care facilities.

**Financial management —** Monitors budgeting and expenses, payables, and census and occupancy information. Generates reports on financial operations, equipping facilities with actionable insights.

#### Additional Assisted Living Features

**Resident contact management —** Maintains a database of resident profiles and contact details. Enables documentation of any incidents, behaviors, or events that may befall residents. Helps facility managers and care staff get a snapshot of each resident.

**eMAR integration —** Solutions that integrate with electronic medical administration records (eMAR) help the handling and monitoring of dispensing medication to residents.

**Patient engagement —** Provides either a portal for patient families to get updates about the resident or provides interactive patient care (IPC) tools that help residents interact with their caregivers in a modern way.

### Trends Related to Assisted Living Software

**Increased automation —** Automation of manual tasks is a clear benefit of using assisted living software, but what if every single process and workflow was automated? The ultimate goal is to optimize the assisted living facility (with the added benefit of relieving caregivers from unnecessary stress and busywork). Once every task is automated, then the facility can reap the benefits of collecting and tracking data, as well as increasing their ability to provide the best care possible.

**Sophisticated diets —** Stereotypical hospital food won’t cut it at assisted living communities. More software has emerged to facilitate meal planning; promote coordination between nutritionists, dieticians, and caregivers; and cater to all potential diets. Assisted living software that either seamlessly integrates with such software or provides an add-on module will succeed in these dietary efforts.

**Medical devices —** Medical devices are a natural extension of both medical technology as well as consumers’ penchant for body sensors and trackers. Medical devices will become more and more integrated into the lives of seniors. Facilities should be prepared to leverage the information that can be pulled from these devices, as well as outfit their facilities to ensure they’re optimally primed to support these devices.

**Rise in qualified health care professionals —** More people are entering assisted living communities and more people are pursuing careers in the medical field. Both require deft staffing and human resource management and put pressure on facilities to reduce staff turnover. In turn, there’s a growing need for software that streamlines the recruiting, hiring, and onboarding processes for medical professionals, as well as software that can effectively automate tedious tasks. Why waste the precious hours of professionals who are becoming part of a dwindling pool?

**Mobile access —** Every industry is experiencing the benefits and need of either supporting the mobile version of solutions or simplifying mobile data entry. Not all assisted living industry professionals are tethered to their desktop, and consumers are already familiar with leveraging mobile applications. Mobile health apps that help report on residents, provide facility maintenance requests, and record facility activities will only help with the increased adoption of the tool.

**Data analytics —** Any kind of business can benefit from a software’s ability to collect, store, and analyze data or intelligence. For assisted living communities, they can leverage software to gain data and insight that will ultimately help operators provide enhanced services, automated workflows, ideal offerings to residents, and a healthy work/life balance for caregivers.

### Potential Issues with Assisted Living Software

**Resident expectations —** The expectations of senior citizens are changing. They’re becoming more tech savvy and social and refusing to sacrifice the lifestyle they had been accustomed to prior to entering the assisted living community. If your current programming, services, and technology are unable to keep up with resident expectations and needs, then your facility will lose money, no matter what kind of solution you attempt to deploy. Make sure that the assisted living software you end up choosing can help you collect and address complaints, issues, and lines of communication.

**Employee use —** If the product is difficult, confusing, or time-consuming to use, your assisted living staff will be less motivated to move from your current system to a new, automated one that requires training and onboarding. Carefully consider whether you’re choosing a solution that truly fits your needs or whether it’s full of unnecessary functionality. Then consider what extra resources and support you will need for easier implementation and adoption of the tool by all of your employees.

**Data breach —** While assisted living software digitizes and centralizes patient and facility data, it opens up the risk for potential data breaches. Whether the software is hosted in the cloud or on premise, it can still create a security vulnerability for any unauthorized access from the community. Make sure that your facility is equipped to handle security risks.

### Software and Services Related to Assisted Living Software

No matter how comprehensive an assisted living solution is, good ones will need to communicate with other systems to support operations.

[**Ancillary care providers —**](https://www.g2.com/categories/ancillary-care)Ancillary care providers ease the staffing requirements and operations of non-primary care practices by promoting information exchange and supporting workforce management needs of outpatient and physician services. With the network that ancillary care providers leverage, assisted living communities can minimize gaps in communication.

[**Patient case management**](https://www.g2.com/categories/patient-case-management) **—** Patient case management software coordinates care across hospitals, practices, and ancillary care clinics. Assisted living facilities are ancillary care clinics, meaning they are a health care service that supports the work and care delivery of the primary care physician. Assisted living facilities depend on referrals and data from hospitals for the nurses and caregivers to properly take care of the population within the facility. With patient case management software, all clinical documentation and patient health data is centralized and effectively communicated.

[**Clinical communication and collaboration**](https://www.g2.com/categories/clinical-communication-and-collaboration) **—** While assisted living operators will benefit from a clinical communication and collaboration tool to streamline internal communication, much of the coordination will happen between primary care practices and the ancillary assisted living facility. Still, tools are needed to ensure secure messaging as well as activity and medication coordination.

[**Clinical documentation**](https://www.g2.com/categories/clinical-documentation) **—** Charting and accurate documentation of services are necessary responsibilities of assisted living caregivers. Clinical documentation software automates the generation and management of necessary medical documents and forms. Clinical documentation solutions also promote paperless offices, which is beneficial for assisted living facilities’ efforts for centralized information.